Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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5 Easy Secrets to Coach Your Team: Part 2

This week is part 2 in the five-part series: 5 Easy Secrets to Coach Your Team.
Last week the topic was about strategies to use a code of conduct.
Here’s the link for you if you missed it.

Team Coaching Secret #2:  The Team Will Not Be Happy All of the Time code of conduct |complainers; generations in the workplace

  • At times team members will be put on the spot
  • Direct communication (with respect) is part of the Code of Honor
  • The code will protect everyone on the team from abuse as long as bold honesty, accountability, and support exit.

Thoughts From Joyce

It’s important for you to have a trained coach or consultant to conduct your code of conduct because there may be times that pushback is prevalent – especially if you have bullies or rude people on your team.  Everyone is responsible to call out team members when the code is broken. 

  • Remember, the code is made by the team. 
  • Everyone must play by the same rules.
  • Team members are willing to stand up and defend the code.

Pushback must be stopped immediately because the team already agreed with each other by creating the code of conduct.  This is where a coach or trained consultant can jump right in before things get out of hand. It could be a good coaching moment with the person who pushes back.  He or she needs to think outside the box and realize that egos are not part of the code. This is the only way that the strategy will succeed.

Leaders can deal with the person who pushes back. It could be a red flag that the angry team member is not a good fit for the company.  It’s not all about you.  It’s about the code. 
You will find more information about this in the next 3 blog posts.

I want to hear from you!

CLICK HERE to learn more about creating your own code of conduct. Ask me how it works to see if it’s a right fit for your organization.

What’s your experience when you created a code of conduct with your team?

Feel free to call me at 248.681.5831 if you want to explore options on how I can come to your organization and facilitate a meeting (face to face or virtually) for you to create your own code of conduct. This is the perfect exercise for any board meeting or retreat.

Human resource professionals find this exercise a time saver for them.

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?
You can share your thoughts in the comment section or send me a private email HERE.

Until Next Time,
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media so other growth-minded people can control their inner stress and improve morale at work.

P.P.S. I work with human resource and business professionals so that they feel heard and respected which means they feel confident speaking their voice without losing their cool.

P.P.P. S.  Here’s the link from part 1 if you missed it.

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Exciting News For You About Kick Conflict to the Curb Weekly Update!

Hey Loyal Readers!

Some of you have been reading my articles and viewing videos since 2010 when I started blogging!  Now that’s called loyalty!

It’s an honor to have so many of you return each week to learn how to become a master communicator and resolve conflict.

Make sure and read the P.S. at the bottom.  Let’s have some friendly competition.  You can be one of the winners!  Read more at the end of this article. 

Here are Some of the Changes:

  • The new title is Kick Conflict to the Curb: Stomp Out Your Stress (My son, Ron came up with the title!)
  • You will see monthly themes such as bullies, narcissists, mindset secrets, coaching strategies, professional growth strategies, motivational posters, + some cool surprises
  • There will be more videos that are new and improved on topics that YOU ask me to create
  • I’m developing a format to send you audio links that you can listen to while you walk, jog, or bike ride

Do You Want a Sneak Peek?

You will find powerful information on the following subjects:

  • Unresolved conflict is costing you more than money!
  • How to support employees from spending too much time on conflict.
  • 3 easy secrets to reduce stress at work now.
  •  How to empower your employees to reduce stress with colleagues.
  •  3 easy secrets to feel heard at work.

Here’s My Ask! 🙂Joyce Weiss | Kick Conflict to the Curb

Please send me the burning questions that you would ask me if we met for coffee or a glass of wine.

What topics would you like to learn concerning your own conflict or communication challenges?

I will do the research since I’m a geek when it comes to these topics.  Can’t help myself.

Let others know about Kick Conflict to the Curb: Stomp Out Your Stress by sharing the content or website where they can sign up at JoyceWeiss.com

 

Let’s Stay Connected

Please add your thoughts about this week’s post. Hey, I want to make sure you feel heard! 🙂
You can share your ideas in the comment section or send me a private email HERE.

Until Next Time,
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution Coach – Queen of Conflict Resolution

P.S. This will be interesting to see who reads this last part.  Here’s a little contest:  Let me know how long you’ve been reading Kick Conflict to the Curb Weekly Update?
Once I receive this information, there will be a few amazon gift cards sent to 3 lucky winners.  All you have to do is let me know how long your think you’re been visiting this site.

P.P.S. I can’t say how much I appreciate all of you – the newbies and long-time readers.

 

 

 

 

 

 

 

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You’re Personally Invited to my FREE Masterclass on April 15, 2021

Hey, Kick Conflict to the Curb Weekly Update VIPS!

I just want to let you know that I’m hosting a LIVE masterclass called How to Feel Heard when No One is Listening Without Losing Your Cool.

This will be the last message on our update about our upcoming FREE masterclass.  Thanks for understanding (I hope!)

I’ve hired the best coaches in the industry to support my efforts and I’m learning all about the importance of delivering important messages a few times since we are all so darn busy.  

I usually don’t use this platform to do this. This masterclass is so good and I want you to join me at 12:00 Noon and 7 pm ET on April 15, 2021.  
Once you register you will be sent the login information.  Participants will receive their own special template that I had designed just for you.

masterclass | Joyce Weiss | feeling heard

                                                                                              Click HERE to register!

In this masterclass, you will learn:

  • How to speak your truth – even during tough conversations.
  • Daily mind-shift reminders to remain confident and cool.
  • 2 BIG QUESTIONS: What is the first step to start a difficult conversation and how to make it safe?    

Join me for my FREE LIVE masterclass. I will also be having a LIVE Q and A after the masterclass is over 🙂

Click HERE to register!

See you then!!! I’m SOOOOOO Excited!

Joyce


P.S. Connect with me on LinkedIn HERE

P.P.S. Please share this message with your team or direct reports to those why may benefit from learning how to speak up and feel confident during tough conversations. 

P.P.P.S Please send me an email at Joyce@JoyceWeiss.com with your questions.  There will be a replay if you miss the masterclass – You need to register and you will receive the recording. 

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5 Action Steps to Kick Conflict to the Curb

Hello, Dear Kick Conflict to the Curb Readers!

The next 3 posts will include 5 new action steps to Kick Conflict to the Curb.  The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site {JoyceWeiss.com}.

There are 20 action steps in total and I look forward to hearing which ones are your favorite ones.

Action Steps # 1: Use the Power Talk Formula Team Building | ACTION STEPS

This is such an important strategy to keep in your toolbox because it works!

Here’s the Formula:
“I am…” (Your emotional response)

“When I…” (Nonjudgmental observation)

“Because…” (How it affects you)

I am frustrated when boundaries are not followed because we just conducted a meeting on this important issue for our team.

This powerful statement is all about:

  • Sharing your concern
  • It’s not judgmental or sarcastic – just stating the facts

Your next step is to go deeper with those who don’t follow the new department rules.

Action Step #2: Use Verbal Aikido

This is my clients’ favorite strategy to learn and use. I’ve heard many of you share your experience with verbal aikido and I’m thrilled about this. 🙂

Verbal Aikido:

  • Take back control when you pull back, not push back
  • Repeat the same words or agree with the bully
  • Step into the GAP-Your Safe Place to think of the best response

Action Step #3: Ask a Positive Question to the Negative Person

action steps

This action step may change the mindset of the negative person. Even if it doesn’t at least this is a reminder that you can leave the conversation if the negativity gets out of line.

A great question to use is:  “What is something good that happened to you today?”  This will force a positive response.

Action Steps #4: Create a Code of Conduct with Your Team

A code of conduct helps set the tone and expectations of everyone on the team. It’s best to have someone lead the discussion who is NOT the leader or boss. All department or team members need to be present to get a good representation and better results.

The 3 article links below will give you more details on how to use this powerful action step.

Toolbox Alert #1:  A Code of Conduct Reinforces Accountability

Toolbox Alert #2: A Code of Conduct Improves the Team

Toolbox Alert #3: A Code of Conduct Really Works

Action Steps #5: Improve Morale by Giving a Day Off to an Employee Who Finds a New Hire

This one action step will give you a lot of traction with your company.  Your employees know the company. When they recommend a friend or colleague, it works out well {most of the time} because they want to work with like-minded individuals.

Joyce, What are Your Thoughts About These 5 Action Steps?

I’m glad you asked! 😉  Verbal Aikido and the Power Talk Formula are both parts of the Weiss Communication Success Plan.  Once you learn and implement these 2 strategies, you will transform your communication from not being heard to feeling confident to use your voice.

The great news is that you will be the first group to know when I launch my next Kick Conflict to the Curb Virtual Class in April.  Look for announcements because this is where we take strategies and practice during the live classes so you can put them to use immediately.

The code of conduct and appreciating employees for bringing in new hires help improve morale because people feel heard.

Please share which action step is your favorite, so far.

Let’s stay connected 

Please share these articles and videos with your company, colleagues, friends, or family who could benefit from the content.

You are always welcome to send me an email with questions or concerns about your conflict resolution challenges. Reach out HERE  by sending me an email 

Here are 2 FREE Resources to help you Kick Conflict to the Curb:

Do you want to know how your communication skills impact your success at work?

a. Grab your FREE Communication Assessment to find out blind spots, strengths, and areas for growth.

You will receive your results from me along with 4 videos about communication strategies that you can put into action immediately.  Here’s the link:  https://www.KickConflicttoTheCurb.com.

 b. Sign up for our Kick Conflict to the Curb Weekly Update
https://www.JoyceWeiss.com for articles about bullies, communication strategies, coaching secrets, conflict resolution case scenarios, motivational posters, interviews with thought leaders, plus so much more.

Have a GREAT Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

  

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What a Treat Interviewing Diane Bogino on Overcoming Negative Self-Talk

Hello Dear Readers!

I enjoy inviting guests to share their wisdom and experience with you. This week we are in for a real treat! The video describes how Diane Bogino helps organizations grow a healthy culture.
Her motto is, “Instead of TAKING the time to whine, MAKE the time to TAKE ACTION.”

Diane Bogino is an Industrial-Organizational Psychologist who has assisted organizations, executives, and individuals in getting out of their own way to achieve success by developing a better understanding of one another’s communication styles, behaviors, and effective business practices.

In a former life, Diane was an actress and model.  She appeared in a movie and in numerous commercials and did a national spot for Delta airlines. She also did voice-overs, print, and runway modeling. At one time she was “Daffey Diane,” (some say she still is!), a magic clown. She also performed magic as herself winning Magician of the Year for Greater Atlanta.

 

What prompted you to go into coaching and consulting

As a result of an abusive childhood, I thought I was too stupid to go to school. I went to college late in life and went into training and educating people to help them grow. This is really my passion. I have an M.A. in Industrial Psychology.  My main emphasis is the way people think and communicate – helping them work better as a team. The goal is to help people understand each other and create a better culture.

How did you change your mindset when you were a little girl coming from an abusive household?

When I was 30 I had an epiphany and said, “Life doesn’t have to be like this.” You shouldn’t think of yourself in such a negative way. I learned self-talk and now help people get out of their own way which leads them to success. I had to reverse the conversations in my own head because I thought so negatively. I would literally have to say, “STOP” out loud. It may take a while and is a good place to start.
I realized that I had so much to bring to the world

How are you able to change the company culture?

I like to start with the executive team. Assessments are a great way to start the process. I do an individual and team debrief. The team needs to understand each other. Once you have a conversation with someone else with who you have a conflict, then the healing process can begin, and you can start to communicate better with each other.

What books did you publish?

  • Finding YOUR Bootstraps: 11 Steps to Overcoming Victim Thinking
  • Secrets of Writing a Winning Resume
  • How to Give Your Meetings a Swift Kick in the Agenda
  • There’s  Something Funny About Humor in Presentations
  • Reaching Y.E.S. – Your Extraordinary Self – Unpublished

How can they reach you?

www.Performstrat.com
https://dianeboginodevelopment

linkedin.com/in/diane-bogino-b99232

Diane@dianebogino.com

404.320.7834

What parting words do you have for us?

Self-assessment is extremely important and well worth the ticket!

Let’s Stay Connected

I will interview Diane Bogino again since she has so much wisdom to share with us.

  • What part of the interview spoke to you?
  • Did you have to change your mindset in your life?
  • Share your ideas in the comment section and I will respond. :)You are the reason why I continue doing my work as a Master Coach.  Your feedback and comments show me that you return to read our blog because you are all about self-improvement and professional growth.  Send me an email anytime with questions on your own conflict resolution challenges either at home or work.

Until next time,
Joyce Weiss, M.A., CSP
Master Coach and Queen of Conflict Resolution

P.S. Grab your FREE communication assessment to find out how your communication impacts your success at work HERE

 

 

 

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

Let’s Connect