Do you know how your team really feels about work?
Do they give you ideas on how to improve processes?
Do they feel comfortable coming to you with ideas on how to improve morale?
The most important question is…Do you want to know the answers to these questions?
Hello…Is anyone listening?
Both leaders and employees tell me that their ideas are not listened to at work. As a result I’ve been talking a lot about RESPECT in my trainings. We all need to feel comfortable to express ourselves. The challenge is – not everyone wants to hear constructive feedback. There is an art on how to give and receive constructive feedback.
Check out this video and article on Confused about Constructive Feedback?
The following questions will help you create an environment of RESPECT
- What are 3 things I do that you like and dislike?
- What can we do about this?
- How do you think we can improve meetings?
- Do you think some employees get better treatment?
- What would you do first if you became the leader of this business?
- What should I know about your work that I don’t know?
- What do you need to know about the business that you don’t know?
- Do you feel confident to speak your mind without worrying about negative consequences?
Thoughts from Joyce
The questions above are great ways to start removing barriers. Make sure that you are open to this constructive information. Train your team how to give feedback. Tell them that this is NOT the time to become sarcastic, negative, or silent. It is your way of showing that you want to listen to their ideas. Once they give their feedback, tell them what you plan on doing or not doing as a result of this conversation. Feel free to contact me with questions if this is new for you or if you want more details on how to have a successful conversation with your team. Let me know the results after you ask these questions.
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A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
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Until next time,
This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.
Remember…You Get What YOU Tolerate!
Check out this video and article on Confused about Constructive Feedback?
wendy edelman says
I like a lot of the questions you suggest asking to help create an ideal work environment. Any more ideas or examples to share with this question: What would you do first if you became the leader of this business?
I have tried posing this question in the past and have come up empty.
thanks for any ideas!
Joyce Weiss says
Wendy, Thanks for bringing a very important question up to me. I pose the following question to employees, “What is the first change that you would make if you were the leader of your team?” People respond to me because I am an outsider and the answers are always anonymous. I always ask this question and give the feedback to their leaders. This is important information to know! You could ask them to type up their answers on a blank sheet and give them to you anonymously. This way you may get more responses. People don’t always feel comfortable being honest which drives me crazy because respectful honesty gets results. Let me know if you like this idea. If not, tell me and I will help you get a better response. Thanks and please continue sending me comments and questions.
wendy edelman says
the anonymous part actually makes a lot of sense. i bet that was the missing ingredient. thanks!
Joyce Weiss says
sounds good to me, Wendy. Let me know how this strategy works for you so we can fine tune if necessary.