Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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February 4, 2014 By Joyce Weiss 2 Comments

Purpose and Preparation Make the Ideal Project

photo ppl sleeping at boring meetingKeep your team from snoozing during meetings and give them a purpose! I find that many team members don’t really know the team purpose and goals.  This seems obvious for many leaders.  This basic idea is missing from some company’s communication  which causes a lot of conflict in the workplace. 

Here is an important question to ask…
Will teamwork bring in more clients and keep the ones you’ve got? Yes! An empowered team can do what others thought was impossible.


Strong team members:

1. Can describe a common purpose.

2. Are clear about the team goals.

3. Understand individual roles.

4. Are committed to team goals.

Ask your team to describe the 4 statements and see if your company is clear on describing it’s goals.  If not, you can start discussing the answers at your next meeting.  Let me know how you communicate these important messages to your team. 

Check out this article on So, Do You Think You Have A Strong Team?

 Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other tips or article we send, if you use the following byline:

 A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

 Was this helpful?

Please send me any comments that you may have for this blog post. Hit the link at the end of this post to share your comments.
Loyal readers like you help us find more people who could benefit from these posts.  Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

 I help people become top level leaders who get GREAT results. I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.  The Result?  My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

 PS Check out this article on So, Do You Think You Have A Strong Team?

 

Filed Under: Communication, How to Improve Communication in the Workplace, Team Synergy
Tagged With: conflict in the workplace, improving communication skills, team building

October 1, 2013 By Joyce Weiss 1 Comment

Leadership Secrets Learned from Breaking Bad

breaking bad

I am a BIG fan of the TV series “Breaking Bad.”
It is intriguing to see how much positive hype is taking place right after
the powerful ending.
Many of the actors are giving such accolades to the entire writing team,
directors, producers  and staff.
They worked together for over 5 seasons and they still think of everyone
as a family.

 

 

So are you wondering…

“How in the world is the cast still feeling such a connection with each other?”

I heard the following statements in interviews from the show’s writers and actors.
They fit perfectly with the themes that I share with you weekly on dealing with conflict
in the workplace and improving communication.

Strong teams need to communicate openly in order to create an engaging environment.

Strong teams need to know:

1. “Tell me what you expect from me.”

2. “Give me an opportunity to perform.”

3. “Let me know how I’m getting along.”

4. “Give me guidance where I need it.”

5. “Recognize me for my contributions.”

Each actor and writer mentioned that they were able to ask these questions to directors and
producers. They helped create such a cohesive group of people.
Are these sentences being spoken in your workplace?

Was this helpful?
Please send me any comments that you may have for this blog post.
What do you do to engage your team?
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…who could benefit
from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here to listen to Joyce’s podcast on Creating Team Synergy

PPS Click here to discover how you can have tough conversations and get a better night’s sleep
by mastering your communication skills.
Joyce will support you for 2 months during her
Master E-Course Communicate with Impact.

 

Filed Under: Collaboration Strategies, Communication, How to Improve Communication in the Workplace, Increase Respect in the Workplace, Miscellaneous
Tagged With: effective communication, employee morale, improving communication skills

June 18, 2013 By Joyce Weiss 1 Comment

Joyce’s Recommendation of a GREAT Book

question marksI just read a very powerful and interesting book that blew me away!

The ideas will help reduce conflict in the workplace and immediately improve morale.

You don’t need to be a leader to read this book.

Check out the book only if  you want to think about the importance of WHY you do the things you do and the impact on your future .

Simon Sinek has a simple but powerful model for inspirational leadership all starting with a golden circle and the question “Why?”
His examples include Apple, Martin Luther King, and the Wright brothers.

In 2009, Simon Sinek released the book “Start With Why” — a synopsis of the theory he has begun using to teach others how to become effective leaders and inspire change.

Check out this link to my podcast on “Bold Solutions to Boost the Bottom Line.”

 

 Here are some key points that “spoke” to me.

  •  People don’t buy WHAT you do but WHY you do it.
  • WHY is a belief that is consistent with your values.
  • Trust emerges when another person or company is driven by things other than their own self gain.
  • When you share the same values with others you will earn their trust.
  • The role of a great leader is to create an environment where great ideas can happen.
    Steve Jobs did not come up with the ideas for the ipod…others in the company did.
  • Great leaders serve those who serve them.
    Costko takes care of their employees and the results are reciprocal.

 My WHY is that I get to inspire others to do things to make their life a bit easier.

I help people have tough conversations so they get a better night’s sleep.

Once I became clear on my WHY it is so much easier to connect with people who want what I offer to them.

Here is a direct quote from Start with Why

“If you believe what we believe and you believe that the things we do can help you, then we are better.
Our goal is to find clients who believe what we believe and work together so that we can all succeed.
We’re looking for people to stand shoulder to shoulder with us in pursuit of the same goal”

 As some of you know I have launched a new FREE communicate with impact assessment which includes a 15 minute phone evaluation. I decided to do this to introduce the new on Demand E-Course, Communicate with Impact. I realize that not every client will be interested in the assessment or course. This is a good thing. I also realize that the clients who see the value for their professional growth and their team will take the assessment and tell others about the E-Course.

Click here if you want to take the FREE Communication Assessment.
Once you take it, we can set up a time for a 15 minute phone evaluation where you will get a personalized action plan.

 

I have a few of questions for you…

  • Are you very specific on the reasons why you do what you do?
  • Do you communicate your WHY to your clients or prospects?
  • Do you market to the right clients?

Feel free to send me your answers to these questions.

I will respond and give you some ideas on how you can become as specific as possible.

 Was this helpful?

Please share this post with your team or others who you feel will benefit from the content.

Just be sure to give Joyce Weiss credit. (Joyce Weiss, Conflict Resolution Consultant,  JoyceWeiss.com)

Please share your thoughts in the comment section below.

Until next time,

This is Joyce Weiss

and Remember…You GET with YOU tolerate!

PS
Remember…Check out this link to my podcast on “Bold Solutions to Boost the Bottom Line.”

 

Click here for the FREE Communication Assessment

Filed Under: Assessment Tools, Communication, Conflict in the Workplace, Continuous Improvement, Great Leaders, How to Improve Communication in the Workplace, Life Coaching Books
Tagged With: improving communication skills, Leadership Consulting, personal development

January 3, 2013 By Joyce Weiss Leave a Comment

Fast Help for a Tense Workplace

20actionstepsposterEver wish you knew just the right thing to say or do in a sticky situation at work?
Here’s a cheat-sheet of best conflict reduction ideas all on a poster that you can hang on your wall of your office or cube!

These 20 action steps are the key for you to become a master communicator at work and home.

To expand on each idea, watch my FREE video series, “20 Tips to Reduce Conflict in the Workplace.”

You’ll get a full size download of the poster when you subscribe to the video series here: https://www.joyceweiss.com

The poster and videos work great together to help you improve morale and open up communication on your team, so be sure to share!

Here are a couple of my favorite tips:

 “Ask a positive question to the negative person.
‘What is something good that happened to you today?’

This will force the negative person to say a positive response.” (It is fun to see this develop! ?)

“Set up a mentor program where all generations help each other using their unique talents, skills and perspectives.”

P.S.

Need more help with communication at work? Learn how to protect your time and bring harmony to your workplace with my On-Demand eCourse, “Communicate with Impact.” Go here to learn more:
https://joyceweiss.com/wp/communicate-with-impact-4-week-video-course

Until next time,

This is Joyce Weiss

And Remember…”You Get What You Tolerate”

Filed Under: Articles on Stress, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Improving Communication, Increase Respect in the Workplace, Individual and Team Coaching, Respect in the Workplace, Team Synergy, Videos, Workplace Gossip
Tagged With: conflict in the workplace, how to improve communication skills, improving communication skills, resolve conflict and interpersonal issues

November 29, 2012 By Joyce Weiss 2 Comments

So, Do You Want to Retain Free Spirited Employees?

Are you frustrated that your younger employees are leaving?
This creates an enormous amount of stress and conflict in the workplace.
Your company spends time and money training and mentoring them.

You may feel lucky if your new hires stay employed for 2 years!

This is a new work reality.
The challenge is how to keep the younger and very gifted employees from jumping ship and engaged at work.

I just read a very interesting article on this subject from one of my favorite clients – Express Employment Professionals
from Grand Rapids, MI.  They gave me permission to share this article with my loyal readers.

For more workforce and workplace trends, please contact Express Employment Professionals, www.expresspros.com

Retaining the Free-Spirited Employee
By James C. Price • November 6th, 2012

Technology is making the world smaller. With the swipe of a finger, images and videos from all over the globe can appear on a smartphone in a matter of seconds. Satellite and internet radio have opened listeners to thoughts and ideas about anything and everything. Now more than ever, the free spirit’s adventurous nature is whetted with temptations and passions to discover these places for themselves. Younger generations are finding that work should revolve around their lives, shifting the mindset that has driven workplace thinking for decades. This, mixed with the itch to experience new and exciting things, has left employers with a retention problem. Generally, Generation Y workers leave at the two-year mark and Gen Xers move on after five years, compared to the Baby Boomer generation that averages seven years at each position. This descending trend, including younger people’s desire for adventure, has created a revolving door of sorts in which go-getting, creative individuals are hard to come by.

Why Adventure-Seeking Workers are Immensely Important

A great team is made up of a diverse group of people. Hard workers, go-getters, followers, leaders, free thinkers, and self-starters all create an atmosphere of symmetrical synergy. Though some employees may be extremely loyal, they may lack the creativity and spontaneity needed to stay relevant and innovative. Enter the dreamer. This person may be hard to cooperate with and find commonality in work ethic, but this is exactly the catalyst needed to spark passionate creativity in the workplace. Adventurous people are constantly searching for the next big thrill, wanting to experience life in new and exciting ways. This mentality can easily be harnessed as a strength, not a weakness, as employers understand the potential that sits below the surface.

How to Corral the Untamed World

Utilizing people’s personality and character traits as tools to carve out high productivity is one of the best things a leader can do to bring balance in the workplace. To begin, creativity needs to be the number one focus. Whatever it takes to keep this delicate entity alive and well is paramount in engaging the roaming employee. This is by far the main reason why companies hire these types of individuals. Thwarting this gift by being overly rigid is the quickest way for your top talent to walk out the door – or even worse, for them to continue coming into the office after they have checked-out mentally. If an employee has a case of restlessness, companies could offer to send them on trips to conferences or office visits in other parts of the country. And if there are several branches or franchises affiliated with a company, a manager could send the employee for a temporary transfer to one of the other offices. Though, more often than not, the easiest way to achieve employee engagement is by offering this type of worker the ability to work remotely.

Loyalty Begets Loyalty

One misconception about younger generations, especially Millennials, is that they aren’t loyal to any particular company and are eager to leave and move on to greener pastures should the opportunity arise. In truth, workers who are pegged with this mentality are actually a product of the times. They saw their parents and older siblings lose their jobs during the Great Recession, along with their pension plans, investments, and benefits. Younger workers have devalued work tenure and have become less loyal as large companies have become less loyal to them. Employers view Millennials and some Gen Xers in the wrong light. With a few changes, adventurous, creative workers can be retained and help bring companies into the future.

 The Journey is the Adventure

Adrenaline and travel junkies would be the first to say that how they get somewhere is just as important as where they are going. This is the most important thing to remember when wanting to retain and use creative, adventurous people. They want to know that it’s not just a means to an end, but that the means are as exciting as the goal itself. One can use these opportunities to make a shift in mindset. Though not everyone is going to be this type of person, everyone can learn from their spontaneous, fly-by-the-seat-of-their-pants approach. Who knows, it could be the beginning of innovation unforeseen by their leaders.

Check out my short video on “Communicating with Generation X and Y”

Was this helpful?
Let us hear your thoughts in the comments below.
Tell us how you retain your spirited employees.
Feel free to share these tips with your team – just be sure to give Joyce and Express Employment Professionals credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until Next Time,
This is Joyce Weiss
and Remember…”You Get What YOU Tolerate!”


 

Filed Under: Conflict in the Workplace, Generations in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Miscellaneous
Tagged With: Communication, effective communication, employee morale, Generations in the Workplace, how to improve communication skills, improving communication skills

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Phone: 248-681-5831

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