Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Are You The Family’s Truth Teller?

cartoon women boxing in long dressesClients and friends ask me how I can be as bold as I am with some of the examples that I share with them.  I realized years ago that most people don’t know how to resolve conflict in the workplace or home.  I see people letting things fester because they don’t have the skills or fear what will happen if they open up their mouth!  It has taken me YEARS of practice, making mistakes, making more mistakes, taking classes, reading, and gaining the respect by others and mainly for myself.

At times my family asks me why I need to be the family’s truth teller.  I tell them what Forrest Gump said when someone asked him what he was going to be, “Aren’t I going to be me?”  Believe me when I tell you that I’m not ALWAYS the bold one.  There are times when I actually hold back because the timing is not the best, or I may be tired and not full of my creative juices for that moment.  BUT, when I see things that need to be said, in a positive way, you better believe that I point these things out to clients, friends and family.  It is not always easy but I get a great night’s sleep because I don’t constantly think about unresolved issues.

This post contains quotes from people who you will recognize about this very topic.  I do hope that they will give your the courage to either speak up or hold back if you are one of the aggressive communicators. 🙂 … [Continue reading]

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Is Change Good or Bad? It’s Your Choice!

  • Do you want to thrive during all the changes at work?  cartoons change ignor it 023
  • Have you ever wanted to feel more empowered?
  • Do you wish you could put yourself in the driver’s seat?

If you answered yes to any of these questions you’ll be glad that you’re reading this post.
If not, read it anyway because I will give you ideas that you can share with your team if they are under stress about changes at work. This post will help reduce your stress and conflict in the workplace and give you some strategies on how you can look for opportunities in change.… [Continue reading]

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Coaching Others to Take Ownership

Is trust and accountability part of the culture of your team?  If not you may find some ideas on how to make some positive changesask your team what opp accountable 9 in this article to reduce conflict in the workplace.  If trust and accountability already exist on your team, I hope that you will send me your best practices.  

The following are 2 of the most common “issues” that I hear from my clients:  How to coach others to…

  • Take Ownership or
  • Accept Responsibility

Good coaching and leadership help employees understand these 2 important concepts.  Ownership means “state of fact of being an owner.” Responsibility means “the fact of being answerable or accountable for something within one’s power, control, or management.” 
Combine the two together and we will have a strong individual who acknowledges mistakes and doesn’t blame others.  What a concept! 🙂

Click here to find out how I can be your personal coach for 2 months.  The Top Level Leadership Tune UP Master E-Course is perfect for employees who want to sharpen or learn  leadership skills in the area of resolving conflict and getting great results.

Below is a resource that I share with my clients in our Coaching Programs.  It includes easy ways to set expectations and discuss responsibility. 

Promote self-awareness
Ask for a self-assessment.

  • How do you think you are doing?

… [Continue reading]

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Powerful Secrets to Liberate Your Team

get new employees In the last blog post you read how Daniel Pink (author of Drive: The Surprising Truth About What Motivates Us) describes motivation 1 and 2. This blog post will cover how to reduce conflict in the workplace and liberate your team.

Motivation 3 is about 3 of my favorite words…quality and continual improvement. Daniel Pink tells us that “Human beings have an innate inner drive to be autonomous, self determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives. People are devoted to becoming better and better at something that matters. It connects that quest for excellence to a larger purpose.”

ROWE: Results Only Work Environment

The ROWE environment is one where people can get the work done how they want and wherever they want as long as they get it done. It’s all about creating conditions for people to do their best work.

  • Meddius a software company promotes an environment where people focus on doing the work and not on being judged for wanting to go to their daughter’s soccer game. It’s not about the money…it’s about the feeling of freedom and autonomy.
  • Atlassian an Australian software company encourages employees to spend a day working on a problem they want to solve, even if it isn’t part of their regular job. They work 24 hours on solving a problem and share their discoveries the next day with their team. Many great ideas come out of this problem solving day. The management serves chocolate cake and beer during the 24 hours.
  • Netflix the company that offers us movies or TV series allows employees to take as much time off as long as they get their work done or covered. They focus on what people get done and not how many hours or days they worked.

Features of Autonomy

  • What people do
  • When they do it
  • How they do it
  • Whom they do it with

Liberated Behavior Emerges When People Have Autonomy Over the 4 T’s

  • Their task
  • Their time
  • Their Technique
  • Their Team

Thoughts from Joyce

You may be thinking something like…”Joyce, this sounds really interesting BUT this will not work in my company or with my team. I realize that your corporate structure may not “allow” this kind of liberation. I do encourage you to be open and to see how you can make some realistic changes to start liberating your people.

The most important ingredient in this entire blog is to make sure you have people working at your company who want to be autonomous. They must have a growing mindset. You need to trust them. They need to do quality work. Another words…Do you have a team who can be liberated on their own watch? Can they be autonomous? If not, none of these ideas will work. The next blog post will give more strategies on how to liberate your team.

I have just created a new program called Keys to Employee Engagement: Love What You Do! Please call me at 800.713.1926 for details on how we can start making powerful changes in your work environment.

Click here to watch my short video on the
Importance of Constant Improvement

Was This Helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC, www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is experiencing some stress…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

Click here to watch my short video on the
Importance of Constant Improvement

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You Have to Read This Book on New Ideas to Motivate Others

cartoon oops fb out of timeIf you want to reduce conflict in the workplace and fully engage yourself or your team then read on! Daniel Pink is the author of DRIVE: The Surprising Truth About What Motivates Us.

The next few blog posts will describe important aspects of autonomy that you can adapt for yourself or your team. Some of the information is not new YET Daniel Pink shares interesting strategies to explore what motivates you and others.

Autonomy is always an issue that my clients want me to cover in their training. They always ask me, how can I motivate my team or fire up the troops? 

 This post and the ones that follow will help start your own journey on this topic.

Click here for my short video on The Importance of Being Accountable.

 Daniel Pink tells us that Motivation 1 is about survival only.

Motivation 2 is about a drive to seek reward and avoid punishment such as bonuses or incentive plans.

I will describe Daniel Pink’s ideas about Motivation 3 in the next blog post.  I will give you a hint…it is all about autonomy.

 Motivation 2 sounds like…”If you do this…you will get this.” For example, “If you improve productivity we will give you a bonus.”  People expect these kinds of rewards all the time and it  takes away their autonomy.  People don’t have control of their lives with this kind of motivation.  They eventually do the task for the reward.

The carrots and sticks approach creates the following behavior:

  • Diminishes performance
  • Crushes creativity
  • Fosters short term thinking

At times the carrots and sticks approach will work.  For example, promise an office party if the team does some mundane task on a weekend. “If you come to the office on the weekend to stuff envelopes, we will have a gourmet dinner delivered to our office this week.”  There is no hidden agenda in this statement.  The team knows that for this one mundane project, they will get rewarded.

Carrots and Sticks (Motivation 2) works when:

  • You offer a rational for why the task is necessary
  • Acknowledge that the task is boring
  • Allow people to complete the task their own way

Please share the good or bad news on how you use this kind of approach.
What has worked and what has back fired when you use the “if you do this…you will get this” approach?

Look for strategies on the new way of motivating others in the next few blogs. I will share case scenarios that I have seen with my own clients on how they have turned non engaged teams into self motivated employees.

Was this helpful?

Please send me any comments that you may have for this blog post.
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.

There may be someone in your life who is experiencing some stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 

PS Click here to check out my short video on the importance of autonomy

 

 

 

 

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831