Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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November 20, 2016 By Joyce Weiss Leave a Comment

Workplace Bullying is a Hot Training Topic

Workplace Bullying is a topic that my clients are asking me to address for their training initiatives. Bullies are really 2- year- olds disguised in adult clothing.  This article will give you 3 ideas on how to deal with workplace bullies.  I will be sharing numerous videos on bullying in the next few blog posts.  Make sure to send me your own experiences because believe me, you are NOT alone!

A few questions from Joyce: conflict suma wrestler

  • Were you bullied as a child?
  • Did you fight back or just take it?
  • Is there someone at work who is a bully to you or others?
  • Does your organization deal with bullies in the workplace?

These questions are ones that are coming up more and more when I talk to clients.  They see an increase in workplace bullying and they don’t know how to stop this conflict in the workplace. 

Workplace Bullying Idea #1:  Fear and Intimidation at Work

The mean boys or girls grow up and become even meaner as adults…especially if no one confronted this negative behavior.  Fear and intimidation become part of their daily routine even if they are in leadership roles.  Yelling, swearing, ignoring, demeaning others in front of employees, etc are all ways for bullies to control others.  It works because most people don’t know what to do.   I’ve been researching this subject lately to find new data to share with my clients.  I will write future blogs on the danger of NOT dealing with bullies.

Workplace Bullying Idea #2:  An Actual Example From a Client

Debbie called me for me to help her deal with someone on her board who was bullying her.  Debbie’s boss appreciates her and is pleased with her performance because she steadily raises money for the organization.  Her boss knows about Sean, a board member who continuously demeans her.  Debbie called me at the suggestion of her boss. Debbie has 100% support from her boss who wants her to take care of Sean on her own terms.  Sean also micromanages Debbie.  Debbie and I worked on a few techniques. 

Workplace Bullying Idea #3:  Examples That Worked for Debbie 

I don’t want to be belittled. I do want to maximize and collaborate our different skill sets, connections, and experience in raising as much money for our organization as possible.

I’m overwhelmed when I don’t get things done in a timely manner because it is not a professional reflection on our team.
I’m frustrated when I’m micromanaged by someone other than my boss because I have a proven track record of success.

 Click here for more examples of the Power Talk Formula. Is is a short video with some great techniques.

Sean folded his arms at first and did not respond.  The next board meeting his behavior changed and Debbie left a message on my voice mail at midnight because she was thrilled that she was able to turn things around.  It is a risk to speak to a bully.  At times things actually get worse especially when the are narcissists!  With practice and support, we can all discover ways to resolve these issues.

I want to hear from you!

Feel free to send me your questions or concerns either on my blog or to my email if you want more privacy. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”  Let me know if you are working with a bully or if you are one yourself.  Cicero said, “Where there is life, there is hope!” 🙂

  Click here for more examples of the Power Talk Formula. 

CLICK HERE to learn how Joyce can help your company eliminate workplace bullying

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

READ more articles and listen to podcasts at our bullying in the workplace knowledge base https://www.joyceweiss.com/resources/knowledge-base/bullying-in-the-workplace/

Do you need creative gift ideas for your friends or relatives?  Click here to explore Joyce’s products that are perfect for anyone who likes books on professional growth and inspiration. joyce on bike 208x280

Filed Under: bullying in the workplace, Conflict and Resolution Specialist, How to Improve Communication in the Workplace
Tagged With: bullying in the workplace, personal development, resolve conflict and interpersonal issues

November 13, 2016 By Joyce Weiss Leave a Comment

Discover My Proven & Powerful Team Coaching Secret

Do you want to learn a powerful secret from my team coaching tool box?  If so you are in the right place:  Create Your Team’s Code of Honor.

This article contains an exciting exercise that I use in my training sessions on Resolving Conflict and Employee Engagement.  Clients enjoy using this strategy.  They implement the ideas during and after the session.  I hope that you see the value by using this powerful training secret.  It can help you reduce conflict in the workplace and improve your working condition.

 You may be asking yourself, “What is a code of honor?”  A code of honor is a powerful set of rules that govern the internal behavior of any team.

 Team Coaching Secret #1:  Strategies to use a Code of Honor

  • The rules are made by the team
  • Team members are willing to stand and defend the code
  • Each team member is personally responsible and accountable for his or her behavior
  • It allows everyone to do their best work
  • Everyone has to play by the same rules
  • Everyone agrees to put in the time and energy – not just show up for work
  • The team helps finds unique talents of other team members

Team Coaching Secret #2:  The Team Will Not Be Happy All of the Time

  • At times team members will be put on the spot
  • Confrontation is part of the Code of Honor
  • The code will protect everyone on the team from abuse as long as bold honesty, accountability, and support exit.

Team Coaching #3:  Priorities When Using A Code of Honor

  • The code and mission come first
  • The needs of the team come second
  • The needs of the individual come third – it’s not all about you!
    Good luck with this one if you have a narcissist on your team.

 Team Coaching Secret #4:  The Code of Honor is the Police Officer

You may have to have the following conversation when a team member breaks the code:  “This is not about me attacking you. This is about following the code. We all agreed upon the code. I’m uncomfortable doing this yet I need to speak to you since it will benefit all of us. It is not about being mean or blaming you. It is about sticking to what we decided to do.”

 Team Coaching Secret #5:  What to do When You or Someone Else Breaks the Code

  • Take a deep breath
  • Don’t take it personally
  • Acknowledge the person
  • Listen without interrupting If you made a mistake admit it
  • Ask the person how to make it right

 Thoughts from Joyce

Examples of code of honors are the following:

  • Everyone come to the meeting on time
  • No side conversations during the meeting
  • Cell phones are turned off
  • Everyone needs to participate
  • The team supports members when harassment occurs and confronts the bully

The idea is for the entire team to come up with it’s own code.  Leaders can’t persuade others what direction to take.  I’ve seen miracles happen when this exercise is done right.  The team can change the code to fine tune their goals. 

Click here to discover a unique professional development strategy.  It is a powerful on-line coaching Master E-Course:  Communicate with Impact.  Clients work with me on line for 2 months to resolve conflict in their workplace.  They get total support with me by practicing powerful, proven, and practical strategies.

CLICK HERE to learn more about how Joyce can help your company create team synergy through team building consulting.

I want to hear from you!

CLICK HERE to send me your questions about creating your own code of honor.  What is your experience when you created one with your team?  Feel free to call me at 800.713.1926 if you want to explore options how I can come to your organization and facilitate a meeting for you to create your own code of honor.  This is a perfect exercise for any board meeting or retreat. 

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Click here to discover a unique professional development program.  It is a powerful on-line coaching Master Program:  Communicate with Impact.  Clients work with me on line for 2 months to resolve conflict in their workplace. 

This personalized 4 week coaching program will help executives to emerging professionals
> Resolve conflicts
> Build communication skills
> Strengthen working relationships

> Using personal scenarios and exercises to address real life issues, participants will work at their own pace
It includes additional online coaching for the month after while practicing the life skills learned. They get total
support with me by practicing personalized, powerful, proven, and practical strategies. 
Here’s the link

PS Read more articles and listen to podcasts at our Team Building Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/team-building-strategies/

 

 

Filed Under: Collaboration Strategies, How to Improve Communication in the Workplace, Respect in the Workplace, Team Synergy
Tagged With: employee morale, personal development, resolve conflict and interpersonal issues

November 6, 2016 By Joyce Weiss 2 Comments

Overcoming Barriers with Career Coach Tony Robbins

I have been a fan of Motivational and Career Coach, Tony Robbins for a long time.  Several years ago Tony presented his Turn Fear into Power:  The Firewalk Experience Training in Detroit.  His job was to encourage 500 of us to walk on hot coals during the training.  I decided to attend because I learned so much from Tony’s books and other training material.  I was changing careers from being a counselor to a professional speaker.  There were many fears floating in my brain and I wanted to explore the options. I had NO intention of walking on the hot coals.  I just wanted to learn and observe.  My family was taking bets on whether I was going to walk on the hot coals.  I told them to stop wasting their money since this was not my intention.  

Tony wanted us to focus on a real life fear that we wanted to eliminate.  If we walked on fire we would be able to use our fear and turn it into positive energy for future obstacles.  It sounded perfect for my needs since the transition from sitting in an office to traveling all over the United States and presenting to large audiences was going to be a big change.  

By now you probably realize that I walked on the hot coals.  Tony taught all of us how to use this experience to push ourselves.   There were two 12 foot fire beds.  The coals were red hot and were hot enough to burn aluminum.  Bongo drums were beating in the background and it sounded like an earthquake with all of the chanting from the 500 participants.  I had a knot in my stomach, my arms were tingling, I was a bit dizzy…yet I felt the energy from the crowd and before I knew it I was on the other side of the fire bed!  I did it.

People who did not believe in themselves and who did not follow the directions got burned!  We had to say “cool moss” as we were walking on the coals and we had to walk at a normal pace and not stop.  

Career Coach Lesson #1:  Turn Negative Thoughts into Positive Actions

There were people there who felt they could never ask for a raise, change jobs, or speak up to leaders.  I was standing next to 3 people who were skeptics and complained how this was a hoax.  I told myself to move from this group since  I was ready to change and their negativity would hold me back.  Don’t walk away from negativity…RUN!  

We need to look for the positives in a situation or a person even though we may only see the negatives at the moment.  What is one positive quality about your job or your coworker? It may take you a while to find it, but it is so important to start looking for one small positive in order to change the negative state that you may be experiencing.

Career Coach Lesson #2:  Remember the Firewalk Metaphor When Faced with Barriers

It helps when we are self-motivated and use mantras when faced with fear.  We need to listen to stories about people who faced challenges and changed their thinking to overcome these obstacles.  I remind myself how I was able to walk on the hot coals when I use Tony’s system which still works for me today.  

There are some groups who don’t want to attend my programs because the boss forced them to register and they feel that they don’t “need” to be there.  I tell myself to do the best that I can do.  Once I relax and push the negative doubts away, the group’s negativity diminishes and people start dealing with their conflict.  The audience sees that I’m really there for their success.  They sense doubt and fear in their speakers/consultants.  They also know when we really are there to support their career growth.  Of course, this works most of the time.  There are some groups who are facing many obstacles and don’t have the support from their leaders.  I do the best I can to help them look for options on communicating to their leaders.  Doing our best is all we can ask of ourselves. 

Career Coach Lesson #3:  Walk Confidently No Mater What’s Going On

This one lesson is something that has helped me tremendously.  Tony didn’t let people walk on the hot coals if they were not ready or doubted themselves.  He worked with them until they let go of their doubt and fear. I learned the importance of looking and feeling confident even if I didn’t feel that way at first.  Every time I walk into a hostile situation I hold my head up high and tell myself that I’m there to help them resolve the conflict.  They are not angry at me but at their situation.  Many of us take things personally and it usually has nothing to do with us.  

I want to Hear From You!

CLICK HERE to send me your questions on how you overcame a fear.  What action steps did you take as a result of a lesson that you learned?  What message did you receive from this article?  I really want to hear from you.  🙂  

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.  We won’t even walk on hot coals!  

Feel free to call me (248.681.5831) concerning your own team/executive retreats, workshops, and on-line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

 

Filed Under: Career Development, Coaching as a Leader, Continuous Improvement
Tagged With: career development, personal development, resolve conflict and interpersonal issues

October 23, 2016 By Joyce Weiss Leave a Comment

Strategic Communication Strategies to Insure That Employees Grow

Do you want Strategic Communication Strategies to ensure that individuals grow professionally?
Do you want more group cohesion and ideas on how to convert challenges?
Do you want to build trust to make your team as open as possible?
If so, you are in the right place to resolve conflict and interpersonal issues! Get started by finding answers to the questions that matter. 

Strategic Communication Strategies #1:  Ask Individuals for Their Input

  1. What would you do first if you became the owner of this business?
  2. What do I need to know about your work that I may not know?
  3. What do you need to know about the business that you don’t already know?
  4. What seems to work well here?
  5. What doesn’t work so well?
  6. What opportunities do you see that we’re really not exploiting?
  7. What problems do you see ahead that we’re not discussing?
  8. What do customers/members say to you about our product or service?

Strategic Communication Strategies #2:  Get Feedback from Colleagues and Leadership about Team Members

Clients have asked me to conduct 360 interviews with individuals who they want to promote or who need professional development.  Below you will find a few key questions which will reveal how others see the team member.  Once I interview from 5-10 key individuals I create a report to share with the coaching client.  I make sure that he or she will not know who responded and always look for patterns.

 1.   What are the strengths of _____?
 2.   What 3 things does_____ need to do to make a promotion?
 3.   What does ____ need to stop, continue and change?

I have many more revealing questions which I share with the coaching client.  If you decide to do this make sure that the person who conducts the interviews is trustworthy.  Feel free to contact me to find out how I can help you interview your employee’s leaders, colleagues, and clients.  I create a report and share this with the employee.  I always spin the information that all the information is helpful.  I discuss how we ALL have blind spots if the client tells me that he or she does not agree or trust the people who I interview.

I want to hear from you!

CLICK HERE to send me your questions about conducting 360 interviews for your team.  What is your experience with 360 interviews?  How have they helped and what have been some of the obstacles?

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.  360 interviews are powerful tools to move your organization forward.  This is a great time to discover the benefits if you have never conducted them in your organization.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS CLICK HERE for more information on Encouraging Cooperation and Respect in the Workplace

CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

Filed Under: Continuous Improvement, How to Improve Communication in the Workplace, Individual and Team Coaching
Tagged With: career development, how to improve communication skills, personal development

April 10, 2016 By Joyce Weiss Leave a Comment

A Powerful Story About Inner Conflict

We all experience inner conflict at times when our mind takes over and we know that we have to stop and gain control.  I hope that the following story will help you when inner conflict takes over.

I want to hear from you!
CLICK HERE to respond to Joyce Weiss to send me your questions or concerns. How do you gain control when you have a fight within you?  I enjoy hearing from my readers plus they get their questions answered.

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take a communication quiz to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.
Visit her website at Joyce Weiss’s website to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

Filed Under: Internal stress, Personal Development
Tagged With: personal development, resolve conflict and interpersonal issues

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Phone: 248-681-5831

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