Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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When You Work With a Jerk Story #4

 

conflict frustrated lady putting paper to her headHave you ever worked in an environment that seemed more like high school…with bullies, rolling eyes, gossip mongers, and mean kids? I help my clients turn their toxic environment around and help them feel comfortable during tough conversations.  This post describes an email that I received from one of my loyal readers after he read several of the past posts on working with a jerk.  I did not make this up!  Names were changed to protect the innocent. 🙂

Todd’s Story
Todd is a sales rep for a mid sized firm.  He received a promotion for selling the most products in the company for the first quarter.  The leaders wrote Todd’s name on a huge recognition board in the lunch room.  Can you guess what happened next?  If you guessed that someone erased Todd’s name from the board…you are correct!  The horrific part is that no one at Todd’s firm addressed this mean spirited act. 

What Would You Do if You Were Todd’s Boss?
Click HERE to send me your ideas on what you would do.  By now, you can probably predict what I would suggest.  The leaders need to call an all employee meeting to address the negative behavior.  This cannot be tolerated because the culture needs to be positive and the team needs to support each other.  I hear many horror stories on negativity that is allowed in the workplace.  Leaders don’t always know how to break this cycle.  A negative culture needs to be addressed with either training on communication or conflict. 

I Want to Hear From You!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own communication “issues.”

Want to Share or Use This Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

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Do You Want to Create a Culture of Excellence?

cartoon office gossipDo you want to…

  • Reduce conflict in the workplace?
  • Get along better with your team?
  • Create a culture of excellence?

If so, this article is just for you.  If not you can forward it to someone who NEEDS to hear the message! 🙂  The ideas came from a brainstorming session during one of my training sessions on Creating a Culture of Excellence. 

Select the Following Statements That Fit You and Your Team

  • I will talk to you promptly if I am having a problem with you.  The only time I will discuss it with another person is when I need advice in deciding how to communicate with you in a positive way.
  • I will not back bite or blame.  I will ask you to do the same thing with me.
  • I will not complain about another team member and ask you to do the same.  If I hear you complain about someone, I will ask you to talk to that person.
  • I will do my best to start with a fresh slate and forgive past problems.  I ask you to do the same with me.
  • I will recognize you when you contribute quality work.
  • I will remember that neither of us is perfect, and that human errors are opportunities for learning.

… [Continue reading]

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Negativity is MORE Contagious Than the Flu!

conflict cat with eye patchDid I get your attention with this title?  I do hope so.  There is a constant theme every time I work with clients…dealing with a negative person or department.  I’m sure that most of you are shaking your head up and down thinking of someone who you know at work who spreads this negativity.  I am writing this blog because I just read a terrific book about this subject.  I will share the main concepts to give you some ammunition when someone tries to bring you down.

Jon Gordon is the author of The Energy Bus.  It is a story about George who is VERY negative about everything in his life.  His mantra is “What else can go wrong?”  He has to take the bus to work for a couple of weeks while his car is being fixed.  The bus driver, Joy is extremely positive and helps George see how his negativity is spreading to everyone at home and work.  The first page got me hooked when George met Joy who was smiling and he said to himself, “Who smiles on Monday?”  I couldn’t stop smiling myself because I was thinking of a very negative person who has the same personality as George.… [Continue reading]

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Powerful Secrets to Be a GREAT Coach

Do you know the answer to the following question?  How is coaching different than managing?

One of my Leadership components is a training on this very subject.  My clients want their top leaders to inspire their direct reports while attaining great results.  This blog will help you discover your “inner coach” which already exists. You will reduce conflict in the workplace after you add some of the ideas in this article.

The Difference Between Managing and Coaching

Managing/Directing

  • Telling someone what to do
  • Solving a problem
  • Directive, most input given by the manager

Coaching

  • Helping others solve their problems
  • Reflecting/Facilitating
  • Non-directive.  Most input contribute by the employee

Click here to read my article on 2 4 6 8…Who Do You Appreciate?  Employees!

Coaching Others

Once you start using more coaching strategies you will see your direct reports open up and respect in the workplace will be evident.

  • Coaching is bringing people from where they are to where they want to be. 
  • The secret of a great coach is to instill hope in others.
    • Who can you be?
    • Where can you go?
  • Coaches have the power to influence others to excel.

Stay tuned …. Next week I will include a resource on how to coach others to take ownership.  My clients are always asking me to cover accountability and responsibility in the training programs and the article will take you and your team to a new level.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Make sure and send me questions or ideas that you use when you coach others.  What is or is not working for you?

PPS Click here to read my article on  2 4 6 8…Who Do You Appreciate?  Employees!

 

 

 

 

 

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Breaking News! Dysfunctional Cultures Never Work

cartoon oops fb out of timeHow many times do we have to see the same dysfunctional scenes play out about governmental agencies or corporate teams when transparency or trust don’t exist?  Reducing conflict in the workplace is important in all sizes of organizations.  The following are culture busters that guarantee a culture to crash:

  • Mistakes are hidden
  • People are afraid to speak up
  • Confusion on who to trust or even talk to
  • Morale is at a all time low
  • Lack of transparent leaders
  • etc, etc

We saw this when the leaders of the Secret Service tried covering up for the numerous blunders concerning the President of the United States. … [Continue reading]

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831