Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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January 15, 2019 By Joyce Weiss Leave a Comment

Does Your Team Show Respect in the Workplace?  

https://youtu.be/MuFbnNvjajE

Respect in the workplace is a topic that needs to be addressed due to so many bullies and negative people harassing others.

Does your team show respect in the workplace?

  • If you answer, “NO”, this article will give you some ideas.
  • If you answer, “YES”, please send me what is working for your team!

Respect is critical to have a productive and cohesive team.  Many of my clients ask for support when their team is sarcastic, negative or even silent with each other.

This article describes 3 Strategies to help you address how you can communicate with those who are disrespectful of others on your team.

Strategy #1 to ensure that your team shows respect in the workplace:  Discuss your concerns

Speak directly to your team either when they are all together or individually.  This is one of the toughest things for many people to do.
Start out by making the environment safe by giving an example of their productive projects or successful customers service story.

Strategy #2 to ensure that your team shows respect in the workplace: Setting boundaries

  • This step may be difficult for leaders who don’t like conflict.  It may be hard, but it’s necessary to have these tough conversations.
  • Share your frustration or concern about their sarcasm or negativity and how it impacts the team and morale.
  • Give them time to discuss what is on their mind.
  • Make sure that you set boundaries on how your team shares this feedback.
  • Act as a coach to ensure that the session does not turn into a complaint fest!

Strategy #3 to ensure that your team shows respect in the workplace:  4 tips to keep you sane

When you’re practicing Be Direct with Respect® and a coworker is not communicating in a productive way, just remember:

  1. Don’t take it personally if someone verbally attacks you.
  2. Don’t make assumptions.  Once your team feels heard, there will be better communication and no more mind reading.
  3. Do have the courage to ask and express what you want – even if it is difficult.
  4. Speak with integrity.  You are concerned about the success of the team and not finger pointing.

I want to hear from you

Add a comment to my blog on how you create a respectful workplace.  What stories or expressions help you? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.

Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Do you want more information on how to help your team improve their communication skills?
Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

 

This is Joyce Weiss

Corporate Communication Strategist and Career Coach

Have a great week.
Until next time, Remember…“You Get What You Tolerate!”

 

Filed Under: Communication Strategies, Respect in the Workplace
Tagged With: conflict in the workplace, Respect in the Workplace

January 15, 2017 By Joyce Weiss Leave a Comment

Collaboration Solutions for Strong Leaders

Collaboration solutions in the workplace are necessary more than ever before because it saves time and effort for the entire team.  Strong leaders need to know if their communication is causing barriers for the team.  They will be respected as a leader who is able to give and most importantly receive constructive feedback.

Collaboration Solutions #1:  Take the time to ask yourself:

  1. Am I the catalyst for more open and effective communication?
  2. Do my expressions convey respect in every way?
  3. Do I genuinely help others without getting in their way?
  4. Am I a role model to motivate the team during good times and challenging moments?

These questions will help you when and if your team is not open with you.  I’d strongly suggest that you conduct a 360 with your team and direct reports.  Give them a survey to fill out anonymously with the above questions.  You will be able to uncover blind spots if they exist.  When you do this exercise you can always email me with questions about the results at Joyce@JoyceWeiss.com

Collaboration Solutions#2:  Explore your team’s openness with you

  1. Do they feel comfortable to give you constructive feedback?
  2.  Is the environment open where people feel comfortable having tough conversations?
  3. Do they ask you for support when they are overwhelmed?

The answers will be telling if you are open to their comments.  If no one gives you constructive feedback it may be time to have a meeting on the importance of having a 2-way conversation to improve processes and communications. If your environment is tense and people are not collaborating with each other you need to find out why.  They need to find collaboration solutions if one department is stressed and another department is not as busy.  Create a meeting and set the tone that it is necessary for an open dialogue.  If no one talks that is an indication that trust is an issue and you need to speak to individuals to ask the tough questions.  This isn’t easy to do and it’s important to let your team know that you need their support to move forward.  Remember that some of your team may have had negative experiences with prior leaders.  You need to express your expectations about having an open culture.

I want to hear from you

How have you built trust with your team?  What challenges do you have with open communications?  
CLICK HERE to send me your questions or comments.  I enjoy responding to all of my loyal readers!

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on-line professional growth coaching.

VISIT our team building services page to see how we can help you and your leaders learn new strategies how to collaborate

READ MORE articles and listen to podcasts about collaboration strategies on our team building knowledge base page

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS I will let you know when we launch our new site.  You will find new videos and resources on how to improve your work and home life.  Stay tuned!

Filed Under: Collaboration Strategies, Great Leaders, How to Improve Communication in the Workplace
Tagged With: employee morale, Respect in the Workplace, trust

July 10, 2016 By Joyce Weiss Leave a Comment

Getting Your Company Ready for the Next Generation in the Workplace

Are you a leader who wants to create a plan so your company is ready for the next generation in the workplace?
Are you keeping  up with your competitors who already know how to welcome millennials?

If so, GREAT!  This article will provide you with questions to ask your leadership team to make sure you are heading in the right direction.  If you don’t take advantage of getting to know the next generation, you will be missing out on this very important generation.  The questions below may be difficult but necessary to answer about this new era of talent.

Questions About The Next Generation in the Workplace

  1.  How well prepared is your company to find, attract, and keep tomorrow’s workforce?
  2.  How are  you adjusting your talent strategies to consider millennials?

Questions About The Next Generation in the Workplace About Diversity

  1.  What are you doing to ensure that your workforce is more diverse?
  2.  Do you have the right role models at work to attract and retain millennials?

Questions About Work-Life-Balance Concerning the Next Generation in the Workplace

  1. What are you doing to create a culture where performance is more important than just putting in the time?
  2. How will you change your work-life strategies so they are attractive to millennials?

Questions About Feedback Concerning the Next Generation in the Workplace

  1.  What are you doing to create a progressive feedback culture?
  2.  How will you train your managers and supervisors to give face to face feedback?

Questions About Your Brand to Attract the Next Generation in the Workplace

  1.  How are you communicating an authentic and positive company brand?
  2. What are you doing to create a realistic brand and not just a logo?

Joyce’s Thoughts About Preparing for the Next Generation in the Workplace

Companies of choice already see the writing on the wall.  They know that company reputation, work-life issues, diversity, and face to face feedback are top priorities for millennials.  They see the positives that this next generation in the workplace brings to the table.  These questions are a great starting point for you and your company to grow and keep up with changes concerning this new generation.

I want to Hear From You!


What is your experience with millennials and how do you keep them engaged?  What books have you read about this topic?
CLICK HERE to send me your response.  You know how much I like to connect with my readers! 🙂

CLICK HERE to watch my short video on Communicating with Different Generations in the Workplace

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about how to be more effective at work and in your life. This quiz is also good to share with your leaders to see how they communicate at work.  Sound good?
Here’s the LINK

 

Until next time,

This is Joyce Weiss – Communication Strategist and Coach

You can start tackling tough conversations with bullies, different generations, and even narcissists once you learn the powerful strategies. I will do whatever it takes to help you improve your quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on-line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS  CLICK HERE to watch my short video on Communicating with Different Generations in the Workplace

CLICK HERE to learn more about how Joyce can help your company create team synergy through team building consulting.

Read more articles and listen to podcasts at our Team Building Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/team-building-strategies/

Filed Under: Dealing with Change, Generations in the Workplace
Tagged With: Generations in the Workplace, Respect in the Workplace

December 13, 2015 By Joyce Weiss Leave a Comment

More Coping Skills When Dealing with a Narcissist

We are going to continue the conversation about narcissists because many of you have sent me private emails encouraging me to do so.  The next few posts will even go deeper on this frustrating personality disorder.

Enjoy this short video on how to deal with Narcissists

Coping Guidelines

  • Recognize when you are with someone who repeatedly evokes shame, anger and idealizes others
  • Plan ahead how to set boundaries since they excel at the control game
  • Find others who can support you
  • Try not to personalize since they do this to others
  • Think of Narcissists as a 2 year old on the inside
  • Document abuses and excuses for your own record to protect yourself

 I want to hear from you!

CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Click Here to See A Video on Do You Live with a Narcissist?

Do You Want to Share This Post in Your Newsletter or Blog?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, communication strategist, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Filed Under: Conflict in the Workplace, Increase Respect in the Workplace, Narcissists at work and home
Tagged With: conflict in the workplace, narcissist at home and work, Respect in the Workplace

February 1, 2015 By Joyce Weiss 1 Comment

Do You Want to Create a Culture of Excellence?

cartoon office gossipDo you want to…

  • Reduce conflict in the workplace?
  • Get along better with your team?
  • Create a culture of excellence?

If so, this article is just for you.  If not you can forward it to someone who NEEDS to hear the message! 🙂  The ideas came from a brainstorming session during one of my training sessions on Creating a Culture of Excellence. 

Select the Following Statements That Fit You and Your Team

  • I will talk to you promptly if I am having a problem with you.  The only time I will discuss it with another person is when I need advice in deciding how to communicate with you in a positive way.
  • I will not back bite or blame.  I will ask you to do the same thing with me.
  • I will not complain about another team member and ask you to do the same.  If I hear you complain about someone, I will ask you to talk to that person.
  • I will do my best to start with a fresh slate and forgive past problems.  I ask you to do the same with me.
  • I will recognize you when you contribute quality work.
  • I will remember that neither of us is perfect, and that human errors are opportunities for learning.

… [Continue reading]

Filed Under: Collaboration Strategies, Communication, Conflict and Resolution Specialist, Dealing with Complainers, How to Improve Communication in the Workplace, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: effective communication, employee morale, Respect in the Workplace

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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