Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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December 14, 2011 By Joyce Weiss Leave a Comment

Use Be Direct with Respect® to Reduce Conflict in the Workplace

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Be Direct with Respect® Strategies

You can now go to the next level in your career development after reading this article by taking Joyce’s newest on line course which includes a coaching session on the phone.  You have the opportunity to work with Joyce on an issue that you learned about yourself during the course. Look for details about this exciting offer below the article.

Strategy 1: Eliminate Ambiguity

By being Direct With Respect®, you’ll always begin with positive statements and get right to the point. If your conversation is to point out and correct negative behaviors, describe the person’s actions, not their personality. Use language that makes an impact, yet decreases defensiveness. One good way to do this is by using “I” statements rather than “you” statements. Also, use factual descriptions instead of judgments or exaggerations.

Strategy 2: Gain the ability to be direct and truthful

When should you be direct and speak up? As soon as you reasonably can. If you wait too long, you may forget what you needed to say, which can leave a nasty residue of resentment that can explode at the wrong time ­ or at the wrong person. While it’s difficult to know precisely when to speak up, it’s equally challenging to know when to let something drop. To gain perspective, imagine how important the incident will be in six months. If you think it will still be important, then say something immediately. If it would sound a little silly in six months, then let it drop.

Remember, though, telling the truth isn’t a license to dump your negative feelings on others.

Strategy 3: Develop positive self-talk strategies that propel your career

Once you realize you’re giving negative messages, make a conscious effort to stop and say something positive instead. Stop focusing on what you feel you don’t do well and congratulate yourself for all your strong points. Also, strive to seek out other positive people so you can support each other. Challenge yourself to break away from negative people who are only holding you down. The more positive you are, the more confident you’ll be at being Direct with Respect®. In return, others will feel more confident about your abilities, thus leading to more future success.

Be Direct with Respect® is a new way of thinking and communicating for those who are used to holding things inside. Once you implement Be Direct with Respect®, you’ll find that being direct and truthful will make you self-confident and earn you the respect you deserve. Even more important, as the concept of Be Direct with Respect® takes hold in your company, your employees will communicate better and build stronger relationships with co-workers and customers alike. Before you know it, morale will be up, profits will soar, and your company will be ready to make its mark on the business world.

Check out how you can go deeper and learn more ideas on how you can communicate with impact with
Joyce’s On Demand Course.

Like my client  Lori did after she took the course.

“Things are really going well here since people started taking the Be Direct with Respect®:  Communicate with Impact Course.
We continue to see great progress within our management team which is beginning to flow down to the staff.  I had a meeting with one of my managers this moring and she commented again on your program and how well it impacted her.”
Lori Verbrugge, Human Resource Director, Midwest Financial Credit Union

Click the link below so can get ready for radical communication improvement!
Be Direct with Respect®:  Communicate with Impact On Demand Course

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Until our next visit, Remember…
You Get What You Tolerate!

Joyce Weiss, M.A., CSP
Conflict Resolution Consultant & Accountability Coach

Filed Under: Articles on Stress, Communication, Conflict and Resolution Specialist, Conflict in the Workplace, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Individual and Team Coaching, Respect in the Workplace
Tagged With: Communication, Conflict and Resolution Specialist, conflict in the workplace, constructive feedback, effective communication, Facts about Stress, how to improve communication skills, improving communication skills, listening skills, personal accountability, personal development, resolve conflict and interpersonal issues, respect, stress, work stress

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