Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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You’re Personally Invited to my FREE Masterclass on April 15, 2021

Hey, Kick Conflict to the Curb Weekly Update VIPS!

I just want to let you know that I’m hosting a LIVE masterclass called How to Feel Heard when No One is Listening Without Losing Your Cool.

This will be the last message on our update about our upcoming FREE masterclass.  Thanks for understanding (I hope!)

I’ve hired the best coaches in the industry to support my efforts and I’m learning all about the importance of delivering important messages a few times since we are all so darn busy.  

I usually don’t use this platform to do this. This masterclass is so good and I want you to join me at 12:00 Noon and 7 pm ET on April 15, 2021.  
Once you register you will be sent the login information.  Participants will receive their own special template that I had designed just for you.

masterclass | Joyce Weiss | feeling heard

                                                                                              Click HERE to register!

In this masterclass, you will learn:

  • How to speak your truth – even during tough conversations.
  • Daily mind-shift reminders to remain confident and cool.
  • 2 BIG QUESTIONS: What is the first step to start a difficult conversation and how to make it safe?    

Join me for my FREE LIVE masterclass. I will also be having a LIVE Q and A after the masterclass is over 🙂

Click HERE to register!

See you then!!! I’m SOOOOOO Excited!

Joyce


P.S. Connect with me on LinkedIn HERE

P.P.S. Please share this message with your team or direct reports to those why may benefit from learning how to speak up and feel confident during tough conversations. 

P.P.P.S Please send me an email at Joyce@JoyceWeiss.com with your questions.  There will be a replay if you miss the masterclass – You need to register and you will receive the recording. 

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5 Action Steps to Kick Conflict to the Curb

Hello, Dear Kick Conflict to the Curb Readers!

The next 3 posts will include 5 new action steps to Kick Conflict to the Curb.  The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site {JoyceWeiss.com}.

There are 20 action steps in total and I look forward to hearing which ones are your favorite ones.

Action Steps # 1: Use the Power Talk Formula Team Building | ACTION STEPS

This is such an important strategy to keep in your toolbox because it works!

Here’s the Formula:
“I am…” (Your emotional response)

“When I…” (Nonjudgmental observation)

“Because…” (How it affects you)

I am frustrated when boundaries are not followed because we just conducted a meeting on this important issue for our team.

This powerful statement is all about:

  • Sharing your concern
  • It’s not judgmental or sarcastic – just stating the facts

Your next step is to go deeper with those who don’t follow the new department rules.

Action Step #2: Use Verbal Aikido

This is my clients’ favorite strategy to learn and use. I’ve heard many of you share your experience with verbal aikido and I’m thrilled about this. 🙂

Verbal Aikido:

  • Take back control when you pull back, not push back
  • Repeat the same words or agree with the bully
  • Step into the GAP-Your Safe Place to think of the best response

Action Step #3: Ask a Positive Question to the Negative Person

action steps

This action step may change the mindset of the negative person. Even if it doesn’t at least this is a reminder that you can leave the conversation if the negativity gets out of line.

A great question to use is:  “What is something good that happened to you today?”  This will force a positive response.

Action Steps #4: Create a Code of Conduct with Your Team

A code of conduct helps set the tone and expectations of everyone on the team. It’s best to have someone lead the discussion who is NOT the leader or boss. All department or team members need to be present to get a good representation and better results.

The 3 article links below will give you more details on how to use this powerful action step.

Toolbox Alert #1:  A Code of Conduct Reinforces Accountability

Toolbox Alert #2: A Code of Conduct Improves the Team

Toolbox Alert #3: A Code of Conduct Really Works

Action Steps #5: Improve Morale by Giving a Day Off to an Employee Who Finds a New Hire

This one action step will give you a lot of traction with your company.  Your employees know the company. When they recommend a friend or colleague, it works out well {most of the time} because they want to work with like-minded individuals.

Joyce, What are Your Thoughts About These 5 Action Steps?

I’m glad you asked! 😉  Verbal Aikido and the Power Talk Formula are both parts of the Weiss Communication Success Plan.  Once you learn and implement these 2 strategies, you will transform your communication from not being heard to feeling confident to use your voice.

The great news is that you will be the first group to know when I launch my next Kick Conflict to the Curb Virtual Class in April.  Look for announcements because this is where we take strategies and practice during the live classes so you can put them to use immediately.

The code of conduct and appreciating employees for bringing in new hires help improve morale because people feel heard.

Please share which action step is your favorite, so far.

Let’s stay connected 

Please share these articles and videos with your company, colleagues, friends, or family who could benefit from the content.

You are always welcome to send me an email with questions or concerns about your conflict resolution challenges. Reach out HERE  by sending me an email 

Here are 2 FREE Resources to help you Kick Conflict to the Curb:

Do you want to know how your communication skills impact your success at work?

a. Grab your FREE Communication Assessment to find out blind spots, strengths, and areas for growth.

You will receive your results from me along with 4 videos about communication strategies that you can put into action immediately.  Here’s the link:  https://www.KickConflicttoTheCurb.com.

 b. Sign up for our Kick Conflict to the Curb Weekly Update
https://www.JoyceWeiss.com for articles about bullies, communication strategies, coaching secrets, conflict resolution case scenarios, motivational posters, interviews with thought leaders, plus so much more.

Have a GREAT Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

  

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What a Treat Interviewing Diane Bogino on Overcoming Negative Self-Talk

Hello Dear Readers!

I enjoy inviting guests to share their wisdom and experience with you. This week we are in for a real treat! The video describes how Diane Bogino helps organizations grow a healthy culture.
Her motto is, “Instead of TAKING the time to whine, MAKE the time to TAKE ACTION.”

Diane Bogino is an Industrial-Organizational Psychologist who has assisted organizations, executives, and individuals in getting out of their own way to achieve success by developing a better understanding of one another’s communication styles, behaviors, and effective business practices.

In a former life, Diane was an actress and model.  She appeared in a movie and in numerous commercials and did a national spot for Delta airlines. She also did voice-overs, print, and runway modeling. At one time she was “Daffey Diane,” (some say she still is!), a magic clown. She also performed magic as herself winning Magician of the Year for Greater Atlanta.

 

What prompted you to go into coaching and consulting

As a result of an abusive childhood, I thought I was too stupid to go to school. I went to college late in life and went into training and educating people to help them grow. This is really my passion. I have an M.A. in Industrial Psychology.  My main emphasis is the way people think and communicate – helping them work better as a team. The goal is to help people understand each other and create a better culture.

How did you change your mindset when you were a little girl coming from an abusive household?

When I was 30 I had an epiphany and said, “Life doesn’t have to be like this.” You shouldn’t think of yourself in such a negative way. I learned self-talk and now help people get out of their own way which leads them to success. I had to reverse the conversations in my own head because I thought so negatively. I would literally have to say, “STOP” out loud. It may take a while and is a good place to start.
I realized that I had so much to bring to the world

How are you able to change the company culture?

I like to start with the executive team. Assessments are a great way to start the process. I do an individual and team debrief. The team needs to understand each other. Once you have a conversation with someone else with who you have a conflict, then the healing process can begin, and you can start to communicate better with each other.

What books did you publish?

  • Finding YOUR Bootstraps: 11 Steps to Overcoming Victim Thinking
  • Secrets of Writing a Winning Resume
  • How to Give Your Meetings a Swift Kick in the Agenda
  • There’s  Something Funny About Humor in Presentations
  • Reaching Y.E.S. – Your Extraordinary Self – Unpublished

How can they reach you?

www.Performstrat.com
https://dianeboginodevelopment

linkedin.com/in/diane-bogino-b99232

Diane@dianebogino.com

404.320.7834

What parting words do you have for us?

Self-assessment is extremely important and well worth the ticket!

Let’s Stay Connected

I will interview Diane Bogino again since she has so much wisdom to share with us.

  • What part of the interview spoke to you?
  • Did you have to change your mindset in your life?
  • Share your ideas in the comment section and I will respond. :)You are the reason why I continue doing my work as a Master Coach.  Your feedback and comments show me that you return to read our blog because you are all about self-improvement and professional growth.  Send me an email anytime with questions on your own conflict resolution challenges either at home or work.

Until next time,
Joyce Weiss, M.A., CSP
Master Coach and Queen of Conflict Resolution

P.S. Grab your FREE communication assessment to find out how your communication impacts your success at work HERE

 

 

 

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Even More Coaching Strategies to Improve Your Communication – Part 3

Thanks for the feedback about enjoying parts 1 and 2 of the series “Coaching Strategies to Improve your Communication – Big Time!”

I received this great information from Michael Bungay Stanier who is part of the World of Business and Executive Coaching Summit.  I share the best information from the Summit with you because if I find it fascinating, I sure hope you do too. 🙂

Week 1 is about the Tell It Communicator.  Week 2 describes the Save IT Communicator.  The links to both of the articles are below:

Week 1: The Tell It Communicator Article
Week 2: The Save It Communicator Article

Coaching Strategies #1:  Description of Control It Communicators

Control It Communicators maintain their control 100% of the time.  Tell It Communicators give solutions and are all-knowing. They don’t maintain control as much as the Control It Communicators.
My class – Kick Conflict to the Curb enjoyed an energetic discussion on the difference in all 3 communicators. They had to decide which style was most like them. Last week I revealed that I’m more of a Save It Communicator and rescue family and friends from getting hurt. I now know that they don’t need or appreciate rescuing! Who knew? I thought it was a good thing. Each person has at least one style and could use all 3 at different times. We went deep during the class and discovered that every participant learned that their style had both prizes and punishments.

Coaching Strategies #2:  Punishments of being a Control It Communicatorcoaching strategies

  • You won’t get to the real issues because there is no discussion
  • Bottlenecks are formed due to a lack of open communication, trust, and creativity
  • People who are controlled end up closing down and resentment appears

Coaching Strategies #3:  Prizes of being a Control It Communicator

  • Control It Communicators think that their power will make others feel safe
  • Time is saved because there is not a discussion – not really a prize. 🙁
  • Control It Communicators feel strong and efficient

So Joyce, What Do You Think About Tell It, Save It, and Control It Communicators?

I highly recommend Michael Bungay Stanier’s book, Taming The Advice Monster. It’s a great read. The information from this article came from Michael’s lecture at the Coaching Summit.
At times in our life, we can be all 3 communicators.  We usually use one communication style more than others.

Here’s a great exercise that you can use with your family, work team, or friends – that is if they are open to these kinds of discussions.  First, describe all 3 communication styles.

  • Have everyone decide what kind of communication style they use
  • Ask them to write down what communication style they think the other members use
  • This is the moment when you need to act like a coach
  • Let them know that this discussion needs to be positive without blaming and judgment
  • Hopefully, the discussion will be light-hearted
  • Start discussing the prizes and punishments for all 3 styles.  You will find details in the 3 articles and the 2 links at the end of this article
  • Next comes the best part. Everyone shares how they can change their style and what awareness they learned about themselves

You can always ask me to help you with this exercise during an online customized training for you and your team.  We will have an engaging experience and you will get long-lasting results.  Sound good? Call me at 800.713.1926 or send me an email HERE.

Let’s Stay Connected

Please share which communication style you “own!”

  • What did you learn about yourself?
  • How will you use this information to grow professionally?
  • How do you think this style has held you back?

Send me an email HERE if you have a communication issue that you want to resolve.  You are not imposing if you send me information or ask questions. I love connecting with all of you.

Here are the 2 links to the previous articles;
Week 1: The Tell It Communicator Article
Week 2: The Save It Communicator Article

Hope You Have a Great Week!

Joyce Weiss, M.A., CSP
Master Coach and Communication Strategist

Remember, You Get What YOU Tolerate!

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Coaching Strategies to Improve Your Communication – Big Time!

  • Are you ready to hear about new communication and coaching strategies?
  • Do you wonder if your communication patterns get you in trouble without even knowing it?
  • Would you like to know how you can get better results in your communication with just a minor tweak?
  • If so, this article can be a good step for your professional growth journey.

I’m a proud member of WBECS (World of Business and Executive Coaching Summit). Learning from the top master coaches and top communication gurus is something that I cherish.  The benefit for my readers and clients is that I share the BEST coaching strategies that they can put to use in their life. My clients who are taking our virtual communication course: Kick Conflict to the Curb: Get the Respect You Deserve benefit from the latest information that you will find in this article.

Michael Bungay Stanier shared his research for his book, Taming the Advice Monster with the 2000+ Master Coaches during his session. The content is compelling for people who have a growth mindset and know that the “best can only get better!” You are in this category because you signed up for our Kick Conflict to the Curb Weekly Update, plus I know many of you who never stop learning.
Here we go. 🙂

Coaching Strategies #1: There are Three Types of Communication Categories

  1. Tell It
  2. Save It
  3. Control It

You’ll learn about Tell It in this article. Save It and Control It will be covered in the next two weeks. Make sure and read the next two articles to see which style seems more like you. We will go over all three styles so you can see how you can become a master communicator.

Coaching Strategies #2: Tell It Communication Challenges

  • Tell IT Communicators actually stop learning for the listener
  • Listening is nonexistent because the communicator tells others what to do
  • The listener has little confidence because the Tell It communicator only cares about talking and telling-there is no clear intent to support

Coaching Strategies #3:  Tell It Communication Benefits

Tell It Communicators:

  • Look brilliant
  • Save time because solutions are given and not discussed
  • Boost their ego while stopping others from growing

Coaching Strategies #4:  Tell It Communication Solutions

  • Stay curious and do your best to listen and not tell others what to do (this is NOT easy to do – BUT possible :))
  • Slow down your action and advice
  • See how this change in the Tell It Communication encourages self-growth and autonomy

Joyce What Do You Think About Tell It Communicators?

30+ years of coaching clients have shown me that we have many Tell It Communicators. Tell It Communicators are fortunate when their supervisor points out this communication weakness. Self-awareness is a great first step towards progress. The first question I ask new clients is “How do you see yourself as a communicator?” I share the 3 choices of Tell It, Save It, and Control It. At times we show all 3 communication styles. There is usually one choice that we use more often.

Full disclosure: My communication style is NOT Tell It. I will share mine as we continue this discussion for the next 2 weeks. 🙂

The good news is once we discover our communication style, we can then make important changes. Some of them are easy while others are not. I promise, there will be more information on these important
coaching strategies.

Let’s Hear From YOU

Let’s hear how you feel about these coaching strategies. Do you see Tell It Communicators in your workplace or home? If so, please share your awareness and how this communication style stifles creativity, trust, and growth. The comment section is working! It wasn’t for a few weeks until one of my loyal readers let us know.  Thanks! You can always send me a private email with questions or concerns about communication conflicts you are experiencing.

Let’s Stay Connected

Do you want to go deeper and grow professionally to your next level? If so, I have several coaching packages to fit anyone’s schedule and budget. I’d love to work with you.
Call: 800.713.1926
Text: 248.325.8101
Email; Joyce@JoyceWeiss.com

For more information visit my coaching services HERE and let’s go Kick Conflict to the Curb together.  Coaching is also perfect for your direct reports, emerging leaders, and family members who you feel will benefit from working with me for only a few sessions. Clients find that we work hard and fast. My communication system is proven, trademarked, and so darn results-oriented. ;

Don’t take my word, read what a satisfied client has to say:

Joyce is committed to helping you achieve whatever goals you set for yourself. I am very pleased with the results that she has helped me to achieve in both my professional career and my personal life in just three months. It was a great experience working with Joyce and I absolutely recommend her!

– Yadira Batlle-Gomez, Generalist & Spanish Linguist

Have a Great Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

PS Remember, You get what you tolerate!

 

 

 

 

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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