Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

By Leave a Comment

Breaking News! Dysfunctional Cultures Never Work

cartoon oops fb out of timeHow many times do we have to see the same dysfunctional scenes play out about governmental agencies or corporate teams when transparency or trust don’t exist?  Reducing conflict in the workplace is important in all sizes of organizations.  The following are culture busters that guarantee a culture to crash:

  • Mistakes are hidden
  • People are afraid to speak up
  • Confusion on who to trust or even talk to
  • Morale is at a all time low
  • Lack of transparent leaders
  • etc, etc

We saw this when the leaders of the Secret Service tried covering up for the numerous blunders concerning the President of the United States. … [Continue reading]

By Leave a Comment

It Doesn’t Take A Wrecking Ball to Knock Down Social Barriers

  • Copy (2) of photos from juicer 030Do you have bullies harassing minorities at work?
  • Is there a lot of We versus They going on?
  • Are people telling jokes that make others feel uncomfortable?
  • Are some of your team members silent at meetings and you don’t know why?

I find that many leaders don’t think that they have diversity issues.  People don’t usually bring up uncomfortable issues about gender, race, culture, generations, sexual orientation, religion, mentally or physically challenged.  Start listening for jokes that insult diversity issues or bullying from the tough guy or gal.  I tell my clients, I can’t change you if you are prejudiced.  I can strongly suggest that you keep that prejudice at home in order to work as a team.  Believe me when I say that this business conflict resolution consultant does what I can to open up everyone’s minds.  It does not always work, but I sure do my best! The conversations are never dull during these trainings!

 

My logo says it all:  joyce-email-logoWhen you have respect, you can resolve issues and get positive results.  

 

 

 

 

My last post included a diversity exercise for you to use at future meetings to take down diversity barriers.  Thanks to those of you who sent me private emails sharing
your diversity issues.  This post will give you ideas to reduce conflict in the workplace…to increase respect.

If you use only a few of these suggestions you will realize that social barriers are about as thick as a piece of paper!

Click here for my post on the powerful diversity exercise that I use in my trainings.

Making Diversity Work for You

1.  Hold meetings in locations that are accessible.
2.  Support continuing education on diversity awareness.
3.  Learn about others’ history, customs, etc.
4.  Share with people who are different from you.
5.  Acknowledge your own prejudices.
6.  Interrupt discriminatory actions, conversations, jokes, etc., that you observe.
7.  Speak out against discrimination.
8.  Educate each other about differences and commonalities.
9.  Encourage and support pursuit of new horizons.
10.  Accept persons based on their individual value.
11.  Seek support from others.
12.  Accept differing views, ideas, perspectives and feelings of people.
13.  Show interest in the lives of others.
14.  Speak out when you hear lies being told about people who are targeted for discrimination.
15.  Don’t automatically apply stereotypes to people who are unfamiliar to you.

I will include more strategies to use to remove more of your diversity issues in future posts.  Please send me conflicts that your experience on your team concerning diversity challenges.  We can start a very interesting dialogue! 

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Click here for my post on the powerful diversity exercise that I use in my trainings.

By Leave a Comment

2 4 6 8…Who Do You Appreciate? Employees!

Do you want to  cartoon booste office morale

  • Build morale?
  • Improve team spirit?
  • Get people talking about something positive for a change?

This article has strategies that my clients use and they receive GREAT results.  They liberate their team so they WANT to come to work.

Read this short article on Quick Questions to Check Your  Team’s Intentions for more ideas on how to get input from your team,

1. Celebrate Small Wins:

•   Birthdays
•   Work oriented accomplishments increase morale

2. Manage the Junk Pile:

•   Ask the following question to your team:  “The most demeaning, annoying, and humiliating rule/procedure/form/regulation/policy with which I have to live with  
     is…”

3. Crystallize your mission:  Ask…

•   What am I doing that gets in the way of achieving this goal?
•   What am I doing to sabotage it?
•   Launch a campaign to eliminate these mission-stoppers

4. Appreciate them now:

•   Write notes to two or three people each week (taking risks, speaking well on the telephone, educating themselves, handling a tough member).

 5. See windows of opportunity:

•   Organize a team to visit other organizations
•   Study their leadership training, employee involvement, managing change, hiring, quality assurance, etc.

Thoughts From Joyce

These 5 strategies are just the tip of the iceberg.  I will be including a powerful interview in a future blog from the QUEEN of Morale Boosters, Harriet Meyerson who developed ConfidenceCenter.com.  She will give you ideas like the ones included in this article to help you reduce conflict in the workplace and bring back smiles to even the doubting team members.  Look for this interview soon.  

Please let me know what you or your company does to appreciate employees.  I will send a copy of my booklet, 19 Secrets for Successfully Navigating Life’s Potholes, Ruts and Obstacles if I use your ideas in a future blog.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

PS Click here to read an article on Quick Questions to Check Your Team’s Intentions for more ideas on how to involve your team.

 

 

 

 

By Leave a Comment

Discover Secrets to Add 26 Days to Your Year

clock and hammer bigDo you want to…

  • Add 26 days to your year by reducing conflict in the workplace?
  • Stop others interrupting you so you can do what you need and want to do?
  • Set boundaries for those “talkaholics?”

Is so, you will really enjoy this post.  I was interviewed by RECHARGE! publication on how to set boundaries with others.
Click here to read the article.

RECHARGE! is designed to help you move forward daily in every sphere of your life. Visit the RECHARGE! website to see articles and videos by experts on self-development topics, such as career, wellness, time management, wealth, and much more. 
Click here to find more articles and videos on RECHARGE!

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

By 4 Comments

Hello…Is Anyone Listening?

Do you know how your team really feels about work?cartoon oops fb out of time
Do they give you ideas on how to improve processes?
Do they feel comfortable coming to you with ideas on how to improve morale?

The most important question is…Do you want to know the answers to these questions?

Hello…Is anyone listening?
Both leaders and employees tell me that their ideas are not listened to at work.  As a result I’ve been talking a lot about RESPECT in my trainings.  We all need to feel comfortable to express ourselves.  The challenge is – not everyone wants to hear constructive feedback.  There is an art on how to give and receive constructive feedback.  

Check out this video and article on Confused about Constructive Feedback?

The following questions will help you create an environment of RESPECT

  • What are 3 things I do that you like and dislike?
  • What can we do about this?
  • How do you think we can improve meetings?
  • Do you think some employees get better treatment?
  • What would you do first if you became the leader of this business?
  • What should I know about your work that I don’t know?
  • What do you need to know about the business that you don’t know?
  • Do you feel confident to speak your mind without worrying about negative consequences?

Thoughts from Joyce

The questions above are great ways to start removing barriers.  Make sure that you are open to this constructive information.  Train your team how to give feedback.  Tell them that this is NOT the time to become sarcastic, negative, or silent.  It is your way of showing that you want to listen to their ideas.  Once they give their feedback, tell them what you plan on doing or not doing as a result of this conversation.  Feel free to contact me with questions if this is new for you or if you want more details on how to have a successful conversation with your team.  Let me know the results after you ask these questions.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this video and article on Confused about Constructive Feedback?

 

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831