Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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December 28, 2014 By Joyce Weiss Leave a Comment

Are You The Family’s Truth Teller?

cartoon women boxing in long dressesClients and friends ask me how I can be as bold as I am with some of the examples that I share with them.  I realized years ago that most people don’t know how to resolve conflict in the workplace or home.  I see people letting things fester because they don’t have the skills or fear what will happen if they open up their mouth!  It has taken me YEARS of practice, making mistakes, making more mistakes, taking classes, reading, and gaining the respect by others and mainly for myself.

At times my family asks me why I need to be the family’s truth teller.  I tell them what Forrest Gump said when someone asked him what he was going to be, “Aren’t I going to be me?”  Believe me when I tell you that I’m not ALWAYS the bold one.  There are times when I actually hold back because the timing is not the best, or I may be tired and not full of my creative juices for that moment.  BUT, when I see things that need to be said, in a positive way, you better believe that I point these things out to clients, friends and family.  It is not always easy but I get a great night’s sleep because I don’t constantly think about unresolved issues.

This post contains quotes from people who you will recognize about this very topic.  I do hope that they will give your the courage to either speak up or hold back if you are one of the aggressive communicators. 🙂 … [Continue reading]

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Trust and transparency
Tagged With: Communication, Conflict and Resolution Specialist, effective communication, personal accountability, personal development, trust

November 16, 2014 By Joyce Weiss Leave a Comment

Do You Have An Ambassador at Work?

Does this sound familiar? advocate hands
You have a very successful training.  The trainer leaves and your team is back to the status quo and nothing has changed.  If so this article is perfect for you.  If not I can’t wait to find out what you do to keep the momentum going. 

  • Do you have an advocate for your projects at work?
  • Would you like to find people who believe in what you do?
  • Do you want to make a difference?

… [Continue reading]

Filed Under: Coaching as a Leader, Collaboration Strategies, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Customer Service, Focus Development, Great Leaders, How to Improve Communication in the Workplace, Leadership Consulting, Life Coaching Books
Tagged With: conflict in the workplace, effective communication, training strategies

November 9, 2014 By Joyce Weiss Leave a Comment

Is Change Good or Bad? It’s Your Choice!

  • Do you want to thrive during all the changes at work?  cartoons change ignor it 023
  • Have you ever wanted to feel more empowered?
  • Do you wish you could put yourself in the driver’s seat?

If you answered yes to any of these questions you’ll be glad that you’re reading this post.
If not, read it anyway because I will give you ideas that you can share with your team if they are under stress about changes at work. This post will help reduce your stress and conflict in the workplace and give you some strategies on how you can look for opportunities in change.… [Continue reading]

Filed Under: Conflict in the Workplace, Continuous Improvement, Dealing with Change
Tagged With: Dealing with Change, personal accountability, work stress

October 12, 2014 By Joyce Weiss Leave a Comment

Breaking News! Dysfunctional Cultures Never Work

cartoon oops fb out of timeHow many times do we have to see the same dysfunctional scenes play out about governmental agencies or corporate teams when transparency or trust don’t exist?  Reducing conflict in the workplace is important in all sizes of organizations.  The following are culture busters that guarantee a culture to crash:

  • Mistakes are hidden
  • People are afraid to speak up
  • Confusion on who to trust or even talk to
  • Morale is at a all time low
  • Lack of transparent leaders
  • etc, etc

We saw this when the leaders of the Secret Service tried covering up for the numerous blunders concerning the President of the United States. … [Continue reading]

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Great Leaders, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Trust and transparency
Tagged With: effective communication, employee morale, trust and transparency

September 7, 2014 By Joyce Weiss Leave a Comment

It Doesn’t Take A Wrecking Ball to Knock Down Social Barriers

  • Copy (2) of photos from juicer 030Do you have bullies harassing minorities at work?
  • Is there a lot of We versus They going on?
  • Are people telling jokes that make others feel uncomfortable?
  • Are some of your team members silent at meetings and you don’t know why?

I find that many leaders don’t think that they have diversity issues.  People don’t usually bring up uncomfortable issues about gender, race, culture, generations, sexual orientation, religion, mentally or physically challenged.  Start listening for jokes that insult diversity issues or bullying from the tough guy or gal.  I tell my clients, I can’t change you if you are prejudiced.  I can strongly suggest that you keep that prejudice at home in order to work as a team.  Believe me when I say that this business conflict resolution consultant does what I can to open up everyone’s minds.  It does not always work, but I sure do my best! The conversations are never dull during these trainings!

 

My logo says it all:  joyce-email-logoWhen you have respect, you can resolve issues and get positive results.  

 

 

 

 

My last post included a diversity exercise for you to use at future meetings to take down diversity barriers.  Thanks to those of you who sent me private emails sharing
your diversity issues.  This post will give you ideas to reduce conflict in the workplace…to increase respect.

If you use only a few of these suggestions you will realize that social barriers are about as thick as a piece of paper!

Click here for my post on the powerful diversity exercise that I use in my trainings.

Making Diversity Work for You

1.  Hold meetings in locations that are accessible.
2.  Support continuing education on diversity awareness.
3.  Learn about others’ history, customs, etc.
4.  Share with people who are different from you.
5.  Acknowledge your own prejudices.
6.  Interrupt discriminatory actions, conversations, jokes, etc., that you observe.
7.  Speak out against discrimination.
8.  Educate each other about differences and commonalities.
9.  Encourage and support pursuit of new horizons.
10.  Accept persons based on their individual value.
11.  Seek support from others.
12.  Accept differing views, ideas, perspectives and feelings of people.
13.  Show interest in the lives of others.
14.  Speak out when you hear lies being told about people who are targeted for discrimination.
15.  Don’t automatically apply stereotypes to people who are unfamiliar to you.

I will include more strategies to use to remove more of your diversity issues in future posts.  Please send me conflicts that your experience on your team concerning diversity challenges.  We can start a very interesting dialogue! 

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Click here for my post on the powerful diversity exercise that I use in my trainings.

Filed Under: bullying in the workplace, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: diversity, reduce conflict in the workplace, Respect in the Workplace

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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