“The worse sin towards our fellow creatures is not to hate them, but to be indifferent to them.” – Bernard Shaw, Playwright
“You get what you tolerate!” – Joyce Weiss, Communication Coach
Joyce’s Thoughts About Healthy Conflict
Leaders who understand healthy conflict create a positive work environment. This article reviews essential strategies that clients learn during small group facilitation sessions. You will see an increase in motivation when your team feels heard and respected. This is nothing new, yet I hear coaching clients say they leave jobs when they cannot use their voices and feel invisible.
My central theme in everything I do as a communication coach is to be direct with leaders. They need to know their “tell approach,” and ignoring the needs of their employees never works. These are two reasons employees leave the company—it’s not for more money; it’s about feeling ignored and silenced.
What is Unhealthy Conflict?
- Build up of issues that needed to be addressed but instead went unresolved
- Leaders who are blind-sighted by not addressing conflict
- Department managers who are closed to continuous improvement or coaching due to their insecurity and risk-averse tendencies
Great Leaders Know the Importance of Healthy Conflict:
- Listen: Understand the issues underlying silence and conflicts
- Ask for what they need from the team
- Find out what others need first
- Create openness and promote discussions
- Clarify expectations before conflicts arise
- Model the importance of healthy conflict at meetings
- Make dissent normal and encourage employees to add their opinion
- Include employees to be part of the coaching process to get input from everyone
Let’s Stay Connected
Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or email me HERE.
You’re Invited to Schedule a Complimentary “Jam with Joyce” Coaching Session
Let’s resolve any conflict you are experiencing at work or home. So you can transform from feeling overlooked to confidently using your voice.
Let’s Kick Conflict to the Curb™ together!
Here’s my calendar:
https://calendly.com/joyce-kick-conflict-to-the-curb/30-minute-communication-strategy-session-to-kick-conflict-to-the-curb
I support Department Managers in inspiring and educating their direct reports, tired of feeling invisible or overlooked and ready to use their voices confidently without losing their cool. The result is that their input is respected and recognized, and their expertise is taken seriously.
Growth-minded individuals are also welcome to “Jam with Joyce.”
Until Next Time, Be Well and Happy!
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution
P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below.