Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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March 1, 2015 By Joyce Weiss 2 Comments

This Will Give You Control of Narcissists in Your Life

Copy (2) of photos from juicer 029Last week I wrote an article on “What Happens When You Work With a Narcissist?”  Click Here if you did not read it or want to review the ideas.  A few of you sent me private emails with questions on how to handle this personality disorder.  This post gives you strategies.  I can’t guarantee that they will work.  That’s right, you read this correctly.  Narcissists range from selfish to borderline disorders.  At times I have been very frustrated with narcissists in my own life.  I did research on this subject and am happy to report that I know how to handle myself MOST of the time.  Are you ready to find out? 

Coping Guidelines

Recognize when you are with someone who repeatedly evokes shame, anger, and idealizes others. You can then figure out your next step

  • Try not to personalize since they act the same with others
  • Detach yourself while functioning either at work/home to have peace of mind
  • Think of the narcissist as a 2 year old on the inside
  • Resist retaliation, confrontation, or open communication because they will show rage and feel assaulted
  • You won’t change the narcissist since they don’t have compassion for others
  • Plan ahead on how to set boundaries since they excel at the control game
  • Find others who can support you
  • Be prepared for changes in the relationship if you decide to speak with them
  • They will distance themselves from you and find others to control
  • Limit your involvement with them if possible
  • Document abuses and excuses for your own record to protect yourself since narcissists don’t recognize their boundary issues
  • Set your own priorities without being manipulated and stop adapting to them
  • Awareness will not change the reality but it changes your perspective
  • Don’t feel guilty for taking care of your health

… [Continue reading]

Filed Under: Articles on Stress, Communication Skills, Conflict in the Workplace
Tagged With: Communication, conflict in the workplace, effective communication, how to improve communication skills, improving communication skills, resolve conflict and interpersonal issues

January 25, 2015 By Joyce Weiss Leave a Comment

Negativity is MORE Contagious Than the Flu!

conflict cat with eye patchDid I get your attention with this title?  I do hope so.  There is a constant theme every time I work with clients…dealing with a negative person or department.  I’m sure that most of you are shaking your head up and down thinking of someone who you know at work who spreads this negativity.  I am writing this blog because I just read a terrific book about this subject.  I will share the main concepts to give you some ammunition when someone tries to bring you down.

Jon Gordon is the author of The Energy Bus.  It is a story about George who is VERY negative about everything in his life.  His mantra is “What else can go wrong?”  He has to take the bus to work for a couple of weeks while his car is being fixed.  The bus driver, Joy is extremely positive and helps George see how his negativity is spreading to everyone at home and work.  The first page got me hooked when George met Joy who was smiling and he said to himself, “Who smiles on Monday?”  I couldn’t stop smiling myself because I was thinking of a very negative person who has the same personality as George.… [Continue reading]

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Dealing with Complainers, How to Improve Communication in the Workplace, Improving Communication
Tagged With: conflict in the workplace, effective communication, employee morale

January 4, 2015 By Joyce Weiss Leave a Comment

Are People Rude or Selfish if They are Constantly Late?

clock and hammer bigI recently shared a cartoon from my friend on Facebook that received quite a “buzz.”  NO YOU ARE NOT RUNNING LATE, YOU ARE RUDE!

Here are some of the comments that I received from the post:

  • I will not tolerate someone being late, not my style.
  • I was going to comment on your post, but I was running late.  (someone with a sense of humor)
  • Late drives me nuts.
  • We need to share this with others who need to read it.
  • Maybe the selfish ones are those who don’t care that things happen beyond our control.  Friendship is far more important than a few minutes in time.

This last comment brought on even more passionate comments about the rudeness of others. Obviously if someone is late once in a while that is understandable.  This happens to all of us. The people who I am describing in this post are the ones who are chronic and are late all of the time. … [Continue reading]

Filed Under: Coaching as a Leader, Communication, Improving Communication
Tagged With: conflict in the workplace, constructive feedback, effective communication, improving communication skills, leadership

November 16, 2014 By Joyce Weiss Leave a Comment

Do You Have An Ambassador at Work?

Does this sound familiar? advocate hands
You have a very successful training.  The trainer leaves and your team is back to the status quo and nothing has changed.  If so this article is perfect for you.  If not I can’t wait to find out what you do to keep the momentum going. 

  • Do you have an advocate for your projects at work?
  • Would you like to find people who believe in what you do?
  • Do you want to make a difference?

… [Continue reading]

Filed Under: Coaching as a Leader, Collaboration Strategies, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, Customer Service, Focus Development, Great Leaders, How to Improve Communication in the Workplace, Leadership Consulting, Life Coaching Books
Tagged With: conflict in the workplace, effective communication, training strategies

November 2, 2014 By Joyce Weiss Leave a Comment

2 Powerful Tips to Get Rid of Drainers

  • Copy (2) of photos from juicer 029Is there a negative person in your life that you don’t want to be around anymore?
  • Are complainers sucking your energy?
  • Do you want to learn how to set yourself free from these energy drainers?

If so, I have 2 powerful tips that will help you eliminate this huge conflict in the workplace or home! 

Being honest might not get you a lot of friends, but it will always get you the right ones.
                                                                                                  John Lennon

Powerful Tip #1

I started using John Lennon’s quote years ago when I was working on my Masters Degree in Counseling.  Many of my friends called me and complained about their kids, work, or significant other.  I used to listen because that’s just what I did.  Then it dawned on me that I gave them ideas on how to solve their conflicts yet they still called with the same complaints.  I changed my communication with these complaining friends.  I started asking them, “What are you going to do about this?”  They didn’t like the fact that I started asking them to accept responsibility about how their life would not change unless they changed the “dance steps.”  It wasn’t fun for them to call me anymore.  I loved it because I started having more control with my free time and who I wanted to be with in my life…not people who complained and failed to focus on solutions! … [Continue reading]

Filed Under: Conflict and Resolution Specialist, Dealing with Complainers, How to Improve Communication in the Workplace
Tagged With: Conflict and Resolution Specialist, conflict in the workplace, how to improve communication skills

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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