Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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5 Ridiculously Simple Ways to Improve Your Team

conflict in meetingYou know those communications…the ones where you just can’t
pay attention or roll your eyes.

Have you ever been on a losing team? What would you have changed
if you were the leader?

Don’t set your team up for failure.
Whether you’re the team leader or a team member,
don’t let the following 5 scenarios happen in your office.

On a Losing Team, People:

1. Do not know what is expected.

2. Do not know how he/she is doing.

3. Cannot do the required skills.

4. Lack organizational support.

5. Have poor relationships.

What Can YOU Do When You See Your Team’s Success Dwindle?

1.  Ask questions and be clear about what is expected from your company, colleagues, and your boss.

2.  Find out how you are doing a few times/year and NOT just during evaluations.

3.  Know what the required skills are for you and others and get training immediately.

4.  Look for another job if there is no support from the top.

5.  You don’t have to like your colleagues.  Let go of old issues if they are getting in the way.
Do your best to change a negative situation into something a bit more manageable in order to
move forward.

Remember…YOU Get What YOU Tolerate!

Click here for an article on How to Increase Respect in the Workplace.

Thoughts from Joyce

I know that these 5 ideas sound easy.  They are not always simple to follow.
Please write questions about your own conflict or communication situations at work.
You are not alone.  There is usually a second right answer once you brainstorm with an ally!

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share.

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For more information, videos, articles and podcasts, visit Joyce’s website.

Click here for an article on
How to Increase Respect in the Workplace and Reduce Stress

 Until next time…This is Joyce Weiss

Remember…YOU Get What You Tolerate!

Don’t run away from conflict. Resolve it now to get respect back in the workplace.

I help people have tough conversations so they get a better night’s sleep!

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Cruel Words Take Root in Us-Learn to Focus on Positives Instead

conflict business man being blamedAt times my clients share stories about how their parents influenced them
either in a positive or negative way. It is amazing how many details many of
us remember-both the good and bad.
We all have our own stories and the content of this post is taken from my book,
Take the Ride of Your Life! Shift Gears from More Balance, Growth and Joy.

Hope that you enjoy it.

joyce on bike reading book

Tom’s Story

Tom’s dad drilled the classic “you’re a loser” mentality into his head at an early age.
But that doesn’t mean Tom became a loser.

Tom, a successful salesperson, was told at an early age not to believe
in himself. “You are a loser. You will never amount to anything.
You will never learn to ride your bike, either,” his father said.
Those cruel words pounded into Tom’s subconscious and took root.

Despite the expectation of failure and the utter lack of love and support,
Tom was determined to learn.
As an adult, he became obsessed with success at work.
“I cannot fail!” he would tell himself.

This became the entire focus of his life, affecting his family and even his health.
Rather than relishing his success, he was afraid of “falling off the bike” of his youth.
He did not realize he was a winner from the first time he “pedaled” with determination
to succeed on his own.

Hope for Tom!

Eventually, Tom was able to see all the positives in his life and discovered
that he trusted himself all along.
He realized he was not only strong and determined — he was a success!

Questions from Joyce

 When did you turn a negative message into something positive?
Post a comment and you will receive a copy of my e-booklet,
“19 Secrets for Successfully Navigating Life’s Potholes, Ruts and Obstacles”

Was this helpful?
Please send me your bike story.  Place your comments in the comment box.
Who taught you how to ride?
What memories do you have about that important time in your life?
What lessons did you learn from your parents or other adults when you were a child?

Loyal readers like you help us find more people who
could benefit from these posts.
Feel free to share this post.  Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…
who could benefit from the inspiration and knowledge on improving their working condition
or home life.

Until next time,
This is Joyce Weiss, M.A., CSP, CVP

I work with individuals and small groups to make sure that everyone feels heard and respected to Kick Conflict to the Curb!

Remember…You Get What YOU Tolerate!

 

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Take a Negative Lesson & Turn it into a Postive Change

ride cartoon bumpy road

Here’s another story from my book, Take the Ride of Your Life! Shift Gears for More Balance,Growth and Change. This post will help you when you are experiencing bumpy roads in your life….to reduce conflict in the workplace and home!

What do you use to escape stress and negativity? For Natalie as a child, she always used her bicycle.

Natalie’s Story

Natalie, a production manager for a publisher, learned to channel the stresses of childhood into adult strengths. She used her bicycle to escape her critical dad and alcoholic mom.

“My father taught my brothers and me to ride bicycles. He was a schoolteacher and had patience with everyone but his own children. He tried using anger to motivate me. He’d say, ‘Come on, you can do this. Don’t be a wimp.’ Being told this in earshot of the neighborhood
kids was mortifying.”

“Once I learned how to ride, I would get on my bike and go wherever the bike would take me. Sometimes it would be to a friend’s house, sometimes a ride around the city. I would pedal along highways and even on unpaved, bumpy roads. When things were really bad at home, I would head miles north to get to a beach. My head always felt clearer there. I would often daydream about what life could be like as I rode.”

Self-motivated and self-sustaining, Natalie took the negative lessons of her parents and turned them into positives for herself and her
daughter. She learned courage on her bike.

PS Click here to order your own copy of Take the  Ride of Your Life!
It is an easy summer read.

Two of Joyce’s Favorite Quotes

“No pessimist ever discovered the secret of the stars, or sailed to an uncharted land, or opened a new doorway for the human spirit.”
Helen Keller

“An optimist sees an opportunity in every calamity; A pessimist sees a calamity in every opportunity.”
Sir Winston Churchill

Consider the following question:
What would cause you to say…

“Don’t bug me.  Get off my case?”

Please share your thoughts. I will write a future blog about the comments sent to me.

Was this helpful?

Please send me your bike story.  Place your comments in the comment box at the end of this post.

       Who taught you how to ride?
       What memories do you have about that important time in your life?
       What lessons did you learn from your parents or other adults when you were a child?

Loyal readers like you help us find more people who could benefit from these posts.

Feel free to share this post.  Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…who could benefit from the inspiration and knowledge on improving their working condition
or home life. 

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here to order your own copy of Take the  Ride of Your Life! It is an easy summer read.

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Do You REALLY Want to Improve Morale?

photo the office superboss

This is the 2nd post about the gems that I learned from the MI Lean Consortium Conference.
The information for this post comes from an incredible LEAN leader and author, Jamie Flinchbaugh.
Employee engagement helps reduce conflict in the workplace…only when programs are put in place after a lot of planning with the entire team.

 

 

 


 

Employee Engagement Works When…

  • Everyone buys into the program, not just the leader or a few people
  • Leaders become teachers and walk their talk
  • Problems with the program are dealt with immediately

3 Important Ideas That Impact Change

  • Behavior is how we act
  • Action is what we do
  • Results are what we get

Build Tension with Change…NOT Stress

  • What is the current reality?
  • What is the vision of the ideal state?

The gap creates tension.  This will help the team forward.  Now discuss what changes need to be made
to get the results that you ALL want.

How to Build Positive Tension

  • Eliminate fear
  • Eliminate comfort
  • Make sure that there is space for learning and making mistakes

 Joyce’s Opinion on Successful Employee Engagement

Respect is NOT about being nice

“Be Direct with Respect ” is our company trademark that has changed the environment for my clients.
The idea is to give your opinion to anyone in a respectful way.
It takes practice to learn communication skills that work!
The GAP is where people learn new behavior for themselves and others.

Click here to find out how you and your team can take an ON Line Master E-Course
Communicate with Impact.
You will be in touch with Joyce for 2 months while you practice
new skills to get the communication results that you deserve.
Learn how to deal with negativity, bullies, time wasters, and boundaries.
You take the class from the comfort of your own home and the class is personalized to fit your needs.

OK, It’s YOUR Turn!

Please share how your company encourages employees to share their opinion to make positive
change in your company.

Was this helpful?
Please send me any comments that you may have on this subject.
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share these ideas. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these ideas on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…
who could benefit from the inspiration and knowledge on improving their working condition or home
life.

 Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS  Click here to find out how you and your team can take
an ON Line Master E-Course Communicate with Impact.

 

 

 

 

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Employee Engagement Rocks!

cartoon booste office moraleI just attended a very productive few days at the
MI Lean Consortium Conference in Traverse City MI.
I will be sharing some of the “gems” that I learned in the next few blog posts.

LEAN Thinking: Eliminate waste and maximize profits

Andy Dillon, State of MI Treasurer was one of the keynote speakers.

He told us how MI has saved money and increased productivity by using LEAN concepts.

Here are key ideas from his speech:

  • People do things wrong for so long that they don’t know if the system is broken
  • Know your weaknesses and hire people who can fill those gaps
  • Everyone needs to be trained in LEAN in order for it to be successful
  • Leaders not only have to buy into the LEAN concepts…they have to be part of the change

Mr. Dillon and his team spoke to numerous state employees and REALLY heard what was needed
to get more employee engagement. As a result morale and productivity went up after employees
had a chance to share ideas on how to improve things for both citizens and themselves.

The idea is…don’t ask for input unless you will do something about it!

You may be wondering…Joyce, what is your interest in LEAN Thinking?
Once there is change, there is conflict.
I will be assisting LEAN consultants on how to manage conflict.

It takes a while for people to like and understands LEAN thinking.
There will always be the naysayers who complain and try to derail the process.
LEAN consultants use several tools to help change and I will help make the process move forward.

I will be learning about the concepts and start taking courses through the MI Lean Consortium
because I see such value and the results are over whelming.

Please share if you use LEAN Thinking concepts and how they have helped.
Also share frustrations that you have experienced and we can start an interesting conversation
on how to move forward.

Below is a link to the Mi Lean Consortium.
Their philosophy is “Making MI the Benchmark for Economic Success.”
Michigan Lean Consortium website

 Was this helpful?

Please send me any comments that you may have for this blog post.
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.

There may be someone in your life who is experiencing some stress…
who could benefit from the inspiration and knowledge on improving their
working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS  Check out my short interview on The Leaning Edge Radio Show about
communicating ideas between employees and ways to eliminate wasteful
conversations with host and MLC Chair, Debra Levantrosser.  
The Leaning Edge Radio Show with Debra and Joyce

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831