Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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September 27, 2015 By Joyce Weiss Leave a Comment

Are YOU A Target for A Bully?

mean little boyI’m creating a new workshop on 2 difficult people who are creating a lot of stress for my clients.  Think for a moment who these may be.  If you guessed Bullies and Narcissists you’re correct.  The next few blogs will contain new information about these 2 personality disorders with “possible” strategies on how to deal with them.  I said possible because at times there are NO solutions if the bully or narcissist is high on the personality disorder charts.

I started thinking about my own life and if I was ever a target.  I was surprised when I realized that I was a target not too long ago.  I didn’t even realize this until I started doing research for my clients.  Stay tuned because I will share my story to start you thinking IF you have also been a target. 

Facts About Bullies

Bullies don’t have to throw a single punch to do lasting damage to another person’s health…or your business’s fiscal health.

  • Bullying is experienced by more than 1/3 of the US workforce
  • Bullying is 4 times more prevalent than illegal harassment

The majority (68%) of bullying is same gender harassment
 

What is it? Bullying is VIOLENCE

  • Verbal abuse, intimidation, humiliation
  • Sabotage over a significant amount of time
  • Could be bosses, coworkers, friends, relatives, or clients
  • Mistreatment is severe enough to compromise a worker’s health
  • Interpersonal destruction

It’s All about the Bully’s personal agenda


Kinds of Bullies

  • The screaming or verbal bully: screams or throws things:
          words hurt & they humiliate the target
  • The constant critic: Bullies say how incompetent the target is which can cause career destruction
  • The 2 headed snake: destroys by spreading rumors with work teams
  • The gatekeeper: controls by withholding resources necessary for targets to succeed
  • The sadistic or narcissistic bully: lacks empathy towards others
  • The physical bully: action oriented
  • The serial bully: bully seems charming while the target is looked upon as a whiny victim
  • Gang bullies: enjoy being part of the gang

     

     AM I Being Bullied?

  • You are miserable
  • Your work is sabotaged
  • You’re caught off guard and think about the ramifications later on
  • Lack of scars make others think you (the target) is exaggerating

     


    Why me?

  • The best and brightest are targeted
  • You pose a threat somehow to someone who is not developed as a moral human being

     
    Who Gets targeted?

  • Unlike schoolyard bullying, you were not targeted because you were a “loner” without friends to stand up to the bullying gang
  • You’re not a weakling
  • You were targeted because you posed a threat to him or her
  • This is in the mind of the bully
  • Targets are more technically skilled than the bully
  • Targets are better liked and have better social skills
  • Targets have a sense of integrity

Stay tuned for the next blog which will explore why employers make Bullying worse and what the best and brightest companies are doing to put a stop to this epidemic.


 I want to hear from you!

CLICK HERE to send me when you were targeted by a bully.  Did you resolve the situation or not? 


Do You Want to See How Your Communication Impacts Your Success at Work?

CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries with bullies and to be more effective at work and in your life. Sound good?
Here’s the LINK


Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.


Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Filed Under: bullying in the workplace, Communication, Communication Skills, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Internal stress, Professional Development, Respect in the Workplace
Tagged With: bullying in the workplace, resolve conflict and interpersonal issues, stress

September 20, 2015 By Joyce Weiss Leave a Comment

“Got” Personality Issues at Work?

conflict 2 men staringYou Really Like Going to Work…Except For: 

  • The colleague who drives you crazy
  • Your team who is having it’s own drama
  • Cliques of like-minded people who are very different than you

If you can relate to these issues, believe me, you are NOT alone!

So, Joyce, What Can I Do When Colleagues Drive ME Crazy Because They Are Not Like Me?

It’s not an easy answer BUT we can resolve this issue. Remind yourself that we can’t put our head on the shoulders of anybody else. Realize that some people are methodical while others like spontaneity. Neither one is better than the other. They are just different behavioral styles. Talk to your team member and spin your discussion positively. Use your humor about your differences that agreeing to disagree is a great first step.  Check out past posts on Different Equals Different…Different Does Not Equal Wrong. 
The strategy below will backfire if your team lacks trust with each other.  Send me a private email before you attempt to have this conversation at Joyce@JoyceWeiss.com

Joyce, Give Me a Strategy to Use…PLEASE!

Glad that you asked. This is an exercise that I use during my Communicate with Impact Training.
Ask the person (Let’s call him Brad) if he is willing to have a productive and honest conversation to improve communication. If Brad agrees,  start asking him what you do that he appreciates. Let Brad know that you appreciate hearing his statement. It’s now your turn to do the same with Brad.

Now comes the tricky part of the strategy. Ask Brad to tell you what you do that drives him crazy. Set a ground rule that this is supposed to be a positive experience…not a boxing match! It’s important for you to either ask Brad for more clarification or thank him for his openness. Now it’s your turn to do the same. Becoming defensive is not a good thing, so make sure and stop yourself from making excuses.

Check out my article on Creating a Culture of Excellence to learn more on how to have this important conversation.

What About You?  It’s Your Turn!  I Want To Hear From You

What successful strategy have you used to clear the air with someone at work?
 CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered.

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to get control back in your life. Sound good?

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist

I teach clients to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 

 

Filed Under: Collaboration Strategies, Communication, Communication Skills, Conflict in the Workplace, Continuous Improvement, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Trust and transparency
Tagged With: Communication, constructive feedback, effective communication, how to improve communication skills

August 23, 2015 By Joyce Weiss 2 Comments

Face YOUR Fears When Giving Feedback

Below is the interview that I recently took with Dr. Marie Waung, Associate Professor at University of Michigan-Dearborn. She offers many great ideas from her research.  I hope that she will be a guest another time for you to learn from her valuable information. … [Continue reading]

Filed Under: bullying in the workplace, Communication, Communication Skills, Communication Strategist, Continuous Improvement, How to Improve Communication in the Workplace, Improving Communication, Videos
Tagged With: bullying in the workplace, constructive feedback, how to improve communication skills

August 16, 2015 By Joyce Weiss Leave a Comment

How to Overcome Overwhelmed: A Video by Terry Brock

conflict frustrated lady putting paper to her headI’m thrilled to share a video about How to Overcome Overwhelmed by my colleague and friend, Terry Brock.  He was honored to speak during a Tedx event organized by a local community. Terry’s approach to his topics are down to earth, entertaining, and easy to grasp. 

Who is Terry Brock?
Terry is a marketing and communication expert who shares ideas on how to use technology to build business relationships. He helps individuals and organizations realize potential they didn’t know existed.

Terry Brock is a columnist for Business Journals (43 papers across America), a blogger, and a marketing coach. He has worked with clients like AT&T as Editor in Chief for their award-winning industry blog and with Skype as their Chief Enterprise Blogger.

Here is Terry’s message in the video that you will find below
1.  You are in control
2.  Have the right technology and use it to learn and connect with others
3.  Move your thinking from “No Way” to “Not Yet!”

View Terry Brock’s video HERE

So Joyce, what do you think?

Terry’s message says it all.  Once we learn that we are in control things calm down.  We tend to blame others or the circumstances. Asking ourselves…why not?…helps us stop the blame game and look for action and solutions.  Technology is overwhelming for some people.  They try to learn too many new things at once and they end of giving up the process.  Once we learn how to change “No Way” to “Not Yet” we gain control and give ourselves time to learn new and exciting technologies.  Prioritizing which new strategies to learn also helps.  I’m still exploring all the benefits of using LinkedIn.  I have taken classes, read books and it’s exciting to decide which aspects I want to explore…not everything…just the ones that fit for now.

What About You?

  • What parts of Terry’s message speak to you?
  • When did you change something so you overcame overwhelmed?

I want to hear from you!

CLICK HERE to send me your questions or concerns.

Find out more about Terry Brock HERE

Terry is my coach and has helped me learn the latest on line strategies to let the world know about my services.  He has helped me understand that video is key to on line success.  Send him an email at Terry@TerryBrock.com to find out how he can help your business grow. He is not only a master at what he does…he also cares about his clients.  

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

 

Filed Under: Articles on Stress, Facts about Stress, Internal stress, Life Prioritization, Professional Development, Videos
Tagged With: Facts about Stress, Life Prioritization, personal development

August 2, 2015 By Joyce Weiss 2 Comments

This is How I Turned Around Stress at Work

conflict black board conflict solutionsHave you agreed to do something that was not in your comfort zone and the project just didn’t turn out as well as you hoped?  This post is about a workshop that I was asked to do for one of my loyal clients.  The meeting planner, Julie, was in a bind because a trainer who she used for a “Hiring and Firing” class was not available.  She asked me if I was willing to do research and teach the class for a couple of her conferences.  I told her that I was NOT a lawyer or human resource specialist.  She realized this yet knew that my expertise was in conflict and conflict.  I agreed to do this because of the confidence from my client.

I interviewed several lawyers and human resource specialists and created a 20 page booklet.  I was very interested in the topic and was impressed with how corporate America deals with this important yet difficult subject.  I was ready to teach the course.  The first conference went better than I thought.  Yet the feedback was 75% positive and 25% negative.  Participants wished Julie brought in a lawyer or human resource director.  They were right.  I did not like the fact that I could not answer all the questions during the class.

What to do? What Changes did I Make?

Conference #2 was coming up.  After a LONG self evaluation, I discovered how I could turn around this stressful situation and hopefully make this training better.  I immediately introduced myself as a facilitator.  I told them that I would help facilitate their tough conversations when we discussed the legal ramifications of terminating employees.  I also stated that there were several people in the training who already hired and fired employees and I asked them to be the real experts at times.  They agreed to do this.  I also empowered the participants who never hired or fired others to ask questions.  This was also a new topic for many of their colleagues.  I created many participatory exercises.  Small groups wrote job descriptions or decided which interview questions were their favorite ones.  We read some of the handouts verbatim on firing and discrimination because of the seriousness of the topic.  

Was the second training better?

Yes it was!  Participants appreciated my transparency when I concentrated on what I could do and my own skill set.  The difference was that in the first conference I kept on telling them that I was NOT a lawyer or human resource specialist.  Plus in the second conference I used the expertise of the people in the group which they all appreciated.

Joyce, what did your learn?

First of all I learned to trust myself when others see a positive quality that I may not see about myself.  I actually told Julie that I would like to be considered in the future to present “Hiring and Firing” to her members.  I was able to turn this stressful situation around by making minor changes.  Trust me when I say I will remember this story in the future.

So what about you?

Have you ever created a project that did not turn out as well as you wanted?  If so, how did you turn things around to make the project a success? 

I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Filed Under: Collaboration Strategies, Continuous Improvement, Dealing with Change, Internal stress, Professional Development
Tagged With: constructive feedback, personal accountability, personal development

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Phone: 248-681-5831

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