Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Do You Want to Create a Culture of Excellence?

cartoon office gossipDo you want to…

  • Reduce conflict in the workplace?
  • Get along better with your team?
  • Create a culture of excellence?

If so, this article is just for you.  If not you can forward it to someone who NEEDS to hear the message! 🙂  The ideas came from a brainstorming session during one of my training sessions on Creating a Culture of Excellence. 

Select the Following Statements That Fit You and Your Team

  • I will talk to you promptly if I am having a problem with you.  The only time I will discuss it with another person is when I need advice in deciding how to communicate with you in a positive way.
  • I will not back bite or blame.  I will ask you to do the same thing with me.
  • I will not complain about another team member and ask you to do the same.  If I hear you complain about someone, I will ask you to talk to that person.
  • I will do my best to start with a fresh slate and forgive past problems.  I ask you to do the same with me.
  • I will recognize you when you contribute quality work.
  • I will remember that neither of us is perfect, and that human errors are opportunities for learning.

… [Continue reading]

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Negativity is MORE Contagious Than the Flu!

conflict cat with eye patchDid I get your attention with this title?  I do hope so.  There is a constant theme every time I work with clients…dealing with a negative person or department.  I’m sure that most of you are shaking your head up and down thinking of someone who you know at work who spreads this negativity.  I am writing this blog because I just read a terrific book about this subject.  I will share the main concepts to give you some ammunition when someone tries to bring you down.

Jon Gordon is the author of The Energy Bus.  It is a story about George who is VERY negative about everything in his life.  His mantra is “What else can go wrong?”  He has to take the bus to work for a couple of weeks while his car is being fixed.  The bus driver, Joy is extremely positive and helps George see how his negativity is spreading to everyone at home and work.  The first page got me hooked when George met Joy who was smiling and he said to himself, “Who smiles on Monday?”  I couldn’t stop smiling myself because I was thinking of a very negative person who has the same personality as George.… [Continue reading]

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Are You The Family’s Truth Teller?

cartoon women boxing in long dressesClients and friends ask me how I can be as bold as I am with some of the examples that I share with them.  I realized years ago that most people don’t know how to resolve conflict in the workplace or home.  I see people letting things fester because they don’t have the skills or fear what will happen if they open up their mouth!  It has taken me YEARS of practice, making mistakes, making more mistakes, taking classes, reading, and gaining the respect by others and mainly for myself.

At times my family asks me why I need to be the family’s truth teller.  I tell them what Forrest Gump said when someone asked him what he was going to be, “Aren’t I going to be me?”  Believe me when I tell you that I’m not ALWAYS the bold one.  There are times when I actually hold back because the timing is not the best, or I may be tired and not full of my creative juices for that moment.  BUT, when I see things that need to be said, in a positive way, you better believe that I point these things out to clients, friends and family.  It is not always easy but I get a great night’s sleep because I don’t constantly think about unresolved issues.

This post contains quotes from people who you will recognize about this very topic.  I do hope that they will give your the courage to either speak up or hold back if you are one of the aggressive communicators. 🙂 … [Continue reading]

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Do You Have An Ambassador at Work?

Does this sound familiar? advocate hands
You have a very successful training.  The trainer leaves and your team is back to the status quo and nothing has changed.  If so this article is perfect for you.  If not I can’t wait to find out what you do to keep the momentum going. 

  • Do you have an advocate for your projects at work?
  • Would you like to find people who believe in what you do?
  • Do you want to make a difference?

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2 Powerful Tips to Get Rid of Drainers

  • Copy (2) of photos from juicer 029Is there a negative person in your life that you don’t want to be around anymore?
  • Are complainers sucking your energy?
  • Do you want to learn how to set yourself free from these energy drainers?

If so, I have 2 powerful tips that will help you eliminate this huge conflict in the workplace or home! 

Being honest might not get you a lot of friends, but it will always get you the right ones.
                                                                                                  John Lennon

Powerful Tip #1

I started using John Lennon’s quote years ago when I was working on my Masters Degree in Counseling.  Many of my friends called me and complained about their kids, work, or significant other.  I used to listen because that’s just what I did.  Then it dawned on me that I gave them ideas on how to solve their conflicts yet they still called with the same complaints.  I changed my communication with these complaining friends.  I started asking them, “What are you going to do about this?”  They didn’t like the fact that I started asking them to accept responsibility about how their life would not change unless they changed the “dance steps.”  It wasn’t fun for them to call me anymore.  I loved it because I started having more control with my free time and who I wanted to be with in my life…not people who complained and failed to focus on solutions! … [Continue reading]

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831