Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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Tired of Conflict and Power Struggles?

https://youtu.be/bGtSbOKEaJs

 

Did you ever stop having a tough conversation with someone because you didn’t know how to get your message across?  If so, you’re not alone.

I’m honored to be a guest expert on an upcoming FREE webinar – Powerful Communication Strategies to Get Outstanding Results.  Janette Ghedotte, CEO and Founder of Accurate Body Language is the host of her TELL ME MORE Webinar Series.
During the FREE webinar, you’re going to learn 4 secrets how to have these tough conversations.

Janette Ghedotte will be asking me important questions on how to kick conflict to the curb to get the respect you deserve!

You will be receiving all 4 secrets that I will be sharing in the Webinar in the next few blogs.  Each one has a short video with strategies you can use immediately to Kick Conflict to the Curb to Get the Respect YOU Deserve! 

Joyce Weiss | Career Coach

The first secret is how to make tough conversations safe, so you can talk to almost anyone about almost anything.

Start out the conversation by using the words – I don’t want to /I do want to.
For example:
I don’t want to create stress between us.
I do want to have an important conversation with you.

This is going to set the tone to make people a bit more relaxed, so you can go deeper to resolve the issue.

Stay tuned for a detailed description and more examples in the webinar on how to boost your confidence and keep your cool to overcome communication conflict.

Make sure you register for our FREE webinar event:
http://go.accuratebodylanguage.com/joyce-webinar

Once you register, you will receive a replay email if you can’t join us at 7 pm EST March 7th. 


Please share the webinar on social networking with your friends and colleagues – after you register – and you will win a chance of being selected to receive a 1-hour laser coaching session with me.

 

Feel free to send me any communication question or challenge that you are experiencing to Joyce@JoyceWeiss.com


Until our next visit,

Joyce Weiss, Communication Strategist and Career Coach

I hope you have a great week.  Remember, You Get What You Tolerate!

See you at the webinar 😊

 

 

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A Motivational Quote by Margaret Thatcher

Margaret Thatcher’s quote is a great reminder when we attempt to achieve positive results after we speak to someone during a tough conversation.  We may need to change our message when the other person doesn’t respond as well as we hoped. Believe me, I’ve been there many times!

Joyce Weiss | career coach | communication strategist#Margaret Thatcher
#fightabattle
#motivationalquote

I want to hear from you

Let us know when you attempted to communicate with someone and you had to go back and change your message. You are always welcome to send me a private email with your communication concerns.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

This is Joyce Weiss, M.A., CSP
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

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Why Work with a Career Coach?

This article describes reasons why clients work with a career coach.  The question below is a good way to start! 🙂

Are there people who drive you crazy?  You know who I’m talking about!

  • Narcissists who are full of drama –  it’s always about them
  • Bullies who start gossip threads, tease others, or control meetings
  • Your boss whose a micromanager
  • Lackluster direct reports
  • A team that’s jealous of your promotion
  • And so on and so on!

This blog post will give you ideas either for you, your direct reports, or colleagues on the benefits of working with a career coach.

Why clients work with a career coach

  • To develop their leadership skillscode of conduct | career coach
  • To reduce stress and resolve conflict
  • To become a master communicator
  • To find a better place to work to hone their skills

I want to make sure that people feel comfortable working with me.  We set up a FREE introductory session to explain how career coaching works.  They also have a chance to describe their conflict and expectations.  I encourage people to ask questions to make sure that we are a good fit for each other.

Here are a few comments on why clients work with a career coach

  • I avoid problems and don’t like conflict
  • I wish I could handle tough situations better
  • I dodge certain people
  • I stop myself from promotions because my fear of risk gets in the way
  • I need to become a stronger leader

Who are good candidates to work with a career coach?

  • Senior-level executives
  • Managers
  • Directors
  • Emerging leaders
  • Individuals who want to develop their career

What to expect when working with a career coach?

  • Sessions are conducted on the phone to fit the clients’ schedule.  We create sessions that last 30-60 minutes
  • Clients can check in with me as often as they want via email between sessions to ask questions
  • Clients develop their individual communication plan to fit their specific needs
  • Behavioral assessments may be used to reinforce their communication strengths and areas of improvement
  • Clients set accountability goals with the career coach to ensure productive actions are taken

I want to hear from you

Add a comment to my blog on questions about working with a career coach.  How have you or your company used career coaches?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address career advancement skills here.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

 

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

PS Next week I will share inspiring stories of people who worked with me and the results that they achieved.  I received permission from all of them that I could share their experiences! 😉

 

 

 

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Does Your Team Show Respect in the Workplace?  

https://youtu.be/MuFbnNvjajE

Respect in the workplace is a topic that needs to be addressed due to so many bullies and negative people harassing others.

Does your team show respect in the workplace?

  • If you answer, “NO”, this article will give you some ideas.
  • If you answer, “YES”, please send me what is working for your team!

Respect is critical to have a productive and cohesive team.  Many of my clients ask for support when their team is sarcastic, negative or even silent with each other.

This article describes 3 Strategies to help you address how you can communicate with those who are disrespectful of others on your team.

Strategy #1 to ensure that your team shows respect in the workplace:  Discuss your concerns

Speak directly to your team either when they are all together or individually.  This is one of the toughest things for many people to do.
Start out by making the environment safe by giving an example of their productive projects or successful customers service story.

Strategy #2 to ensure that your team shows respect in the workplace: Setting boundaries

  • This step may be difficult for leaders who don’t like conflict.  It may be hard, but it’s necessary to have these tough conversations.
  • Share your frustration or concern about their sarcasm or negativity and how it impacts the team and morale.
  • Give them time to discuss what is on their mind.
  • Make sure that you set boundaries on how your team shares this feedback.
  • Act as a coach to ensure that the session does not turn into a complaint fest!

Strategy #3 to ensure that your team shows respect in the workplace:  4 tips to keep you sane

When you’re practicing Be Direct with Respect® and a coworker is not communicating in a productive way, just remember:

  1. Don’t take it personally if someone verbally attacks you.
  2. Don’t make assumptions.  Once your team feels heard, there will be better communication and no more mind reading.
  3. Do have the courage to ask and express what you want – even if it is difficult.
  4. Speak with integrity.  You are concerned about the success of the team and not finger pointing.

I want to hear from you

Add a comment to my blog on how you create a respectful workplace.  What stories or expressions help you? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.

Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Do you want more information on how to help your team improve their communication skills?
Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

 

This is Joyce Weiss

Corporate Communication Strategist and Career Coach

Have a great week.
Until next time, Remember…“You Get What You Tolerate!”

 

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Communication Strategies: How to Deal with Mediocrity

Communication Strategies to use in the workplace has been the topic for the past few posts.  This week it’s all about dealing with those people who are on the edge – the low performers or slackers.

Read the first article in the series:
Communication Strategies to use with Someone who Didn’t Receive a Promotion.

Read the second article in the series:
Communication Strategies to use with People Bringing Problems to Work.

I hope that you find this article helpful with those slackers in your workplace.

Communication Strategy #1:  Make the Conversation Safe

Make the conversation safe by using I do want – I don’t want. communication strategies
Here are a few examples:

I don’t want to discount your years of service.
I do want to discuss some performance concerns.

I don’t want to discount your value.
I do want to discuss how your behavior is affecting team productivity.

This strategy will help you create a safe starting place.  You will be more direct after using the next communication strategy.

Communication Strategy #2:  Use Be Direct with Respect®

Those of you who read my blogs know this communication strategy and it’s worth repeating as a refresher.  Be direct with respect® deepens relationships and resolves issues.

I am ________________________
(Your emotional response)

When I ______________________
(Non-judgmental)

Because ______________________
(How it affects you)

I am  concerned when I see productivity issues because you were a star performer a couple months ago.

Communication Strategy #3:  Discuss What you Notice and Ask Questions

This communication strategy gives you a chance to discuss the changes that you see and how it’s impacting the team.

Here’s what I’m noticing…
This is how it’s impacting the team…
Where are you stuck?

These 3 communication strategies will give you a plan on how to talk to a mediocre person.  The next step is to discuss the ramifications if things don’t change.  Expectations need to be clear and understood.

I want to hear from you

Add a comment to my blog on how you deal with mediocrity. What stories or expressions help you get the results that you need? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

 

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831