Articles on Stress Archives - Page 7 of 9

July 2, 2013 By Joyce Weiss Leave a Comment

What Has Life Taught YOU? Why Hardships Teach Us the Most Important Lessons!

Several Years ago I wrote a book, Take the Ride of Your Life!: Shift Gears for More Balance, Growth and Joy.
This blog is a perfect place for me to share some of my favorite “inspirational and life changing stories” from people who I interviewed.
I’m hoping that you will identify with some of the stories to reduce conflict in the workplace and home.

The Theme of Take the Ride of Your Life

We are who we are today because of that turning point in our life when we learned how to ride our first 2 wheel bike without training wheels.

Think About These Questions

Who taught you how to ride your first bike?
Was it a positive or negative experience?
What memories do you have of that time in your life?
What kind of person are you today as a result of that ride?

David’s Story

David, an accountant, related this story:

“As a boy, I knew my father was proud of me. Unfortunately, he didn’t know how to show it.
There wasn’t a whole lot of positive attitude in my house.”
David remembered the dictum, “You must behave,” was drilled into him and his siblings time and time again.

“In school I was the class clown. I couldn’t talk at home,” he said, “so I had to express myself elsewhere.”

David was around ten or eleven years old when he learned how to ride a bike.
“Some friends taught me. I used a neighborhood boy’s bike; I didn’t have one of my own.
I fell down, and got up again right away.

I felt good whenever I was on a bike, as if anything was possible.”

David’s wife has helped him focus on keeping a positive attitude.
Before they were married she told him: “I won’t marry you if you become like your father.”
Today, David is grateful. “I didn’t want to raise my kids the way my father raised me.”

Click this link to read testimonials and order your own copy of the book of Take the Ride of Your Life!

Quote from Actress Mary Tyler Moore

You can’t be brave if you’ve only had wonderful things happen to you.
As I look back on the times in my life that taught me the most, they were the difficult times.
By surviving them, I gained a confidence in myself I never could have achieved if I’d led a totally happy life.

Was this helpful?
Please send me your bike story. Place your comments in the comment box at the end of this post.
       Who taught you how to ride?
       What memories do you have about that important time in your life?
       What lessons did you learn from your parents or other adults when you were a child?

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here to order your own copy of Take the Ride of Your Life! It is an easy summer read.

January 29, 2013 By Joyce Weiss Leave a Comment

Do You Want to Eliminate Workplace Irritations?

Successful teams know that workplace irritations exist…no matter how perfect the team seems to be!
At times I hear leaders tell me that there is NO stress
at their workplace and everyone gets along just fine.

Even successful teams need to listen to all team members to insure that they are heard and understood. There are always issues to discuss since things change constantly. As long as trust is established, discussing workplace conflicts works like magic. They can be small such as having everyone come to meetings on time or cleaning up the kitchen.

A colleague of mine, Marilyn Suttle wrote a wonderful book – Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan.

You are in for a GREAT read after you experience Marilyn’s interesting article directly below on Do You Know What’s at the Top of Your Customers’ Irritation Lists?
Enjoy and make sure and check out her website which is at the end of her article.

As part of an experiment, I got out a pad of paper and pen, and walked through each room of my house finding things to add to my irritation list. Anything that bugged me got put on the list. The chipped paint in my dining room, the small rip in the lining of my lamp shade, the disorganized storage area in the basement – no matter how big or small, I wrote it down.

At first, my irritation list was long, and … irritating. Prioritizing and delegation changed all that. After a family meeting, the who, what, and by-when’s were added to the list. (I admit this idea got a cold reception at first, but my husband and son got on board, adding some of their own irritations to the list and negotiating responsibilities.)
One by one, over the next six months, the house shaped up. As the list grew smaller, my energy and enthusiasm skyrocketed.

Consider what might happen if you were to create a customer irritation list at your place of business. It’s easy to get caught up in the day-to-day running of your business and lose sight of the irritations that ultimately undermine your success.
It’s easy to get caught up in the day-to-day running of your business and lose sight of the small things that ultimately undermine your success.

Do you know what’s at the top of your customers irritation lists? Over time, those irritations may be the deciding factor that pushes customers toward your competitor.

Points to help you break through irritations:

Be eager to learn what’s on your customers’ irritation lists.

(Don’t forget the people inside your company, aka your internal customers. Their irritations ultimately spill over onto your paying customers.)

Notice your role in creating the problem or allowing it to continue.

For each irritation, brainstorm several ways to handle it and pick the best one. Divvy up or delegate.

Enjoy the results!

What do you think? What workplace irritations are you committed to eliminating?

2012 Copyright Marilyn Suttle

Marilyn Suttle is the coauthor of Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan. Marilyn travels internationally to deliver service excellence keynotes and workshops. Marilyn inspires her clients to excel by creating strong, productive relationships in every area of life. She specializes in creating “Suttle Shifts” in the way people think and act to produce massive results. When you need a keynote speaker or success coach, Marilyn can be reached at (248) 348-1023, marilyn@marilynsuttle.com or visit www.whosyourgladys.com
To access additional free customer service resources – including blog articles and video tips – visit www.whosyourgladys.com

I will be including several guest authors to contribute their articles on my Bold Solutions Blog.
Let me know how you enjoy their words of wisdom.

If you want more information on this subject make sure and check out my post on How to Create Strong Teams.

Let us hear what workshop issues drive you crazy.
Share your thoughts in the comment section below.

Until Next Time
This is Joyce Weiss, Conflict Resolution Consultant
and Remember…YOU GET WHAT YOU TOLERATE!

Check out Someecard.com for creative cards.

January 3, 2013 By Joyce Weiss Leave a Comment

Fast Help for a Tense Workplace

Ever wish you knew just the right thing to say or do in a sticky situation at work?
Here’s a cheat-sheet of best conflict reduction ideas all on a poster that you can hang on your wall of your office or cube!

These 20 action steps are the key for you to become a master communicator at work and home.

To expand on each idea, watch my FREE video series, “20 Tips to Reduce Conflict in the Workplace.”

You’ll get a full size download of the poster when you subscribe to the video series here: https://www.joyceweiss.com

The poster and videos work great together to help you improve morale and open up communication on your team, so be sure to share!

Here are a couple of my favorite tips:

“Ask a positive question to the negative person.
‘What is something good that happened to you today?’

This will force the negative person to say a positive response.” (It is fun to see this develop! ?)

“Set up a mentor program where all generations help each other using their unique talents, skills and perspectives.”

P.S.

Need more help with communication at work? Learn how to protect your time and bring harmony to your workplace with my On-Demand eCourse, “Communicate with Impact.” Go here to learn more:
https://joyceweiss.com/wp/communicate-with-impact-4-week-video-course

Until next time,

This is Joyce Weiss

And Remember…”You Get What You Tolerate”

August 22, 2012 By Joyce Weiss 1 Comment

Is Stress in the Workplace Killing YOU?

I recently received this interesting message from MastersDegreeOnLine.Org who gave me permission to use their image in my blog.

My clients ask me how they can reduce stress at work and gain more control in their life.
This blog post will give you some new facts about stress that may encourage you to see how important it is to take care of YOU!!

YES…even at work. Hey, if you don’t take care of yourself…who will? Got you there, didn’t I? 🙂

Let me know what kind of stress you experience at work.
I will create a new article from your comments.

Created by: www.MastersDegreeOnline.org

If you found this post interesting, click here for a blog post on New Facts About Stress

Was this helpful?
Please feel free to share this post with anyone who you think could benefit from the information.
Just be sure and give Joyce Weiss credit when you share or publish.

For more information on how to get your FREE Video Series –
20 Tips to Reduce Conflict in the Workplace sent to you and
the newly launched Communicate with Impact On Demand Course
hit this link to Joyce’s Conflict in the Workplace Website.

Until next time,
This is Joyce Weiss…and Remember

YOU GET WHAT YOU TOLERATE! 🙂

July 25, 2012 By Joyce Weiss 2 Comments

Add 26 Days to Your Year: Reduce Conflict in the Workplace

“If only I had more hours in the day.” How many times have you uttered those words?
If you’re like most people, you either think it or say it daily.
The good news is that we all have more time accessible to us.
The bad news is that we often let others steal it from us.

Consider this: International Communications Research in New York surveyed over 1,000 people on how many minutes per day
they are interrupted with things that they don’t want to do.
Over 42 percent of those surveyed admit that they spend 100 minutes or more every day on interruptions.

This breaks down to the following:

100 minutes (1-2/3 hours) per day
11-2/3 hours per week
26 days per year
5 weeks of vacation

While you can’t make up for lost time, you can have more time to do what you want to do – starting today!
The secret is to use Be Direct with Respect® principles.

Here’s how.

When someone asks, “Can I have five minutes of your time?” the natural response is to say,
“Sure,” even though you really don’t have five minutes…and you know those five minutes will grow into 15, 20, or even 30 minutes. A better response is, “Sure, I’d love to help you. Let me call you when I’m done with this project and we can talk then.”
Now you’re still engaging the person, but you’re doing it on your terms and your timeline, not theirs.

When someone tries to start a friendly conversation with you or engage in small talk and you don’t have the time,
the usual response is to stop what you’re doing and talk to the person. After all, you don’t want to be rude.
A better response is, “I’d love to hear more about your grand kids (or your new project, the new clients, etc.),
Right now I have a meeting (or a deadline to meet, a report to finish, a doctor’s appointment, etc.).
So let’s talk about this later today when I’m available.”
Again, it’s just a matter of redirecting the person to your timeline.

When you have a planned one hour meeting with someone and the hour is almost up but the other person shows no intention of leaving or ending the conversation, most people would let the meeting run over, which then disrupts their entire day’s schedule.
A better approach is, “Our time is just about up. Why don’t we use the remaining few minutes to decide when we’ll meet again to complete this discussion.”
At that point the person may suddenly be able to sum up all the key points. And if additional time is needed, now you’re doing it according to your schedule.

Take Back Your Time

Being Direct with Respect® is a skill that enables you to stop interruptions at work and home in order to do the necessary tasks.
It is an art to tell others that you can’t take care of their needs without sounding like a selfish person.
When you’re direct with respect, you can do what you need and want to do and get the respect from others at the same time.

Check out our new Communicate with Impact: Be Direct with Respect ON DEMAND Course.

Click here to Discover how WE can work together to help YOU become a master communicator so that you can add 26 days to your year!

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We want to hear from you!
Please send me your questions or comments in the comment box below… it’s all about connecting with my clients and loyal readers. 🙂
Feel free to share this article with others…just be sure to give credit to Joyce Weiss, Conflict Resolution Consultant (www.JoyceWeiss.com).

Until next time,
This is Joyce Weiss
and remember…YOU GET WHAT YOU TOLERATE!

What Has Life Taught YOU? Why Hardships Teach Us the Most Important Lessons!

Do You Want to Eliminate Workplace Irritations?

Fast Help for a Tense Workplace

Is Stress in the Workplace Killing YOU?

Add 26 Days to Your Year: Reduce Conflict in the Workplace

Contact Joyce

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