Do you know if you use effective communication strategies?
Do you know how your team honestly thinks how you conduct meetings?
What do you think the #1 reason is why teamwork fails?
I ask my leaders and their direct reports to answer this questions during training and executive coaching sessions. The number one reason is poor communication strategies at work. I’m sure that this is no surprise to you.
The following reasons were also mentioned:
- Disengaged team members
- Unclear goals/strategies
- One-upmanship
- Lack of trust
- Everyone likes to talk, but few like to listen
- Negativity
This article will cover three effective communication strategies to discuss with your team especially if you are a leader who wants to improve your team communication.
Effective Communication Strategy #1: Strong Leadership
Ask your team how they would you rate your own communication skills. I’m sure your team is doing well if you receive honest feedback and the score is high.
I find that leaders who don’t know how to deal with disengaged team members miss a huge opportunity because the engaged members start resenting their leader for NOT taking care of disengagement.
Effective Communication Strategy #2: Leaders Taking Control of Meetings
You read this right. Sometimes we think that our meetings are better than they really are and thanks to the feedback we can find out if this is true! The following are questions to discuss with your team:
- Do you encourage participation from everyone?
- Do you control side bars when people discuss their own agendas to the person next to them?
- Are your goals and expectations clear?
- Do you follow up to make sure tasks are getting completed?Your meetings are probably not the most productive if your team did not answer yes to these questions. Asking for and accepting constructive feedback from direct reports is the sign of a strong leader.
Effective Communication Strategy #3: Knowing How to Stop Negativity
Ask yourself these important questions:
- Is morale low because your team talks about the same negative topics and nothing gets resolved?
- Do you notice new direct reports starting to lose their enthusiasm because of a few team complainers?
Leaders need to take negativity seriously because their team expects them to stop the negative people from draining the oxygen in the room. I’ve written numerous articles on how everyone is responsible for team morale even though it starts with leaders.
Let’s Get Real About Effective Communication
You’re fortunate if your team gives you constructive feedback about your communication and leadership skills. In past articles, I’ve discussed the importance of uncovering blind spots that we all possess. Executive coaching is a perfect venue to delve into these issues. Clients learn about themselves and the results speak for themselves especially when team members start noticing the positive change.
You can hire someone to do a 360 interview about yourself by asking your supervisor, direct reports, colleagues, and clients to anonymously discuss your strengths and areas of improvement. Feel free to send me an email if you want to find out about this important exercise.
Check out my article on Strategic Communication Strategies to Help Employees Grow.
Hopefully, you know when your meetings, morale, or team communication are productive. At times, we are so busy doing our important tasks that we are blind to see what’s really going on with our softer skills. That’s why feedback is a 2-way street and not just for direct reports.
I want to hear from you
Send me your questions or comments on how you and your leaders deal with disengaged team members, negativity or making meetings productive.
This is Joyce Weiss, Leadership Consultant and Executive Coach
Learn how I can leverage my 30+ years of communication and leadership consulting and coaching experience to help your organization address executive coaching strategies here.
Until next time,
Remember…“You Get What You Tolerate!”
