Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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My Blueprint for Conflict: The Power of “What Don’t I Know?”

  • Are you ready to discover my blueprint for conflict?
  • Did you ever ask yourself: “Why didn’t I think of this? – after a stressful situation?
  • If so, you are in the right place.

Hi. I’m Joyce Weiss, Queen of Conflict Resolution & Communication Coach. I work with Department Managers, growth-minded individuals, and small groups tired of feeling invisible and ignored. And are ready to confidently use their voice without losing their cool. The result is their input is respected and recognized. 

This post has a short video describing a turning point in my career – and created a blueprint for conflict.

The video below is a signature story of how I learned a valuable lesson during a challenging facilitation. Hopefully, you’ll see the value of using curiosity questions after you hear my story. 🙂

You’ll find details on how you can reduce your conflict using this powerful question in the content below. Enjoy, and please share your “aha moment” after watching the video and reading this post. 

Conflicts, whether personal or professional, are an inevitable part of our lives. They arise from differences in perspectives, goals, and values or simply from miscommunication. But the real challenge isn’t the conflict itself but how we respond to it. Over the years, I’ve developed a blueprint for conflict that has revolutionized my approach to disagreements: the power of asking, “What don’t I know?”

1. Embracing Humility

The question “What don’t I know?” is rooted in humility. It acknowledges that our understanding is limited and that there’s always something more to learn. Before rushing to judgments or drawing conclusions, we must step back and realize that we might not have the full picture, just like I had to do during the frustrating facilitation that you saw in the video above.

2. Encouraging Curiosity

This question prompts us to become more curious. Instead of getting defensive, it encourages us to ask open-ended questions and actively listen to the other person’s perspective. How much conflict can be diffused when both parties feel heard and understood is amazing. “What don’t I know? – Makes the conversation 
safer and less judgmental.

3. Building Bridges, Not Walls as your Blueprint for Conflict

The moment we admit our lack of knowledge, we become more approachable. This vulnerability can build bridges of understanding, fostering stronger, more resilient relationships. When both parties in a disagreement are willing to ask this question, it shifts the dynamic from adversarial to collaborative.

Parting Words from Joyce

Conflicts are unavoidable. But by integrating the question “What don’t I know?” into our approach, we can transform these moments of friction into opportunities for understanding, growth, and deeper connections. Next time you find yourself in a disagreement, pause and ask yourself this powerful question. The answers may surprise you, and the resolution will be more fruitful than imagined.

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or send me an email HERE

Who is Joyce Weiss?

Joyce is the Queen of Conflict Resolution and works with Department Managers, Growth-Minded Individuals, and small groups tired of feeling invisible or overlooked and ready to confidently use their voice – without losing their cool. The result is their input and contribution are recognized and respected. And their expertise is in constant demand. 

Are you ready for the next level of support?

Email me at Joyce@JoyceWeiss.com.
I will send you my online calendar to schedule a “Jam with Joyce” complimentary discovery session.

What will you get from the 30-minute call?

  • Get extreme clarity on one of your current challenges
  • Understand what is necessary to get you from where you are to where you want to be
  • Create an action plan

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

Thanks for reading, and remember – You Get What You Tolerate!

P.P.S. If you want more ideas on the importance of humility as a leader, check out the article below.

Humility: Some Leaders Have It and Other’s Don’t – Video

 

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5 Quick Tips to Confidently Speak UP in Conflict

What do the words “Confidently Speak Up” mean to you?

Are you thinking of a bully or other difficult people at work or home?

You’ll find out what these three words mean to me after you watch the video below.

Audacious Confidence™ Growth Expert, Alicia Couri, host of her TV show, Unleash your Audacious Confidence invited me to be a guest on her show. The topic was Confidence in Conflict.

You’ll find the episode when you see Confidence in Conflict on July 25, 2022.

https://winwinwomen.tv/show/unleash-your-audacious-confidence

What Happens When We Don’t Confidently Speak Up?

  • It affects us mentally, physically, and emotionally
  • We stay up at night and can’t stop thinking about what we need to say
  • Doctors warn us that stress is getting us sick

We Need to Make a Change When We Notice the Signs

Our negative mindset keeps us stuck.

We allow others to control us, especially if the bully is our boss, a relative, or a friend. 

The signs can be any of the following:

  • Ruminating messages that go on and on
  • Being uncomfortable around that person
  • Feeling depressed
  • Avoiding conflict is not confident behavior

How to Make Conversations Safe to Confidently Speak Up

Nancy, a coaching client, had a bully as a friend. Nancy came to me because she was sick and tired of his constant judgment. 

She used the following strategy from the Weiss Communication Success Plan:

I don’t want to create stress between us. I do want to stop our constant disagreement and move forward.

The bully stopped his negative behavior and judgment. He started to respect Nancy because she stood up for herself.

Body Language Needs to Be Strong When We Confidently Speak Up

  • Stand up straight
  • Use a strong voice
  • Look into the bully’s eyes
  • Keep your hands open, which shows you are embracing the relationship
  • Be calm

All of these body language skills show that you mean it! This may disarm the bully from attacking you in the future. 

Thanks to Truth and Deception Detection  Expert Janette Ghedotte for sharing her Accurate Body Language Strategies with me during her boot camps.

Don’t Use These Tips When The Bully is a HOT HEAD

Especially when they are extremely angry. And if their nostrils are open and close like a bull.

This is not the time to have a conversation. You can say, “Let’s table the discussion for tomorrow.”

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or send me a private email HERE.

You are my loyal readers and are always welcome to contact me for a 20-minute exploratory session on any frustration or conflict you want to resolve. Let’s start a great
discussion to discover how you can stop feeling stuck anywhere in your life.

Are you ready to discover how you react before, during, and after conflict?
Do you want to reduce your inner stress by discovering blind spots and what triggers set you off? 

Send me an email, and let’s discuss how the Conflict Dynamic Profile can help you resolve your conflict and improve relationships.

I’m always looking for engaging guests on my newly launched LIVE BROADCAST: Kick Conflict to the Curb. Let me know if you want to discuss the possibility of being a guest. I’ll showcase your skills and expertise. The theme is resolving conflict – what a shock, right? 🙂

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are below.

P.P.S. Subscribe to my YouTube channel for more tips and strategies for you or your direct reports to reduce stress and conflict.
You’ll find playlists on dealing with bullies, tough conversations, and interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for reading, and remember: You get what YOU tolerate!

 

 

 

 

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One of my Favorite Inspirational Quotes to Deal with Stress

I use many of Martin Luther King Jr’s inspirational quotes in my social networking. This inspirational quote is very important to me.

There are days that we feel we can fly. Of course, on other days, crawling seems to be our only option.

Moving forward is a coaching strategy that I use with clients so that they stop being so hard on themselves. Especially when things don’t go as planned.

We need to give ourselves a break at times and realize that we are human. It’s tough to do for the high achievers! 

That’s why it’s important to have those coaches in our life (either our friends or professional coaches) to remind us that we have 2 options:

  1.  Holding on to our stress
  2. Moving forward with a plan to let stress go

Believe me when I say that I have to do this periodically. Especially when the technology is challenging during one of my course launches or on a zoom call when the connections are challenging. Moving forward with a second right answer sure helps.

How do these words speak to you?
What do you tell yourself on those tough days, so you don’t beat yourself up?inspirational quotes

Let’s Stay Connected

Please comment about this week’s post.  How does one of my favorite inspirational quotes resonate with you?

You can share in the comment section or send me a private email HERE.

Let’s resolve any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.  

Here’s my calendar. 

Let’s reduce your inner stress!

Are you {or your direct reports} ready to explore working with me as your private coach?

Call me at 248.681.5831 or send an email to discover how easy this process is.

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

Subscribe to my youtube channel for more tips and strategies for you or your direct reports to reduce stress and conflict

You’ll find playlists on dealing with bullies, tough conversations, and interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for reading. And remember: You get what YOU tolerate!

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Successfully Dealing with Passive-Aggressive Behavior | Video 3

Do you want more ideas on how to deal with passive-aggressive behavior in your life?

This is the 3rd in the series: “Effectively Dealing with Passive-Aggressive Behavior.”

Let’s get real: This conversation won’t be easy. I suggest that you start out easy. This may be a good time for you to bring up coaching to this person If the communication backfires.

Today’s video is about easy action steps that you can take with these difficult people.

 

The videos below are #1 and #2 in the series.

Here are a few action steps to express your concerns about passive-aggressive behavior

  • Express your thoughts and concerns
  • Think clearly before you act
  • Seek clarification: I’m not sure what you mean by that, or I think I missed something here.

Please share how this series helped you cope better.

I’m here if you want a private coaching session. We can create a successful plan and practice the skills you learned in this video.
The bottom line is that you will Stomp Out Your Stress.
Call me at 248.681.5831 or send me an email, and we can set up a couple of sessions that will quickly reduce your inner stress.

Let’s Stay Connected

Please comment about this week’s post.  How does it resonate with you?

You can share in the comment section or send me a private email HERE.

Let’s resolve any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.  

Let’s reduce your inner stress!

I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – to feel heard and respected.

Are you {or your direct reports} ready to explore working with me as your private coach?
Call me at 248.681.5831 or send an email to discover how easy this process is.

Here’s the link that describes packages that fit anyone’s budget and schedule.

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

Subscribe to my youtube channel for more tips and strategies for you or your direct reports to get great results.

You’ll find playlists on dealing with bullies, tough conversations, and interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for watching, and remember: You get what YOU tolerate!

 

 

 

 

 

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Stay Cool During Difficult Conversations | Video

  • Do you get frustrated when difficult conversations go sour?
  • Are you tired of not resolving conflict with the same person?
  • And, the constant fighting and sarcasm go on and on?

If so, please stay right here.
Discover 2 important coaching and communication strategies that my clients successfully use.

The 2-minute video below gives you 2 EASY Tips to get you started.

YouTube player

Difficult Conversations Tip #1

Diffuse conflicts by responding consciously rather than automatically.

This tip works because you are in control of how you want to react.
You consciously think about this versus automatically opening your mouth without giving any thought.
Aren’t you glad you’re reading this post? 🙂

Difficult Conversations Tip # 2

Get into THE GAP by taking a breath or brief silence on how you want to express yourself.
Especially when you are off-center with another person.

Additionally, think if this is the best time to say something or cool off and respond later.

Many times we forget that we have control over these tough conversations.

There are many choices. The challenge is that we automatically respond without thinking.
This is what gets us into trouble.

Let’s Stay Connected

Please comment about this week’s post.  How does it resonate with you?

You can share in the comment section or send me a private email HERE.

Let’s resolve any conflict you are experiencing during a complimentary 20-minute laser-focused coaching call.  

Here’s my calendar.  Let’s reduce your inner stress!

I’m the Human Resource Professional’s Partner. And coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

Are you {or your direct reports} ready to explore working with me as your private coach?
Call me at 248.681.5831 or send an email to discover how easy this process is.

Here’s the link that describes packages that fit with anyone’s budget and schedule.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress. We made it easy for you. The shareable social media links are below. 

Subscribe to my youtube channel  for more tips and strategies for you or your direct reports to get great results

You’ll find playlists on dealing with bullies, tough conversations, interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for watching and remember: You get what YOU tolerate!

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831