Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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5 Easy Secrets to Coach Your Team: Part 2

This week is part 2 in the five-part series: 5 Easy Secrets to Coach Your Team.
Last week the topic was about strategies to use a code of conduct.
Here’s the link for you if you missed it.

Team Coaching Secret #2:  The Team Will Not Be Happy All of the Time code of conduct |complainers; generations in the workplace

  • At times team members will be put on the spot
  • Direct communication (with respect) is part of the Code of Honor
  • The code will protect everyone on the team from abuse as long as bold honesty, accountability, and support exit.

Thoughts From Joyce

It’s important for you to have a trained coach or consultant to conduct your code of conduct because there may be times that pushback is prevalent – especially if you have bullies or rude people on your team.  Everyone is responsible to call out team members when the code is broken. 

  • Remember, the code is made by the team. 
  • Everyone must play by the same rules.
  • Team members are willing to stand up and defend the code.

Pushback must be stopped immediately because the team already agreed with each other by creating the code of conduct.  This is where a coach or trained consultant can jump right in before things get out of hand. It could be a good coaching moment with the person who pushes back.  He or she needs to think outside the box and realize that egos are not part of the code. This is the only way that the strategy will succeed.

Leaders can deal with the person who pushes back. It could be a red flag that the angry team member is not a good fit for the company.  It’s not all about you.  It’s about the code. 
You will find more information about this in the next 3 blog posts.

I want to hear from you!

CLICK HERE to learn more about creating your own code of conduct. Ask me how it works to see if it’s a right fit for your organization.

What’s your experience when you created a code of conduct with your team?

Feel free to call me at 248.681.5831 if you want to explore options on how I can come to your organization and facilitate a meeting (face to face or virtually) for you to create your own code of conduct. This is the perfect exercise for any board meeting or retreat.

Human resource professionals find this exercise a time saver for them.

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?
You can share your thoughts in the comment section or send me a private email HERE.

Until Next Time,
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media so other growth-minded people can control their inner stress and improve morale at work.

P.P.S. I work with human resource and business professionals so that they feel heard and respected which means they feel confident speaking their voice without losing their cool.

P.P.P. S.  Here’s the link from part 1 if you missed it.

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5 Easy Secrets to Coach Your Team: Part 1

Do you want to learn a powerful secret from my team coaching toolbox?  If so, you are in the right place:  Create Your Team’s Code of Conduct.

This is part 1 of a 5-part series on creating your code of conduct.
Make sure and look for parts 2-5 in the next few blog posts.

This article contains an exciting exercise that I use in my training sessions on Resolving Conflict and Employee Engagement.  Clients enjoy using this strategy.  They implement the ideas during and after the session.  I hope that you see the value of using this powerful training secret.  It can help you reduce conflict in the workplace and improve your working condition.

 You may be asking yourself, “What is a code of conduct?”  A code of conduct is a powerful set of rules that govern the internal behavior of any team.

 Team Coaching Secret #1:  Strategies to use a Code of Conduct

  • The rules are made by the team.code of conduct |team coaching
  • Team members are willing to stand and defend the code.
  • Each team member is personally responsible and accountable for his or her behavior.
  • It allows everyone to do their best work.
  • Everyone must play by the same rules.
  • The team agrees to put in the time and energy – not just show up for work.
  • Everyone helps finds the unique talents of team members.

Thoughts from Joyce

Here are examples of my client’s code of conduct that we created together:

  • Everyone needs to come to the meeting on time.
  • No side conversations during the meeting.
  • Cell phones are turned off.
  • Everyone needs to participate.
  • The team supports members when harassment occurs and confronts bullies and other difficult people.

The idea is for the entire team to come up with its own code.  Leaders can’t persuade others what direction to take.  I’ve seen miracles happen when this exercise is done right.  The team can change the code to fine-tune their goals. 

I find that clients get better results when they have a coach help them create the code of conduct so leaders and team members are equal during this strategy session. It doesn’t take long to do this because I’ve got my secret sauce when it comes to team coaching. Just saying! 😉

Look for parts 2-5 on Easy Secrets to Coach Your Team in the next 4 blog posts.

CLICK HERE to learn more about how Joyce can help your company create team synergy through team building consulting.

I want to hear from you!

CLICK HERE to send me your questions about creating your own code of conduct. 

What is your experience when you created one with your team? 

Feel free to call me at 248.713.1926 if you want to explore options on how I can come to your organization and facilitate a meeting (face to face or virtually) for you to create your own code of conduct.  This is a perfect exercise for any board meeting or retreat. Human Resource Professionals find this exercise a time saver for them.

Do You Want to See How Your Communication Impacts Your Success at Work?

CLICK HERE to take the easy and fun Kick Conflict to the Curb Assessment. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Until next time,

This is Joyce Weiss, M.A., CSP, CVP

Conflict Resolution Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

P.S.  I work with Human Resource Professionals, individuals, and small groups to make sure everyone feels heard and respected so they Kick Conflict to the Curb.

 

 

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Exciting News For You About Kick Conflict to the Curb Weekly Update!

Hey Loyal Readers!

Some of you have been reading my articles and viewing videos since 2010 when I started blogging!  Now that’s called loyalty!

It’s an honor to have so many of you return each week to learn how to become a master communicator and resolve conflict.

Make sure and read the P.S. at the bottom.  Let’s have some friendly competition.  You can be one of the winners!  Read more at the end of this article. 

Here are Some of the Changes:

  • The new title is Kick Conflict to the Curb: Stomp Out Your Stress (My son, Ron came up with the title!)
  • You will see monthly themes such as bullies, narcissists, mindset secrets, coaching strategies, professional growth strategies, motivational posters, + some cool surprises
  • There will be more videos that are new and improved on topics that YOU ask me to create
  • I’m developing a format to send you audio links that you can listen to while you walk, jog, or bike ride

Do You Want a Sneak Peek?

You will find powerful information on the following subjects:

  • Unresolved conflict is costing you more than money!
  • How to support employees from spending too much time on conflict.
  • 3 easy secrets to reduce stress at work now.
  •  How to empower your employees to reduce stress with colleagues.
  •  3 easy secrets to feel heard at work.

Here’s My Ask! 🙂Joyce Weiss | Kick Conflict to the Curb

Please send me the burning questions that you would ask me if we met for coffee or a glass of wine.

What topics would you like to learn concerning your own conflict or communication challenges?

I will do the research since I’m a geek when it comes to these topics.  Can’t help myself.

Let others know about Kick Conflict to the Curb: Stomp Out Your Stress by sharing the content or website where they can sign up at JoyceWeiss.com

 

Let’s Stay Connected

Please add your thoughts about this week’s post. Hey, I want to make sure you feel heard! 🙂
You can share your ideas in the comment section or send me a private email HERE.

Until Next Time,
Joyce Weiss, M.A., CSP, CVP
Conflict Resolution Coach – Queen of Conflict Resolution

P.S. This will be interesting to see who reads this last part.  Here’s a little contest:  Let me know how long you’ve been reading Kick Conflict to the Curb Weekly Update?
Once I receive this information, there will be a few amazon gift cards sent to 3 lucky winners.  All you have to do is let me know how long your think you’re been visiting this site.

P.P.S. I can’t say how much I appreciate all of you – the newbies and long-time readers.

 

 

 

 

 

 

 

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Working with Rude People – Part 1

  • Do you work with rude people?
  • Are you ready to share your experience to reduce your stress?
  • Do you want to hear horror stories from my clients?

If you answered “yes” to any of these questions, you are in the right place!  😉

The next few articles will be about adults who act like children not playing nice in the sandbox.  I am NOT making any of them up.  These are true incidents that my clients have shared with me.  I have changed the business settings to protect the innocent. 🙂 

Working with Rude People: Story #1 Rude people | Communication Strategies

Bob and Gary are two colleagues who don’t get along.  The tension got out of hand when the following happened in their workplace. 

Bob realized that no matter what he said or did, Gary would do his best to ridicule Bob at meetings. 

One day Bob was standing by his desk and Gary walked by him and actually stepped on Bob’s feet! 

Working with Rude People: Questions to Ponder

Here Are Two Questions for You:

1.  What would you do or say if you were Bob?

2.  What would you do or say if you were the boss?

Please put your answers in the comment section below.  I will share your ideas in a future article. 

Click HERE to read my article on Cruel Words Take Root in Us

I want to hear from you!

There is so much rage these days! It would be great to start a conversation about rude people and behavior that you have seen.  Please share your story in the comment sections below.
I will be sharing my own experiences also because it seems like rudeness is the new normal these days.  Just saying!

Until next time,
Joyce Weiss, M.A., CSP, CVP
Master Coach and Queen of Conflict Resolution

P.S. I will be doing an extra masterclass soon because there was a technical glitch last week. I take care of my loyal clients and readers! A few of you couldn’t get into the zoom room because of this technical issue. 🙁 I’ve got you covered!  Let me know if you want to be invited to join the next FREE master class:  How to Feel Heard when No One is Listening without Losing Your Cool. I will send you the registration link when I hear from you.  

 

 

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5 Action Steps to Kick Conflict to the Curb

Hello, Dear Kick Conflict to the Curb Readers!

The next 3 posts will include 5 new action steps to Kick Conflict to the Curb.  The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site {JoyceWeiss.com}.

There are 20 action steps in total and I look forward to hearing which ones are your favorite ones.

Action Steps # 1: Use the Power Talk Formula Team Building | ACTION STEPS

This is such an important strategy to keep in your toolbox because it works!

Here’s the Formula:
“I am…” (Your emotional response)

“When I…” (Nonjudgmental observation)

“Because…” (How it affects you)

I am frustrated when boundaries are not followed because we just conducted a meeting on this important issue for our team.

This powerful statement is all about:

  • Sharing your concern
  • It’s not judgmental or sarcastic – just stating the facts

Your next step is to go deeper with those who don’t follow the new department rules.

Action Step #2: Use Verbal Aikido

This is my clients’ favorite strategy to learn and use. I’ve heard many of you share your experience with verbal aikido and I’m thrilled about this. 🙂

Verbal Aikido:

  • Take back control when you pull back, not push back
  • Repeat the same words or agree with the bully
  • Step into the GAP-Your Safe Place to think of the best response

Action Step #3: Ask a Positive Question to the Negative Person

action steps

This action step may change the mindset of the negative person. Even if it doesn’t at least this is a reminder that you can leave the conversation if the negativity gets out of line.

A great question to use is:  “What is something good that happened to you today?”  This will force a positive response.

Action Steps #4: Create a Code of Conduct with Your Team

A code of conduct helps set the tone and expectations of everyone on the team. It’s best to have someone lead the discussion who is NOT the leader or boss. All department or team members need to be present to get a good representation and better results.

The 3 article links below will give you more details on how to use this powerful action step.

Toolbox Alert #1:  A Code of Conduct Reinforces Accountability

Toolbox Alert #2: A Code of Conduct Improves the Team

Toolbox Alert #3: A Code of Conduct Really Works

Action Steps #5: Improve Morale by Giving a Day Off to an Employee Who Finds a New Hire

This one action step will give you a lot of traction with your company.  Your employees know the company. When they recommend a friend or colleague, it works out well {most of the time} because they want to work with like-minded individuals.

Joyce, What are Your Thoughts About These 5 Action Steps?

I’m glad you asked! 😉  Verbal Aikido and the Power Talk Formula are both parts of the Weiss Communication Success Plan.  Once you learn and implement these 2 strategies, you will transform your communication from not being heard to feeling confident to use your voice.

The great news is that you will be the first group to know when I launch my next Kick Conflict to the Curb Virtual Class in April.  Look for announcements because this is where we take strategies and practice during the live classes so you can put them to use immediately.

The code of conduct and appreciating employees for bringing in new hires help improve morale because people feel heard.

Please share which action step is your favorite, so far.

Let’s stay connected 

Please share these articles and videos with your company, colleagues, friends, or family who could benefit from the content.

You are always welcome to send me an email with questions or concerns about your conflict resolution challenges. Reach out HERE  by sending me an email 

Here are 2 FREE Resources to help you Kick Conflict to the Curb:

Do you want to know how your communication skills impact your success at work?

a. Grab your FREE Communication Assessment to find out blind spots, strengths, and areas for growth.

You will receive your results from me along with 4 videos about communication strategies that you can put into action immediately.  Here’s the link:  https://www.KickConflicttoTheCurb.com.

 b. Sign up for our Kick Conflict to the Curb Weekly Update
https://www.JoyceWeiss.com for articles about bullies, communication strategies, coaching secrets, conflict resolution case scenarios, motivational posters, interviews with thought leaders, plus so much more.

Have a GREAT Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

  

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

Let’s Connect