Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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November 6, 2013 By Joyce Weiss 7 Comments

Powerful Presentation Skills Secrets From a 13 Year Old

dylan bm at BTDo you want to…

  • Get a standing ovation at your next speech?
  • Feel more confident at your own presentation?
  • Earn the respect that you deserve?
  • Have fun during your presentation?

If you answered “yes” to any of these important stress producers, then you are in the right place!  This blog post will show you EASY ways to create a speech that your audience will appreciate and that you will actually enjoy.

I had the honor of being my grandson’s tutor for his Bar Mitzvah speech.  The portion that I helped Dylan with was in English.  The Temple asked me to help him since I am a keynote presenter and consultant who writes my own material.  I jumped at the chance and didn’t realize that this  experience was going to be such a highlight in my life.  Many of my clients share that they create a lot of stress and conflict for themselves when they have to make a presentation.  Believe me they are NOT alone! 

It took us over a year to do the research and develop Dylan’s paper. 
He had to find 2 heroes that represented his values.  Dylan selected Simcha Blass (the Israeli inventor of drip irrigation) and Salva Dut (who develops wells in South Sudan with his project “Water for South Sudan.)  Dylan thought that we were almost done.  Here is where the fun began!  Please try these tips when you develop your own speech. 

I asked Dylan to read his speech out loud.  He did and like any good coach I asked him, “What did you like about your presentation and where can you improve?”  His answer was perfect when he said, “I liked the content but I was bored when I read it out loud.” 

We usually fall in love with our words of wisdom which is good.  The first step is to create an interesting speech.  I find that most people miss the second step…which is delivery.  Think of a time when you heard a speaker and you bored out of your mind.  The content was probably good BUT it is all about delivery. The delivery part of the project took 6 months.  We immediately fixed the part where he was bored. 

Here are the secrets on why he received a standing ovation:

  • We placed the symbols >>> where he needed to pause
  • We highlighted the areas where there was humor and placed a 🙂  at the end of the sentence so he would smile.  This gave a hint to the audience and sure enough they laughed during these great moments
  • We underlined words that needed emphasis
  • We marked sentences where he needed to lower his voice
  • We found stories in his own life so the audience could relate

He worked on this part for weeks and guess what happened?  His presentation was not only informative, humorous, and delivered like a professional…he also received a standing ovation.  This is not typical when a 13 year old gives a speech!

What can we all learn from this? 

  • Be yourself and make sure to add humor in your speech.  I’m not talking about jokes!
  • Decide where you need to slow down, emphasize words, and lower your voice.
  • Add stories from your own experience.  I don’t care what topic you are speaking about because this personalizes your ideas.
  • Prepare, prepare and prepare so your audience thinks that you are relaxed and an expert.

    The experience that Dylan and I had was priceless.  The lessons that we both learned were amazing.  I hope that these ideas will help you create future speeches that will reduce stress and conflict for you.  Please feel free to ask me questions about your own presentation skills.  I look forward to answering your questions.  If you need another pair of eyes to see how you can improve your speech, please feel free to contact me. 

 Was this helpful?
Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.
Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is experiencing some stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant
I help others have tough conversations so they get a better night’s sleep.
Remember…You Get What YOU Tolerate!

 PS  If you want to learn how to Communicate with Impact please read this description about a powerful On-Line Master Communication Course.  The course will teach you how to improve your communication at meetings, deal with bullies and negative people, and reduce conflict in the workplace.  Feel free to call me for more details on how I will be your coach for 2 months.  The course only requires a few minutes of work per day.  Call today (800.713.1926) to start improving your communication so you can earn the respect that you deserve!

 

 

Filed Under: Communication, Continuous Improvement, How to Improve Communication in the Workplace, Keynote Speaker
Tagged With: Communication, how to improve communication skills, presentation skills

October 29, 2013 By Joyce Weiss Leave a Comment

Powerful Secrets to Liberate Your Team

get new employees In the last blog post you read how Daniel Pink (author of Drive: The Surprising Truth About What Motivates Us) describes motivation 1 and 2. This blog post will cover how to reduce conflict in the workplace and liberate your team.

Motivation 3 is about 3 of my favorite words…quality and continual improvement. Daniel Pink tells us that “Human beings have an innate inner drive to be autonomous, self determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives. People are devoted to becoming better and better at something that matters. It connects that quest for excellence to a larger purpose.”

ROWE: Results Only Work Environment

The ROWE environment is one where people can get the work done how they want and wherever they want as long as they get it done. It’s all about creating conditions for people to do their best work.

  • Meddius a software company promotes an environment where people focus on doing the work and not on being judged for wanting to go to their daughter’s soccer game. It’s not about the money…it’s about the feeling of freedom and autonomy.
  • Atlassian an Australian software company encourages employees to spend a day working on a problem they want to solve, even if it isn’t part of their regular job. They work 24 hours on solving a problem and share their discoveries the next day with their team. Many great ideas come out of this problem solving day. The management serves chocolate cake and beer during the 24 hours.
  • Netflix the company that offers us movies or TV series allows employees to take as much time off as long as they get their work done or covered. They focus on what people get done and not how many hours or days they worked.

Features of Autonomy

  • What people do
  • When they do it
  • How they do it
  • Whom they do it with

Liberated Behavior Emerges When People Have Autonomy Over the 4 T’s

  • Their task
  • Their time
  • Their Technique
  • Their Team

Thoughts from Joyce

You may be thinking something like…”Joyce, this sounds really interesting BUT this will not work in my company or with my team. I realize that your corporate structure may not “allow” this kind of liberation. I do encourage you to be open and to see how you can make some realistic changes to start liberating your people.

The most important ingredient in this entire blog is to make sure you have people working at your company who want to be autonomous. They must have a growing mindset. You need to trust them. They need to do quality work. Another words…Do you have a team who can be liberated on their own watch? Can they be autonomous? If not, none of these ideas will work. The next blog post will give more strategies on how to liberate your team.

I have just created a new program called Keys to Employee Engagement: Love What You Do! Please call me at 800.713.1926 for details on how we can start making powerful changes in your work environment.

Click here to watch my short video on the
Importance of Constant Improvement

Was This Helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC, www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is experiencing some stress…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

Click here to watch my short video on the
Importance of Constant Improvement

Filed Under: Conflict in the Workplace, Continuous Improvement, How to Improve Communication in the Workplace, Miscellaneous, Team Synergy
Tagged With: conflict in the workplace, employee morale, personal accountability

October 16, 2013 By Joyce Weiss 2 Comments

You Have to Read This Book on New Ideas to Motivate Others

cartoon oops fb out of timeIf you want to reduce conflict in the workplace and fully engage yourself or your team then read on! Daniel Pink is the author of DRIVE: The Surprising Truth About What Motivates Us.

The next few blog posts will describe important aspects of autonomy that you can adapt for yourself or your team. Some of the information is not new YET Daniel Pink shares interesting strategies to explore what motivates you and others.

Autonomy is always an issue that my clients want me to cover in their training. They always ask me, how can I motivate my team or fire up the troops? 

 This post and the ones that follow will help start your own journey on this topic.

Click here for my short video on The Importance of Being Accountable.

 Daniel Pink tells us that Motivation 1 is about survival only.

Motivation 2 is about a drive to seek reward and avoid punishment such as bonuses or incentive plans.

I will describe Daniel Pink’s ideas about Motivation 3 in the next blog post.  I will give you a hint…it is all about autonomy.

 Motivation 2 sounds like…”If you do this…you will get this.” For example, “If you improve productivity we will give you a bonus.”  People expect these kinds of rewards all the time and it  takes away their autonomy.  People don’t have control of their lives with this kind of motivation.  They eventually do the task for the reward.

The carrots and sticks approach creates the following behavior:

  • Diminishes performance
  • Crushes creativity
  • Fosters short term thinking

At times the carrots and sticks approach will work.  For example, promise an office party if the team does some mundane task on a weekend. “If you come to the office on the weekend to stuff envelopes, we will have a gourmet dinner delivered to our office this week.”  There is no hidden agenda in this statement.  The team knows that for this one mundane project, they will get rewarded.

Carrots and Sticks (Motivation 2) works when:

  • You offer a rational for why the task is necessary
  • Acknowledge that the task is boring
  • Allow people to complete the task their own way

Please share the good or bad news on how you use this kind of approach.
What has worked and what has back fired when you use the “if you do this…you will get this” approach?

Look for strategies on the new way of motivating others in the next few blogs. I will share case scenarios that I have seen with my own clients on how they have turned non engaged teams into self motivated employees.

Was this helpful?

Please send me any comments that you may have for this blog post.
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.

There may be someone in your life who is experiencing some stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 

PS Click here to check out my short video on the importance of autonomy

 

 

 

 

 

Filed Under: Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Team Synergy
Tagged With: doing more with less, employee morale, personal accountability, team building

October 1, 2013 By Joyce Weiss 1 Comment

Leadership Secrets Learned from Breaking Bad

breaking bad

I am a BIG fan of the TV series “Breaking Bad.”
It is intriguing to see how much positive hype is taking place right after
the powerful ending.
Many of the actors are giving such accolades to the entire writing team,
directors, producers  and staff.
They worked together for over 5 seasons and they still think of everyone
as a family.

 

 

So are you wondering…

“How in the world is the cast still feeling such a connection with each other?”

I heard the following statements in interviews from the show’s writers and actors.
They fit perfectly with the themes that I share with you weekly on dealing with conflict
in the workplace and improving communication.

Strong teams need to communicate openly in order to create an engaging environment.

Strong teams need to know:

1. “Tell me what you expect from me.”

2. “Give me an opportunity to perform.”

3. “Let me know how I’m getting along.”

4. “Give me guidance where I need it.”

5. “Recognize me for my contributions.”

Each actor and writer mentioned that they were able to ask these questions to directors and
producers. They helped create such a cohesive group of people.
Are these sentences being spoken in your workplace?

Was this helpful?
Please send me any comments that you may have for this blog post.
What do you do to engage your team?
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…who could benefit
from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here to listen to Joyce’s podcast on Creating Team Synergy

PPS Click here to discover how you can have tough conversations and get a better night’s sleep
by mastering your communication skills.
Joyce will support you for 2 months during her
Master E-Course Communicate with Impact.

 

Filed Under: Collaboration Strategies, Communication, How to Improve Communication in the Workplace, Increase Respect in the Workplace, Miscellaneous
Tagged With: effective communication, employee morale, improving communication skills

September 24, 2013 By Joyce Weiss 2 Comments

My Mother’s “Bike Story”: Seize Every Opportunity!

Sara and Joe 2

Joyce’s Lessons Learned from Her Parents

Our parents and grandparents influenced us in so many ways.
Some of you may have wonderful memories of your youth.
Others may not want to relive those memories.
The question that I ask in my Take the Ride of your Life Workshop is…
How do you live your life because of OR in spite of the lessons learned in your childhood?

My mother Sara and father Joe left a very positive legacy with our family.
I look for opportunities during stress due to the lessons that I learned from my parents.
Any one who knows me, realizes that they better not complain for a long time
without my strong responses on letting go of the small things and changing
what you can in your life! 🙂

I hope that you enjoy another story taken from my book, Take the Ride of Your Life!
3d_taketheride_cover_med

Sara’s Bike Story

Sara learned a wonderful lesson the positive way. Her first bike
experience didn’t take place until after she was married my father, Joe.
It made a strong impression. “During the Depression,” she recalls, “none of us
had any money. People made do then. It was a simpler time. I never
had my own bike or a chance to ride one.

“One day, we went to River Rouge for a picnic and saw that there
were bicycles to rent. My husband taught me how to ride. He was so
gentle! I trusted him completely. Before I knew it, I was off and riding.

In a way, this event sums up what I believe: When I want to do something,
I do it, right then and there. I don’t wait or plan for the perfect
time. I seize the opportunity when it’s there.

“Now I’m in my eighties and am an independent widow. I don’t
want to trouble anyone else if I can help it. When the faucet broke, I
went to the hardware store, bought a new one, and replaced the old
one. It gave me a lot of satisfaction.

Although I haven’t been bike riding in a while, I exercise every day.
When I go places with my daughters, I can keep up with them.
I still drive a car, so I still ‘pedal’— even if it’s with one foot.”

My parents did not complain very often, and had no patience with
those who did. Upbeat, non-judgmental, and full of enthusiasm, Sara and Joe
were always ready to learn new things, because every day offered them new
opportunities, despite obstacles.

Joyce’s Questions for You

Sara didn’t learn how to ride a bike until she was married to my father, Joe.
She didn’t have the opportunity until then and when she saw it, she didn’t wait.

1. What are you waiting for?

2. What do you need to do to live a fulfilled life?

3. What lessons did you learn from your parents or grandparents?

Please answer in the comment section towards the end of this blog post.

Click here for an article on “Warning: Use These 6 Tips to Gain Control at Your Own Risk

Staying Connected with Joyce

Was this helpful?

Please send me any comments that you may have for this blog post.
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict in the workplace
and home.  There may be someone in your life who is experiencing stress…
who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here for an article on “Warning: Use These 6 Tips to Gain Control at Your Own Risk

PPS Click here to sign up for Joyce’s FREE e-zine and video series on
“Dealing with Conflict in the Workplace.”

PPPS Click here to order your autographed copy of Take the Ride of Your Life!

 

Filed Under: Articles on Stress
Tagged With: Life Prioritization, personal accountability, personal development

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