Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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August 24, 2014 By Joyce Weiss Leave a Comment

Even Hondas, Volvos & Chevys Can Get Along!

Is your workforce diverse?  diversity
Does everyone get along?
Is there some “we’ versus “they” going on?
Do you want to get all cultures talking to each other?

I’m preparing for a training on Diversity.  My client has communication challenges and he wants to decrease conflict in the workplace.  This blog post will give you some ideas on how to celebrate your diverse workforce.  I’ve even included an exercise that is guaranteed to increase laughter and understanding.

Definition of Diversity
Sharing the collective mixture of similarities and differences among people. It creates an environment that allows all individuals to meet their capabilities and potential without being pushed or pulled.

Today the melting pot is the wrong metaphor in business
Not only is it impossible to melt down the many diverse groups that make up the American workforce, but most individuals are no longer willing to be melted down.
When we feel valued by an organization, we feel a sense of control. We feel more competent in our job and sense of support from those people around us. We feel more productive and a sense of achievement. We can feel more loyal to the organization.

“I don’t like that man. I have to know him better.”
Abraham Lincoln

“In spite of our differences, we are all the same. When we are all stripped of our differences, cultures, languages, race, and our color…we then come face to face with our oneness.”
Dali Lama

Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 Diversity Inclusion Exercise

Divide into groups.
List categories of groups at work (men/women, age, race, culture etc.)
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you fit in.
__________________________________
__________________________________
__________________________________
__________________________________

List the ones that you don’t fit in.
___________________________________________
___________________________________________
___________________________________________

What can the company do to make you and others feel inclusive?

This exercise will bring out issues that your team will be able to resolve.  Make sure that there is a facilitator who can ease any tension that may come out.  Please send me your team’s results after you take this exercise.  You can send me a comment or question since my clients ALWAYS learn new things after using this important strategy.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

PS  Click here to get your own copy of Full Speed Ahead:  Become Driven by Change.  This easy read has exercises to use at your own meetings on communication, stress, diversity, etc. 3d_fullspeedahead_cover_sm

 

Filed Under: Communication, Conflict in the Workplace, How to Improve Communication in the Workplace, Improve meetings, Increase Respect in the Workplace, Life Coaching Books, Respect in the Workplace
Tagged With: conflict in the workplace, how to improve communication skills, Respect in the Workplace

June 29, 2014 By Joyce Weiss Leave a Comment

Your Employees Won’t Know the Expectations You Don’t Bestow

start a discussion commit 10We all know that communication is the most common challenge that causes much conflict in the workplace.  The biggest issue for my clients is when their team seems confused about their expectations.  I always ask the leaders if they are sure that they have communicated their expectations in a clear way to their team.  The answer is usually, “Of course, Joyce, my team knows what I expect them to do.”  This is where it gets extremely interesting!  Employees let me know that they are NOT clear about their job functions or responsibilities when I interview them for the training.  Where is the disconnect?  The answer depends on so many factors. 

The main idea in this article is for leaders to ask themselves if they communicate what they want to to team in a detailed and specific way.  Mind reading gets all of us in trouble.

Many leaders have these unspoken expectations:

  • When you disagree with me, let me know.
  • Don’t wait until the last minute to start a project.
  • I expect projects done on time, even if it means working late.
  • I want you to take the initiative and think for yourself.
  • Give me regular status reports, so I don’t get last minute surprises.

Check out this article on There is not a law against sharing ideas with your team

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this article on There is not a law against sharing ideas with your team

Filed Under: Conflict in the Workplace, Continuous Improvement, Great Leaders, How to Improve Communication in the Workplace
Tagged With: conflict in the workplace, how to improve communication skills, Leadership Secrets

March 29, 2014 By Joyce Weiss Leave a Comment

There is No I in Co-Worker but There is a WE

cartoon booste office moraleDo you include everyone in team meetings… even those who work on their own?
Do you want to reduce conflict in the workplace and improve communication?

What can you say and do to help others feel included? Team members who feel isolated are not going to be productive, especially when they want to be part of the team.  Of course some colleagues want to work on their own and don’t want to be part of team meetings.  We all have different behavioral and work styles.  Different equals different.  Different does NOT equal wrong!

 Here are ideas to help others feel like they are an important part of the team:

1. What solutions do you have to help solve this problem?

2. I consider you to be a key team player and need your advice.

3. How do you think we can improve our staff meetings?

4. Go out to lunch with your team members.

Some of your  team members may feel left out and they don’t know how to express this feeling of isolation.  I suggest that everyone on your team do his or her best to be as inclusive as possible.  This may sound like something that you heard in high school yet I hear numerous clients tell me how they did not feel like part of the team when they did not share office space with colleagues or were in another building.  This one idea will improve morale immediately.

Click here to listen to my powerful podcasts on Team Synergy and Communication

Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

 Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

Click here to listen to my powerful podcasts on Team Synergy and Communication

 Weiss

Filed Under: Collaboration Strategies, Improving Communication, Respect in the Workplace
Tagged With: conflict in the workplace, employee morale, improving communication skills

February 20, 2014 By Joyce Weiss 2 Comments

May I Give You A Free Gift?

You may have already gotten this blog post, but it was probably full of gobbledygook. I apologize. So I am re-publishing this corrected blog post so you can actually read it.
— Joyce

logo

From time to time I share resources with you from colleagues of mine who do great work in the area of Resolving Conflict in the Workplace and Employee Engagement. This time I’m honoring the Magazine Healthy, Wealthy n Wise. Through a very special relationship I have, I’m allowed to share with you a free subscription to Healthy Wealthy n Wise magazine. It’s been an incredible publication for over 10 years covering all areas of health, wealth and wisdom.

How would you like more health, wealth and wisdom in your life?

Do you mind if I just give it to you?
http://www.healthywealthynwise.com/gift

And… be sure to check out my article in this month’s issue! Turn Your Team’s Creativity into Action to Reduce Conflict in the Workplace. My article is on page 11.
Download it here.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

PS. There’s no time like right now to grab this 🙂 http://www.healthywealthynwise.com/gift

PPS. Let me know how you feel about this very helpful magazine and feel free to share this article with anyone who you feel will benefit from the important strategies and content.

PPPS. Call: 800.713.1926 or email: Joyce@JoyceWeiss.com if you want to bring me to your company or work individually with your own accountability coach to resolve conflict in your life and workplace.

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Individual and Team Coaching, Team Synergy
Tagged With: conflict in the workplace, how to improve communication skills, team building

February 20, 2014 By Joyce Weiss Leave a Comment

May I Give You A Free Gift?

logo

From time to time I share resources with you from colleagues of mine who do great work in the area of Resolving Conflict in the Workplace and Employee Engagement. This time I’m honoring the Magazine Healthy, Wealthy n Wise. Through a very special relationship I have, I’m allowed to share with you a free subscription to Healthy Wealthy n Wise magazine. It’s been an incredible publication for over 10 years covering all areas of health, wealth and wisdom.

 How would you like more health, wealth and wisdom in your life?

 Do you mind if I just give it to you?
 http://www.healthywealthynwise.com/gift

 And… be sure to check out my article in this month’s issue! Turn Your Team’s Creativity into Action to Reduce Conflict in the Workplace.  My article is on page 11.
http://hwnw.s3.amazonaws.com/HWnW-issue8-web.pdf

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

 PS. There’s no time like right now to grab this 🙂  http://www.healthywealthynwise.com/gift

PPS. Let me know how you feel about this very helpful magazine and feel free to share this article with anyone who you feel will benefit from the important strategies and content.

PPPS.  Call:  800.713.1926 or email:  Joyce@JoyceWeiss.com if you want to bring me to your company or work individually with your own accountability coach to resolve conflict in your life and workplace.

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Individual and Team Coaching, Team Synergy
Tagged With: conflict in the workplace, how to improve communication skills, team building

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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