Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Even Hondas, Volvos & Chevys Can Get Along!

Is your workforce diverse?  diversity
Does everyone get along?
Is there some “we’ versus “they” going on?
Do you want to get all cultures talking to each other?

I’m preparing for a training on Diversity.  My client has communication challenges and he wants to decrease conflict in the workplace.  This blog post will give you some ideas on how to celebrate your diverse workforce.  I’ve even included an exercise that is guaranteed to increase laughter and understanding.

Definition of Diversity
Sharing the collective mixture of similarities and differences among people. It creates an environment that allows all individuals to meet their capabilities and potential without being pushed or pulled.

Today the melting pot is the wrong metaphor in business
Not only is it impossible to melt down the many diverse groups that make up the American workforce, but most individuals are no longer willing to be melted down.
When we feel valued by an organization, we feel a sense of control. We feel more competent in our job and sense of support from those people around us. We feel more productive and a sense of achievement. We can feel more loyal to the organization.

“I don’t like that man. I have to know him better.”
Abraham Lincoln

“In spite of our differences, we are all the same. When we are all stripped of our differences, cultures, languages, race, and our color…we then come face to face with our oneness.”
Dali Lama

Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 Diversity Inclusion Exercise

Divide into groups.
List categories of groups at work (men/women, age, race, culture etc.)
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you fit in.
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you don’t fit in.
___________________________________________
___________________________________________
___________________________________________

What can the company do to make you and others feel inclusive?

This exercise will bring out issues that your team will be able to resolve.  Make sure that there is a facilitator who can ease any tension that may come out.  Please send me your team’s results after you take this exercise.  You can send me a comment or question since my clients ALWAYS learn new things after using this important strategy.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

PS  Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 

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Discover Secrets to Add 26 Days to Your Year

clock and hammer bigDo you want to…

  • Add 26 days to your year by reducing conflict in the workplace?
  • Stop others interrupting you so you can do what you need and want to do?
  • Set boundaries for those “talkaholics?”

Is so, you will really enjoy this post.  I was interviewed by RECHARGE! publication on how to set boundaries with others.
Click here to read the article.

RECHARGE! is designed to help you move forward daily in every sphere of your life. Visit the RECHARGE! website to see articles and videos by experts on self-development topics, such as career, wellness, time management, wealth, and much more. 
Click here to find more articles and videos on RECHARGE!

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

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Hello…Is Anyone Listening?

Do you know how your team really feels about work?cartoon oops fb out of time
Do they give you ideas on how to improve processes?
Do they feel comfortable coming to you with ideas on how to improve morale?

The most important question is…Do you want to know the answers to these questions?

Hello…Is anyone listening?
Both leaders and employees tell me that their ideas are not listened to at work.  As a result I’ve been talking a lot about RESPECT in my trainings.  We all need to feel comfortable to express ourselves.  The challenge is – not everyone wants to hear constructive feedback.  There is an art on how to give and receive constructive feedback.  

Check out this video and article on Confused about Constructive Feedback?

The following questions will help you create an environment of RESPECT

  • What are 3 things I do that you like and dislike?
  • What can we do about this?
  • How do you think we can improve meetings?
  • Do you think some employees get better treatment?
  • What would you do first if you became the leader of this business?
  • What should I know about your work that I don’t know?
  • What do you need to know about the business that you don’t know?
  • Do you feel confident to speak your mind without worrying about negative consequences?

Thoughts from Joyce

The questions above are great ways to start removing barriers.  Make sure that you are open to this constructive information.  Train your team how to give feedback.  Tell them that this is NOT the time to become sarcastic, negative, or silent.  It is your way of showing that you want to listen to their ideas.  Once they give their feedback, tell them what you plan on doing or not doing as a result of this conversation.  Feel free to contact me with questions if this is new for you or if you want more details on how to have a successful conversation with your team.  Let me know the results after you ask these questions.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this video and article on Confused about Constructive Feedback?

 

 

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Your Employees Won’t Know the Expectations You Don’t Bestow

start a discussion commit 10We all know that communication is the most common challenge that causes much conflict in the workplace.  The biggest issue for my clients is when their team seems confused about their expectations.  I always ask the leaders if they are sure that they have communicated their expectations in a clear way to their team.  The answer is usually, “Of course, Joyce, my team knows what I expect them to do.”  This is where it gets extremely interesting!  Employees let me know that they are NOT clear about their job functions or responsibilities when I interview them for the training.  Where is the disconnect?  The answer depends on so many factors. 

The main idea in this article is for leaders to ask themselves if they communicate what they want to to team in a detailed and specific way.  Mind reading gets all of us in trouble.

Many leaders have these unspoken expectations:

  • When you disagree with me, let me know.
  • Don’t wait until the last minute to start a project.
  • I expect projects done on time, even if it means working late.
  • I want you to take the initiative and think for yourself.
  • Give me regular status reports, so I don’t get last minute surprises.

Check out this article on There is not a law against sharing ideas with your team

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this article on There is not a law against sharing ideas with your team

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Making Amends to Become Better Friends

conflict f m yelling

 

Is there someone at work with whom you’d like to improve your relationship? Decide what you want to say to this person. Make sure that you practice before you communicate your concern to the other person. You will get better results when you communicate in a positive and productive way.  Watch the communication improve in the workplace immediately!

 

 

 

The power talk formula is a great tool to help you gain control in stressful situations.

I am ____________________ (your emotional response-

When __________________(non judgmental statement)

Because _________________(how it affects you)

For example: “I am frustrated when we discuss the importance of team participation because no one gives input at our staff meetings.” This is a safe tool that lets others know about expectations in a non judgmental way. Do your best not to use the word – you!

Click here for my 3 minute video on the power of direct communication. I tell a story about a neighbor borrowing a rake and my clients really enjoy the message. 

Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

 Until next time,

 This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

Click here for my 3 minute video on the power of direct communication. I tell a story about a neighbor borrowing a rake and my clients really enjoy the message. 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831