Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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Working with Rude People – Part 1

  • Do you work with rude people?
  • Are you ready to share your experience to reduce your stress?
  • Do you want to hear horror stories from my clients?

If you answered “yes” to any of these questions, you are in the right place!  😉

The next few articles will be about adults who act like children not playing nice in the sandbox.  I am NOT making any of them up.  These are true incidents that my clients have shared with me.  I have changed the business settings to protect the innocent. 🙂 

Working with Rude People: Story #1 Rude people | Communication Strategies

Bob and Gary are two colleagues who don’t get along.  The tension got out of hand when the following happened in their workplace. 

Bob realized that no matter what he said or did, Gary would do his best to ridicule Bob at meetings. 

One day Bob was standing by his desk and Gary walked by him and actually stepped on Bob’s feet! 

Working with Rude People: Questions to Ponder

Here Are Two Questions for You:

1.  What would you do or say if you were Bob?

2.  What would you do or say if you were the boss?

Please put your answers in the comment section below.  I will share your ideas in a future article. 

Click HERE to read my article on Cruel Words Take Root in Us

I want to hear from you!

There is so much rage these days! It would be great to start a conversation about rude people and behavior that you have seen.  Please share your story in the comment sections below.
I will be sharing my own experiences also because it seems like rudeness is the new normal these days.  Just saying!

Until next time,
Joyce Weiss, M.A., CSP, CVP
Master Coach and Queen of Conflict Resolution

P.S. I will be doing an extra masterclass soon because there was a technical glitch last week. I take care of my loyal clients and readers! A few of you couldn’t get into the zoom room because of this technical issue. 🙁 I’ve got you covered!  Let me know if you want to be invited to join the next FREE master class:  How to Feel Heard when No One is Listening without Losing Your Cool. I will send you the registration link when I hear from you.  

 

 

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You’re Personally Invited to my FREE Masterclass on April 15, 2021

Hey, Kick Conflict to the Curb Weekly Update VIPS!

I just want to let you know that I’m hosting a LIVE masterclass called How to Feel Heard when No One is Listening Without Losing Your Cool.

This will be the last message on our update about our upcoming FREE masterclass.  Thanks for understanding (I hope!)

I’ve hired the best coaches in the industry to support my efforts and I’m learning all about the importance of delivering important messages a few times since we are all so darn busy.  

I usually don’t use this platform to do this. This masterclass is so good and I want you to join me at 12:00 Noon and 7 pm ET on April 15, 2021.  
Once you register you will be sent the login information.  Participants will receive their own special template that I had designed just for you.

masterclass | Joyce Weiss | feeling heard

                                                                                              Click HERE to register!

In this masterclass, you will learn:

  • How to speak your truth – even during tough conversations.
  • Daily mind-shift reminders to remain confident and cool.
  • 2 BIG QUESTIONS: What is the first step to start a difficult conversation and how to make it safe?    

Join me for my FREE LIVE masterclass. I will also be having a LIVE Q and A after the masterclass is over 🙂

Click HERE to register!

See you then!!! I’m SOOOOOO Excited!

Joyce


P.S. Connect with me on LinkedIn HERE

P.P.S. Please share this message with your team or direct reports to those why may benefit from learning how to speak up and feel confident during tough conversations. 

P.P.P.S Please send me an email at Joyce@JoyceWeiss.com with your questions.  There will be a replay if you miss the masterclass – You need to register and you will receive the recording. 

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You’re Invited: Exciting New FREE LIVE Masterclass

Hey There (name). 

Hello, Kick Conflict to the Curb Weekly Update Fans!  I’m so excited to send YOU the 1st announcement of our Masterclass.  You are my loyal readers and I want to share the news about –
How to Feel Heard when No One is Listening without Losing Your Cool.

You will be receiving several announcements with new details about the masterclass.  I promise it will not fill your emails daily!  Hey, a few emails to share my enthusiasm with you is all I ask. 
 
Please share this message with those who you think could benefit from being with me on zoom for 60 minutes.  I will be bringing some of the popular topics to life and I can’t wait to see you there!

Do you want to feel heard when no one is listening without losing your cool?
If I can be more direct…

What are YOU currently (or not currently) doing to be heard even during tough conversations?
The reason I bring this up is that we’ve reached an interesting time in the world with so much noise and drama at work.
On one hand, you no longer need me {or anyone} to tell you how critical it is to be a master communicator – especially for your success.

*thank you Captain Obvious*

But by the same token, about 80% of my coaching practice and virtual class participants who I work with are still struggling to use their voice and feel heard.  This is a huge motivation for them to work with me to help change this constant internal stress.

masterclass | Joyce Weiss

Here’s the link to register

In this brand new masterclass, I’ll walk you through:

  • The biggest communication challenges I’ve noticed in the last 12 months {hint: if you continue to remain silent when people push you, you won’t want to miss this}.
  • My 3 Favorite Pillars to get you started:
  • 1. Mindset Secrets
  •  2. The GAP- Your SAFE Place to know how you want to respond
  • 3. A powerful strategy to Make Conversations Safe.
  • Why speaking your truth is more important than ever {and my #1 strategy for changing your mindset from confusion to owning the conversation}.

 I’ll dive deep into what’s currently pulling the most weight for my own communication results and business.

So here’s the deal…
If you’re willing to invest just 60 minutes to get FULLY up to speed on the most powerful “what’s working now” communication strategies …
I promise to reward your energy with only the latest and most effective ideas that will help you leapfrog over everyone else to get the respect you deserve.

Cool?

Can’t wait to see you in the masterclass!

Joyce

P.S. Still not sure if you should be here?

This is a *must attend* if:

  1. You’re motivated to STOP being unheard and haven’t figured out how to do this.
    That’s me! Please show me how to do this now so I can continue growing professionally!

       2. You’re ready to confidently know how to respond in the best way – learn The GAP: Your SAFE Place. I’m there for you!
           Yes! Please get me ready to take small steps that will make a HUGE difference in the results I’m getting. 

       3. You show up because you’re ready to make these changes NOW!    
          Not yet, but I’d LOVE to get there with your help :). I need to learn your Mindset secrets right now. I want to do this, Joyce!

P.P.S. Here’s the link to register

P.P.P.S. Please share this post with those who you feel would benefit from the message

P.P.P.P.S. Send an email HERE or Call 248.681.581 if you’d like me to present this topic to your team in our own private session. Clients have asked me to do this and it’s so much fun to teach this stuff while others work on their confidence immediately.  A win-win!

 

 

 

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5 More Action Steps (16 – 20) to Reduce Drama and Stress

Hello, Dear Kick Conflict to the Curb Readers!

Are you ready for the last 5 action steps in the series to Kick Conflict to the Curb?

I hope that you’re using the strategies that you have been learning from these posts and videos and reducing your stress and drama at work and home!
If you have questions or need more details on any of the content, please reach out and send me an email:  HERE.  

This article is Part 4 in the series: 20 Action Steps to Kick Conflict to the Curb.
Here’s a link from Part 1 where you’ll find the first 5 strategies

Here’s a link from Part 2 where you’ll find action steps 6-10

Here’s a link from Part 3 where you’ll find action steps 11-15

 The action steps come from creating content for my virtual class and coaching clients.  If you want more information on any of the action steps, do a search in the search bar on this site: JoyceWeiss.com.

Action Steps #1: Clarify the boundaries

What boundaries do you need to set for yourself to achieve a better work/life balance?

It’s time to go deep and discover boundaries that you need to share with others who waste your valuable time.
I’m suggesting that you do this for home and work.  These days most of us are working at home and the boundaries are blurred.

I just had this conversation with a new neighbor, Randy.

Randy saw that I just returned from a bike ride as he was introducing himself to my husband.  Randy said, “Joyce, my wife can join you on the trails because she loves bike riding too.”

I need my space and quiet when I walk or bike ride since virtual training and coaching is all about me listening and talking!  Hey, not complaining… these are my facts. 🙂

I said, “Randy, thanks for suggesting this.  Let’s get together on the weekend to get to know each other.  I need quiet when I’m on my bike or walk since that is my time to relax.”  He totally got it and said, “Hey, I get this and respect you for sharing your truth.”

I think this is going to be a great new relationship.  I set boundaries while still being cordial so we can get to know each other better.

What boundaries do you need to set for yourself?

Action Steps #2:  Deal with Bullies bullies in the workplace |action steps| bullies at work | bullying in the workplace

Hold meetings to discuss how Different = Different.  Different does NOT Equal Wrong.
This seems so easy. It’s not, yet this statement says it all. It’s a great lesson that we are not all alike.  The idea is for all of us to get to know people at work who don’t look or sound like us.

Bullies are put in their place when they see leadership sharing the importance of accepting each other’s differences.

We don’t need to like or respect everyone at work.  The idea is how to get along even when we don’t like our colleagues. It’s a true test of strength.  Believe me when I share that this is so hard for me yet I know that it’s necessary in order to reduce the drama at work and home.

Action Steps #3: Pull Back and Don’t Push Back

Pull back when bullies attack you with sarcasm. What is the best way to respond so that you feel good about yourself?
You can even walk away from someone who harasses you with constant sarcasm or anger.

Please refer to this article on Verbal Aikido that goes into more detail on how you can master this strategy like a pro!

Action Steps #4: Get in the Gap- Your Safe Place action steps

Gain control in tough conversations taking a breath to decide how you want to respond. The Gap is in the middle of you thinking what to say and opening your mouth.
It’s an important strategy to use in your toolbox because it will help you from possibly saying something you wished you didn’t say.
Can you relate?  I sure can!

Here’s an article on THE GAP for more details.

Action Steps #5: Learn to Be Direct with Respect® 

You will see a dramatic improvement in communication when you learn Be Direct with Respect®

All you need to do is use the following formula:  I am_________when _______ because ________.

Here’s an example:  I am frustrated when we all agreed with the new code of conduct because some of the team are still getting to work late.
This statement is strong and you can then go deeper and ask for feedback on how to rectify this situation.

Let’s Stay Connected

Which Action Steps speak to you?  What does your organization do to reduce drama and stress at work?

Share your thoughts in the comment section below or send me an email HERE.

Continue being engaged as a Kick Conflict to the Curb Weekly Update member and start sharing your thoughts about the videos or articles.
Hey, Dear Readers, I’m here for you when you have questions about your own communication or relationship “challenges.”

Feel free to send me an email. Full disclosure here:
I don’t charge anything when people send me questions or comments via email. Staying connected is what it’s all about for me.

Have a Great Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

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5 More Action Steps (11-15) to Reduce Stress and Drama!

Hello, Dear Kick Conflict to the Curb Readers!

Are you ready for 5 more action steps to Kick Conflict to the Curb?

I hope that you’re using the strategies that you have been learning from these posts and videos and reducing your stress and drama at work and home!
If you have questions or need more details on any of the content, please reach out and send me an email:  HERE.  

This article is Part 3 in the series: 20 Action Steps to Kick Conflict to the Curb.
Here’s a link from Part 1 where you’ll find the first 5 strategies

Here’s a link from Part 2 where you’ll find action steps 6-10

The action steps come from creating content for my virtual class and coaching clients.  If you want more information on any of the action steps, do a search in the search bar on this site: JoyceWeiss.com.

Here are action steps 11-15 and look for the rest next week. 🙂

Action Steps #11:
Invite everyone to write down their ideas on how they would change things if their name was on the building

This is a powerful exercise to do with the entire team.

I make sure that people send in their ideas anonymously to make sure that the answers are honest and bold.

I asked the CEO to leave the room during training so we could create an open dialogue with the entire team.  The CEO and I met after the session and had a direct and tough conversation.  It’s amazing how many clients want me to do this exercise after I give them options for the training.

We have some great leaders!  Now let’s get the weak ones and educate them on how to be an even better leader.

What is your answer?  What changes would YOU make if your name was on the building?  Please comment below or send me a private email. 

 Action Steps #12:
Learn something new today. Constant learning is a key to business success

How is your field changing and how can you stay ahead of your competition? 

Many of my clients share how much they’ve learned during the pandemic.  They’ve attended master classes more so than ever in their career.

Your Master Coach has created an entirely new virtual class {Kick Conflict to the Curb} and coaching packages.  I’ve enrolled in at least 10 virtual training courses to learn how to set up a virtual office, create powerful videos, connect with people in an engaging style and so much more.  My brain is thanking me and is happy.

Action Steps #13:
Ask yourself how you are Adding Value to the Company and Why should the company keep you?

This is a question that I ask almost all coaching clients. We need to toot our own horn or no one else will notice us.  There is a fine line between bragging and speaking up so others hear our ideas.
This action step is perfect when you ask for a promotion.  Share your ideas on how you’ve saved the company money or time.

At times people don’t realize how valuable we are to the organization because leaders have so much to do.  This is your time to educate them on why they need to keep you.

Action Steps #14: action steps |gain control with boundaries
Clarify the boundaries that you need to set for yourself to achieve a better work/life balance

What boundaries do you need to set with your colleagues or direct reports?

  • open-door policy?
  • availability for phone calls or zoom meetings?
  • handling small talk about the weekend when you have deadlines?
  • figuring out how to run away from negative colleagues

Once you know your boundaries share them with others and make sure to ask them about their boundaries.  We all have needs that must be met.  If not, resentment seeps into the conversations.

I belonged to numerous masterminds and loved each one.  As my business started getting busier, I couldn’t continue growing my business and spending time with all the mastermind groups.
It was a hard decision to drop out of them because each group consisted of like-minded colleagues who LOVED constant learning and growth.

Action Steps #15:
Make a list of what can be done to reduce employee burnout

  • This is such an important action step because employees will come up with some great ideas that match their needs.
  • Listen to all ideas.  Discuss how they could or couldn’t work.  Massage these ideas to fit with the organization’s culture.
  • Ask and listen.  You will see an immediate improvement in morale.
  • People want to be heard!  Have you heard me say this at least in every article?  I sure hope so.  🙂

Let’s Stay Connected

Which Action Steps speak to you?  What does your organization do to reduce drama and stress at work?

Those of you who share either in the comment section below or send me an email HERE will receive a new video (that I have not posted yet) about using props to engage your virtual meetings. It’s short and contains tips to liven up your virtual meetings.

Continue being engaged as a Kick Conflict to the Curb Weekly Update member and start sharing your thoughts about the videos or articles.
Hey, Dear Readers, I’m here for you when you have questions about your own communication or relationship “challenges.”

Feel free to send me an email. Full disclosure here:
I don’t charge anything when people send me questions or comments via email. Staying connected is what it’s all about for me.

Have a Great Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

P.S. Career Advancement is like riding a bike: Shift Gears from coasting to owning the road!

P.P.S. Here’s the link for Part 1 in the series with the first 5 action steps.

P.P.P.S Here’s a link from Part 2 where you’ll find action steps 6-10

 

 

 

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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