#leadership
#winning
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I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

By Joyce Weiss Leave a Comment
#leadership
#winning
#John Maxwell
Your thoughts?
By Joyce Weiss Leave a Comment
Do you want to improve your leadership skills and communication?
Is your team disengaged?
Do employees push back?
Are you rescuing employees instead of having them take care of their own conflict at work?
The best way to find out if you can trust somebody is to trust them –
Ernest Hemingway
This article covers frustrations that my clients experience at work. I interview clients before each coaching program or workshop and specific patterns are apparent.

Top level leaders are exhausted because they are taking over the responsibility from their directors or managers who are not having tough conversations with their team.
The same communication issues occur and nothing seems to get resolved.
As you know many managers/directors are not trained sufficiently on how to deal with tough conversations. The untrained managers know their job responsibilities. Employee push-back, gossip or any conflict are all issues that they want their boss to resolve.
Top level leaders must have that tough conversation even if their senior staff pushes back and says, “I’m too busy to have productive conversations with employees.” Everyone is busy. It’s the responsibility of upper management to empower the entire team so they feel safe and to solve their own “drama” with bullies, narcissists, or low productive employees. At times leaders need to help managers or team members if a resolution is not found.
Stop rescuing your team by taking over their job responsibilities especially if your communication skills are excellent. This is your time to train managers and directors to do this on their own. You may think that I’m sounding like MRS. Tough Gal. I’m not. I hear complaints daily about employee morale and some leaders are in a rut and continue this same pattern.
Everyone’s – not just top leaders, the entire team. It will take you longer to resolve this conflict in the workplace if there’s no trust or lack of training programs. But it’s solvable. Recognize that there is a conflict with communication in your organization and do something immediately.

I want to hear from you
Send me an E-mail describing the frustrations and stress that you experience at work with colleagues or leaders?
Please share this and any article that speaks to you or your company.
Loyal readers like you help us find more people who could benefit from these posts to reduce conflict and improve leadership skills.
This is Joyce Weiss, Executive and Career Coach
Please visit our FAQ page to discover how our services can help your improve your organization’s communication?
Until next time, Remember…“You Get What You Tolerate!”
PS. Read my article on How to Set Boundaries at Work
By Joyce Weiss Leave a Comment
Have you wondered what happens during an Executive Coaching session?
Do you want to move forward in your career?
Are you ready to ask yourself three questions to help you make important decisions in your life?
If you answered “yes” to any of these questions you are in the right place. 🙂
My Executive Coaching clients work very hard at improving their career growth and leadership status. Our conversations on the phone are action packed when they share what worked since our last session and what still needs to be resolved. Together we focus on specific goals and action plans. I’m there to hold clients accountable and the results are apparent. The next few articles will give you a glimpse of how Executive Coaching works.
It could be a shorter commute to work or starting a new exercise routine. Maybe there are conflicts between your direct reports that never seem to get resolved. The main idea is to ask yourself what parts of your life need changing. Executive Coaching includes discussing areas in my clients’ life and career. There are no limitations and most of these topics are connected. The main idea is to discover the change that needs to be made.
Family, vacations, exercise, continuing education, or ongoing relationship building are examples of areas in our life that we want and need to keep. These are parts of our life that are working well. We need to recognize them in order to appreciate the positives. At times we take them for granted and we need friendly reminders to see the good that is in front of us.
This question isn’t an easy one to resolve. There are so many issues in our life that we hang on to because they have become our part of our identity. Examples are unresolved issues with our family, internal fights at work, watching too much TV at night and not reading as much as you want, being realistic that the commute to work is horrific. You get the idea. This is where an executive coach comes in handy because we help you discover options that you didn’t see before.
One of my clients never had time to read when she got home from work. She had the following routine – visit with her family, eat dinner, and watch two hours of TV before going to bed. She had several books on her kindle and never had time to read them. We found the perfect solution. Instead of watching the news in the morning during her workouts, she watches her TV programs while she exercises at home. She now has time to read during the evening because she is caught up with some of her favorite programs during her exercise routine. Easy Peasy.
An important part of the process is that clients come up with their own answers once they are asked key questions. It’s like magic. They thank the coach yet the clients are the ones who come up with the good stuff! Executive Coaching is extremely rewarding because most clients work with me for a few months or less – depending on how many changes they want to make in their life.
So here is your homework. Ask yourself these three questions to see where you are in your personal or professional journey.
Stay tuned for more Executive Coaching articles and videos coming to your email soon.
I want to hear from you
Send me your questions or comments about your own Executive Coaching experience.
I always offer a FREE 30-minute mini session to discover if Executive and Career Coaching is right for you or your direct reports.Send me an email or call me at 800.713.1926 to set up our time together
This is Joyce Weiss, Executive and Career Coach
Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address executive coaching strategies here.
Until next time, Remember…”You Get What You Tolerate!”
By Joyce Weiss Leave a Comment
Executive Coaching is a topic that interests many leaders who I meet at networking events. They always ask about benefits for either themselves or their team members. Their eyes start to brighten the moment they hear that Executive Coaching saves time!
Debra Levantrosser, hostess of The Leaning Edge Radio Show from MI Business Network invited me to speak on “Revealing Blind Spots with Lean Strategy.” You will find more information about Debra and all the great things that MI Business Network does at the end of this article.
Listen to this link which takes you directly to the radio show: Executive Coaching Saves Time for Leaders.
The main idea is for the coach to ask specific and focused questions and listen to the client who already has answers to the challenge. Clients answer the questions. They are thrilled when they hear their brilliance revealed on their own. Learning new awareness saves time for the client because professional development creates positive change in the workplace.
This strategy is one that clients appreciate because they get solid results and positive change which will enhance the work environment. I interview the client’s boss, colleagues, direct reports, and even customers. They are asked questions on how the client can improve communication and the strengths of the person’s leadership. This research is shared with the client even though no one knows who gave the statements.
This information can help with the stability of the organization. There is engagement from all levels of employees which creates the development of new ideas on saving time and money.
The 360 is powerful because we have data to move forward and plan how the client can take this information to grow professionally. It helps when the coach’s communication skills are strong especially when sharing constructive feedback in a positive way. The client needs to digest the information especially blind spots which he or she was not aware of before the 360. Powerful stuff!
Clients learn behavior about themselves such as:
When the blind spots are revealed we can set goals on how to change these patterns. Once clients are aware of their blind spots they can start to coach their direct reports to find their own hidden areas. The client becomes the coach. This is a great goal to reach and will save time by communicating how these changes can improve the workflow and productivity.
This is an important key during the Executive Coaching session. The idea is for the client to discover negative patterns and start breaking them one step at a time. I worked with my coach, Terry Brock, MBA, CSP, CPAE-
Social Media Marketing Keynote Speaker | Speaker Hall of Fame | Co-Author,”Klout Matters”.
We had to discover why my promotional videos were not representing my high energy and direct personality. Terry helped me discover a pattern that I didn’t see. I was speaking loudly into the microphone and it sounded like I was yelling at the webcam and the people watching the video. This is NOT a good thing since most of the Executive Coaches want to sound like caring and bold individuals. Once I lowered my decibels, the real me was revealed and I didn’t sound mad or mean! As you can see, I believe in Executive Coaching and walk my talk!
This is mandatory and I share this strategy with coaches during the train the trainer workshops. People need to have the commitment to stretch their learning curve and be ready to have tough conversations with their Executive Coach. Clients must make time for the process because patterns are not changed right away. It takes constant practice. I know all about this because it has taken me a LONG time to break my pattern yelling into a microphone.
Here’s More About the Leaning Edge
The Leaning Edge, hosted by Debra Levantrosser, speaks with leaders, implementers, and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.
The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.
The “Lean” philosophy refers to engaging and involving all levels of employees in the development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which include rewarding experimentation and developing people into problem solvers.
I want to hear from you
Send me your questions or comments on what has worked with your own Executive Coaching experience. How has it helped you save time and move forward in your career?
This is Joyce Weiss, Communications Strategist and Coach
Until next time, Remember…”You Get What You Tolerate!”
PS Learn how Joyce Weiss can leverage her 30+ years of communication and leadership consulting and coaching experience to help your organization address executive coaching strategies here.
By Joyce Weiss Leave a Comment
Executive Coaching is a powerful tool for leaders to learn. Do any of the questions below keep you up at night?
If so continue reading! This article will give you Executive Coaching Strategies and case scenarios for you to share with your team. Leaders who use coaching skills are great role models for their employees.
The next time you have a meeting let your team know that they need to start resolving their own conflicts. Communicate that you want them to meet with each other first before they include you. This Executive Coaching Strategy will allow you to do the things you want and need to do and stop being the company referee!
The following are 2 case scenarios to give to your team:
How would you resolve conflict when 2 people have an issue with each other if you were a leader?
What patterns have you witnessed concerning generational or cultural issues?
These questions will start your team thinking how they would resolve personality conflicts if they were in charge. They will also bring forward important topics that need to be addressed.
Leaders need to coach their team about job performance or attitude adjustment or else these negative qualities and behaviors will continue causing stress for the company. Use your favorite coaching stories to describe the culture you want at your organization. Share your philosophy how negative attitudes or mediocrity will not be tolerated. Some leaders may not discipline because they fear a backlash from employees. This one Executive Coaching strategy will help leaders and their teams discuss how things need to change and how to move forward.
I want to hear from you
Send me your questions or comments on what is and what is not working with your organization’s communication.
Read More on Executive Coaching Strategies.
Visit our knowledge base for more articles and podcasts on Executive Coaching
This is Joyce Weiss, Communications Strategist and Coach
Do you want to add Exective Coaching to your Leadership tool box to give you the time to do what you want and need to do?
Visit our Executive Coaching services pageUntil next time, Remember…“You Get What You Tolerate!”
Email: joyce@joyceweiss.com
Phone: 248-681-5831