Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Secrets From a Career Coach to Gain More Control at Work and Home

As a Career Coach, several of my clients wanted me to help them identify how they can do more with less in a new way…to change their status quo. They described how they felt like gerbils constantly running on a wheel…going no where! After doing a couple of pilot programs, we discovered key questions that people enjoyed answering on how to change their routine.

This article is a description of one of my programs – The New Normal: Doing More with Less. I hope that the information will help you solve some of your own issues at work. Leaders and their employees are maxed out with new demands on resources. I challenge you to think about important changes so you can gain control of your hectic life! Creative thinking is a necessity to keep up with constant change and expectations. We all have the same 24 hours in our day. We need to figure out how to work as productively as possible and change the way we have done things in the past. You will learn strategies to keep up with the workload without burning out. I look hearing your comments and questions! 🙂

Career Coach Secret # 1: Balance – I’m stuck in high gear

  1. What boundaries do you set for yourself at work to achieve balance in your personal life?
  2. What boundaries do you need to set for yourself at work?
  3. What systems do you use to identify what is important to whom and when?
  4. How do you weed out or stop things that aren’t working and recharge with a new program alignment?

Career Coach Secret #2: Fun -“Look, Ma – no hands!” Give yourself permission to have fun

  1. What issues/barriers are hindering you from creating a positive work environment?
  2. How do you keep your staff, team, and YOU from burning out?
  3. What does your organization do to encourage life prioritization?

Career Coach Secret # 3: Strategies from Joyce Weiss

  1. Which questions above speak to your specific needs?
  2. Select only 2-3 questions and decide what action steps you need to take to gain more control in your life.
  3. Discuss your new ideas with someone who you trust and set mutual goals and times to reconnect.
  4. Feel free to send your ideas to me at Joyce@JoyceWeiss.com and I will send you a response.
  5. What strategies do you use to gain control balancing your personal life?

I want to hear from you.
What action steps will you take as a result of reading this article?
CLICK HERE to send me your questions about your own work life balance.

Interested in More Resources to Watch Your Career Grow?

Check out my new Communicate with Impact Self-Study Program Workbook. This workbook is a compilation of 30 years of experience as a Career Coach and Communication Strategist.
I created this powerful step-by-step self-guided workbook to specifically help the hundreds of business people like you, who continually contact me for expert communication advice on:

  • Improving personal work relationships
  • Management’s interaction with workflows
  • Leadership’s ability to be clear and transparent abut their goals
  • Replacing stress points they face every day with positive outcomes.
    Career Coaching the Communicate with Impact Self-Study Program WorkbookWe just launched this powerful workbook and you will be among the first to review the content and possibly order it. CLICK HERE to learn how you can take a huge leap this year in your career. It’s a great way to learn the newest strategies very fast without having to go anywhere. You can learn at your own pace from anywhere.

Until next time,

This is Joyce Weiss, Communication Strategist and Career Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line career and life coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

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How to Deal with Mediocrity at Work

Mediocrity at work is a topic that many of my clients want me to cover during their training sessions.  Are you a President or Leader of your company who wants to eradicate mediocrity at work?  Great!  This article and video will provide a simple exercise that you can share with your team.  

 A new work reality is that companies reward employees for their value and not just for the amount of time that they are at the company.  This was normal years ago.  Your organization may still reward mediocre employees.  

The video below may help you discover how to eradicate this kind of behavior so that you can reward the stars and high productive employees.

The best and brightest places to work know that adding value is more important then just putting in the time.  I get into heated discussions about this topic from those who don’t agree with this New Work Reality.

An exercise for Leaders to Use to deal with mediocrity at work

I use this activity during my Shift Happens:  Thriving in Change Programs.  I ask the audience to select a partner and share why the company should keep them.  Both partners respond by answering the question.  

What happens after this exercise?

The answers always amaze me because there are still people who think that they deserve a raise just because they have been a loyal employee.  Adding value to the company counts…not longevity!  This exercise gives leaders an opportunity to address mediocrity at work.

What Leaders can do to reduce mediocrity at work

  • Be very clear about expectations concerning productivity.
  • When employees slack off, let them know the consequences.
  • Reward the high producing individuals to keep them motivated.
  • Use the above exercise to start this important dialog.

I want to hear from you!
CLICK HERE to send me your questions or concerns. How would you answer the question:  Why should the company keep you?  How do you deal with mediocrity at work?

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Click Here to share my video with your team on Adding Value

Want to share or use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on building leadership and communication skills that make her clients top performers in their industry. Joyce is an Author, Communication Strategist, Coach and a Certified Speaking Professional. To book Joyce to work with your team or members Call 800.713.1926 or email: Joyce@JoyceWeiss.com 

CLICK HERE to learn more how Joyce can help you take your company and your career to the next level with her comprehensive coaching system.

Read more articles and listen to podcasts at our Executive Coaching Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/executive-coaching-strategies/

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New Ways to Cope with a Difficult Person

Are you a manager or director who wants to help your direct reports handle their own conflict in the workplace?

Do you work with a colleague who is selfish and doesn’t help your team?

If so, don’t go anywhere!  This post and video will help you understand how you or others react to these difficult people…especially the narcissist. 

The video below is about New Ways to Cope with a Difficult Person.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

 Different Ways That We Cope With Difficult People

  • Fighting or countering the attack
  • Fleeing or avoiding the situation
  • Giving in or surrendering to the threat

Why is it so Hard to Deal with a Narcissist?

  • What’s with me?
  • Am I simply a masochist?
  • How can I allow myself to be so fooled?
  • Why can’t I speak up and tell him/her to…?

The Danger of the Narcissist’s Charm

  • Their wit can be hypnotizing
  • They’re very clever and encourage you to be forgiving when he or she is out of line

If a narcissist is in your personal life, you may be attracted because of this characteristic.

 Thoughts From Joyce

  • Remember that we need to protect ourselves from the narcissist’s charm in order to get out of their dangerous web. 
  • Once we realize what is happening we can set boundaries and decide what we need to do.

 I want to hear from you!

CLICK HERE to send me your questions or concerns. What is your experience with difficult people who are on your team?  I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them succeed in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

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Latest Frustrations For Top Level Leaders

The best way to find out if you can trust somebody is to trust them – Ernest Hemingway

Do you feel that your team is disengaged and employees are pushing back?

This post is all about the stress and frustrations that my clients feel at work. I interview them before each program and specific trends are appearing.

What are the frustrations?

Top level leaders are exhausted because they are taking over the responsibility from their directors or managers who are not having tough conversations with their team.

Why does this happen?

As you know many managers/directors are not trained sufficiently on how to deal with tough conversations. They have their job responsibilities and share their frustrations with their boss and the boss takes over!

Click HERE to read my article on How Effective Are You at Setting Boundaries at Work?

What can top leaders do to change this?

Top level leaders must have that tough conversation even if their senior staff pushes back and says, “I am too  too busy to have productive conversations with employees.” Everyone is busy. It is up to upper management to empower the entire team to feel safe and deal with bullies, narcissists, or low productive employees.

Specifically What Can I DO?

Stop rescuing your team by taking over their job responsibilities especially if your communication skills are excellent. This is your time to train managers and directors to do this on their own. You may think that I’m sounding like MRS. Tough Gal. I’m not. I hear complaints daily about employee morale and some leaders are in a rut and continue this same pattern.

Whose Responsibility is it anyway?

Everyone’s! Not just top leaders…the entire team. It will take you longer to resolve this conflict in the workplace especially if there is no trust or lack of training programs. But it is solvable. Recognize that there is a conflict with communication in your organization and do something immediately.

What Resources do you have for us?

So…What about you? I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered.

Please CLICK HERE to Leave a Comment or Question

What frustrations and stress do you experience at work with colleagues or leaders?  Send me any comments that you have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home.

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist,  and a Certified Speaking Professional. To book Joyce to speak at your event or create long lasting positive change call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Stay tuned for our new blog template that will be easier to read.  Don’t worry, the content will still contain strategies on how to build employee engagement, accountability and your quality of life!

PPS  Click HERE to read my article on How to Set Boundaries at Work

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This is How I Turned Around Stress at Work

conflict black board conflict solutionsHave you agreed to do something that was not in your comfort zone and the project just didn’t turn out as well as you hoped?  This post is about a workshop that I was asked to do for one of my loyal clients.  The meeting planner, Julie, was in a bind because a trainer who she used for a “Hiring and Firing” class was not available.  She asked me if I was willing to do research and teach the class for a couple of her conferences.  I told her that I was NOT a lawyer or human resource specialist.  She realized this yet knew that my expertise was in conflict and conflict.  I agreed to do this because of the confidence from my client.

I interviewed several lawyers and human resource specialists and created a 20 page booklet.  I was very interested in the topic and was impressed with how corporate America deals with this important yet difficult subject.  I was ready to teach the course.  The first conference went better than I thought.  Yet the feedback was 75% positive and 25% negative.  Participants wished Julie brought in a lawyer or human resource director.  They were right.  I did not like the fact that I could not answer all the questions during the class.

What to do? What Changes did I Make?

Conference #2 was coming up.  After a LONG self evaluation, I discovered how I could turn around this stressful situation and hopefully make this training better.  I immediately introduced myself as a facilitator.  I told them that I would help facilitate their tough conversations when we discussed the legal ramifications of terminating employees.  I also stated that there were several people in the training who already hired and fired employees and I asked them to be the real experts at times.  They agreed to do this.  I also empowered the participants who never hired or fired others to ask questions.  This was also a new topic for many of their colleagues.  I created many participatory exercises.  Small groups wrote job descriptions or decided which interview questions were their favorite ones.  We read some of the handouts verbatim on firing and discrimination because of the seriousness of the topic.  

Was the second training better?

Yes it was!  Participants appreciated my transparency when I concentrated on what I could do and my own skill set.  The difference was that in the first conference I kept on telling them that I was NOT a lawyer or human resource specialist.  Plus in the second conference I used the expertise of the people in the group which they all appreciated.

Joyce, what did your learn?

First of all I learned to trust myself when others see a positive quality that I may not see about myself.  I actually told Julie that I would like to be considered in the future to present “Hiring and Firing” to her members.  I was able to turn this stressful situation around by making minor changes.  Trust me when I say I will remember this story in the future.

So what about you?

Have you ever created a project that did not turn out as well as you wanted?  If so, how did you turn things around to make the project a success? 

I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831