Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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How to Deal with Mediocrity at Work

Mediocrity at work is a topic that many of my clients want me to cover during their training sessions.  Are you a President or Leader of your company who wants to eradicate mediocrity at work?  Great!  This article and video will provide a simple exercise that you can share with your team.  

 A new work reality is that companies reward employees for their value and not just for the amount of time that they are at the company.  This was normal years ago.  Your organization may still reward mediocre employees.  

The video below may help you discover how to eradicate this kind of behavior so that you can reward the stars and high productive employees.

The best and brightest places to work know that adding value is more important then just putting in the time.  I get into heated discussions about this topic from those who don’t agree with this New Work Reality.

An exercise for Leaders to Use to deal with mediocrity at work

I use this activity during my Shift Happens:  Thriving in Change Programs.  I ask the audience to select a partner and share why the company should keep them.  Both partners respond by answering the question.  

What happens after this exercise?

The answers always amaze me because there are still people who think that they deserve a raise just because they have been a loyal employee.  Adding value to the company counts…not longevity!  This exercise gives leaders an opportunity to address mediocrity at work.

What Leaders can do to reduce mediocrity at work

  • Be very clear about expectations concerning productivity.
  • When employees slack off, let them know the consequences.
  • Reward the high producing individuals to keep them motivated.
  • Use the above exercise to start this important dialog.

I want to hear from you!
CLICK HERE to send me your questions or concerns. How would you answer the question:  Why should the company keep you?  How do you deal with mediocrity at work?

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Click Here to share my video with your team on Adding Value

Want to share or use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on building leadership and communication skills that make her clients top performers in their industry. Joyce is an Author, Communication Strategist, Coach and a Certified Speaking Professional. To book Joyce to work with your team or members Call 800.713.1926 or email: Joyce@JoyceWeiss.com 

CLICK HERE to learn more how Joyce can help you take your company and your career to the next level with her comprehensive coaching system.

Read more articles and listen to podcasts at our Executive Coaching Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/executive-coaching-strategies/

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Mentoring Programs Produce Great Outcomes

Does your company believe in mentoring new employees or people who want to develop their leadership skills?

This article will show you why mentoring is a great way to produce great outcomes and increase your bottom line. 

This is a perfect topic since January is National Mentoring Month.

We make a living by what we get, we make a life by what we give. – Winston Churchill, Prime Minister of United Kingdom

Mentoring is a brain to pick, an ear to listen, and a push in the right direction. – John Crawford Crosby, American Politician

Research on Mentoring from The American Society for Training and Development

  • Training alone increased manager productivity by 24%
  • Mentoring combined with coaching and training increased productivity by 88%

National Poll Conducted by AOL Time Warner Foundation

  • 57 million adults would consider some form of mentoring
  • 99% of individuals already in a formal mentoring relationship would recommend mentoring to others

Joyce’s Research

  • My clients express that mentoring programs keep their star employees from leaving the company
  • These employees learn from the best and brightest in the company
  • All mentees are encouraged to change mentors if and when they feel the relationship is not helpful

CLICK HERE for my in depth article on Why Successful People Believe in Mentoring

 I want to hear from you!

  • How does your company create mentorship programs? 
  • What has worked and what barriers did you have to overcome?

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry.  Joyce is an author, communication strategist, and a Certified Speaking Professional.  Call 800.713.1926 or email:  Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 PS  CLICK HERE for my in depth article on Why Successful People Believe in Mentoring

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How to Build Trust

At times I invite colleagues and experts to include their insight on communication and conflict resolution on Communicate with Impact.  You are in for a real treat because the video below contains helpful information on Building Trust at Work.  Tom Borg is a Business Expert who works with small and mid-size companies.  He helps them improve their profitability by building their internal communication and trust levels.

Enjoy the video!

Key Points from Tom Borg’s Interview:  Barriers to good communication and trust building within a company

  • Leaders do not go to the people.  They waits for their team members to come to them
  • Leaders are not approachable
  • Messengers are often shot
  • Company gossip brings down morale
  • Emperor has no clothes syndrome

CLICK HERE for more information about Tom Borg’s services.  You can send Tom an email at Tom@Tomborg.com.

I Want to Hear From You!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz.  You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life.  Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist,  and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I share powerful techniques on tackling tough conversations to build employee engagement, accountability and improve my clients’ quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 

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How to Change a Bullying Environment

Do you want to figure out how to change a bullying environment?
Does your company allow bullies to rule the board room?Do you want to find out more about bullies?

If so, this blog is for you!  Please watch the video below.

How to Start Changing a Bullying Environment

  • Create an anti-bullying policy
  • Define bullying and declare it unacceptable
  • Make enforcement procedures
  • Education and training are critical
  • Start documenting adverse impact
  • Most bullies would stop if the rules change and bullying was punished

Bullying is Unreported

  • 40% of targets never tell their employers
  • Bullying is erroneously branded as conflict or difference in personality sytles
  • Bullying is a form of VIOLENCE

Starting a Bully Behavior Framework

  • Single unprofessional incident:  There needs to be an informal intervention over coffee stating options for positive communication
  • Level 1:  Apparent pattern…Inform the bully that you will start documenting the behavior
  • Level 2:  Authority Intervention…Be supportive and express clear expectations about expected change
  • Level 3:  Disciplinary Intervention…If there is no change be clear about the company’s rules about discipline and take immediate action

 I want to hear from you!

CLICK HERE to send me your questions or concerns about bullies in your workplace. I enjoy hearing from my readers plus they get their questions answered. 

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz.  You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life.  Sound good?
Here’s the LINK

Interested in More Resources to Watch Your Career Grow?
Check out my Communicate with Impact premier program that grows leadership and improves employee participation, workflows, productivity and outcomes in less than 30 days!  It’s a great way to learn the newest strategies very fast without having to go anywhere.  you can learn at your own pace from anywhere.

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist,  and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

 

 

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When You Work With a Jerk Story #4

 

conflict frustrated lady putting paper to her headHave you ever worked in an environment that seemed more like high school…with bullies, rolling eyes, gossip mongers, and mean kids? I help my clients turn their toxic environment around and help them feel comfortable during tough conversations.  This post describes an email that I received from one of my loyal readers after he read several of the past posts on working with a jerk.  I did not make this up!  Names were changed to protect the innocent. 🙂

Todd’s Story
Todd is a sales rep for a mid sized firm.  He received a promotion for selling the most products in the company for the first quarter.  The leaders wrote Todd’s name on a huge recognition board in the lunch room.  Can you guess what happened next?  If you guessed that someone erased Todd’s name from the board…you are correct!  The horrific part is that no one at Todd’s firm addressed this mean spirited act. 

What Would You Do if You Were Todd’s Boss?
Click HERE to send me your ideas on what you would do.  By now, you can probably predict what I would suggest.  The leaders need to call an all employee meeting to address the negative behavior.  This cannot be tolerated because the culture needs to be positive and the team needs to support each other.  I hear many horror stories on negativity that is allowed in the workplace.  Leaders don’t always know how to break this cycle.  A negative culture needs to be addressed with either training on communication or conflict. 

I Want to Hear From You!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own communication “issues.”

Want to Share or Use This Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831