Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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February 18, 2014 By Joyce Weiss Leave a Comment

There’s NOT a Law Against Sharing Ideas with Your Team!

Lost and Confused SignpostDoes this sign represent some of your team meetings?

You either have a team that is open and sharing OR one that needs some serious   help to reduce conflict in the workplace.

Do you experience the following behaviors from your colleagues or team leaders at meetings?

 

 

  • Silence
  • Rolling eyes
  • Sarcasm
  • Power struggles to prove that “they” are right
  • Leaders who don’t control long winded people

    If so, there is something that you can do especially if you are tired of going to meetings that are a waste of time! Make an appointment with your team leader and suggest ideas on how future meetings can be more productive. You may be saying, “Joyce, I can get into trouble if I do that!”

You may be correct. Everything that I write about in Communicate with Impact Weekly is all about taking risks and making improvements. The good news is that you may receive the respect from your leader by being open and honest.  If you don’t receive positive feedback, at least you took a chance to make suggestions. 

I have several new assessments that show my clients how to prepare and conduct successful meetings. I will share more ideas in  future articles. 

If you are a leader ask yourself and your team…”Are we communicating openly with each other?”

Strong team communication means that:

  •  Members express themselves openly and honestly
  • Warmth, understanding and acceptance are expressed
  • Members listen actively to each other
  • Differences of opinion and perspective are valued

Feel free to send me an email (Joyce@JoyceWeiss.com) or call (800.713.1926) if you want to learn strategies on how to run productive meetings. I have new assessments that are fun, easy, affordable, and eye opening to create rock star performance. 

Make sure that your team knows that “There’s not a law against sharing ideas with your team.”

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance… 
The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

 PS Click here to watch a short video on resources that you can use to resolve conflict in the workplace.

 

 

Filed Under: Collaboration Strategies, Conflict in the Workplace, How to Improve Communication in the Workplace, Improve meetings, Improving Communication, Increase Respect in the Workplace, Team Synergy
Tagged With: how to improve communication skills, productive meetings, resolve conflict and interpersonal issues

February 4, 2014 By Joyce Weiss 2 Comments

Purpose and Preparation Make the Ideal Project

photo ppl sleeping at boring meetingKeep your team from snoozing during meetings and give them a purpose! I find that many team members don’t really know the team purpose and goals.  This seems obvious for many leaders.  This basic idea is missing from some company’s communication  which causes a lot of conflict in the workplace. 

Here is an important question to ask…
Will teamwork bring in more clients and keep the ones you’ve got? Yes! An empowered team can do what others thought was impossible.


Strong team members:

1. Can describe a common purpose.

2. Are clear about the team goals.

3. Understand individual roles.

4. Are committed to team goals.

Ask your team to describe the 4 statements and see if your company is clear on describing it’s goals.  If not, you can start discussing the answers at your next meeting.  Let me know how you communicate these important messages to your team. 

Check out this article on So, Do You Think You Have A Strong Team?

 Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other tips or article we send, if you use the following byline:

 A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

 Was this helpful?

Please send me any comments that you may have for this blog post. Hit the link at the end of this post to share your comments.
Loyal readers like you help us find more people who could benefit from these posts.  Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

 I help people become top level leaders who get GREAT results. I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.  The Result?  My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

 PS Check out this article on So, Do You Think You Have A Strong Team?

 

Filed Under: Communication, How to Improve Communication in the Workplace, Team Synergy
Tagged With: conflict in the workplace, improving communication skills, team building

January 28, 2014 By Joyce Weiss Leave a Comment

The Dating Drinking Discussion with Teens

3d_ebook_cover_sm
Top Level Leadership Tune Up Master E-Course

I was a guest on Mike Domitrz’s radio show-The Gift of Respect and his TV Show-Impact. I am very impressed with Mike’s important message and how he educates parents, students, teachers and the US Military on respectful dating and building mutual consent.  Mike’s company Date Safe Project has numerous resources for you to check out.

Both Mike and I help our clients understand the importance of respect. This is why I decided to share Mike’s interview with you. Many you may have children or grandchildren who are starting to date or attend college. I can remember some interesting conversations that I had with my children when they were teens! I wish that I had Mike’s tools to share with them at that time. Parents and teens need to have tough conversations and Mike’s tools teach us how to open up the door easily so we can have these important two way discussions. One of the most important keys is to have mutual respect…especially when we hear how our loved ones had to deal with people who disrespected them.

At time a few parents don’t want Mike to speak at school assemblies. The parents have told him, “My child is not involved in dating or drinking yet-my kids don’t drink or date and won’t until they get older.” Mike tells these parents that their children may not be involved at this time, yet he encourages parents to have the discussion NOW so both parents and their children will be prepared in the future.

Our actual interview is located on the link below. If you can’t open it up, I have included they key points of the interview in this blog post.

Joyce’s Radio Interview on the Mike Domitrz radio show, The Gift of Respect

Students listen to Mike…they didn’t know that they had a choice during those uncomfortable times when they go on dates. After Mike’s programs, students are well informed. They learn that they are not odd for not drinking or dating at this time in their life. They learn that even though getting mutual consent sounds “stupid” they would rather ask than have an embarrassing moment when the consent was not mutual.

Parents love his message because they learn specific skills to teach their kids when it comes to mutual consent and respect. We are not taught these important skills. He has two websites as great resources for parents, teachers and students, and the military: HelpMyTeenIsDating and DateSafeProject. People can find helpful videos and articles.

Discover how you can tackle tough conversations with negative people, bullies, or slackers by enrolling in My Top Level Leadership Tune Up: Communicate with Impact Master E-Course. Click here to see testimonials from clients who took the Course so you can get the respect that you deserve and that better night’s sleep!

 3 Main ideas teens learn after Mike’s training

1. Give your partner a choice and respect their answer. Respectfully say, “No” to him or her without sounding mean. Listen and respect their partner’s response if they say, “NO.”

2. What to do when students go to high school or middle school parties when alcohol is present. How to handle a situation when a friend is using alcohol and someone is trying to hit on him or her. Mike suggests that they intervene by distracting the aggressor. The friend can say, “Our friend had a lot to drink and we will give her or him a safe ride home.” Mike strongly suggests that a few friends do this together. They need to be positive and non-judgmental. The friends will know that they are doing the right thing if the assaulter blames them for budding in.

3. How to help by being there for friends or family members who have been assaulted. Mike tells parents not to say, “If anyone touches you, I’ll kill him or her.” The child will not go to his or her parents if they are assaulted. Instead Mike teaches parents to say, “I’m here for you and will support you any way that I can.” This keeps the door open and shows mutual respect.

How did Mike become an expert on Safe Dating?

He was studying theater in college when he received a phone call from his mother that his sister was raped. He was shocked, full of anger, and enraged. Over time he realized that he could take his anger and do something positive with this negative energy. He heard a speaker who spoke about consent. Mike started speaking to schools and the military about mutual consent and respect. He was an angry brother who turned into a VERY effective speaker full of passion to help others learn these important life skills. His sister is his inspiration. She is a true survivor. He shows people how to deal with conflict. Will they be crippled by conflict or resolve it and learn how to move on? It’s great to meet a colleague who speaks on a different topic than I do BUT who gets the same results…Be Direct with Respect®.

You can reach Mike at 800.329.9390 and mike.d@datesafeproject.org.

Want to Use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other tips or article we send, if you use the following byline: 

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. She helps people to tackle the tough conversations to build employee engagement, accountability and rock star performance! To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com.  Her website is JoyceWeiss.com.

 Was this helpful?

Please send me any comments that you may have for this blog post. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts. Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

 I help people become top level leaders who get GREAT results. I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.  The result?  My clients will a better night’s sleep!

PS  Discover how you can tackle tough conversations with negative people, bullies, or slackers by enrolling in My Top Level Leadership Tune Up:  Communicate with Impact Master E-Course.  Click here to see testimonials from clients who took the Course so you can get the respect that you deserve and that better night’s sleep!

PPS Watch Mike interview me on his TV show, Impact on WHY respect is so important to me.

 

 

 

 

 

 

 

 

Filed Under: Collaboration Strategies, Communication, Conflict and Resolution Specialist, Respect in the Workplace
Tagged With: effective communication, relationships, respect

January 21, 2014 By Joyce Weiss Leave a Comment

Quick Questions to Check Your Team’s Intentions

 ask your team what opp accountable 9For any company to succeed, the people within the organization need to work together effectively. Without teamwork, details slip through the cracks, customers feel neglected, and the company’s profits quickly dry up. 

But before you do yet another team building exercise, you need to assess where your people are now, as well as how your company’s culture is letting a lack of teamwork prevail. Resolving conflict in the workplace will be easier after you read this blog post.

Use the following five questions to gauge where everyone stands and what needs to change

 1. What negative behavior am I letting slip by?

Too many managers and leaders allow people to be negative. Employees say and do whatever they want, regardless of how their words or actions damage the team. Either the manager doesn’t know how to address the negative behavior, or it’s been going on for so long that it’s habit – it’s a part of the culture. But the longer you let it continue, the harder you have to work to bring everyone together. So nip any negativity in the bud now.

 2. What rules or policies do we need to get rid of?

Many companies have outdated policies and guidelines that may have worked when the economy was thriving, but during today’s economic times, the outdated rules ultimately hurt morale and hinder customer service. Your employees know which guidelines work and which ones don’t. Listen to them.

 3. What cliques do we need to discuss so everyone feels included?

Cliques aren’t just prevalent in high school; they’re a part of business life too. Unfortunately, negativity, gossip, and not feeling included are the things that drive star performers away. Whether people like their job or not, they need to feel a part of the company. If they feel uncomfortable, they’re not going to be their real selves. They’re going to be sarcastic rather than helpful, and won’t be willing to go the extra mile.

 4. What am I doing as a manager that is stopping everyone from working together?

Even though you want your staff to work together, some of your practices or work habits may in fact be sabotaging your team. Regardless of what you say, people will always do and respond to your actions – not your words. So find out how you might be contributing to the teamwork dilemma.

 5. What are we not going to allow?

All effective teams have a code of honor they follow – a list of values or ideals they’re going to live and work by no matter what. When your team decides what’s important and what’s not tolerated, they’ll have ownership of the ideas and will follow them.

Click here for more strategies and a podcast on, Why Should Your Company and Clients Keep You?

 Let Teamwork Work for You

Teamwork is the essential key to a successful company. When everyone works together, projects get done (on time and on budget), creativity reigns, and people actually want to come to work every day. So use these five questions to get the teamwork engine running. Both you and your customers will be glad you did.  Conflict in the workplace will be resolved and you will have time to do what you want and need to do during your day.

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.
Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance. As a result…my clients get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here for more strategies and a podcast on, Why should your company or clients keep you?

Filed Under: Collaboration Strategies, Communication, How to Improve Communication in the Workplace, Team Synergy
Tagged With: conflict in the workplace, employee morale, team building

January 14, 2014 By Joyce Weiss 2 Comments

Inspect Respect: Respect is a 2 Way Street

conflict business man being blamedDo you deal with a workplace bully and want to know how to set boundaries with this person to improve conflict in the workplace?
Did you have an important conversation that changed your life?
This blog post describes a turning point in my life.  I hope that it will unlock your own story.

Why RESPECT is so important to Joyce

I was asked to be a guest on the TV show Impact.  The host – Mike Domitrz, founder of Date Safe Project wanted me to share my story on why “respect” was so important to me both personally and professionally. He found me on line because of my trademark Be Direct with Respect®. I started thinking about what I would say and was at a loss for words…this doesn’t happen often being a conflict resolution consultant and keynote speaker! 🙂

I started asking friends why respect was important to them so I could start thinking of my own reasons.

Watch this 14 minute TV show-Impact (below)  with host Mike Domitrz, founder of Date Safe Project 
which describes a conversation that impacted my life.

Look for a future article on Mike Domitrz about the remarkable messages he gives to schools and military about respect, healthy dating, and sexual assault.

I remembered a turning point in my life which was buried for a long time.

I was 21 and just graduated from college as a teacher. I just moved out on my own. I was a free spirit who was always focused on doing well in school. My parents taught me that hard work and persistence were key ingredients to a successful life. My self-esteem was intact. So I thought!

Then I met Jerry, a talented attorney. After a one year court ship, we were married and that’s when the battles began. Our arguments were like we were in a court room with a judge always present. Jerry was very articulate, and because I was not trained in the art of debate, I was no match. I am a positive person who loves to have fun, and tries to be fair. This situation was not fair, and I didn’t have a clue how to stand up for myself.

After living like this for several months, I started to feel like all my energy had been zapped. It was like the defragmenters in Harry Potter. I started feeling invisible…like I had no voice. I didn’t want to get a divorce, but I knew I couldn’t continue living like this.

I became a woman on a mission to learn all about assertiveness so I could get my husband to behave! One book, The Dance of Anger by Harriet Lerner really opened my eyes. Dr. Lerner wrote that when one person in a relationship changes the steps of the dance the other person follows. It finally became so clear to me. I was trying to change Jerry and nothing ever changed except my frustration level! I knew that I had to alter the steps of the dance. I was the one who needed to change. I needed to take a risk and have a tough conversation the next time a disagreement came between us.

I can remember the argument that broke this passive pattern.

I was filled with excitement about my decision to go back to school and pursue a career in counseling and coaching. Nothing would stop me now. I thought that Jerry would be as thrilled as I was that I would go back to school and help others resolve their issues on their own.

I couldn’t wait to share my new ideas with Mr. Lawyer. Have you ever been caught off guard when someone reacts in a different way than you thought they would act? Well I was caught off guard…big time when Jerry “told me” that going to school would be a waste of time. He “wanted” me to go into sales since he knew how focused I was and that I was a hard worker.

The old Joyce disappeared during THAT argument. I was calm, took a breath and a huge risk and said, “I am frustrated when I share my excitement about becoming a counselor because my ideas are discounted.” I changed the dance steps! Jerry was surprised with my direct statement. I respected him and was not sarcastic and most importantly I respected myself by standing up for what was important to me.

That one conversation changed our entire relationship.

It took many more books and months of coaching for both of us to change our steps. Now let’s fast forward 47 years. We are still happily married. Of course we disagree, yet we are now equal and there is no winning or losing. When people ask me why I became a conflict resolution consultant …I tell them that I married a lawyer. They laugh and think that I’m joking. You know the rest of my story.

So what about you? Is there a moment in your life when something changed…when you finally spoke up for yourself? We all have our own story. Some of us are still struggling and not getting the respect that we deserve. You have to be the one who changes in order to improve any relationship…not them. What message is speaking to you right now after hearing my story? 

Was this helpful?

Please send me any comments that you may have for this blog post.  Place your comments by hitting the “comment link” at the end of this post. Loyal readers like you help us find more people who could benefit from these articles.  Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these ideas on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.

Remember…You Get What YOU Tolerate!

PS Read this article on Setting Boundaries with Workplace Bullies to reduce conflict in the workplace and improve communication.

 

 

 

Filed Under: bullying in the workplace, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Increase Respect in the Workplace
Tagged With: bullying in the workplace, how to improve communication skills, Respect in the Workplace

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