Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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October 23, 2017 By Joyce Weiss Leave a Comment

Collaboration Strategies to Reduce Stress in the Workplace  

Do you want to:

  • Use new collaboration strategies to improve communication?
  • Increase respect in the workplace?
  • Reduce conflict and stress?
  • Re-energize your team?

If you said “yes” to even one question – Please continue reading! All teams need a wake-up call from time to time – an energy boost or an attitude adjustment.

How do you know when it’s time for your team to get re-energized?

  • Look at them. Is there energy in the team?
  • Are they communicating with respect?
  • Do your teams make time for stress relief exercises?
  • Are people excited about work?
  • Are employees talking to each other?
  • Is there laughter and fun in the air?

If you answered “no” to even one of these questions, then it could be time for you to initiate your team for ideas on how to use new collaboration strategies, increase respect, and reduce stress.  It helps if you are open and will use some of their ideas.

For many companies, it’s the “same old” routine day in and day out. People grudgingly go through the motions of work, but they don’t have their heart into it. There’s so much stress or negativity in the air that you can cut it with a knife. The silence is deafening, and when someone does talk, it’s laced with sarcasm and retaliation – there is an overabundance of conflict in the workplace.

But work doesn’t have to be this way. You can help your team learn new facts about stress so everyone is focused and having fun again.

Here’s how:

Collaboration Strategies #1:  Create a stress relief committee Collaboration Strategies

Ask for volunteers to head a stress relief committee. Typically the people who want this role are the overly optimistic people who are full of energy anyway, but that’s okay.

You need someone to take the lead. Empower the committee to determine when the team needs to do various stress relief exercises and allow them to organize a group break so everyone can recharge.

Collaboration Strategies #2:  Ask the group for their input Collaboration Strategies

Ask them the question – What does respect mean?
You can’t mandate what the team “should” do to reduce stress and re-energize. That approach will always backfire because someone (or maybe everyone) will think the activity is “dumb” or a “waste of time.” Therefore, have the stress relief committee find out what each person would like to do to reduce stress and increase respect in the workplace.

It could be anything from:

  • Bringing in a chair masseuse once a month
  • Getting everyone to dance to some upbeat music
  • Having a 15-minute silence break.

There are numerous collaborations strategies and I will include more examples in the next article.  The possibilities are endless so long as you get everyone’s input.

Collaboration Strategies #3:  Address the nay-sayers

Invariably you’ll have at least one person who won’t want to go along with the group’s activity. The key to winning this person over is to find out what he or she needs to do to reduce stress. Whatever you do, don’t let the nay-sayer sit out from the designated activity. That will only cause others to look down on him or her and erode the team’s spirit and increase workplace gossip.

Instead, say to the person, “As the manager, it’s my job to make sure everyone has some stress relief. Tell me what will help you re-energize.” Listen to what the person says and do that activity next (as long as he or she participates in the current activity).

Let’s Get Real

Everyone needs a fun break from time to time – an escape from the stresses of work and life. So give your team the opportunity to discuss how to reduce stress and which collaboration strategies work for them. By doing so, they’ll have the strength and creativity to get more done in less time – and with better results.

Was this helpful?

Send me an email or add your thoughts in the comment section.
Feel free to share these collaboration strategies with your team.

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Until next time, Remember…”You Get What You Tolerate!”

P.S.  Read more articles and listen to podcasts at our Team Building Strategies Knowledge Base.

 

 

 

Filed Under: Collaboration Strategies, Increase Respect in the Workplace
Tagged With: employee morale, enthusiasm for work flickering out

August 14, 2016 By Joyce Weiss Leave a Comment

Professional Development Strategies to Manage Upward

Do you want to learn professional development strategies to help you work with your boss?
Have you ever worked with a bad boss?
Are you experiencing stress with leaders who you are working with now?
If so, you are in the right place!

Professional Development Strategy #1:  What to do if you have a bad boss

Most of my clients have had experience with both great and poor bosses.  The 3 examples below describe some of their experiences.  See if any of them sound familiar.  I will share more examples in future articles.

1.  The hands-off boss who doesn’t share details with you.
2.  The boss who is like a bull in a china shop and explodes during conversations with the team.
3.  The boss who closes down conversations when someone doesn’t agree with him or her.

Professional Development Strategy #2:  Know how to communicate with a hands-off boss

It’s important to let your boss know what you need from him or her.  One way to be taken seriously in the workplace is to ask for what you need.  Of course,  there is a risk to let others know.  If you don’t do this, you’ll find yourself frustrated and complain to colleagues without getting any results.  Let your boss know that you need more details to finish a project.  Ask who else you need to speak with in order to resolve issues.  This may seem obvious to some of you.  Many people have been treated so poorly at work that they fear even the smallest conversation with their boss.  

Professional Development Strategy #3:  How to work with an explosive boss

Some of my clients have left companies because the pressure of working with a horrible boss caused them physical and mental stress.  I’m not suggesting that you suffer in silence.  I’m asking you to look at all options.  Go to other leaders in the company who you trust and ask them what you can do.  CAREFULLY plan the conversation with your boss when the time seems safe.  You can always start the conversation with, “I was caught off guard at the meeting when I was scolded how I treated a customer.  I want to hear how to improve my communication and would appreciate any future constructive feedback told to me in private.”  I know some of you are saying that you would never say this to your boss.  So, don’t.  Then think of another way to speak to him or her.  Suffering in silence is not an option. 

Professional Development Strategy #4:  How to speak to a boss who shuts down the conversation

This is very common and again there are options besides not doing anything.  You can say, “I am frustrated when the team makes suggestions about improving the systems and our suggestions are ignored because our customers are demanding these changes.  We all want to make improvements and hope to make productive changes so we can help resolve our production challenges.”  Again, there is a risk with this kind of communication especially if you have a BAD boss.  Figure out what you and your team need to do in order to be heard.   

Professional Development Strategy #5:  Thoughts from Joyce

Remember, “You get what you tolerate!”  We all need to look at how to communicate differently when we aren’t getting the desired results.  Always seek out support from trusted leaders within your company.  You’ll feel better about yourself and get the respect that you deserve when you take the initiative to have these tough conversations. The good news is that my clients who move into leadership roles do what they can NOT to behave like their poor bosses.  They learned what not to do with their team! 🙂  

I want to hear from you!
CLICK HERE to send me your questions about your experience with bad bosses. Do you have any tips on how to initiate a conversation with a poor boss?

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations with leaders, bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS CLICK HERE to learn a powerful tool to plan your next tough conversation.    

CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

 

 

 

Filed Under: Career Development, Increase Respect in the Workplace, working with a bad boss
Tagged With: career development, improving communication skills

December 13, 2015 By Joyce Weiss Leave a Comment

More Coping Skills When Dealing with a Narcissist

We are going to continue the conversation about narcissists because many of you have sent me private emails encouraging me to do so.  The next few posts will even go deeper on this frustrating personality disorder.

Enjoy this short video on how to deal with Narcissists

Coping Guidelines

  • Recognize when you are with someone who repeatedly evokes shame, anger and idealizes others
  • Plan ahead how to set boundaries since they excel at the control game
  • Find others who can support you
  • Try not to personalize since they do this to others
  • Think of Narcissists as a 2 year old on the inside
  • Document abuses and excuses for your own record to protect yourself

 I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Click Here to See A Video on Do You Live with a Narcissist?

Do You Want to Share This Post in Your Newsletter or Blog?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Filed Under: Conflict in the Workplace, Increase Respect in the Workplace, Narcissists at work and home
Tagged With: conflict in the workplace, narcissist at home and work, Respect in the Workplace

September 20, 2015 By Joyce Weiss Leave a Comment

“Got” Personality Issues at Work?

conflict 2 men staringYou Really Like Going to Work…Except For: 

  • The colleague who drives you crazy
  • Your team who is having it’s own drama
  • Cliques of like-minded people who are very different than you

If you can relate to these issues, believe me, you are NOT alone!

So, Joyce, What Can I Do When Colleagues Drive ME Crazy Because They Are Not Like Me?

It’s not an easy answer BUT we can resolve this issue. Remind yourself that we can’t put our head on the shoulders of anybody else. Realize that some people are methodical while others like spontaneity. Neither one is better than the other. They are just different behavioral styles. Talk to your team member and spin your discussion positively. Use your humor about your differences that agreeing to disagree is a great first step.  Check out past posts on Different Equals Different…Different Does Not Equal Wrong. 
The strategy below will backfire if your team lacks trust with each other.  Send me a private email before you attempt to have this conversation at Joyce@JoyceWeiss.com

Joyce, Give Me a Strategy to Use…PLEASE!

Glad that you asked. This is an exercise that I use during my Communicate with Impact Training.
Ask the person (Let’s call him Brad) if he is willing to have a productive and honest conversation to improve communication. If Brad agrees,  start asking him what you do that he appreciates. Let Brad know that you appreciate hearing his statement. It’s now your turn to do the same with Brad.

Now comes the tricky part of the strategy. Ask Brad to tell you what you do that drives him crazy. Set a ground rule that this is supposed to be a positive experience…not a boxing match! It’s important for you to either ask Brad for more clarification or thank him for his openness. Now it’s your turn to do the same. Becoming defensive is not a good thing, so make sure and stop yourself from making excuses.

Check out my article on Creating a Culture of Excellence to learn more on how to have this important conversation.

What About You?  It’s Your Turn!  I Want To Hear From You

What successful strategy have you used to clear the air with someone at work?
 CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered.

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to get control back in your life. Sound good?

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist

I teach clients to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 

 

Filed Under: Collaboration Strategies, Communication, Communication Skills, Conflict in the Workplace, Continuous Improvement, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Trust and transparency
Tagged With: Communication, constructive feedback, effective communication, how to improve communication skills

June 14, 2015 By Joyce Weiss Leave a Comment

Can We Really Have Tough Conversations With Our BOSS?

cartoon criticize you in publicGlad that you decided to find out the answer which is…It Depends!  Some bosses are open and welcome constructive feedback while others are so full of ego and don’t encourage an open dialogue.  I just returned from presenting several workshops at the US Chamber Institute in Madison WI.  It was a real privilege speaking with men and women who work in chambers or associations throughout the USA.  

One of the sessions I conducted was “Managing Upward.”  I posed the following question to them…”What are some or your challenges with your boss or upper management?” 

Here are some of their responses:

  • The boss not being available
  • There is no follow up on issues that require swift action
  • Not dealing with conflict and letting things slide
  • Meetings which waste our time
  • No accountability with the team
  • Not setting expectations and no one knows what they need to be doing
  • Not having trust with my boss

Ouch!  Is that enough?  The list was a lot longer and you will find more scenarios in future posts.

What would you do if your boss gave you negative feedback in front of your team?

Would you…

  • Stay silent?
  • Say something that you wished you didn’t say?
  • Get the respect that you deserved by being direct with respect?

This is always a tough situation because it depends on so many variables when communicating to upward management.  Here is one option that we practiced in the session.

I don’t want to be disrespectful.
I do want to clear the air.
“I was caught off guard yesterday when I received negative comments in front of my colleagues because I would have appreciated the important feedback in a one to one meeting.”

Let’s dissect this formula.  I don’t want…I do want will make most communication safe.  The group came up with some realistic answers for their own situations using this one strategy. 
I am…when…because is the power talk formula that I have mentioned MANY times in my posts.  This works like a charm.  I was caught off guard is a statement that has NO judgment.  It is how you feel.  Try using this and let me know what results you receive. 

What will you say to your boss if he or she gives you negative feedback in front of others?

Discover how your communications skills impact your success at work.
Click HERE to take the quiz.

I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 PS Discover how your communication skills impact your success at work.
CLICK HERE to take the quiz.

Filed Under: Communication Skills, Conflict and Resolution Specialist, Conflict in the Workplace, Great Leaders, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace
Tagged With: conflict in the workplace, constructive feedback, improving communication skills

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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