Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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What a Treat Interviewing Diane Bogino on Overcoming Negative Self-Talk

Hello Dear Readers!

I enjoy inviting guests to share their wisdom and experience with you. This week we are in for a real treat! The video describes how Diane Bogino helps organizations grow a healthy culture.
Her motto is, “Instead of TAKING the time to whine, MAKE the time to TAKE ACTION.”

Diane Bogino is an Industrial-Organizational Psychologist who has assisted organizations, executives, and individuals in getting out of their own way to achieve success by developing a better understanding of one another’s communication styles, behaviors, and effective business practices.

In a former life, Diane was an actress and model.  She appeared in a movie and in numerous commercials and did a national spot for Delta airlines. She also did voice-overs, print, and runway modeling. At one time she was “Daffey Diane,” (some say she still is!), a magic clown. She also performed magic as herself winning Magician of the Year for Greater Atlanta.

 

What prompted you to go into coaching and consulting

As a result of an abusive childhood, I thought I was too stupid to go to school. I went to college late in life and went into training and educating people to help them grow. This is really my passion. I have an M.A. in Industrial Psychology.  My main emphasis is the way people think and communicate – helping them work better as a team. The goal is to help people understand each other and create a better culture.

How did you change your mindset when you were a little girl coming from an abusive household?

When I was 30 I had an epiphany and said, “Life doesn’t have to be like this.” You shouldn’t think of yourself in such a negative way. I learned self-talk and now help people get out of their own way which leads them to success. I had to reverse the conversations in my own head because I thought so negatively. I would literally have to say, “STOP” out loud. It may take a while and is a good place to start.
I realized that I had so much to bring to the world

How are you able to change the company culture?

I like to start with the executive team. Assessments are a great way to start the process. I do an individual and team debrief. The team needs to understand each other. Once you have a conversation with someone else with who you have a conflict, then the healing process can begin, and you can start to communicate better with each other.

What books did you publish?

  • Finding YOUR Bootstraps: 11 Steps to Overcoming Victim Thinking
  • Secrets of Writing a Winning Resume
  • How to Give Your Meetings a Swift Kick in the Agenda
  • There’s  Something Funny About Humor in Presentations
  • Reaching Y.E.S. – Your Extraordinary Self – Unpublished

How can they reach you?

www.Performstrat.com
https://dianeboginodevelopment

linkedin.com/in/diane-bogino-b99232

Diane@dianebogino.com

404.320.7834

What parting words do you have for us?

Self-assessment is extremely important and well worth the ticket!

Let’s Stay Connected

I will interview Diane Bogino again since she has so much wisdom to share with us.

  • What part of the interview spoke to you?
  • Did you have to change your mindset in your life?
  • Share your ideas in the comment section and I will respond. :)You are the reason why I continue doing my work as a Master Coach.  Your feedback and comments show me that you return to read our blog because you are all about self-improvement and professional growth.  Send me an email anytime with questions on your own conflict resolution challenges either at home or work.

Until next time,
Joyce Weiss, M.A., CSP
Master Coach and Queen of Conflict Resolution

P.S. Grab your FREE communication assessment to find out how your communication impacts your success at work HERE

 

 

 

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Even More Coaching Strategies to Improve Your Communication – Part 3

Thanks for the feedback about enjoying parts 1 and 2 of the series “Coaching Strategies to Improve your Communication – Big Time!”

I received this great information from Michael Bungay Stanier who is part of the World of Business and Executive Coaching Summit.  I share the best information from the Summit with you because if I find it fascinating, I sure hope you do too. 🙂

Week 1 is about the Tell It Communicator.  Week 2 describes the Save IT Communicator.  The links to both of the articles are below:

Week 1: The Tell It Communicator Article
Week 2: The Save It Communicator Article

Coaching Strategies #1:  Description of Control It Communicators

Control It Communicators maintain their control 100% of the time.  Tell It Communicators give solutions and are all-knowing. They don’t maintain control as much as the Control It Communicators.
My class – Kick Conflict to the Curb enjoyed an energetic discussion on the difference in all 3 communicators. They had to decide which style was most like them. Last week I revealed that I’m more of a Save It Communicator and rescue family and friends from getting hurt. I now know that they don’t need or appreciate rescuing! Who knew? I thought it was a good thing. Each person has at least one style and could use all 3 at different times. We went deep during the class and discovered that every participant learned that their style had both prizes and punishments.

Coaching Strategies #2:  Punishments of being a Control It Communicatorcoaching strategies

  • You won’t get to the real issues because there is no discussion
  • Bottlenecks are formed due to a lack of open communication, trust, and creativity
  • People who are controlled end up closing down and resentment appears

Coaching Strategies #3:  Prizes of being a Control It Communicator

  • Control It Communicators think that their power will make others feel safe
  • Time is saved because there is not a discussion – not really a prize. 🙁
  • Control It Communicators feel strong and efficient

So Joyce, What Do You Think About Tell It, Save It, and Control It Communicators?

I highly recommend Michael Bungay Stanier’s book, Taming The Advice Monster. It’s a great read. The information from this article came from Michael’s lecture at the Coaching Summit.
At times in our life, we can be all 3 communicators.  We usually use one communication style more than others.

Here’s a great exercise that you can use with your family, work team, or friends – that is if they are open to these kinds of discussions.  First, describe all 3 communication styles.

  • Have everyone decide what kind of communication style they use
  • Ask them to write down what communication style they think the other members use
  • This is the moment when you need to act like a coach
  • Let them know that this discussion needs to be positive without blaming and judgment
  • Hopefully, the discussion will be light-hearted
  • Start discussing the prizes and punishments for all 3 styles.  You will find details in the 3 articles and the 2 links at the end of this article
  • Next comes the best part. Everyone shares how they can change their style and what awareness they learned about themselves

You can always ask me to help you with this exercise during an online customized training for you and your team.  We will have an engaging experience and you will get long-lasting results.  Sound good? Call me at 800.713.1926 or send me an email HERE.

Let’s Stay Connected

Please share which communication style you “own!”

  • What did you learn about yourself?
  • How will you use this information to grow professionally?
  • How do you think this style has held you back?

Send me an email HERE if you have a communication issue that you want to resolve.  You are not imposing if you send me information or ask questions. I love connecting with all of you.

Here are the 2 links to the previous articles;
Week 1: The Tell It Communicator Article
Week 2: The Save It Communicator Article

Hope You Have a Great Week!

Joyce Weiss, M.A., CSP
Master Coach and Communication Strategist

Remember, You Get What YOU Tolerate!

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Coaching Strategies to Improve Your Communication – Big Time!

  • Are you ready to hear about new communication and coaching strategies?
  • Do you wonder if your communication patterns get you in trouble without even knowing it?
  • Would you like to know how you can get better results in your communication with just a minor tweak?
  • If so, this article can be a good step for your professional growth journey.

I’m a proud member of WBECS (World of Business and Executive Coaching Summit). Learning from the top master coaches and top communication gurus is something that I cherish.  The benefit for my readers and clients is that I share the BEST coaching strategies that they can put to use in their life. My clients who are taking our virtual communication course: Kick Conflict to the Curb: Get the Respect You Deserve benefit from the latest information that you will find in this article.

Michael Bungay Stanier shared his research for his book, Taming the Advice Monster with the 2000+ Master Coaches during his session. The content is compelling for people who have a growth mindset and know that the “best can only get better!” You are in this category because you signed up for our Kick Conflict to the Curb Weekly Update, plus I know many of you who never stop learning.
Here we go. 🙂

Coaching Strategies #1: There are Three Types of Communication Categories

  1. Tell It
  2. Save It
  3. Control It

You’ll learn about Tell It in this article. Save It and Control It will be covered in the next two weeks. Make sure and read the next two articles to see which style seems more like you. We will go over all three styles so you can see how you can become a master communicator.

Coaching Strategies #2: Tell It Communication Challenges

  • Tell IT Communicators actually stop learning for the listener
  • Listening is nonexistent because the communicator tells others what to do
  • The listener has little confidence because the Tell It communicator only cares about talking and telling-there is no clear intent to support

Coaching Strategies #3:  Tell It Communication Benefits

Tell It Communicators:

  • Look brilliant
  • Save time because solutions are given and not discussed
  • Boost their ego while stopping others from growing

Coaching Strategies #4:  Tell It Communication Solutions

  • Stay curious and do your best to listen and not tell others what to do (this is NOT easy to do – BUT possible :))
  • Slow down your action and advice
  • See how this change in the Tell It Communication encourages self-growth and autonomy

Joyce What Do You Think About Tell It Communicators?

30+ years of coaching clients have shown me that we have many Tell It Communicators. Tell It Communicators are fortunate when their supervisor points out this communication weakness. Self-awareness is a great first step towards progress. The first question I ask new clients is “How do you see yourself as a communicator?” I share the 3 choices of Tell It, Save It, and Control It. At times we show all 3 communication styles. There is usually one choice that we use more often.

Full disclosure: My communication style is NOT Tell It. I will share mine as we continue this discussion for the next 2 weeks. 🙂

The good news is once we discover our communication style, we can then make important changes. Some of them are easy while others are not. I promise, there will be more information on these important
coaching strategies.

Let’s Hear From YOU

Let’s hear how you feel about these coaching strategies. Do you see Tell It Communicators in your workplace or home? If so, please share your awareness and how this communication style stifles creativity, trust, and growth. The comment section is working! It wasn’t for a few weeks until one of my loyal readers let us know.  Thanks! You can always send me a private email with questions or concerns about communication conflicts you are experiencing.

Let’s Stay Connected

Do you want to go deeper and grow professionally to your next level? If so, I have several coaching packages to fit anyone’s schedule and budget. I’d love to work with you.
Call: 800.713.1926
Text: 248.325.8101
Email; Joyce@JoyceWeiss.com

For more information visit my coaching services HERE and let’s go Kick Conflict to the Curb together.  Coaching is also perfect for your direct reports, emerging leaders, and family members who you feel will benefit from working with me for only a few sessions. Clients find that we work hard and fast. My communication system is proven, trademarked, and so darn results-oriented. ;

Don’t take my word, read what a satisfied client has to say:

Joyce is committed to helping you achieve whatever goals you set for yourself. I am very pleased with the results that she has helped me to achieve in both my professional career and my personal life in just three months. It was a great experience working with Joyce and I absolutely recommend her!

– Yadira Batlle-Gomez, Generalist & Spanish Linguist

Have a Great Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

PS Remember, You get what you tolerate!

 

 

 

 

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Video on a Powerful Communication Strategy to Protect You When You are Angry

Do you want to use a powerful communication strategy to protect you before you open your mouth?
Do you ever say something and wish you didn’t?

If so, you are not alone.
I will give you a communication strategy that will help you by saying something that you wish you didn’t say.

This video will show you how to control your words before you decide to say something.  Stay tuned, next week’s video will take you even deeper!

 

Communication Strategy 1:  Quote from Norman Cousins norman cousins | communication strategy

American journalist, Norman Cousins said, Wisdom consists of the anticipation of consequences.

I just shared this communication strategy during an online communication program with a group of the chamber of commerce professionals.  They loved this communication strategy because it’s easy to use and they have stopped themselves from blurting out the wrong message.

Communication Strategy 2:  The GAP is an Important Tool

  • A stimulus is something that happens to us.  If someone interrupts you, the interruption is the stimulus.
  • The response is how we react after someone interrupts us.
  • THE GAP helps us make a choice on how we react.
  • Take a deep breath and step back for a moment.
  • We need to see the space between the stimulus and response instead of immediately talking.
  • Recognize when you are angry and get into the GAP.

Stay Connected with Me

Add a comment to my blog on how you deal with tough conversations and how you use the GAP.
You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email
with concerns that you are experiencing at work.

Please contact me at my cell 248.310.6998 or 800.713.1926 to explore how career coaching could be a great action step for your career development. There are many options to fit your budget and time schedule!   My last 4 clients have asked me to help them feel more comfortable with their public speaking skills.  It only takes a few sessions to make this happen.  Hey, what can I say?  I’m quick and clients use their new public speaking skills immediately.  A win/win for all.  🙂

Stay tuned!
Next week I will go deeper and share a motivational story about you going to an angry neighbor’s house to borrow a rake. It’s a great story so please come back to watch the video.

Do you want more information on how to resolve conflict or advance your career?
Sign up for articles, newsletters, and videos HERE

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Career Advancement is like riding a bike. Shift Gears from coasting to owning the road!
Find your voice with Joyce!

 

 

 

 

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A Motivational Quote to Help with Your Communication Challenges

Are you ever caught off guard during communication challenges?

Do you want to leave the table when others push you about your view about politics, religion, gender issues, sexual orientation or any other sensitive topic?

If so, please continue reading to discover my own communication challenges when others judge me rather than listen to my opinions.  Yes, I have the communication strategies that I share with clients.  I am also caught off guard like so many of you may feel at times.

So, Joyce How Do You Protect Yourself?

It’s exciting to have conversations with others about “hot” issues of the day.  It’s not exciting when others want to push their ideas on you rather than hear what you have to say.

I’m used to certain people who want to be heard and push their ideas to others.  I now prepare myself to leave the table so I don’t fall into that trap.  I say, “Let’s agree to disagree and let’s change the topic.” If they continue pushing their agenda, I continue the conversation, “I enjoy discussing different values and opinions with others.  I am uncomfortable when others push their agenda because this becomes a judgemental conversation and not open dialogue.”  I will walk away if they still continue because life is too short to be judged by bullies or others who don’t know how to have a real conversation.

I knew I had to create a new poster when I saw this quote on respect and hope that the motivational quote below will help you during your own communication challenges.

Joyce Weiss | motivational quote | communication challenges

Stay Connected with Me

Add a comment to my blog on how you deal with people who push their agenda during conversations.  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Until next time,

Joyce Weiss, M.A., CSP
Career Coach and Communication Strategist

Have a great week.

Remember, YOU Get What YOU Tolerate!

PS Find your voice with Joyce!

 

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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