Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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January 22, 2013 By Joyce Weiss Leave a Comment

Improve Your Meetings from Boring to Creative!

cartoon concensus  boring meeting

Does this cartoon look familiar?  If so, you are NOT alone!
If you want to reduce conflict in the workplace and improve morale please read this blog post. 🙂

Many of my clients tell me that their meetings are long and unproductive.  We conduct a Code of Honor to make rules to change meetings from boring to creative.  I will cover more details on The Code of Honor in a future blog.

Here are 3 Brainstorming Stages to Improve Team Creativity

What are productive steps for a useful brainstorming session?
How can you accomplish what you really want to get done?
Try the following steps:

1. Blue area = IDEAS

  • The sky’s the limit
  • Ideas fall out of the blue
  • Look at the possibilities
  • What’s good about it?
  • Challenge your assumptions

2. Red Area = SELECTION

  • Discuss hurdles
  • How can we make it better?
  • Go back to the blue area

3. Green Area = ACTION PLAN

  • Implement ideas
  • Who do we need to back us up?

    If you want more information and exercises on how to improve morale and improve your meetings, read this blog post:
    Reduce Conflict in the Workplace by Creating Strong Teams.

Was this helpful?
Let us hear your thoughts in the comment section below.
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For more information, articles and podcasts, visit Joyce’s Website

Until Next Time…This is Joyce Weiss
and Remember…YOU GET WHAT YOU TOLERATE!

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Team Synergy
Tagged With: Communication, conflict in the workplace, effective communication, employee morale

November 29, 2012 By Joyce Weiss 2 Comments

So, Do You Want to Retain Free Spirited Employees?

Are you frustrated that your younger employees are leaving?
This creates an enormous amount of stress and conflict in the workplace.
Your company spends time and money training and mentoring them.

You may feel lucky if your new hires stay employed for 2 years!

This is a new work reality.
The challenge is how to keep the younger and very gifted employees from jumping ship and engaged at work.

I just read a very interesting article on this subject from one of my favorite clients – Express Employment Professionals
from Grand Rapids, MI.  They gave me permission to share this article with my loyal readers.

For more workforce and workplace trends, please contact Express Employment Professionals, www.expresspros.com

Retaining the Free-Spirited Employee
By James C. Price • November 6th, 2012

Technology is making the world smaller. With the swipe of a finger, images and videos from all over the globe can appear on a smartphone in a matter of seconds. Satellite and internet radio have opened listeners to thoughts and ideas about anything and everything. Now more than ever, the free spirit’s adventurous nature is whetted with temptations and passions to discover these places for themselves. Younger generations are finding that work should revolve around their lives, shifting the mindset that has driven workplace thinking for decades. This, mixed with the itch to experience new and exciting things, has left employers with a retention problem. Generally, Generation Y workers leave at the two-year mark and Gen Xers move on after five years, compared to the Baby Boomer generation that averages seven years at each position. This descending trend, including younger people’s desire for adventure, has created a revolving door of sorts in which go-getting, creative individuals are hard to come by.

Why Adventure-Seeking Workers are Immensely Important

A great team is made up of a diverse group of people. Hard workers, go-getters, followers, leaders, free thinkers, and self-starters all create an atmosphere of symmetrical synergy. Though some employees may be extremely loyal, they may lack the creativity and spontaneity needed to stay relevant and innovative. Enter the dreamer. This person may be hard to cooperate with and find commonality in work ethic, but this is exactly the catalyst needed to spark passionate creativity in the workplace. Adventurous people are constantly searching for the next big thrill, wanting to experience life in new and exciting ways. This mentality can easily be harnessed as a strength, not a weakness, as employers understand the potential that sits below the surface.

How to Corral the Untamed World

Utilizing people’s personality and character traits as tools to carve out high productivity is one of the best things a leader can do to bring balance in the workplace. To begin, creativity needs to be the number one focus. Whatever it takes to keep this delicate entity alive and well is paramount in engaging the roaming employee. This is by far the main reason why companies hire these types of individuals. Thwarting this gift by being overly rigid is the quickest way for your top talent to walk out the door – or even worse, for them to continue coming into the office after they have checked-out mentally. If an employee has a case of restlessness, companies could offer to send them on trips to conferences or office visits in other parts of the country. And if there are several branches or franchises affiliated with a company, a manager could send the employee for a temporary transfer to one of the other offices. Though, more often than not, the easiest way to achieve employee engagement is by offering this type of worker the ability to work remotely.

Loyalty Begets Loyalty

One misconception about younger generations, especially Millennials, is that they aren’t loyal to any particular company and are eager to leave and move on to greener pastures should the opportunity arise. In truth, workers who are pegged with this mentality are actually a product of the times. They saw their parents and older siblings lose their jobs during the Great Recession, along with their pension plans, investments, and benefits. Younger workers have devalued work tenure and have become less loyal as large companies have become less loyal to them. Employers view Millennials and some Gen Xers in the wrong light. With a few changes, adventurous, creative workers can be retained and help bring companies into the future.

 The Journey is the Adventure

Adrenaline and travel junkies would be the first to say that how they get somewhere is just as important as where they are going. This is the most important thing to remember when wanting to retain and use creative, adventurous people. They want to know that it’s not just a means to an end, but that the means are as exciting as the goal itself. One can use these opportunities to make a shift in mindset. Though not everyone is going to be this type of person, everyone can learn from their spontaneous, fly-by-the-seat-of-their-pants approach. Who knows, it could be the beginning of innovation unforeseen by their leaders.

Check out my short video on “Communicating with Generation X and Y”

Was this helpful?
Let us hear your thoughts in the comments below.
Tell us how you retain your spirited employees.
Feel free to share these tips with your team – just be sure to give Joyce and Express Employment Professionals credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until Next Time,
This is Joyce Weiss
and Remember…”You Get What YOU Tolerate!”


 

Filed Under: Conflict in the Workplace, Generations in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Miscellaneous
Tagged With: Communication, effective communication, employee morale, Generations in the Workplace, how to improve communication skills, improving communication skills

July 25, 2012 By Joyce Weiss 2 Comments

Add 26 Days to Your Year: Reduce Conflict in the Workplace

“If only I had more hours in the day.” How many times have you uttered those words?
If you’re like most people, you either think it or say it daily.
The good news is that we all have more time accessible to us.
The bad news is that we often let others steal it from us.

Consider this: International Communications Research in New York surveyed over 1,000 people on how many minutes per day
they are interrupted with things that they don’t want to do.
Over 42 percent of those surveyed admit that they spend 100 minutes or more every day on interruptions.

This breaks down to the following:

100 minutes (1-2/3 hours) per day
11-2/3 hours per week
26 days per year
5 weeks of vacation

While you can’t make up for lost time, you can have more time to do what you want to do – starting today!
The secret is to use Be Direct with Respect® principles.

Here’s how.

  •  When someone asks, “Can I have five minutes of your time?” the natural response is to say,
    “Sure,” even though you really don’t have  five minutes…and you know those five minutes will grow into 15, 20, or even 30 minutes. A better response is, “Sure, I’d love to help you.   Let me call you when I’m done with this project and we can talk then.”
    Now you’re still engaging the person, but you’re doing it on your terms and your timeline, not theirs.
  •  When someone tries to start a friendly conversation with you or engage in small talk and you don’t have the time,
    the usual response is to stop what you’re doing and talk to the person. After all, you don’t want to be rude.
    A better response is, “I’d love to hear more about your grand kids (or your new project, the new clients, etc.),
    Right now I have a meeting (or a deadline to meet, a report to finish, a doctor’s appointment, etc.).
    So let’s talk about this later today when I’m available.”
    Again, it’s just a matter of redirecting the person to your timeline.
  •   When you have a planned one hour meeting with someone and the hour is almost up but the other person shows no intention of leaving or ending the conversation, most people would let the meeting run over, which then disrupts their entire day’s schedule.
    A better approach is, “Our time is just about up. Why don’t we use the remaining few minutes to decide when we’ll meet again to complete this discussion.”
    At that point the person may suddenly be able to sum up all the key points. And if additional time is needed, now you’re doing it according to your schedule.

Take Back Your Time

Being Direct with Respect® is a skill that enables you to stop interruptions at work and home in order to do the necessary tasks.
It is an art to tell others that you can’t take care of their needs without sounding like a selfish person.
When you’re direct with respect, you can do what you need and want to do and get the respect from others at the same time.

Check out our new Communicate with Impact: Be Direct with Respect ON DEMAND Course.

Click here to Discover how WE can work together to help YOU become a master communicator so that you can add 26 days to your year!

Was this helpful?
We want to hear from you!
Please send me your questions or comments in the comment box below… it’s all about connecting with my clients and loyal readers. 🙂
Feel free to share this article with others…just be sure to give credit to Joyce Weiss, Conflict Resolution Consultant (www.JoyceWeiss.com).

Until next time,
This is Joyce Weiss
and remember…YOU GET WHAT YOU TOLERATE!

 

 

 

Filed Under: Articles on Stress, Conflict and Resolution Specialist, Conflict in the Workplace, Facts about Stress, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Life Prioritization, Miscellaneous, Work Life Balance Articles
Tagged With: Communication, Conflict and Resolution Specialist, conflict in the workplace, doing more with less, effective communication, Facts about Stress, how to improve communication skills, improving communication skills, Life Prioritization, listening skills, personal accountability, resolve conflict and interpersonal issues, stress, work life balance, work stress

March 31, 2012 By Joyce Weiss 2 Comments

Do You Want to Hear a Podcast With Tips on How to Reduce Stress and Conflict in the Workplace?

My loyal readers have asked me to inform them when I’m interviewed on the radio especially on
the topic of reducing stress and conflict in the workplace.

I was honored to be a guest on the Catalyst Business Talk Radio Show.
I thank David Pace from  Business Speakers Bureau for the introduction.

Do you want to hear my latest podcast on how to Reduce Conflict in the Workplace?
If you answered, “yes”, you’re at the right place.

Check out the entertaining and informative interview that Catalyst Business Talk Radio Show Public Radio produced on
Secrets to Reduce Conflict in the Workplace.

      Click here for the podcast
Click Here  For more great business podcasts from Catalyst Business Talk Radio Show

Was this helpful?
Let us hear your thoughts after you listen to the interview.
Feel free to share this blog with others – just give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until next time,
This is Joyce Weiss
and Remember…You Get What You Tolerate!

PS If you haven’t signed up for the Free Video Series on “Reducing Conflict in the Workplace”… you can do this right now
Click here to register for the Free Video Series

 

Filed Under: Conflict and Resolution Specialist, Conflict in the Workplace, Facts about Stress, How to Improve Communication in the Workplace, Improving Communication
Tagged With: Communication, Conflict and Resolution Specialist, conflict in the workplace, effective communication, Facts about Stress, how to improve communication skills, improving communication skills, listening skills, personal accountability, personal development, relationships, resolve conflict and interpersonal issues, Respect in the Workplace

January 23, 2012 By Joyce Weiss Leave a Comment

Questions to Encourage Cooperation and Respect in the Workplace

Sometimes no matter how hard you try, you just can’t get along with a certain co-worker which creates a lot of conflict in the workplace. Maybe your personalities are just too different, or perhaps your work processes and preferences conflict. Despite this fact, you still have to work together – sometimes very closely – so you need to establish a relationship of cooperation and respect.
But cooperation and respect can be hard to maintain. The key is to get the other person to agree on this one working relationship goal, and then to work together (rather than singularly) to keep the cooperation and respect strong. Therefore, meet with the co-worker who is troubling you and together answer these seven questions. Only with this insight can you move forward toward productive results.

1.    What is our main challenge?
You need to pinpoint what specifically keeps you from having a working relationship based on cooperation and respect. Does it have to do with work styles, personalities, ethnicity/cultural differences, etc.? You need to know what you have to overcome before you can actually do it.

2.    How are we different?
Suppose that you figure out that your conflicting work styles cause the friction. The next step is to identify specifically how your work styles are different. For example, maybe you discover that while you prefer to have e-mail communications, your co-worker finds e-mail cold and impersonal and wants face-to-face meetings. At this point remember not to blame each other for the difference or defend yourself. You want to find how to capitalize on your differences.

3.    How are we the same?
Despite your differences, you likely have a few similarities. In fact, at one point in your history together, you probably did one thing – even one small project – together well. What worked then? The key is for you to build off your sameness to establish cooperation and respect.

4.    What opportunities are within our reach?
In other words, if we work together what can we accomplish together? This question gets you to think positively about the other person so you can have the motivation to work together in a way that fosters cooperation and respect.

5.    How can others in the department or company help us?
Remember that you’re not alone. Others in your department or company want you to develop mutual cooperation and respect. Identify who those people are and get their input.

6.    How can we communicate with each other better?
In order to work on your relationship, try spending some time together. This does not mean hanging out together on weekends. It simply means for you to go to lunch together once per week or agree to meet for 20 minutes every Monday to go over weekly goals. Do something to get the dialog started.

7.    How can we amaze ourselves?
Determine what would be an amazing experience for the two of you working together. Describe it in great detail. Use that vision to guide your future working efforts. Before you know it, you’ll have a solid base of cooperation and respect to build from.

Was this helpful?
Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – Just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until next time…Remember, You Get What You Tolerate!
Joyce Weiss, M.A., CSP
Conflict Resolution Consultant and Accountability Coach

P.S.  Sign up for your own FREE video series – “20 Tips to Reduce Conflict in the Workplace”  HERE

Filed Under: Collaboration Strategies, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Team Synergy
Tagged With: Communication, Conflict and Resolution Specialist, conflict in the workplace, effective communication, how to improve communication skills, improving communication skills, listening skills, personal accountability, personal development, resolve conflict and interpersonal issues, respect

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