Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Strategic Communications: The Truth About Delegation

Are you a manager who wants to empower your employees and learn strategic communications?
Are you experiencing more pressure from your boss while attempting to manage your entire department?
Great!  This article will provide you with strategies to use to reduce YOUR stress at work and empower your employees at the same time.

Delegation Challenges

Delegation won’t work if your employees don’t trust you and if they don’t have the right skills.  This is a perfect time for you to coach certain team members who have the potential to help them grow professionally.  It may be a good time to have a realistic conversation about your expectations.  Make sure and share specific details on what will happen if the employee doesn’t improve by a certain time.  The rest of the article will help you encourage your skilled employees to grow which will improve the trust.

Strategic Communications Tip #1:  Delegation has Clear Options

Check out the list below.  Start with the top of the list – when you don’t trust an employee, and work to the bottom of the list – when you have total trust in an employee.  Once people learn responsibility, you can confidently stop micromanaging!

  1. Look into this problem.  Give me all the facts.  I will decide what to do.

      2.  Let me know the available alternatives.

      3.  Recommend a course of action for my approval.

      4.  Let me know what you intend to do.  Do it unless I say not to.

      5.  Take action.  Let me know what you did.  Let me know how it turns out.

      6.  Take action.  Communicate with me only if your action is unsuccessful.

      7.  Take action.  No further communication with me is necessary.

Strategic Communications #2:  Advantages of Delegation

You don’t need to do everything yourself.  When you’re able to delegate well, you’ll experience that delegation helps:

  • Save time
  • Build stronger staff
  • Motivate employees
  • Build mutual trust
  • Improve quality of work
  • Help overworked managers

Strategic Communications From Joyce

If you are a manager who recognizes that you are not doing the greatest job in the delegation area, believe me, you are NOT alone!  My executive coaching practice has shown me that many great leaders never learned how to coach others and develop their team.  This is a skill that must be taught and experienced.  Cicero wrote, “Where there is life, there is hope!”  🙂

I want to hear from you!
CLICK HERE to send me your questions on how to stop micromanaging and start delegating.
What tips have you learned on coaching your team and building trust? 

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I look forward to helping my loyal readers any way that I can.  Post questions or write me a private email at Joyce@JoyceWeiss.com

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS  CLICK HERE if you want more information on coaching your team.  “Coaching Others to Take Ownership” is another one of my articles that shares several leadership strategies. 

CLICK HERE to learn more about how Joyce can help your company create team synergy through team building consulting.

Read more articles and listen to podcasts at our Team Building Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/team-building-strategies/

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New Ways to Cope with a Difficult Person

Are you a manager or director who wants to help your direct reports handle their own conflict in the workplace?

Do you work with a colleague who is selfish and doesn’t help your team?

If so, don’t go anywhere!  This post and video will help you understand how you or others react to these difficult people…especially the narcissist. 

The video below is about New Ways to Cope with a Difficult Person.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

 Different Ways That We Cope With Difficult People

  • Fighting or countering the attack
  • Fleeing or avoiding the situation
  • Giving in or surrendering to the threat

Why is it so Hard to Deal with a Narcissist?

  • What’s with me?
  • Am I simply a masochist?
  • How can I allow myself to be so fooled?
  • Why can’t I speak up and tell him/her to…?

The Danger of the Narcissist’s Charm

  • Their wit can be hypnotizing
  • They’re very clever and encourage you to be forgiving when he or she is out of line

If a narcissist is in your personal life, you may be attracted because of this characteristic.

 Thoughts From Joyce

  • Remember that we need to protect ourselves from the narcissist’s charm in order to get out of their dangerous web. 
  • Once we realize what is happening we can set boundaries and decide what we need to do.

 I want to hear from you!

CLICK HERE to send me your questions or concerns. What is your experience with difficult people who are on your team?  I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them succeed in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

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Latest Frustrations For Top Level Leaders

The best way to find out if you can trust somebody is to trust them – Ernest Hemingway

Do you feel that your team is disengaged and employees are pushing back?

This post is all about the stress and frustrations that my clients feel at work. I interview them before each program and specific trends are appearing.

What are the frustrations?

Top level leaders are exhausted because they are taking over the responsibility from their directors or managers who are not having tough conversations with their team.

Why does this happen?

As you know many managers/directors are not trained sufficiently on how to deal with tough conversations. They have their job responsibilities and share their frustrations with their boss and the boss takes over!

Click HERE to read my article on How Effective Are You at Setting Boundaries at Work?

What can top leaders do to change this?

Top level leaders must have that tough conversation even if their senior staff pushes back and says, “I am too  too busy to have productive conversations with employees.” Everyone is busy. It is up to upper management to empower the entire team to feel safe and deal with bullies, narcissists, or low productive employees.

Specifically What Can I DO?

Stop rescuing your team by taking over their job responsibilities especially if your communication skills are excellent. This is your time to train managers and directors to do this on their own. You may think that I’m sounding like MRS. Tough Gal. I’m not. I hear complaints daily about employee morale and some leaders are in a rut and continue this same pattern.

Whose Responsibility is it anyway?

Everyone’s! Not just top leaders…the entire team. It will take you longer to resolve this conflict in the workplace especially if there is no trust or lack of training programs. But it is solvable. Recognize that there is a conflict with communication in your organization and do something immediately.

What Resources do you have for us?

So…What about you? I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered.

Please CLICK HERE to Leave a Comment or Question

What frustrations and stress do you experience at work with colleagues or leaders?  Send me any comments that you have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home.

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist,  and a Certified Speaking Professional. To book Joyce to speak at your event or create long lasting positive change call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Stay tuned for our new blog template that will be easier to read.  Don’t worry, the content will still contain strategies on how to build employee engagement, accountability and your quality of life!

PPS  Click HERE to read my article on How to Set Boundaries at Work

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A Video Interview on How Joyce Weiss Helps Leaders

Do you want to improve your quality of life?  If so, this post may be just what your Doctor ordered!

Tom Borg, Business Consultant interviewed me on how I help leaders have tough conversations.  Tom is a business expert who works with small and mid-size companies.  He helps them improve their profitability by building their internal communications and trust levels.  We discuss the frustrations that employees experience when leaders don’t know how to handle bullies and narcissists.  

Do you experience the following stress at work?

  • Narcissists
  • Bullies
  • Silos
  • Frustrations with leaders?

How can leaders improve the quality of life for employees?

  • Listen to what is said during exit interviews.
  • What are the common themes that employees who decide to leave share with your company?
  • If they tell you that leaders don’t know how to control bullies, train leaders immediately how to improve communication at work.

    How can you improve your quality of life at home?

  •  If you don’t want to have a tough conversation with people at work and you don’t want to quit…you need to change your mind set.

  • Decide how you can modify your self talk about work.  It’s really hard to do BUT possible if you want to move forward and start concentrating on the positives about your day.

 I want to hear from you!  Tell me your biggest frustration at work.

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Do You Want to See How Your Communication Impacts Your Success at Work?

CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS You can reach Tom Borg at 734.404.5909 and Tom@TomBorg.com

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How to Build Trust

At times I invite colleagues and experts to include their insight on communication and conflict resolution on Communicate with Impact.  You are in for a real treat because the video below contains helpful information on Building Trust at Work.  Tom Borg is a Business Expert who works with small and mid-size companies.  He helps them improve their profitability by building their internal communication and trust levels.

Enjoy the video!

Key Points from Tom Borg’s Interview:  Barriers to good communication and trust building within a company

  • Leaders do not go to the people.  They waits for their team members to come to them
  • Leaders are not approachable
  • Messengers are often shot
  • Company gossip brings down morale
  • Emperor has no clothes syndrome

CLICK HERE for more information about Tom Borg’s services.  You can send Tom an email at Tom@Tomborg.com.

I Want to Hear From You!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz.  You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life.  Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, Communication Strategist,  and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article.  Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist

I share powerful techniques on tackling tough conversations to build employee engagement, accountability and improve my clients’ quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831