Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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January 8, 2014 By Joyce Weiss 1 Comment

Master the Art of Family and Team Functions

cruise 2013 familyHave you ever dreaded going to work or to a family vacation?

Do you wonder if your co-workers or relatives will ever get along?

I had a very interesting family trip this winter break. My husband and I went on a family cruise with our children and grandchildren consisting of 6 adults and 3 teens. We are all strong personalities and are extremely independent. Our conversations are NEVER dull!

Mistakes other families made while on the cruise

I over-heard conversations from other families while I walked on the outside track. I realized that our family got it right…without even trying. One grandfather was complaining that his family didn’t ask to be excused at the dinner table. He was visibly upset while he was yelling at his son. Another family was frustrated because they never saw their children except at dinner. Others were judging each other for not going to the same social activities on the ship. I actually saw one family who looked bored and heard them complain that there was nothing to do. They were always together and were getting on each other’s nerves. How can I be so certain? I saw their relationships go down-hill daily on my walks.

Being the constant conflict resolution consultant, I decided to interview my family after we returned. I asked them why our experience worked out so well for ALL 9 of us. Yikes, not an easy thing to do.

Secrets to guarantee a successful family or team event:

We didn’t travel together for over 8 years and everyone wanted to go on this trip. The photo says it all. We really treasured our time together. We were there for the right reasons…to have fun, relax, and bond.

1.  We all respected that everyone was going to do their own thing. Some sat at the pool, exercised, scuba dove, snorkeled, shopped, read and attended wine tasting events. We didn’t discuss any of this before the trip because we are all independent and vary in personalities and interests. Doing our own thing would not be an issue.

I strongly suggest that people set boundaries before any trip to make sure that the expectations are realistic. Realize that everyone wants to do different things. This way no one is compromising what they want to do.

2.  We decided that dinner was the time when all 9 of us would eat together and share what we did during the day. This way no one could say that we didn’t make time for each other. We valued our time together and I wish I was a fly on the wall when the “bored families” met for dinner. The complaining must have been book material!

3.  We all met new friends during the day and included their families with ours. Being inclusive added such a great dimension to the family dynamics. We enjoyed getting to know each other and we all benefited from expanding our interests. The families that I heard argue during my walks were exclusive from others. They started getting on each others’ nerves by not expanding their horizons. Of course you know your family and there may be times when you only want to stick together. I know that by meeting new friends, we all laughed more. The teens will be seeing each other after the cruise. The last night of the cruise was so powerful because we celebrated with our new friends before dinner.

4.  There was a teen Xclub on the ship. This was a place where cousins and sisters and brothers could separate and expand their friendships. At times they hung out together by listening to music or watching TV which was so nice to see. Other times they were with their new friends. This is such a great lesson for all of us. There are so many choices on ships or in life and all we have to do is walk in the room and new opportunities will appear. First we have to open the door to the “teen Xclub!”

5.  If a family member is negative or sarcastic make sure that you nip it in the bud. We had to do this only once. It was uncomfortable at first to have this tough conversation BUT it cleared the air. The family is still laughing at how we resolved our “issue” on the Big White Chairs. You know by now that I recommend having tough conversations. Resolving conflict removes stress, creates respect and usually gets great results.

Taking Joyce Weiss’ experience back to your workplace

You may not be going on a family trip in the near future but you can still use the ideas in this post at work.

1.  Set realistic expectations by listening to the needs of your team and having them listen to you. This will save a lot of miscommunication! Stress is eliminated because everyone understands what needs will be met.

2.  Discover what your team members want to do and how they could use their skills in the best way possible. It may be time to switch job functions to increase productivity. It is best for the company and employees to keep STAR employees from leaving by making sure that they are in the best position.

3.  Create a time where everyone gets together to discuss what is going on in their day in order to create an engaged team and remove any glitches.

4.  Expand the team’s creativity by including other divisions or departments to support each other better.

5.  Nip any negativity or sarcasm in the bud. Ask yourself how much lost productivity exists by NOT dealing with tough issues.
Find ideas on the importance of respect in this article and video.

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post. Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 P.S.  Click here for my article and video on Respect in the Workplace

Filed Under: Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: effective communication, relationships

December 17, 2013 By Joyce Weiss Leave a Comment

A Powerful Yet Simple Tip to Help You Stay Positive

 

Joyce with her son Ron
Joyce with her son Ron

I wish you were a fly on the wall when my son taught me an important lesson

It’s funny about life.  At times our adult children start using OUR words.  Of course they may not recognize this but we sure do.  It seems like a miracle when this happens…especially when we remember when they were teenagers!  A few months ago I was speaking with my son, Ron and was complaining about a future meeting.  I was looking forward to seeing one of my favorite clients.  I was excited to use new and improved strategies at the workshop that I was conducting.  The training session was being held in February and was located in the Bahamas….I reside in MI. 

I was complaining on how I didn’t want to spend time with a  colleague because he monopolizes  ALL conversations and turns everything into a negative.  He drains everyone around him.  I help people have conversations like this so they can  take control of these difficult people.  I also know that there are times when nothing seems to work…especially when we deal with people who don’t listen well.  

So, What Did Ron Say?

“Mom, concentrate on steel drums and sunshine.  You are wasting too much energy thinking about this long winded colleague.”  I said, “Ron, how did you get so smart?”  It dawned on me that I say the same things to family members, friends, and clients.  Those were MY words that Ron said to his mom.  The important part of this story is that we all slip into old patterns at times.  It takes someone else to point this out to us.  I immediately “changed my state” as Tony Robbins (Author of Unlimited Power) tells us to do when we need to change our internal messages. 

I have told many people this story and I get interesting reactions.  Everyone “gets it” immediately.  We all need reminders on the valuable time that we waste when we constantly complain and don’t do anything about it.  Others told me how lucky I am to have a son who is so honest with me.  That is how I am with all of my family. Our conversation are never dull!  What goes around comes around.

Click the links below to find out what legal services my son, Ron Weiss offers to his clients.
Michigan Injury Law and Michigan Lemon Law

So What About You?

Has someone gently kicked you when you needed to “change your state?”  If so, lucky you.  Remember to let others know when they are wasting valuable time complaining. You will be appreciated when your statement is direct, positive, without judgment and sarcasm.  Please click here for a short video on “Dealing with Negativity in the Workplace.”

Write your own story and what you have said to others when they needed a gentle reminder on how their negativity was getting in their way.  If you have questions on what you can say to someone, please ask me and I will respond.

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post. Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is experiencing stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here for a short video on “Dealing with Negativity in the Workplace”

 

 

 

 

 

 

 

Filed Under: Communication, Conflict in the Workplace, Continuous Improvement, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: conflict in the workplace, how to improve communication skills, personal development

December 5, 2013 By Joyce Weiss Leave a Comment

Liberate Your Team With These 4 Easy Steps

 cartoon good attitude its free

Thoughts from Joyce

I’ve been meeting many people who share their stories on why they love working at their company…and these are NOT the owners or presidents!
You will experience their stories in future blogs.  Many of you know that I help people take on conflict and resolve it to get better results. 

The other part of the equation is how to feel more engaged at work to resolve conflict in the workplace.  This post will help those of you who want 4 easy ways to start seeing smiles at work again.  Please call me if your team is experiencing hidden agendas, lack of responsibility and accountability because the ideas below will work only after you remove the communication issues. BUT if you have a good team and want to make the environment more positive…enjoy these tips.

How can you make your work environment more enjoyable? Increase motivation? Create an atmosphere where others share new ideas? Working with a team is at times tedious and contentious.  Bring on more cake!

The following ideas are a good starting point to liberate your team:

1. Celebrate small wins (birthdays)

2. Manage the junk pile (What is the most annoying rule we can eliminate?)

3. Appreciate them now (Write thank you notes to 2-3 people each week especially when people take risks, speak well to a customer/member, and handle a tough member.)

4. See windows of opportunity (Organize a team to visit other teams to see how they involve their employees)

 

 Check out this article on 5 Ridiculously Simple Ways to Improve Your Team.

Was this helpful?
Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post.
Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to: Joyce Weiss Training & Development LLC > www.JoyceWeiss.com.

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant
I help others have tough conversations so they get a better night’s sleep.
Remember…You Get What YOU Tolerate!

PS  Check out this article on 5 Ridiculously Simple Ways to Improve Your Team

PPS Please click here for gift ideas for unique inspirational professional growth books.  I will autograph all copies once you send me the names.  Shipping and handling are FREE. 

 

 

 

Filed Under: Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace, Team Synergy
Tagged With: employee morale, personal development, Respect in the Workplace

October 1, 2013 By Joyce Weiss 1 Comment

Leadership Secrets Learned from Breaking Bad

breaking bad

I am a BIG fan of the TV series “Breaking Bad.”
It is intriguing to see how much positive hype is taking place right after
the powerful ending.
Many of the actors are giving such accolades to the entire writing team,
directors, producers  and staff.
They worked together for over 5 seasons and they still think of everyone
as a family.

 

 

So are you wondering…

“How in the world is the cast still feeling such a connection with each other?”

I heard the following statements in interviews from the show’s writers and actors.
They fit perfectly with the themes that I share with you weekly on dealing with conflict
in the workplace and improving communication.

Strong teams need to communicate openly in order to create an engaging environment.

Strong teams need to know:

1. “Tell me what you expect from me.”

2. “Give me an opportunity to perform.”

3. “Let me know how I’m getting along.”

4. “Give me guidance where I need it.”

5. “Recognize me for my contributions.”

Each actor and writer mentioned that they were able to ask these questions to directors and
producers. They helped create such a cohesive group of people.
Are these sentences being spoken in your workplace?

Was this helpful?
Please send me any comments that you may have for this blog post.
What do you do to engage your team?
Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home.
There may be someone in your life who is experiencing some stress…who could benefit
from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

PS Click here to listen to Joyce’s podcast on Creating Team Synergy

PPS Click here to discover how you can have tough conversations and get a better night’s sleep
by mastering your communication skills.
Joyce will support you for 2 months during her
Master E-Course Communicate with Impact.

 

Filed Under: Collaboration Strategies, Communication, How to Improve Communication in the Workplace, Increase Respect in the Workplace, Miscellaneous
Tagged With: effective communication, employee morale, improving communication skills

September 17, 2013 By Joyce Weiss Leave a Comment

5 Ridiculously Simple Ways to Improve Your Team

conflict in meetingYou know those communications…the ones where you just can’t
pay attention or roll your eyes.

Have you ever been on a losing team? What would you have changed
if you were the leader?

Don’t set your team up for failure.
Whether you’re the team leader or a team member,
don’t let the following 5 scenarios happen in your office.

On a Losing Team, People:

1. Do not know what is expected.

2. Do not know how he/she is doing.

3. Cannot do the required skills.

4. Lack organizational support.

5. Have poor relationships.

What Can YOU Do When You See Your Team’s Success Dwindle?

1.  Ask questions and be clear about what is expected from your company, colleagues, and your boss.

2.  Find out how you are doing a few times/year and NOT just during evaluations.

3.  Know what the required skills are for you and others and get training immediately.

4.  Look for another job if there is no support from the top.

5.  You don’t have to like your colleagues.  Let go of old issues if they are getting in the way.
Do your best to change a negative situation into something a bit more manageable in order to
move forward.

Remember…YOU Get What YOU Tolerate!

Click here for an article on How to Increase Respect in the Workplace.

Thoughts from Joyce

I know that these 5 ideas sound easy.  They are not always simple to follow.
Please write questions about your own conflict or communication situations at work.
You are not alone.  There is usually a second right answer once you brainstorm with an ally!

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share.

Sign up at the RSS feed on the blog to be included in future posts from Joyce on this subject.

For more information, videos, articles and podcasts, visit Joyce’s website.

Click here for an article on
How to Increase Respect in the Workplace and Reduce Stress

 Until next time…This is Joyce Weiss

Remember…YOU Get What You Tolerate!

Don’t run away from conflict. Resolve it now to get respect back in the workplace.

I help people have tough conversations so they get a better night’s sleep!

Filed Under: Collaboration Strategies, Communication, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Miscellaneous, Team Synergy
Tagged With: how to improve communication skills, resolve conflict and interpersonal issues, Respect in the Workplace

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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