Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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A Humorous yet Frustrating Conversation with Joyce and Jerry Weiss

Have you ever had a frustrating conversation with a family member because the other person didn’t understand what you were saying?

My husband, Jerry, and I had one of those moments while cooking a complicated dinner for our family. frustrating conversation

We misjudged how long it would take to prepare everything, and with just 30 minutes before they arrived, the kitchen turned into pure chaos. 

It felt like a scene straight out of The Bear—the stress was through the roof, there was way too much to do, andfrustrating conversation communication went out the window. 

But looking back, it was funny.

It also reminded me of Amelia Bedelia by Peggy Parish. 

Remember how Amelia’s boss told her to “draw the drapes,” and she drew a picture of them instead of opening them? 

Miscommunication can be like that—no one’s really to blame; it’s just a classic case of two people thinking differently.

At one point, I asked Jerry to shake the soup, and he took the pot off the stove and started shaking it! I had meant for him to shake the box of soup, not the whole pot. 

But instead of getting mad, we just started laughing. 

The tension melted away, and somehow, we pulled it together just as our family walked in. 

Dinner turned out amazing!

As a conflict resolution coach, I work with people to ensure they feel heard and understood. 

Miscommunication happens to everyone, and it’s not about assigning blame. 

Sometimes, you must step back, laugh at the situation, and figure it out together.

What’s a humorous miscommunication you’ve experienced, even though it probably didn’t seem funny then?

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If the subject in this week’s post interests you and you’d like to explore working with me as a conflict resolution coach or facilitator, please send me an email: Joyce@JoyceWeiss.com.

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Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution Coach and Facilitator
Queen of Conflict Resolution

Remember, “You Get What You Tolerate”
Will it be Chaos or Calm?

 

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It’s Time to STOP Dealing with a Bully

Do you want to stop dealing with a bully at home or work?
Are you ready to stop feeling like a target and start using your voice?

This post includes information on how to easily Kick Conflict to the Curb™

Stop Dealing with a Bully Tip 1:

Start observing your bully. Noice if he or she treats others as rudely as he or she does to you. This may help you realize that the behavior has nothing to do with you, and you can stop taking this personally. 

Stop Dealing with a Bully Tip 2:

Take some time to self-reflect on what you learn about yourself. Discover how to stop reacting to him or her and start caring for yourself. This is the time to shift your mind from “I’m weak around my bully” to “I am in control, and my bully is rude to others, not just me.” 

The Lean Solutions Podcast

I was honored to be a guest on The Lean Solutions Podcast with Hosts Patrick Adams and Shayne Daughenbaugh. We discussed how to Kick Conflict to the Curb™.

We had an engaging conversation on how leaders must ensure their teams feel heard and respected. You’ll hear about strategies such as staying calm, practicing active listening, and expressing yourself clearly to feel comfortable during uncomfortable communication. 

Watch the fast-paced episode, which covers the following topics:

  • How to save time
  • Healthy versus unhealthy conflict
  • Commanding control versus building trust
  • Dealing with a bully supervisor

You can find more information on empowering and equipping people for positive change and Lean Solutions at https://www.findleansolutions.com/

Click on the link below to watch the entire episode:

https://youtu.be/9jl64tADTwQ?si=dZ2l4Z9MClyz4Q6o

Let’s Stay Connected

Please comment about this week’s post.  How does it resonate with you?

You can share in the comment section or email me HERE.

You’re Invited to Schedule a Complimentary “Jam with Joyce” Coaching Session

Let’s resolve any conflict you are experiencing at work or home. So you can transform from feeling overlooked to confidently using your voice.  

Email me, and I will send you my calendar. 

I support Department Managers to inspire and educate their direct reports who are tired of feeling invisible or overlooked. And are ready to confidently use their voice – without losing their cool. The result is their input is respected and recognized and their expertise is taken seriously.

Growth-minded individuals are also welcome to “Jam with Joyce.”

Until Next Time,
Be Well and Happy!

You Get What You Tolerate. Will it be Chaos or Calm?

Joyce Weiss, M.A., CSP, CVP
Communication Coach and Facilitator

P.S. Please share this post on your social media. As a result, other growth-minded people can stop feeling overlooked and start feeling heard and respected. We made it easy for you. The shareable social media links are below. 

 

 

 

 

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Navigate Tricky Situations at Work with Confidence Video 1

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Are you Ready to Learn New Ways to Navigate Tricky Situations at Work?

Picture this: you’re about to leave the office, eagerly anticipating a personal commitment—perhaps childcare duties, supporting aging parents, or an eagerly awaited date night with your partner. Just as you’re getting ready to step out the door, you’re asked to stay late at work. We’ve all faced a dilemma at some point: handling such a situation without compromising your professionalism or personal responsibilities.

In this blog post, we’ll explore a powerful response strategy to gracefully manage these tricky work-life scenarios, a tactic frequently honed by coaching clients during group facilitation or one-on-one coaching sessions.

The Power Response: Confidently Navigate Tricky Situations at Work 

Imagine this scenario: you’re approached with a last-minute request to stay late, and your commitment looms large. Your response doesn’t need a convoluted explanation, a cascade of apologies, or a guilty plea. Instead, it can be as straightforward as this: “I made another commitment long before this meeting was scheduled. The first thing I’ll do tomorrow is to find out what was discussed, and I’ll take care of what needs to be done.”

This simple yet assertive response conveys your dedication to your professional responsibilities while honoring your pre-existing personal commitment. It’s a testament to your commitment to handling your part of the project promptly and effectively without compromising either side.

Joyce’s Final Thoughts on How to Navigate Tricky Situations at Work

In the intricate dance of balancing personal and professional commitments, it’s essential to have assertive responses at your disposal. By employing this straightforward strategy, you can navigate tricky workplace situations with confidence and poise. You don’t have to apologize excessively, make elaborate excuses, or carry the weight of guilt on your shoulders. Instead, you can stand your ground, maintain professionalism, and meet your personal commitments.

Stay Connected with Joyce

If you are grappling with similar workplace challenges or have questions about navigating tricky situations, please get in touch with me at Joyce@JoyceWeiss.com. Together, we’ll help you confidently “Kick Conflict to the Curb™” and strike that delicate work-life balance. We can set up a “Jam with Joyce” 20-minute session on Zoom. I enjoy having these meetings with growth-minded people who are constantly growing. 

Let me know what other Tricky Work situations you are dealing with so I can write a new post about it! This is a new series that I’m writing for my loyal readers. 🙂

Who is Joyce Weiss?

Joyce is the Queen of Conflict Resolution and works with Department Managers and their direct reports, Growth-Minded Individuals, and small groups tired of feeling invisible or overlooked and ready to confidently use their voice – without losing their cool. The result is their input and contribution are recognized and respected. And their expertise is in constant demand. 

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Communication Coach

And remember, You get what YOU tolerate!

P.S. If you want to discover two strategies to use during difficult conversations, click this link. There’s a video and content on how you can Kick Conflict to the Curb™!

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Two Little Known Tips to Reduce Conflict – Video

Are you ready to learn two little-known tips to reduce conflict during tough conversations?

I use the tips I share in the video in virtual group coaching sessions. Participants practice with each other in breakout rooms, which work like a charm.

Think about the tips to reduce conflict before you open your mouth

  • Make the person feel heard and understood
  • Speak their truth before you speak yours
  • Be curious and open

You will find two magical tips in the video that you can use during uncomfortable situations.

Here’s the first tip to reduce conflict

“What changes need to be made to make this work for you?”

This question can reduce tension because you ask for their opinion rather than sounding judgmental or giving your ideas first.

Watch the video for the next “magical question

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Let’s stay connected

Please share how you use tips to reduce conflict during challenging situations.

Plus, feel free to ask questions.
Let’s start a meaningful conversation. 

People want to feel heard. Once they feel safe, the conversation is a bit easier.

Are you ready to disrupt your status quo?

Discover what it costs you or your direct reports when conflict is not resolved.

  • Money?
  • Relationships?
  • Inner Peace?
  • Staying Stuck?

Call me at (248.681.5831)  to discuss how you or your direct reports can Kick Conflict to the Curb™ 

Read another article HERE about Quick Tips to Reduce Conflict Quickly. 

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.
We made it easy for you. The shareable social media links are by the side of the blog. 

P.P.S. Subscribe to my YouTube channel www.youtube.com/joyceweiss for more tips and strategies for you or your direct reports
to reduce stress and conflict.  You’ll find playlists on dealing with bullies, tough conversations, and interviews with thought-provoking Department Managers and Leaders and leaders.

Thanks for reading, and remember: You get what YOU tolerate!

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One Strong Tip for Leaders to Stop Bullying at Work

This one tip will help your leaders know how to stop bullying in their workplace. There are some leaders who don’t know where to start. They know that something needs to change, but how? 

This blog shows you how to start the process with a tested strategy. Many of my clients implemented the process with lots of success. As long as they took this seriously, and made immediate changes to stop bullying.

You will find the previous links to articles in this series on “How to Handle Bullies” towards the end of the article.

Create a Code of Conduct to Stop Bullying stop bullying

  • The code is created by employees and leadership
  • Using an unbiased facilitator to conduct these meetings ensures that everyone voices their opinions
  • Describe professional and unacceptable behavior
  • Conduct regular surveys and focus groups to measure progress
  • Follow-up, analyze, and respond to the data

Provide Training and Coaching for Leaders to Stop Bullying

  • Define a framework for addressing disruptive behavior
  • Provide communication coaching for leaders to address the bully’s disruptive behavior

Thoughts from Joyce

Many of my clients are leaders and human resource professionals who need support on how to stop bullying and negative behavior.

They transform from not knowing how to address this to feel confident using their voice. Additionally, they start training their employees on how to resolve their conversations with difficult relationships. 

This is the key. Training and coaching the entire company to stand up for themselves in a positive way. This is a win-win for everyone. Direct reports stop complaining to human resources or leaders. They use strategies learned during coaching sessions and put them to use immediately.

Discover How Easy it Is to Work with Me as Your Communication Coach

One of my passions is helping clients find their own answers to resolve their conflicts. The great news about working with me as their coach is that it doesn’t take long. We usually have a few sessions to discuss the challenge and practice the Weiss Communication Sucess Plan (5 powerful and easy strategies).

When you are ready to explore how easy it is to work with me as your communication coach, send me an email. We will explore if I’m the right coach for you or your direct reports. I promise that there will be NO Selling or Pushing. 🙂

Clients find the Conflict Dynamic Assessment is an eye-opener to them. This is a great way to start finding blind spots, personal triggers, and how they react during the conflict. 

Don’t take my word on this. Here’s a testimonial from a coaching client that wanted to sing my praises. 

 

stop bullying

I’ve known Joyce since April 2010. She is my executive coach. As my coach, Joyce has been a huge help to me personally and professionally. She is a good listener and provides good suggestions. I made major life-changing decisions with the help of Joyce. I highly recommend Joyce in these areas or any new area that she pursues

– Debra Levantrosser, Founder and Lead Advisor at Arbed Solutions and Owner of Shimmy Shack

Let’s Stay Connected

Please comment about this week’s post. How does it resonate with you?
You can share in the comment section or send me a private email HERE.

Until Next Time, Be Well and Happy!

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

Thanks for reading and remember: You get what YOU tolerate!

P.S. The links below take you to the previous articles in the “Stopping Bullies Series.”

One Small Tip to Handle Bullies

2 Steps to Handle Bullies and Fight Back 

More Steps to Handle Bullies

Why Bullying Happens

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831