Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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March 19, 2019 By Joyce Weiss Leave a Comment

My Favorite Book Recommendations on Tough Conversations and Professional Growth

I’m always asked about good books as references for clients’ professional growth.  I look forward to hearing which books are your favorites.
Some of these recommendations are oldies but goodies.  My current clients have all given their stamp of approval.  Happy reading!

Here are Joyce’s Favorites 🙂Joyce Weiss | Career Coach | Corporate Communication Strategist

 

Behary, Wendy.  Disarming the Narcissist:  Surviving & Thriving with the Self-Absorbed. New Harbinger Publications, 2013.

Byars Swindling, Linda. Stop Complainers and Energy Drainers. Wiley, 2013.

Dweck, Carol. Mindset: How to Fulfill our Potential. Ballantine Books, 2006.

Gordon, Jon.  The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy. Wiley, 2007.

Grenny, Josh.  Influencer, The Power to Change Anything. McGraw-Hill, 2013.

Horn, Sam.  Take the Bully by it’s Horns. St Martin’s Griffin, 2003.

Johnson, Meagan. Generations INC. AMA, 2010.

Johnson, Spencer. Peaks and Valleys: Making Good and Bad Times Work for You.
Atria Books, 2009.

Lencioni, Patrick.  The Five Dysfunctions of a Team. Jossey Bass, 2002.

Lencioni, Patrick. The Truth About Employee Engagement. Jossey Bass, 2007

Namie, Gary. The Bully Free Workplace. Wiley, 2011.

Pink, Daniel. Drive:  The Surprising Truth About What Motivates Us. Riverhead Books, 2009.

Rath, Tom. Strengths Finder 2.0. Gallup Press, 2007.

Scott, Susan. Fierce Conversations. Berkley, 2004.

Sheridan, Richard. Joy, Inc. How We Built a Workplace People Love. Penguin, 2013.

Sinek, Simon.  Start with Why:  How Great Leaders Inspire Everyone. Penguin, 2011.n

Weiss, Joyce. Communication Skills at Work. Bloomfield Press, 2019.

Weiss, Joyce. Take the Ride of Your Life:  Shift Gears for More Balance, Growth, and Joy. Bloomfield Press, 2002.

I want to hear from you

Add a comment to my blog on which books on my list you have enjoyed or your favorites that are not on the list.  I will compile my readers’ answers and include them in the future post.

You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to
send me a private email  with concerns that you are experiencing at work.

Until next time,

Joyce Weiss,
Career Coach & Corporate Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

Filed Under: Favorite Books, Life Coaching Books
Tagged With: books on tough conversations, career development

November 30, 2014 By Joyce Weiss Leave a Comment

Discover Important Tips Before Accepting a Promotion

i'm the bossRecently I have had some interesting “side bar” discussions  from people in my Leadership workshops.  Participants come up to me on breaks and the conversations go like this:

“Joyce I’m glad that I received a promotion because I’m making more money,  BUT…

  • “I haven’t received any training for this new position and I’m way out of my league.”
  • “I didn’t know that I was going to be responsible for so many direct reports.”
  • “My boss didn’t tell me that I was going to travel weekly with this new position.”

I feel such stress pouring out of these new leaders.  They are overwhelmed and don’t feel that they can do anything about this.  Let’s face it, most of us will NOT turn down a chance for a promotion.  First of all the company will not be impressed if we say, ‘NO” for what ever reason we give to them.  Plus we could be even more frustrated if we turn down a promotion because that could be the stepping stone that we are looking for our own success.… [Continue reading]

Filed Under: Coaching as a Leader, Communication, Increase Respect in the Workplace, Life Coaching Books, Professional Development, Respect in the Workplace
Tagged With: effective communication, leadership, Respect in the Workplace

November 16, 2014 By Joyce Weiss Leave a Comment

Do You Have An Ambassador at Work?

Does this sound familiar? advocate hands
You have a very successful training.  The trainer leaves and your team is back to the status quo and nothing has changed.  If so this article is perfect for you.  If not I can’t wait to find out what you do to keep the momentum going. 

  • Do you have an advocate for your projects at work?
  • Would you like to find people who believe in what you do?
  • Do you want to make a difference?

… [Continue reading]

Filed Under: Coaching as a Leader, Collaboration Strategies, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Customer Service, Focus Development, Great Leaders, How to Improve Communication in the Workplace, Leadership Consulting, Life Coaching Books
Tagged With: conflict in the workplace, effective communication, training strategies

August 24, 2014 By Joyce Weiss Leave a Comment

Even Hondas, Volvos & Chevys Can Get Along!

Is your workforce diverse?  diversity
Does everyone get along?
Is there some “we’ versus “they” going on?
Do you want to get all cultures talking to each other?

I’m preparing for a training on Diversity.  My client has communication challenges and he wants to decrease conflict in the workplace.  This blog post will give you some ideas on how to celebrate your diverse workforce.  I’ve even included an exercise that is guaranteed to increase laughter and understanding.

Definition of Diversity
Sharing the collective mixture of similarities and differences among people. It creates an environment that allows all individuals to meet their capabilities and potential without being pushed or pulled.

Today the melting pot is the wrong metaphor in business
Not only is it impossible to melt down the many diverse groups that make up the American workforce, but most individuals are no longer willing to be melted down.
When we feel valued by an organization, we feel a sense of control. We feel more competent in our job and sense of support from those people around us. We feel more productive and a sense of achievement. We can feel more loyal to the organization.

“I don’t like that man. I have to know him better.”
Abraham Lincoln

“In spite of our differences, we are all the same. When we are all stripped of our differences, cultures, languages, race, and our color…we then come face to face with our oneness.”
Dali Lama

Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 Diversity Inclusion Exercise

Divide into groups.
List categories of groups at work (men/women, age, race, culture etc.)
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you fit in.
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you don’t fit in.
___________________________________________
___________________________________________
___________________________________________

What can the company do to make you and others feel inclusive?

This exercise will bring out issues that your team will be able to resolve.  Make sure that there is a facilitator who can ease any tension that may come out.  Please send me your team’s results after you take this exercise.  You can send me a comment or question since my clients ALWAYS learn new things after using this important strategy.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

PS  Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 

Filed Under: Communication, Conflict in the Workplace, How to Improve Communication in the Workplace, Improve meetings, Increase Respect in the Workplace, Life Coaching Books, Respect in the Workplace
Tagged With: conflict in the workplace, how to improve communication skills, Respect in the Workplace

June 8, 2014 By Joyce Weiss Leave a Comment

Go From FEAR to In GEAR

Joe Brown and Adrienne Coleman at BCBSM
Joe Brown and Adrienne Coleman at BCBSM

Joe Brown, from Blue Cross Blue Shield of MI brought me in to speak and do a book signing during National Management Association week in Detroit.  Thanks to Joe Brown and Adrienne Coleman who made me feel like part of their Blue Cross Blue Shield family.  I read from the chapter STRESS:  “I’m afraid to take off the training wheels” – Go From Fear to In Gear. 

This post consists of a powerful story from my book, Take the Ride of Your Life!  I hope that you enjoy the message as much as Joe and Adrienne’s team did.  They asked very powerful and insightful questions during the discussion.

Alyce’s Story

Alyce is a crisis counselor for abused women. She understands the power of asking for and giving help. She spent her earliest childhood in a Louisiana migrant camp. She remembers watching her mom pick tomatoes, cucumbers, strawberries, apples, peaches, and cherries under broiling southern skies.

“My first bike did not even have wheels. It was a real old Schwinn. Everybody took turns pushing each other on it, because it didn’t pedal,” she recalled.
“It had a big seat on it, and we pretty much taught ourselves to ‘ride’ it. All the kids took turns holding the bike and pushed each other until we skinned our knees. We had a ball.”
It wasn’t until Alyce turned eleven or twelve and moved to Michigan that she got her first new bicycle.

When Alyce thinks about her bikes she has some keen insights. 
“That first bike wasn’t complete. Yet, a bunch of kids got together and supported each other so we could all play. Then all of a sudden, I had a bike that I could ride myself. It’s like my life. I love doing things with people, for people. I’m much more content with this than being by myself. I’m happy with my life. Now I have a full bike with everything
on it — and I’m sharing it.”

Click here to order your own copy of Take the Ride of Your Life.  It is an easy summer read to help you Shift Gears for More Balance, Growth and Joy.

Joyce’s Thoughts
Many of us don’t ask for help because we think it is a sign of weakness. Asking for help is a strength. It is a sign that you are taking care of your own needs.
Sit down and create a list of people who can help you feel less pressured. Problem-solving gives you control of the situation; it allows you to create your own positive
environment amid the stress of everyday chaos. Problem-solving is another technique that moves people into action. It gives control, versus staying stuck and complaining about
the same old things.

Gear-Shifting Action Steps
1. Write the name of a negative person who brings you down. Problem-solve a plan to protect yourself.

2. Who is a cheerleader in your life? What does this person do to encourage you?

3.  Who are you a cheerleader for? How do you encourage this person to be the best he or she can be?

4. On the left side of a paper, make a list of the situations that troubled you last year. On the right side, list the effects of each situation. Hopefully the items on the
right side won’t seem so important.

What worried me one year ago?
What are the consequences?
At work?
At home?
With relationships?

Now make a list of the troubles you’re facing today.
Visualize how they will turn out one year from now.
What worries me today?
What will be the consequences?
At work?
At home?
With relationships?

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional.
To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace and Communicate with Impact Weekly.

Was this Helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

P.S. Click here to order your own copy of Take the Ride of Your Life.  It is an easy summer read to help you Shift Gears for More Balance, Growth and Joy.

 

Filed Under: Articles on Stress, Life Coaching Books, Work Life Balance Articles
Tagged With: stress, work life balance, work stress

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Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831

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