Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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February 9, 2021 By Joyce Weiss

This One Idea Will Reduce Negativity in the Workplace

Are you ready to read about one idea that will reduce negativity in the workplace?

A few years ago I watched a hearing between the Secret Service Director and Congress. It was extremely heated and I knew that I was going to write about this interaction in a future article. Let me refresh your memory. A few agents drank alcohol at a retirement party. After leaving the party, they crashed their car into the white house. It was on international news for several days.

Congress asked important and tough questions to the Secret Service Director and he repeatedly skirted all issues. Congressmen and women actually said, “What are you going to do about it?” The Director said, “I first need to get all of the facts.” Several members of Congress said the same thing, “Why not fire the agents on the spot? You need to make the hard decisions.” The Director was very nervous and it almost sounded like he was covering up the “real story.”

The bottom line is that there was a huge communication breakdown in the Department. Supposedly the Director did not hear about this incident for a few days. I ask the question, why didn’t he hear about this sooner?

Reasons why there is negativity in the workplace:bullies at work | communication challenge | negativity in the workplace

  • Fear of retribution
  • Covering-up for each other
  • Dysfunctional cultural barriers
  • The wrong fit for roles and job responsibilities
  • Not knowing who to go to for answers
  • Unclear expectations
  • Too much red tape

… [Continue reading]

Filed Under: accountability strategies, negativity in the workplace
Tagged With: Coaching as a Leader, conflict in the workplace

October 6, 2020 By Joyce Weiss

Coaching Strategies to Improve Your Communication – Big Time!

  • Are you ready to hear about new communication and coaching strategies?
  • Do you wonder if your communication patterns get you in trouble without even knowing it?
  • Would you like to know how you can get better results in your communication with just a minor tweak?
  • If so, this article can be a good step for your professional growth journey.

I’m a proud member of WBECS (World of Business and Executive Coaching Summit). Learning from the top master coaches and top communication gurus is something that I cherish.  The benefit for my readers and clients is that I share the BEST coaching strategies that they can put to use in their life. My clients who are taking our virtual communication course: Kick Conflict to the Curb: Get the Respect You Deserve benefit from the latest information that you will find in this article.

Michael Bungay Stanier shared his research for his book, Taming the Advice Monster with the 2000+ Master Coaches during his session. The content is compelling for people who have a growth mindset and know that the “best can only get better!” You are in this category because you signed up for our Kick Conflict to the Curb Weekly Update, plus I know many of you who never stop learning.
Here we go. 🙂

https://www.joyceweiss.com/wp-content/uploads/2020/10/you-have-the-skills.mp4

Coaching Strategies #1: There are Three Types of Communication Categories

  1. Tell It
  2. Save It
  3. Control It

You’ll learn about Tell It in this article. Save It and Control It will be covered in the next two weeks. Make sure and read the next two articles to see which style seems more like you. We will go over all three styles so you can see how you can become a master communicator.

Coaching Strategies #2: Tell It Communication Challenges

  • Tell IT Communicators actually stop learning for the listener
  • Listening is nonexistent because the communicator tells others what to do
  • The listener has little confidence because the Tell It communicator only cares about talking and telling-there is no clear intent to support

Coaching Strategies #3:  Tell It Communication Benefits

Tell It Communicators:

  • Look brilliant
  • Save time because solutions are given and not discussed
  • Boost their ego while stopping others from growing

Coaching Strategies #4:  Tell It Communication Solutions

  • Stay curious and do your best to listen and not tell others what to do (this is NOT easy to do – BUT possible :))
  • Slow down your action and advice
  • See how this change in the Tell It Communication encourages self-growth and autonomy

Joyce What Do You Think About Tell It Communicators?

30+ years of coaching clients have shown me that we have many Tell It Communicators. Tell It Communicators are fortunate when their supervisor points out this communication weakness. Self-awareness is a great first step towards progress. The first question I ask new clients is “How do you see yourself as a communicator?” I share the 3 choices of Tell It, Save It, and Control It. At times we show all 3 communication styles. There is usually one choice that we use more often.

Full disclosure: My communication style is NOT Tell It. I will share mine as we continue this discussion for the next 2 weeks. 🙂

The good news is once we discover our communication style, we can then make important changes. Some of them are easy while others are not. I promise, there will be more information on these important
coaching strategies.

Let’s Hear From YOU

Let’s hear how you feel about these coaching strategies. Do you see Tell It Communicators in your workplace or home? If so, please share your awareness and how this communication style stifles creativity, trust, and growth. The comment section is working! It wasn’t for a few weeks until one of my loyal readers let us know.  Thanks! You can always send me a private email with questions or concerns about communication conflicts you are experiencing.

Let’s Stay Connected

Do you want to go deeper and grow professionally to your next level? If so, I have several coaching packages to fit anyone’s schedule and budget. I’d love to work with you.
Call: 800.713.1926
Text: 248.325.8101
Email; Joyce@JoyceWeiss.com

For more information visit my coaching services HERE and let’s go Kick Conflict to the Curb together.  Coaching is also perfect for your direct reports, emerging leaders, and family members who you feel will benefit from working with me for only a few sessions. Clients find that we work hard and fast. My communication system is proven, trademarked, and so darn results-oriented. ;

Don’t take my word, read what a satisfied client has to say:

Joyce is committed to helping you achieve whatever goals you set for yourself. I am very pleased with the results that she has helped me to achieve in both my professional career and my personal life in just three months. It was a great experience working with Joyce and I absolutely recommend her!

– Yadira Batlle-Gomez, Generalist & Spanish Linguist

Have a Great Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

PS Remember, You get what you tolerate!

 

 

 

 

Filed Under: Coaching Strategies, Communication Strategies
Tagged With: career development, Coaching as a Leader

July 7, 2020 By Joyce Weiss

Video on Coaching Skills to Use with Emerging Leaders

Are you a leader who has emerging leaders who are productive, yet weak with soft skills?
Do you want to know how you can help this employee?
If so you’re at the right place!

Many of you have been following my videos and blog posts since 2010 and I appreciate you!  For those who are new to my messages, you will see that I refer to several key communication strategies that help clients – kick conflict to the curb to get the results they deserve. Clients are emerging leaders, individuals, and organizations who want to reduce drama and find more peace in their life.

Coaching Skills with Emerging Leaders:  Meet Scott

I’d like you to meet Scott, an emerging leader who is one of the brightest stars in a midsized company.  There is only one reason why Scott did not get promoted. Scott had a blind spot and did not see what his leaders saw. Every time Scott opened his mouth, he had to prove to upper management that he was the brightest person in the room by sharing tons of details.  He got into the weeds.

Coaching Skills with Emerging Leaders:  Why did Scott’s Supervisor suggest coaching?

Leadership tuned Scott out when he gave reports in meetings. He knew he was not listened to but was unaware of his blind spot.  Scott was referred to me as a coaching client by his supervisor who believed in him. It took only a few sessions for Scott to recognize that he
gave too many details.  He admitted that he wanted to prove how smart he was.

Scott didn’t realize that this one communication barrier was stopping a promotion. He took a behavioral assessment that opened up Scott’s eyes to his strengths and areas to improve with his communication skills. In case you want to know the ending.  Yes, Scott worked on his soft skills and finally received a well-deserved promotion.

 

Are you interested in a promotion or career move?

Do you have direct reports or emerging leaders who need to improve soft skills? If so please call me on my cell:  248.325.8101 or send me an email. We can discuss several options to fit any time schedule and budget.  Also, feel free to ask for details on my new online course:  Kick Conflict to the Curb: Get the Respect You Deserve!  I’m starting another waitlist.  We will discuss the best choice for you or your direct reports.

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!  
Find your voice with Joyce!

PPS I work with individuals, small groups, and organizations who want to reduce drama at work and find more peace by Kicking Conflict to the Curb to Get the  Respect YOU Deserve!  Now let’s go do it! 🙂

Filed Under: emerging leaders, Executive Coaching
Tagged With: Coaching as a Leader, how to improve communication skills

June 16, 2020 By Joyce Weiss

How to Have a Tough Talk with Emerging Leaders who Ask for a Promotion When They are Not Ready

Would you like to learn a strategy on how to handle a conversation with emerging leaders who think they are ready for a promotion?
Do you know how to handle this situation when you know these emerging leaders don’t have the right skills for career advancement yet?

If so, you are in the right place.

The video below describes a tough conversation that my client had to create with one of her direct reports who is an emerging leader.
Enjoy the message and make sure and share your thoughts below.

Emerging Leaders Story Background

As a career coach, I recently spoke to Beth – HR Director who is experiencing this dilemma with Bruce.  Bruce is a very capable manager who has much potential for growth.  She called me because she didn’t know how to handle this emerging leader.  She wanted to set him straight without stopping his desire to grow.

So Joyce, How did You Help Beth with her Emerging Leaders? 

We discussed that we all have blind spots and at times we don’t realize how others see us.  At times we think we are better than we really are and visa versa. Beth’s dilemma was that she needed to be direct and truthful while respecting his desire to grow.  Bruce thought he was ready to become a Director when Beth knew he needed to sharpen his communication skills.

Beth was thrilled that we spoke because we practiced what she would say to Bruce.

Bruce, I don’t want to curb your desire for career development.  I applaud you for this.
I do want to suggest taking a course on leadership to hone your communication skills. 
You have great potential.  Let’s discuss your next move in a few months after you take a few courses.

Bruce “got it.”  Beth did a great job and was direct while being honorable to his desire to grow.

Stay Connected with Me

Add a comment to my blog on how you had to have a tough conversation with emerging leaders who were not ready for that desired promotion.  What stories or expressions help you? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please contact me on my cell: 248.310.6998 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!  Find your voice with Joyce!

 

Filed Under: emerging leaders, Tough Conversations
Tagged With: career development, Coaching as a Leader

March 25, 2020 By Joyce Weiss

I want to know how are you doing during these challenging times

Hi everyone.

I decided to write a brief message to check in with my loyal readers and to see how you are all doing.  This is a real test for all of us on how we cope with these changes.  Those of you who know me, know that I don’t hold back.  It’s been a challenge for me to listen to some people complain about canceling trips, hair appointments, and of course, meetings.  We all have to deal with this. All of us are inconvenienced and have to deal with things that are beyond our control!

I realize that we have different coping methods.  This is not a judgment on my side.  I am observing how others deal with stress and I must admit that it’s refreshing to see that most of us are doing a damn good job.  I do what I can to control myself when I hear others complain about how inconvenienced they are for the smallest things.

Hey, I coach others on how to understand their triggers and to control how they react.  We are all being tested right now, and are scared, frustrated, worried, etc.  We are not alone in this area.  I feel my role in life is helping others resolve their conflict.  We can’t resolve these things right now because of all the uncertainty.  BUT we can still do our best to appreciate our families, friends, coworkers, healthcare professionals and of course first responders.

Please share with me some of the complaints that drive you crazy from people who are acting selfish and NOT looking at the big picture – the health of our nation and the world.  This is the real deal.

This is what I’m doing to stay sane

  • I live in MI and walk as much as I can outside as long as it’s warmer than 32 degrees.
  • Organizing my office which has been a huge stress release for me.
  • I spend time on zoom meetings with coaching and speaking friends discussing ideas on how to help our clients during these times.
  • The one rule during these meetings is not to discuss the Corona Virus.  We all agree that these online meetings help energize us.
  • Last week my family including our kids and grandkids met online during a zoom meeting.  We laughed and just talked like we always do when we get together.
  • Preparing new recipes – some were great :).  This has been a very positive experience since my husband and I have more time to be creative in the kitchen.

I have 2 questions for you.  I encourage you to answer in the comment section or send me a private email.

  1. What are you doing to stay sane?

  2. What stories can you share about people who just don’t get how important it is for us to listen to the scientists and doctors?  I’m sure that you know others who complain about these inconveniences that we are all experiencing.

In a perfect world, I would love to speak to all of you on the phone to hear your answers.  Obviously I care about all of you and if you want to set up a time just to say, “hi” let’s schedule a phone call or send me an email HERE.  Hey, we are all home for a few weeks anyway.

The quote below describes how I’m feeling right now.  Hope it helps you.  Remember, Cicero said, “Where there is life, there is hope. ”

motivational quote

I watch the news like most of you do to stay informed.  The challenge is that the news is full of very frightening statistics.  We must – I repeat, we must find time to take care of ourselves and loved ones right now more than ever.  We know that this too will pass.  Until it does, let’s stay connected.  I want to hear back from you.  Please let me know how you are doing.

I hope that you are all safe, strong, and do what you can to stay as healthy as possible both mentally and physically.  Again, please reach out to me, let’s talk just to connect in real-time.

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

 

 

Filed Under: inspirational story, staying sane
Tagged With: Coaching as a Leader, Facts about Stress

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Joyce Wins Best of MichBusiness Award

Congratulations Joyce Weiss! Recipient of the ‘Best of MichBusiness 2016 One Person Wonder’ Award!   Read more...

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Certified Speaking Professional Designation through the National Speaker’s Association

Certified Speaking Professional Designation through the National Speaker’s Association

CE Instructor through Professional and Continuing Education (PACE)

CE Instructor through Professional and Continuing Education (PACE)

Certified as a Best Practices Company

Best Practices Company

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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