Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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You Have to Read This Book on New Ideas to Motivate Others

cartoon oops fb out of timeIf you want to reduce conflict in the workplace and fully engage yourself or your team then read on! Daniel Pink is the author of DRIVE: The Surprising Truth About What Motivates Us.

The next few blog posts will describe important aspects of autonomy that you can adapt for yourself or your team. Some of the information is not new YET Daniel Pink shares interesting strategies to explore what motivates you and others.

Autonomy is always an issue that my clients want me to cover in their training. They always ask me, how can I motivate my team or fire up the troops? 

 This post and the ones that follow will help start your own journey on this topic.

Click here for my short video on The Importance of Being Accountable.

 Daniel Pink tells us that Motivation 1 is about survival only.

Motivation 2 is about a drive to seek reward and avoid punishment such as bonuses or incentive plans.

I will describe Daniel Pink’s ideas about Motivation 3 in the next blog post.  I will give you a hint…it is all about autonomy.

 Motivation 2 sounds like…”If you do this…you will get this.” For example, “If you improve productivity we will give you a bonus.”  People expect these kinds of rewards all the time and it  takes away their autonomy.  People don’t have control of their lives with this kind of motivation.  They eventually do the task for the reward.

The carrots and sticks approach creates the following behavior:

  • Diminishes performance
  • Crushes creativity
  • Fosters short term thinking

At times the carrots and sticks approach will work.  For example, promise an office party if the team does some mundane task on a weekend. “If you come to the office on the weekend to stuff envelopes, we will have a gourmet dinner delivered to our office this week.”  There is no hidden agenda in this statement.  The team knows that for this one mundane project, they will get rewarded.

Carrots and Sticks (Motivation 2) works when:

  • You offer a rational for why the task is necessary
  • Acknowledge that the task is boring
  • Allow people to complete the task their own way

Please share the good or bad news on how you use this kind of approach.
What has worked and what has back fired when you use the “if you do this…you will get this” approach?

Look for strategies on the new way of motivating others in the next few blogs. I will share case scenarios that I have seen with my own clients on how they have turned non engaged teams into self motivated employees.

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Place your comments in the comment box at the end of this post.

Loyal readers like you help us find more people who could benefit from these posts.
Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com
Please let others know about these blog posts on reducing conflict at the workplace and home.

There may be someone in your life who is experiencing some stress… who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant

I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 

PS Click here to check out my short video on the importance of autonomy

 

 

 

 

 

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What is the Most Important Part of a Strong Team?

photo donkeys on back

The answer is … TRUST.
Trust is an Important Part of Building Strong Teams

Have you heard your team complain about the lack of trust?
If a horse can trust a goat on its back, surely your team can trust each other to help with the workload!
Building trust on teams is continuous work.

Use the following guidelines to build trust on your team:

  •  Attract and keep a team made up of the most outstanding people in the industry.
  • Create and maintain an atmosphere of mutual trust and respect.
  • Listen to the people who do the work.
  • Build and maintain a spirit of “all for one and one for all.”
  • Encourage every team member to take risks and never be afraid to make mistakes.
  • Hold team members accountable for results.Click here for an article on Tips to Create a Winning Team

Click here for more information on Tips to Create a Winning Team

 

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Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Joyce Weiss Training and Development LLC > www.JoyceWeiss.com

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So, Do You Think You Have a Strong Team?

cartoon oops fb out of time

Skip the morning donuts and see your team get stronger!

Many people “think” that they have a strong team, yet reality does not always match this perception!
There are usually hidden agendas and conflict in the workplace.
Employees and leaders need to have an open forum to make sure that the team is as strong as possible.

You probably know that my role in all of this is to stir up conflict.
That’s right, I’m not kidding.
I find that some people don’t have these important communication skills.
I help people have tough conversations and give them the tools to improve conflict in the workplace.
There are many reasons why people don’t like to be open.

Check out this article link:  Tips to Create Winning Teams

Do you see constant improvement as part of your team culture?

Here are more ideas how to make your team even stronger:

  • Leaders and people at all levels have opportunity to show what they can do.
  • Most work is done by small teams of peers, led by people who are knowledgeable about specific areas.
  • People are continually challenged – as well as supported – in ways that enable them to meet those challenges.
  • Managers coach instead of dictate.
  • Status is replaced by ability and valuable involvement.
  • Rewards are based on actual contribution.

How do you make sure that your perception matches your team’s reality?
Specifically how do you create an open environment for people to talk to each other?
Please send me how you do this in the comment section below.

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
(Joyce Weiss Training and Development LLC >  www.JoyceWeiss.com)

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit Joyce’s website

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant
and remember…
YOU GET WHAT YOU TOLERATE

PS  Remember to check out this article link:  Tips to Create Winning Teams

 

 

 

 

 

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Why Should Your Company or Clients Keep You?

ask yourself how add value 13

 One of my clients asked me to talk to her high level administrative professionals on “Empowering Yourself to Success.”
Her team is doing a GREAT job.
My task was to encourage them to get to their next level of continuous improvement.

This blog post contains some of the content that I used in the training.
A future blog post will address the total opposite situation…
How to deal with non-engaged employees.
I hope that you enjoy these ideas.

Make sure and share your concerns, stories, or questions about employee engagement…to reduce conflict in the workplace.

Check out this podcast on TEAM Synergy.

Doing Your Personal BEST
These are some of the comments that the audience answered when I asked them, “How do you do your personal best?”

  • “I ask for more things to do.”
  • “The more I know, the more I can contribute.”
  • “I do what I can to make my boss look good.”

I shared the platform with Olympic Gold Medalist, Mary Lou Retton.
She told me how she feels about doing your personal best.

“Champions don’t wait 4 years to make their heroic opportunity.  They create their opportunity every day.
Champions practice because they treat workouts as the Olympics.
Anyone could win in the Olympics, but could does not count.”

Adding Value

  • Make sure that you contribute more than you cost.
  • Make a difference.
  • Add enough value so that something very important would be missing if you left!

The title of this blog is …Why Should Your Company or Clients Keep You?

This is your chance to send in your answers to this question to me.

What are the reasons?  Hey, if you don’t toot your own horn…who will?

Your answer may be a good one to keep during your next evaluation. 🙂

Use this post for a team meeting

Share this post with your team and ask them the same question.  This is a great team exercise which I use during my training.
People who are modest are asked to go deep and share because we all need to know our strengths.
People who like boasting about themselves are asked to be very honest and share their talents.
The team will let them know if they are just bragging.
Be careful with this one because at times conflict can come out of these transparent exercises.
You know where to find me if you want me to help you discuss these important issues and hold each other accountable.

Was this helpful?
Please share with your team or others who you feel would enjoy the content.
Be sure and give Joyce Weiss Training and Development LLC credit for the information.
Make sure and send me the reasons why your company or clients should keep you.
I will respond and I’m sure this will be an interesting set of comments from my readers.

Until next time,
This is Joyce Weiss
And Remember…YOU GET WHAT YOU TOLERATE!

I help others have tough conversations so they get a better night’s sleep.

 Remember to check out this podcast on Team Synergy by hitting this link

 

 

 

 

 

 

 

 

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Do You Want to Feel Empowered to Reduce Conflict in the Workplace?

Do these questions sound familiar?

How can I encourage people to make decisions when management is absent?
How can I encourage calculated risks so our company stays current?
How can we act as a team, instead of individuals striving for separate goals?

The answer is in one word…EMPOWERMENT. Empowerment gives confidence, strength, and trust in your own authority. Successful businesses especially know the impact of an empowered team.

Learn the 5 P’s of empowerment to support motivated people who’ll bring long-lasting results:

1. Permission…to make decisions and take risks.

Help people see how they’re setting up roadblocks to their success. You may hear people saying “I’m not ready yet”, or “I don’t know enough”. If I waited until I was ready to make that perfect keynote speech, I’d still be waiting!
Encourage calculated risks! These positive statements should become standard in your workplace:

“Everyone fears new things when they are on unfamiliar territory.”
“The only way to get rid of the fear of doing something is to go out and do it.”
“There are three kinds of people – those that make things happen, those that watch things happen, and those who wondered what happened!”

2. Protection…even if they make a mistake.

Make sure the penalty for failure is not greater than the penalty for doing nothing. Part of growth is learning from our mistakes.
Make sure you stand by your coworkers, even when they fail. If they make a mistake, ask this very important question, “What did you learn, and how would you handle it differently if this situation came up again?”

3. Purpose: Know the company’s goals and answers to the typical conflicts that arise.

Challenge your coworkers by asking why and why not. This forces constant improvement.
Recognize market changes. Encourage problem solving and brainstorming. Technology is expanding at an amazing rate, making some present techniques obsolete. Look at trends and then be ready

4. Proficiency: Know the difference between complacency and excellence.

Encourage people to think of themselves as the owners of their own careers. Help them learn features and benefits of every product and service in the company.
Train people to listen to the client’s needs. Role play with common objections, so staff is prepared when they’re rejected. This way, everyone will be more prepared.

5. Pay-off: Appreciate and recognize superior work.

All people have a basic need for appreciation ­ don’t be afraid to speak up. Let your coworkers know the success of the business is partly due to their efforts and achievements.

When you use the 5 P’s of empowerment you’ll see an increase in morale, productivity, and success. These are my tried and true methods – experiment with your own, then sit back and enjoy the fabulous results!

Do you want to go deeper and find out the benefits of accountability coaching?  If so, check out the link below to see how Joyce can help you get to your next level in your your career and improve your working condition.
What is accountability coaching?

 

Was this helpful?
Let us hear your thoughts in the comment section below.
Feel free to share these tips with your team-Just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until next time, Remember…

“You Get What You Tolerate!”
Joyce Weiss, M.A., CSP
Conflict Resolution Consultant & Accountability Coach

 

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831