Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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April 2, 2023 By Joyce Weiss Leave a Comment

An Invitation to Building a Culture of Flexibility: A Win-Win for Leaders

How can your company offer strong internships to attract and retain top talent?
I sure want to know how to do this. 🙂

Please join Amy Casiotti, VP of HR at TechSmith, and me for an engaging  discussion about

“Flexibility is a Two-Way Street with Employees.”

Amy will help you understand how TechSmith attracts top talent beyond offering competitive compensation packages.

Get ready to learn how to support managers to speak up and address underperforming employees.

Here’s the link to join us LIVE!
https://www.linkedin.com/events/7048335296093978624/comments/

Date:   4/5/23
Time:  11 am ET
Location:  LinkedIn 

Bring your questions. 
Invite your leaders for this eye-opening conversation with Amy Casiotti.

Who is Joyce Weiss?

Joyce is the Queen of Conflict Resolution and works with HR Pros and growth-minded individuals tired of feeling invisible and overlooked. And are ready to confidently use their voice – without losing their cool.

They transform from no longer feeling invisible to having their input recognized and respected.

 

Do you want to have increased self-confidence because you no longer dread difficult conversations?

If you’re ready for the next level of support, email me at joyce@joyceweiss.com to set up a clarity call.

I will personally respond and provide you with my online calendar.

What we will discover on the 20-minute clarity call.

  • Get extreme clarity on your current challenges
  • Understand what is necessary to get you from where you are to where you want to be
  • Create an action plan so you know what your next steps are

This is NOT a sales call! 🙂

Hope you have a great week!

And remember, You Get What YOU Tolerate!

Joyce Weiss, M.A., CSP, CVP
Queen of Conflict Resolution

Joyce@JoyceWeiss.com

Filed Under: difficult conversations, emerging leaders, Leadership Consulting, self-doubt

February 23, 2021 By Joyce Weiss Leave a Comment

A Powerful Interview with Kristie Stocker About Leadership and Purpose

Hey, Dear Readers of Kick Conflict to the Curb Weekly Update! 🙂

Are you ready to learn information that you can share at work about leadership and purpose?

I met our guest speaker at a National Speaker’s Association meeting a few years ago. I knew our paths would cross because she was full of energy, leadership skills, and so much fun.  Pop some popcorn and learn from Kristie Stocker – success coach and leadership speaker.

Here’s the video.

Here are the Questions that I asked Kristie About Leadership and Purpose:

{You will find more details on the video – this is the readers’ digest portion. :)}

1.  The word purpose is thrown around all the time, it seems a bit “woo”. Is it really that important to weave into the business world?
Kristie’s Answer:  “Purpose for the team AND company is necessary.”

2.  Can someone’s purpose change?
Kristie’s Answer:  “Yes! Different life experiences, situations, and happiness equals innovation.  Individuals and companies change their purpose due to so many factors.

3.  What happens when they don’t have a sense of purpose?
Kristie’s answer:  “Tell-tale signs like turnover, lack of engagement, no sense of community, and even mental health are all influences on purpose.

4.  What can leaders do to connect more with their purpose?
Kristie’s answer: “Don’t be afraid to ask the tough questions and go deep.”

5. How can leaders help their employees?
Kristie’s answer: “Understand motivators, personalities, pair their strengths, coach them to grow, and don’t be afraid to let them go.”

About Kristie Stocker

Kristie comes with 20 years of past experience in corporate communications for a multi-billion dollar corporation and has been coaching driven professionals since 2002 to advance their self-leadership skills to unbelievable levels.  Her clients like Bosch, Lockheed-martin Leadership Association, Institute of Management Accountants, and National Management Association know Kristie as the expert in helping them become excuse-breaking, fear-crushing, goal-exceeding leaders.

When she’s not mentoring high-achievers to be rock star leaders or hosting her leadership show, “Kristie TV” on YouTube, she’s helping clients connect with their powerful purpose.

Here’s how to get in touch with Kristie:
https://KristieStocker.com
HTTP://Kristietv.com

Let’s Stay Connected!

What are some of your questions about the interview?  Those of you who share either in the comment section below or send me an email will receive a new video (that I have not posted yet) about using props to engage your virtual meetings. It’s short and contains tips to liven up your virtual meetings.

Hey, Dear Readers, I’m here for you when you have questions about your own communication or relationship “challenges.” Feel free to send me an email. Full disclosure here:  I don’t charge anything when people send me questions or comments via email. Staying connected is what it’s all about for me.

Have a Great Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

P.S. Career Advancement is like riding a bike: Shift Gears from coasting to owning the road!

P.P.S. Here’s a link to a past post that pairs well with this article on The Importance of Humility

P.P.P.S. If you need more clarity and direction on becoming a more confident and purposeful leader, book a FREE 50-minute leadership session with Kristie. You’ll discuss your current challenges, goals, and exact next steps you can take to be the leader you’re meant to be. Spots are limited for these sessions so book it here: https://kristiestocker.as.me/leadership50

 

 

 

Filed Under: Coaching Strategies, Collaboration Strategies, Leadership Consulting
Tagged With: career development, leadership

April 23, 2017 By Joyce Weiss Leave a Comment

How Executive Coaching Saves Time for Leaders

Executive Coaching is a topic that interests many leaders who I meet at networking events.  They always ask about benefits for either themselves or their team members. Their eyes start to brighten the moment they hear that Executive Coaching saves time!

Debra Levantrosser, hostess of The Leaning Edge Radio Show from MI Business Network invited me to speak on “Revealing Blind Spots with Lean Strategy.”  You will find more information about Debra and all the great things that MI Business Network does at the end of this article.

Listen to this link which takes you directly to the radio show:  Executive Coaching Saves Time for Leaders.

Executive Coaching Strategy #1:  What is Executive Coaching?

The main idea is for the coach to ask specific and focused questions and listen to the client who already has answers to the challenge.  Clients answer the questions.  They are thrilled when they hear their brilliance revealed on their own.  Learning new awareness saves time for the client because professional development creates positive change in the workplace.  

Executive Coaching Strategy #2:  Conducting a 360 review

This strategy is one that clients appreciate because they get solid results and positive change which will enhance the work environment.  I interview the client’s boss, colleagues, direct reports, and even customers.  They are asked questions on how the client can improve communication and the strengths of the person’s leadership.  This research is shared with the client even though no one knows who gave the statements. 

This information can help with the stability of the organization.  There is engagement from all levels of employees which creates the development of new ideas on saving time and money.

The 360 is powerful because we have data to move forward and plan how the client can take this information to grow professionally.  It helps when the coach’s communication skills are strong especially when sharing constructive feedback in a positive way.  The client needs to digest the information especially blind spots which he or she was not aware of before the 360.  Powerful stuff!

Executive Coaching Strategy #3:  The Importance of Revealing Blind Spots

Clients learn behavior about themselves such as:

  • Constantly interrupting others
  • Communicating with a low voice and not taken seriously
  • Micromanaging a team
  • Closed body language showing disinterest or defensive behavior
  • Conducting poor meetings that people resented (ouch)

When the blind spots are revealed we can set goals on how to change these patterns.  Once clients are aware of their blind spots they can start to coach their direct reports to find their own hidden areas.  The client becomes the coach.  This is a great goal to reach and will save time by communicating how these changes can improve the workflow and productivity.

Executive Coaching Strategy #4:  Looking for Patterns

This is an important key during the Executive Coaching session.  The idea is for the client to discover negative patterns and start breaking them one step at a time.  I worked with my coach, Terry Brock, MBA, CSP, CPAE-
Social Media Marketing Keynote Speaker | Speaker Hall of Fame | Co-Author,”Klout Matters”.

We had to discover why my promotional videos were not representing my high energy and direct personality.  Terry helped me discover a pattern that I didn’t see.  I was speaking loudly into the microphone and it sounded like I was yelling at the webcam and the people watching the video.  This is NOT a good thing since most of the Executive Coaches want to sound like caring and bold individuals.  Once I lowered my decibels, the real me was revealed and I didn’t sound mad or mean!  As you can see, I believe in Executive Coaching and walk my talk!

Executive Coaching Strategy #5:  Clients Need to Want Coaching

This is mandatory and I share this strategy with coaches during the train the trainer workshops.  People need to have the commitment to stretch their learning curve and be ready to have tough conversations with their Executive Coach.  Clients must make time for the process because patterns are not changed right away.  It takes constant practice.  I know all about this because it has taken me a LONG time to break my pattern yelling into a microphone.   

Here’s More About the Leaning Edge

Executive Coaching

The Leaning Edge, hosted by Debra Levantrosser, speaks with leaders, implementers, and believers in the lean philosophy to share their successes and struggles in hopes that they will help others in their lean journey.

The show focuses on the fact that lean is a mindset and a culture, not a set of process improvement tools, and shows how this approach can make your city, state and country an even stronger and more successful, stable place one organization at a time and one person at a time.

The “Lean” philosophy refers to engaging and involving all levels of employees in the development of ideas to provide value to customers by aiming for high quality, low cost and short lead time. A specific kind of leadership style is seen in successful lean organizations which include rewarding experimentation and developing people into problem solvers.

I want to hear from you

Send me your questions or comments on what has worked with your own Executive Coaching experience.  How has it helped you save time and move forward in your career?

This is Joyce Weiss, Communications Strategist and Coach

Until next time, Remember…”You Get What You Tolerate!”

PS Learn how Joyce Weiss can leverage her 30+ years of communication and leadership consulting and coaching experience to help your organization address executive coaching strategies here.

 

Filed Under: Career Development, Coaching as a Leader, Leadership Consulting
Tagged With: career development, Coaching as a Leader

November 16, 2014 By Joyce Weiss Leave a Comment

Do You Have An Ambassador at Work?

Does this sound familiar? advocate hands
You have a very successful training.  The trainer leaves and your team is back to the status quo and nothing has changed.  If so this article is perfect for you.  If not I can’t wait to find out what you do to keep the momentum going. 

  • Do you have an advocate for your projects at work?
  • Would you like to find people who believe in what you do?
  • Do you want to make a difference?

… [Continue reading]

Filed Under: Coaching as a Leader, Collaboration Strategies, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Customer Service, Focus Development, Great Leaders, How to Improve Communication in the Workplace, Leadership Consulting, Life Coaching Books
Tagged With: conflict in the workplace, effective communication, training strategies

May 11, 2014 By Joyce Weiss Leave a Comment

Discover The Importance of SILENCE

photo the office superboss Can we talk?

I just learned an important lesson about being a great trainer. I was at a dinner party with people who I never met before. There was a guest who took over the conversation. At first I thought that he was charming with his stories and jovial personality. It didn’t take long to read the body language of the other table mates. They were fidgeting in their chairs, coughing a lot, and I realized that I was NOT alone. This was a great opportunity for me to do something different in this situation…listen and not say anything.

I decided NOT to interrupt or change the subject like I usually do when others take over a conversation. I listened and asked myself if I was this kind of communicator. I asked people who knew me (a few days after this party) and they all said the same thing. “Joyce, you are a great listener and at times you do like to fill the silence.”

What did Joyce learn?

This feedback was very helpful to me. Hey, I suggest that others ask for feedback and I better do the same thing. Here is the lesson. I decided to try something new in my next training session to a group of very open and delightful sheriffs. They still heard my stories about Resolving Conflict in the Workplace. BUT, I asked them to discuss their workplace conflict issues longer than I usually do.

Miracle of miracles…the feedback from the session was the best that I ever received in 30 years of training. All I did was stop talking as much as I usually do and give participants longer time to share their suggestions in small groups.

Do you know someone who needs to develop his or her career?

Do know of colleagues or employees who would benefit from working with me on improving their communication?  Do you want to grow within your career?  Click here to find out what it is costing you NOT communicating with impact.  This Master E Course, “Top Level Leader Tune-Up:  Communicate with Impact” has a money back guarantee.  My clients stay connected with me for 2 months via email to resolve conflict in their workplace.  The Results speak for themselves.  

How about you?

Do you take over at meetings or let others take over? Pay attention to your own communication style during your next meeting. Do something totally different…either talk more or listen better. Then ask trusted colleagues how you can improve as a communicator. You will probably hear some great suggestions. Of course this is not the time to get defensive. Be open and continue breaking your comfort zone.

Let me know what you learn about yourself. The next time that you are at a party, sit back and read others who are either bored or tuned out when a strong talker takes over. Have fun and ask yourself some important questions to evaluate your own communication. Be a super model for your team and show others how to listen better, ask questions, or participate. OK, it’s your turn. I’m listening and want to hear what you learned about yourself.

“The quieter you become, the more you are able to hear.”
Zen Saying

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…

The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

P.S.  Do know of colleagues or employees who would benefit from working with me on improving their communication?  Do you want to grow within your career?  Click here to find out what it is costing you NOT communicating with impact.  This Master E Course, “Top Level Leader Tune-Up:  Communicate with Impact” has a money back guarantee.  My clients stay connected with me for 2 months via email to resolve conflict in their workplace.  The Results speak for themselves.  

Filed Under: Communication, Continuous Improvement, Great Leaders, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Leadership Consulting
Tagged With: career development, constructive feedback, how to improve communication skills

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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