Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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May 1, 2016 By Joyce Weiss Leave a Comment

Leaders, Are You A Work Life Balance Hero?

Work life balance is a frustration that I hear from all levels of an organization.  Are you a manager or owner who wants to help your team care for the seemingly easy tasks of home that still need to be managed either during or after work?

If so, this article will provide simple techniques you can use to help your employees feel less stressed at work.

Work Life Balance Frustrations

Home and personal lives do overlap our professional lives.  It is too difficult to separate the two.
Some typical comments that I hear in my workshops are the following:

If I work 110% I get good results.  If I work a little harder, I’ll get even more out of it.  I wonder why I’m always stressed. I told myself that once I did everything on my to do list…I will finally do what I really enjoy!

We will never enjoy the benefits of time affluence as long as success is defined who works the longest hours or sleeps the least.  I’ve seen burned out employees who don’t have the nerve to talk to their leaders.  They don’t want to sound like complainers.  I challenge them to plan the conversation so that their boss understands the unrealistic demands that they face daily.  Of course, leaders may face the same burn out or stress by their leaders!

What can managers do to help employees with their work life balance?

  • Include work life balance in the mission statement
  • Bring in on site grocery orders or cleaners to help save time for their team
  • Discuss possible solutions with the team on how goals can still be reached while changing the process
  • Hire professionals to speak on care giving or parenting
  • Be a good model and go home on time and strongly encourage your team to follow your lead
  • Bring in experts to help improve the working condition of the team

So Joyce, what else can you add on achieving work life balance?

It’s a pipe dream to think that we can achieve total work life balance.  BUT we can always make improvements to reduce our stress.  I recently heard an international panel discuss how they achieve balance.

  • Start with the end in mind such as taking care of myself and my family
  • Create ground rules such as exercising daily
  • Don’t talk about work at home
  • All devices are not allowed at the dinner table
    These ideas work when you put them to use.  Mangers need to remind their team that improving balance will help them enjoy work more and improve productivity.  They need to have important conversations with their team in order to come up with solutions to burn out.

I want to hear from you
CLICK HERE to comment on what your leadership has done to help with your work life balance?  How have you handled burnout?

CLICK HERE to learn how Joyce can transform your life and teach you work-life balance through her personal life coaching.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to read another article of mine on balance

Read more articles and listen to podcasts at our Life Coaching Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/life-coaching-strategies/

Filed Under: Articles on Stress, Coaching as a Leader, Life Prioritization
Tagged With: enthusiasm for work flickering out, Life Prioritization

April 24, 2016 By Joyce Weiss Leave a Comment

A Book Recommendation on How Leaders Can Improve Outcomes

The greatest danger of most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.  Michelangelo

Are you a leader who wants to improve outcomes and morale with your team?

Great!  Leaders can improve outcomes after they visit this post which includes an interview with Steve Lishansky , author of The Ultimate Sales Revolution.  Steve has successfully taught fundamental human dynamics that elevate and accelerate exceptional results to thousands of top professionals and leaders in over 40 countries around the world.
You can reach him at 978.369.4525 and steve@optimizeintl.com.  Here’s the link at amazon to review and purchase The Ultimate Sales Revolution.

Here’s this important and informative video interview with Steve Lishansky

The following is a summary of my interview with Steve Lishansky:

What Makes People Successful?
A universal driving force is creating value.  If you want to sell yourself better you need to understand that people don’t want to buy you.  They want to buy value.  Successful people ask questions to reveal the real needs of others.  This is not just in a sales situation.  This also occurs when communicating with your team. 

Great Questions for Leaders to Ask

  • What do you want to accomplish?
  • How will this be beneficial to you when you accomplish these goals?
  • What are the most important results you desire?
    These three questions will help the other person delve deeper on what he or she wants to accomplish. 
    In a sales situation, price is never an issue if value isn’t clear.  The same thing happens in workplace communication.  Leaders need to ask questions to reveal what the person really wants. 

What’s the Greatest Source of Miscommunication?

  • The first source of miscommunication is YOU.
  • The 2nd source is THEM.
  • The 3rd source is YOU and THEM

Something gets lost in translation between you and the other person when communication occurs.
People don’t tell us what really matters many times because they haven’t thought it through well. Leaders can elevate the communication by finding out the meaning of employees’ communication.  This builds the relationship for working together.   

Compare Your Best and Most Challenging Relationship

You may be able to resolve issues with team members after you answer the following questions which were taken from The Ultimate Sales Revolution.

  1. Considering your most successful relationships
  2. How well do you know what is most important to them?
  3. What is it?
  4. When you are discussing how you are going to fulfill what is most important with them, what is the rational of discussing results/outcomes with them versus discussing specification and actions?
  5. Consider your most difficult and challenging relationships
  6. How well do you know what is important to them?
  7. What is it?
  8. What must you do to increase the discussion and focus on results and outcomes with them versus discussing specification and actions?
  9. What makes your best relationship work so well?
  10. What makes your challenging relationship so difficult?

Thoughts from Joyce on Why Deep Conversations are So Important

Make sure and ask important questions if you want to improve your relationships with your direct reports and colleagues.  You may need to change your communication strategies to encourage trust, respect, and caring.  I suggest that you elevate your dialogue with others even if you think the relationships are positive.  Most of us think that our communication is good and it’s the other person’s issue if there is a miscommunication.  This is not true.  It starts with us.  These ideas will improve outcomes once you start implementing them.

I want to hear from you.
Please send me your comments on how you have you successfully changed a challenging relationship.  How did you communicate with him or her to make these successful changes?

Until next time,
This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.
Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS.  If you like this post on communicating deeper with others to get great results, here’s an article on ‘Got Personality Issues at Work?”

CLICK HERE to learn how you can experience one of Joyce’s customized workshops for your company. https://www.joyceweiss.com/services/workshops/

Filed Under: Communication Skills, How to Improve Communication in the Workplace
Tagged With: effective communication, employee morale

April 17, 2016 By Joyce Weiss Leave a Comment

How to Deal with Mediocrity at Work

Mediocrity at work is a topic that many of my clients want me to cover during their training sessions.  Are you a President or Leader of your company who wants to eradicate mediocrity at work?  Great!  This article and video will provide a simple exercise that you can share with your team.  

 A new work reality is that companies reward employees for their value and not just for the amount of time that they are at the company.  This was normal years ago.  Your organization may still reward mediocre employees.  

The video below may help you discover how to eradicate this kind of behavior so that you can reward the stars and high productive employees.

The best and brightest places to work know that adding value is more important then just putting in the time.  I get into heated discussions about this topic from those who don’t agree with this New Work Reality.

An exercise for Leaders to Use to deal with mediocrity at work

I use this activity during my Shift Happens:  Thriving in Change Programs.  I ask the audience to select a partner and share why the company should keep them.  Both partners respond by answering the question.  

What happens after this exercise?

The answers always amaze me because there are still people who think that they deserve a raise just because they have been a loyal employee.  Adding value to the company counts…not longevity!  This exercise gives leaders an opportunity to address mediocrity at work.

What Leaders can do to reduce mediocrity at work

  • Be very clear about expectations concerning productivity.
  • When employees slack off, let them know the consequences.
  • Reward the high producing individuals to keep them motivated.
  • Use the above exercise to start this important dialog.

I want to hear from you!
CLICK HERE to send me your questions or concerns. How would you answer the question:  Why should the company keep you?  How do you deal with mediocrity at work?

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS Click Here to share my video with your team on Adding Value

Want to share or use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on building leadership and communication skills that make her clients top performers in their industry. Joyce is an Author, Communication Strategist, Coach and a Certified Speaking Professional. To book Joyce to work with your team or members Call 800.713.1926 or email: Joyce@JoyceWeiss.com 

CLICK HERE to learn more how Joyce can help you take your company and your career to the next level with her comprehensive coaching system.

Read more articles and listen to podcasts at our Executive Coaching Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/executive-coaching-strategies/

Filed Under: Coaching as a Leader, Dealing with Change
Tagged With: career development, personal accountability

April 10, 2016 By Joyce Weiss Leave a Comment

A Powerful Story About Inner Conflict

We all experience inner conflict at times when our mind takes over and we know that we have to stop and gain control.  I hope that the following story will help you when inner conflict takes over.

I want to hear from you!
CLICK HERE to respond to Joyce Weiss to send me your questions or concerns. How do you gain control when you have a fight within you?  I enjoy hearing from my readers plus they get their questions answered.

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take a communication quiz to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.
Visit her website at Joyce Weiss’s website to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

Filed Under: Internal stress, Personal Development
Tagged With: personal development, resolve conflict and interpersonal issues

April 3, 2016 By Joyce Weiss Leave a Comment

Stress: Go From Fear to In Gear

“Computers crash, people die, relationships fall apart.  The best we can do is breathe and reboot.”
       Carrie Bradshaw – Sex in the City

The title of this post is from one of my chapters in Take the Ride of Your Life.  This post is about inner conflict that we experience at times in our life.  

Joyce, What do You Tell People Experiencing Stress?
People share their challenges about work and my typical response is … “What are you going to do about it?”  I am not being sarcastic or mean.  I’m asking an important question.  They usually look at me after I ask the question.  We then discuss either changing their thinking or keeping the status quo.  When you don’t love what you do anymore figure out what to do differently or shift your thinking.

I interview people before my Dealing with Conflict in the Workplace Programs to identify important issues that may be unique to the group.  

Some of the responses are the following”

  • “I can’t get along with my boss.”
  • “There’s a difficult bully on our team.”
  • “I dread Mondays more and more these days.”
  • “I’m not recognized for my hard work.”
  • “I don’t feel fulfilled anymore.”

    I realize that most of us feel like victims at times. The question that we have to ask ourselves is…”What are we going to do about it?”  If you tell me that you don’t want to quit then you can suffer in silence or do something to change.  

    An 80 year old participant raised her hand during one of my programs and said, “I’ve learned that even when I’m in pain I don’t have to be one.”  The group gave her a standing ovation!

CLICK HERE to read an article on A Powerful yet Simple Tip to Help You Stay Positive

Let’s say you have 25 years more to live…that’s 300 months. Our challenge is to make it the best 300 months.

I want to hear from you!
CLICK HERE to send me your ideas on how you  changed your attitude when you experienced stress in your personal or professional life.

Want to Share or Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations. Visit her website  to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS CLICK HERE to order your own copy of Take the Ride of your Life  ride book

Filed Under: Articles on Stress, Facts about Stress, Internal stress
Tagged With: resolve conflict and interpersonal issues, work stress

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Phone: 248-681-5831

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