Below is the interview that I recently took with Dr. Marie Waung, Associate Professor at University of Michigan-Dearborn. She offers many great ideas from her research. I hope that she will be a guest another time for you to learn from her valuable information. … [Continue reading]
When You Work With a Jerk Story #4

Todd’s Story
Todd is a sales rep for a mid sized firm. He received a promotion for selling the most products in the company for the first quarter. The leaders wrote Todd’s name on a huge recognition board in the lunch room. Can you guess what happened next? If you guessed that someone erased Todd’s name from the board…you are correct! The horrific part is that no one at Todd’s firm addressed this mean spirited act.
What Would You Do if You Were Todd’s Boss?
Click HERE to send me your ideas on what you would do. By now, you can probably predict what I would suggest. The leaders need to call an all employee meeting to address the negative behavior. This cannot be tolerated because the culture needs to be positive and the team needs to support each other. I hear many horror stories on negativity that is allowed in the workplace. Leaders don’t always know how to break this cycle. A negative culture needs to be addressed with either training on communication or conflict.
I Want to Hear From You!
CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own communication “issues.”
Want to Share or Use This Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.
Please CLICK HERE to Leave a Comment or Question
Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.
Until next time,
This is Joyce Weiss, Communication Strategist
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!
Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.
Remember…You Get What YOU Tolerate!
See YOU Next Week.
Working With a Jerk: Story #3

Janis and her mom work together in a mid sized company. Jim is a colleague of theirs and is known for his sarcastic and biting words. Janis, her mom and Jim were talking at lunch when Jim pointed his finger at Janis and said, “Janis your hair cut suits you and your outfits are very professional…not like your mom’s outfits.” Did you catch your breath? Yes, this did actually happen!
I have four questions for you:
1. What would you say to Jim if you were Janis?
2. What would you say to Jim if you were Janis’ mother?
3. What would you do if you were Jim’s boss and you heard this conversation?
4. What story do you have about working for a jerk?
I want to hear from you! 🙂
Click HERE to tell me how you would react and what you would say.
Joyce, What Do You Think?
If I were Janis I would step back after the shock wore off and say something. We don’t always have to say things immediately. It is smart to back off and plan a strategy at times. “I was caught off guard” is my favorite phrase to use when I speak to someone the next day.
“Jim, I was caught off guard when I heard those mean comments about my mom when she was standing right next to us. My mom and I were surprised about such insensitive words.” This way you are setting up a boundary for Jim and “hopefully” he will think before he opens up his mouth again. If he repeats his insensitive comments, I would do my best to stay away from him. He will chose someone else to ridicule.
Click HERE if you want to read Working With a Jerk story #1.
I want to hear from you!
CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”
Want to share or use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.
Please CLICK HERE to Leave a Comment or Question
Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.
Until next time,
This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.
Remember…You Get What YOU Tolerate!
See YOU Next Week.
Click HERE if you want to read Working With a Jerk story #1.
When You Work With A Jerk: Story #2

This week’s story is one that really rocked my boat. A few of my clients were discussing Pam, a manager who is extremely competitive during my Be Direct with Respect® trainings. Pam will do what ever she can to show her boss that she is the star manager who deserves a promotion. Pam secretly took a video on her cell phone while Todd, another manager was making a presentation to a client. Pam hoped to show her boss that Todd’s thick accent was a communication issue. The other team members understood Todd and most importantly the client did too. Pam wanted to shine and let her boss know that Todd’s “language barrier” was stopping the team from making more sales.
I have three questions for you:
1. What would you do if you were the team members who thought Pam was out of line?
2. What would you do if you were Pam’s boss?
3. What would you do if you were Todd and found out what Pam did to you?Click HERE to send me your response how you would react to the 3 questions above.
So, Joyce What Do You Think?
I will share your responses when after you send them to me at the link below. The main idea is that trust is non existent on this team. Expectations and communication have to be clear – which is the leader’s responsibility. Competition works great especially with sales teams. Brutal cut throat competition does not. Think about your siblings and how they wanted mom and dad to love them the most. 🙂 It is not a pretty picture and at work it’s even worse.
Click HERE to read Article 1 on Working with a Jerk.
Click HERE to read my article on So, Do You Think You Have a Strong Team?
I want to hear from you!
CLICK HERE to send me your questions or concerns. I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”
Want to share or use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.
Please CLICK HERE to Leave a Comment or Question
Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.
Until next time,
This is Joyce Weiss, Business Conflict Resolution Consultant and Business Therapist
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients resolve their conflict and they get a better night’s sleep!Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.
Remember…You Get What YOU Tolerate!
See YOU Next Week.
Click HERE to read my article on so, Do You Think You Have a Strong Team?
How NOT to Think Like Van Gogh

As you know, I usually write about Conflict in the Workplace. This post is about inner conflict that we all experience at times. I was inspired to write about this topic after reading an autobiography about my favorite artist – Vincent Van Gogh called “Dear Theo.” The book contains letters to Vincent’s brother Theo. It is a difficult book to read because you experience Vincent’s mental illness and internal demons. You will find quotes from the book below.
I meet people daily who don’t know how to live their life to the fullest. My 2nd book, Take the Ride of Your Life contains stories and examples from my own life how important it is to live life BIG. This is one of the reasons why I continue my quest to help others become bold and speak their mind if and when others try to suck out their individualism with toxic behavior.
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