Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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January 22, 2013 By Joyce Weiss Leave a Comment

Improve Your Meetings from Boring to Creative!

cartoon concensus  boring meeting

Does this cartoon look familiar?  If so, you are NOT alone!
If you want to reduce conflict in the workplace and improve morale please read this blog post. 🙂

Many of my clients tell me that their meetings are long and unproductive.  We conduct a Code of Honor to make rules to change meetings from boring to creative.  I will cover more details on The Code of Honor in a future blog.

Here are 3 Brainstorming Stages to Improve Team Creativity

What are productive steps for a useful brainstorming session?
How can you accomplish what you really want to get done?
Try the following steps:

1. Blue area = IDEAS

  • The sky’s the limit
  • Ideas fall out of the blue
  • Look at the possibilities
  • What’s good about it?
  • Challenge your assumptions

2. Red Area = SELECTION

  • Discuss hurdles
  • How can we make it better?
  • Go back to the blue area

3. Green Area = ACTION PLAN

  • Implement ideas
  • Who do we need to back us up?

    If you want more information and exercises on how to improve morale and improve your meetings, read this blog post:
    Reduce Conflict in the Workplace by Creating Strong Teams.

Was this helpful?
Let us hear your thoughts in the comment section below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit Joyce’s Website

Until Next Time…This is Joyce Weiss
and Remember…YOU GET WHAT YOU TOLERATE!

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Team Synergy
Tagged With: Communication, conflict in the workplace, effective communication, employee morale

January 15, 2013 By Joyce Weiss Leave a Comment

Do you want to be a MASTER Communicator?

use the power talk formular 1

My clients tell me that they really enjoy the Tough Communication     portion of my “Resolving Conflict in the Workplace” program.
This blog post describes a small portion of the training so that you can start improving your communication skills.

Let’s say that you need to have that difficult talk with Bob who is a great person on your team BUT he does not clean up after he uses the kitchen.  The team agreed that everyone was responsible to clean the kitchen.  The team talks about Bob and you want to stop the gossip.

Many times people don’t know how to have these “talks” and they use sarcasm like, “You are really a slob and we are sick of it.”  Obviously you won’t get very far with this comment and Bob will become defensive.  So what can you do?

The answer…Use The Power Talk Formula described in the photo.

Here is a possible response:  Bob, “I am frustrated when I come into the kitchen and see dirty dishes because everyone on the team agreed to clean up after themselves.”  Of course Bob can still get defensive.  If he does you can continue in a calm tone to make sure he really understands how this is about the team’s agreement to keep the kitchen clean and not about him.  This formula works like a charm after you practice, practice, and practice.

It took me a long time to get comfortable with this formula and it is a now a natural skill.  Remember, I said that it took me a long time to learn the skill.  I suggest that you practice this with your family.  You may thank me after you get some great results and PLEASE share your successes with me in the comment section below.

Receive your own poster with 20 tips to become a MASTER communicator.
Sign up for the FREE Video Series “20 Tips to Reduce Conflict in the Workplace” at my website.
You will receive your FREE poster immediately!

Was this helpful?
Feel free to share this blog post and the videos with your team!  Please acknowledge that the information came from Joyce Weiss’s blog.
Share your Tough Communication successes in the comment section below.

Until next time…This is Joyce Weiss
and Remember…YOU GET WHAT YOU TOLERATE!

 

 

 

 

 

 

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Increase Respect in the Workplace
Tagged With: constructive feedback, how to improve communication skills, resolve conflict and interpersonal issues

January 3, 2013 By Joyce Weiss Leave a Comment

Fast Help for a Tense Workplace

20actionstepsposterEver wish you knew just the right thing to say or do in a sticky situation at work?
Here’s a cheat-sheet of best conflict reduction ideas all on a poster that you can hang on your wall of your office or cube!

These 20 action steps are the key for you to become a master communicator at work and home.

To expand on each idea, watch my FREE video series, “20 Tips to Reduce Conflict in the Workplace.”

You’ll get a full size download of the poster when you subscribe to the video series here: https://www.joyceweiss.com

The poster and videos work great together to help you improve morale and open up communication on your team, so be sure to share!

Here are a couple of my favorite tips:

 “Ask a positive question to the negative person.
‘What is something good that happened to you today?’

This will force the negative person to say a positive response.” (It is fun to see this develop! ?)

“Set up a mentor program where all generations help each other using their unique talents, skills and perspectives.”

P.S.

Need more help with communication at work? Learn how to protect your time and bring harmony to your workplace with my On-Demand eCourse, “Communicate with Impact.” Go here to learn more:
https://joyceweiss.com/wp/communicate-with-impact-4-week-video-course

Until next time,

This is Joyce Weiss

And Remember…”You Get What You Tolerate”

Filed Under: Articles on Stress, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Improving Communication, Increase Respect in the Workplace, Individual and Team Coaching, Respect in the Workplace, Team Synergy, Videos, Workplace Gossip
Tagged With: conflict in the workplace, how to improve communication skills, improving communication skills, resolve conflict and interpersonal issues

August 22, 2012 By Joyce Weiss 1 Comment

Is Stress in the Workplace Killing YOU?

I recently received this interesting message from MastersDegreeOnLine.Org who gave me permission to use their image in my blog.

My clients ask me how they can reduce stress at work and gain more control in their life.
This blog post will give you some new facts about stress that may encourage you to see how important it is to take care of YOU!!

YES…even at work.  Hey, if you don’t take care of yourself…who will?  Got you there, didn’t I? 🙂

Let me know what kind of stress you experience at work. 
I will create a new article from your comments.

Master Your Stress
Created by: www.MastersDegreeOnline.org

If you found this post interesting, click here for a blog post on New Facts About Stress

Was this helpful?
Please feel free to share this post with anyone who you think could benefit from the information.
Just be sure and give Joyce Weiss credit when you share or publish.

Sign up at the  RSS Feed on this blog site to be included in future posts from Joyce on this subject.

For more information on how to get your FREE Video Series –
20 Tips to Reduce Conflict in the Workplace
sent to you and

the newly launched Communicate with Impact On Demand Course
hit this link to Joyce’s Conflict in the Workplace Website.

Until next time,
This is Joyce Weiss…and Remember

YOU GET WHAT YOU TOLERATE! 🙂

Filed Under: Articles on Stress, Conflict and Resolution Specialist, Conflict in the Workplace, Facts about Stress, Life Prioritization, Work Life Balance Articles
Tagged With: Conflict and Resolution Specialist, doing more with less, Facts about Stress, Life Prioritization, stress, stress facts, work stress

July 25, 2012 By Joyce Weiss 2 Comments

Add 26 Days to Your Year: Reduce Conflict in the Workplace

“If only I had more hours in the day.” How many times have you uttered those words?
If you’re like most people, you either think it or say it daily.
The good news is that we all have more time accessible to us.
The bad news is that we often let others steal it from us.

Consider this: International Communications Research in New York surveyed over 1,000 people on how many minutes per day
they are interrupted with things that they don’t want to do.
Over 42 percent of those surveyed admit that they spend 100 minutes or more every day on interruptions.

This breaks down to the following:

100 minutes (1-2/3 hours) per day
11-2/3 hours per week
26 days per year
5 weeks of vacation

While you can’t make up for lost time, you can have more time to do what you want to do – starting today!
The secret is to use Be Direct with Respect® principles.

Here’s how.

  •  When someone asks, “Can I have five minutes of your time?” the natural response is to say,
    “Sure,” even though you really don’t have  five minutes…and you know those five minutes will grow into 15, 20, or even 30 minutes. A better response is, “Sure, I’d love to help you.   Let me call you when I’m done with this project and we can talk then.”
    Now you’re still engaging the person, but you’re doing it on your terms and your timeline, not theirs.
  •  When someone tries to start a friendly conversation with you or engage in small talk and you don’t have the time,
    the usual response is to stop what you’re doing and talk to the person. After all, you don’t want to be rude.
    A better response is, “I’d love to hear more about your grand kids (or your new project, the new clients, etc.),
    Right now I have a meeting (or a deadline to meet, a report to finish, a doctor’s appointment, etc.).
    So let’s talk about this later today when I’m available.”
    Again, it’s just a matter of redirecting the person to your timeline.
  •   When you have a planned one hour meeting with someone and the hour is almost up but the other person shows no intention of leaving or ending the conversation, most people would let the meeting run over, which then disrupts their entire day’s schedule.
    A better approach is, “Our time is just about up. Why don’t we use the remaining few minutes to decide when we’ll meet again to complete this discussion.”
    At that point the person may suddenly be able to sum up all the key points. And if additional time is needed, now you’re doing it according to your schedule.

Take Back Your Time

Being Direct with Respect® is a skill that enables you to stop interruptions at work and home in order to do the necessary tasks.
It is an art to tell others that you can’t take care of their needs without sounding like a selfish person.
When you’re direct with respect, you can do what you need and want to do and get the respect from others at the same time.

Check out our new Communicate with Impact: Be Direct with Respect ON DEMAND Course.

Click here to Discover how WE can work together to help YOU become a master communicator so that you can add 26 days to your year!

Was this helpful?
We want to hear from you!
Please send me your questions or comments in the comment box below… it’s all about connecting with my clients and loyal readers. 🙂
Feel free to share this article with others…just be sure to give credit to Joyce Weiss, Conflict Resolution Consultant (www.JoyceWeiss.com).

Until next time,
This is Joyce Weiss
and remember…YOU GET WHAT YOU TOLERATE!

 

 

 

Filed Under: Articles on Stress, Conflict and Resolution Specialist, Conflict in the Workplace, Facts about Stress, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Life Prioritization, Miscellaneous, Work Life Balance Articles
Tagged With: Communication, Conflict and Resolution Specialist, conflict in the workplace, doing more with less, effective communication, Facts about Stress, how to improve communication skills, improving communication skills, Life Prioritization, listening skills, personal accountability, resolve conflict and interpersonal issues, stress, work life balance, work stress

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