Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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A Happy New Year Greeting from Joyce Weiss & Mark Twain

Happy 2019!

This is the time of year that many of us set goals and feel guilty when they are broken by mid-January. 🙂 Mark Twain used humor constantly when he told stories and wrote about life.  I hope that you enjoy his message below.

Joyce Weiss | Career Coach | Motivational Quote

#Marktwain
#favoritemotivationalquote
#humor

Bike riding is my passion during Michigan’s beautiful fall, spring, and summer.  My goal is to use the same bike as I ride outside and put it on a special device in my workout room which allows me to shift gears and take the ride of my life.  The funny thing is – I constantly look in my mirror to check that no one is trying to pass me.  Old habits, my dear friends!

I want to hear from you.
Please send me an email HERE or comment on the blog and let me know your goals.  Let’s do what we can to support each other to achieve them!

It’s time for me to say until next time, I’m going bike riding.

Joyce Weiss
Communication Strategist & Career Coach

Remember, You Get What You Tolerate

PS  I hope that you and your family have a wonderful 2019!  Looking forward to seeing you soon.

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A Holiday Greeting from Joyce Weiss

Wishing you and your family a Merry Christmas, New Year and whatever holiday you may celebrate!

This is a great time of the year to reflect on what you need and want to do to make your life as positive as possible.
Some people tell me that they need to cut back watching as much tv as they do so they can read more.  Others want to start exercising more and eating less sugar. We all have certain aspects of our life that we can improve.

I saw Michelle Obama’s quote and thought it was a great message to end the year.

Joyce Weiss | favorite motivational quote #motivationalquote
#MichelleObama
#takingcareofyourself

I bike ride during the Michigan spring, summer, and fall almost daily and miss being on my bike during the winter. My son heard me complain about this dilemma and suggested that I take my bike downstairs and put it on a trainer.  This great idea allows me to use my bike during all 4 seasons.  Some of you may wonder why I don’t use a recumbent bike.  The reason is that I LOVE my bike.  That’s it.  End of story.  🙂  Plus I walk as much as I can outside because I’m one of those human beings who happens to like cold weather!

What do you want or need to change to put yourself on top of your to-do list?
Please write your answer on the blog or send me an email HERE.

Hope your holidays are just like you want them to be!  See you next year.

Warmly,  Joyce Weiss, M.A., CSP
Communication Strategist and Career Coach

 

 

 

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Communication Strategies: People Bringing Problems from Home to Work

Communication strategies will be the topic for the next few posts.  You will find case scenarios taken from recent Be Direct with Respect® workshops.

The following Topics will be covered:

  • How to have a tough conversation with a direct report who brings problems from home to work
  • Starting a direct conversation about mediocrity
  • How negativity lowers morale

Read last week’s article on Communication Strategies to Use with Someone Who Brings Problems from Home to Work HERE

Have you dealt with any of the following issues?

  • A direct report who brings issues from home to work and you don’t know what to say.
  • You don’t know how to set boundaries with a stressed-out colleague.  You want to be supportive and you have deadlines to meet.

This article has 2 communication strategies to help you support a friend, colleague or direct report.

Communication Strategy #1:  Make the conversation safe

Make the conversation safe by starting it out with I do want – I don’t want. bullying in the workplace |communication strategies

Here are a few examples:

I don’t want to overstep my boundaries.
I do want to make sure that you are ok.

I don’t want to push you over the edge.
I do want to suggest getting support during this challenging time for you.

I do want you to know that I’m here for you.
I don’t want to leave this unsaid.

You will be reading about this strategy again in the next two articles.  You may be asking yourself, “Joyce why are you repeating this strategy?”  The reason – it works!  You can make your conversations safe by using this strategy.  You can also change the words around by using I don’t want at the beginning or start out with I do want.  Everyone’s comfort level is different.

Communication Strategy #2:  Use Be Direct with Respect®

Be direct with respect®

  • Allows you to be direct in a respectful way
  • Is truth with heart
  • Creates a win/win situation
  • Respects yourself and others

I am ___________________
(Your emotional response)

When I __________________
(Non-judgmental)

Because __________________
(How it affects you)

I am concerned about your state of mine when I see you withdrawn and irritated because I want the best for complainers; negativity in the workplace | improving communication |communication strategiesyou and for us to be at our best as a team.

I am concerned when I see your home issues affecting your work because it impacts your performance and the entire team.

These 2 communication strategies will give you a plan on how to approach this delicate subject with someone who may need some support while you need to set boundaries.  Find more communication strategies in the search option of this blog.

I want to hear from you

Add a comment to my blog on how you have helped a stressed-out colleague or direct report.  Let me know what other communication or conflict resolution topics you want me to write about to fit your specific needs. You will receive a response from me because I enjoy connecting with my readers!   You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce communication strategiesconflict and improve leadership skills and quality of life.

Would you like to explore how our coaching online program Communication Skills at Work could help you advance your career or address bullying? Read more on how you can become a master communicator HERE.

We can set up a FREE laser-focused 30-minute phone coaching session to see if the course is right for you.
Send me an email to set up our session HERE.

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

 

 

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Communication Strategies to Use with Someone who Didn’t Receive a Promotion

Communication strategies will be the topic for the next few posts.  You will find case scenarios taken from recent Be Direct with Respect® workshops.

The following Topics will be covered:

  • How to deal with someone who constantly complains about being passed over for a promotion
  • How to have a tough conversation with a direct report who brings problems from home to work
  • Having a direct conversation about mediocrity
  • How negativity lowers morale

Have you dealt with any of the following issues?

  • A colleague didn’t receive a promotion and you don’t know what to say.
  • You want to tell a productive direct report that she needs to develop a couple of skills.
  • A friend is dwelling on how he was passed over a promotion.  You want to suggest that he moves on in order to look for more opportunities and not be so negative.

This article has 2 communication strategies to help you support a friend, colleague or direct report.

Communication Strategy #1:  Make the conversation safe

Make the conversation safe by starting it out with I do want – I don’t want.executive coach| communication strategies

Here are a few examples:

I don’t want to minimize the effort that you are making.
I do want to discuss how to improve your performance.

I don’t want to discourage you.
I do want to help you with your career.

I don’t want to dwell on what didn’t happen.
I do want to encourage you to look at this as an opportunity to refocus on career development.

I don’t want to lose you as an engaged member of our team.
I do want to discuss efforts to improve your future opportunities.

I don’t want to downplay the importance of what the promotion meant to you.
I do want to remind you of your strengths and all the things you bring to the team.

I hope that you get the idea.  You can make the conversation safe by using this strategy.  You can also change the words around by using I don’t want at the beginning or start out with I do want.  Everyone’s comfort level is different.

Communication Strategy #2:  Use Be Direct with Respect®

Be direct with respect® is a powerful communication strategy that allows you to be direct in a respectful way.  It is a communication strategieslearned skill; a willingness to risk rejection by communicating directly, yet gently.  It deepens relationships and resolves issues.
I am  ___________________
(Your emotional response)

When I __________________
(Non-judgmental)

Because __________________
(How it affects you)

I am concerned when I see you so down about not getting promoted because I believe you can get past this and achieve your goals.

I am concerned when I see your frustration because you can move forward in the organization.

I understand your situation when I see you disappointed because I want to see you keep going in the right direction.

These 2 communication strategies will give you a plan on how to approach this delicate subject with someone who may need some support.  Find more communication strategies in the search option of this blog.

I want to hear from you

Add a comment to my blog on how you have helped someone who didn’t get a promotion.  Let me know what other communication or conflict resolution topics you want me to write about to fit your specific needs. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email HERE with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…”You Get What You Tolerate!”

 

 

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Einstein’s Quote About Taking a Risk with Things That Matter

It’s always interesting to me when I work with clients about speaking up when someone is sarcastic or rude to them. Their comments range from:

  • I’m too shy to speak up
  • I could get into trouble
  • Things could be worse if it backfires
  • HR ignored my concerns
  • My family member would get mad or even arrested (drug or alcohol abuse)
  • Harassment is the norm in our department

There is some truth with all of the comments.  It’s always a risk to speak up.  There is usually someone who can support you either at work or in your personal life.  Don’t give up looking for that person who could help you resolve an important issue that matters to you.

I strongly agree with Einstein’s quote below because the only way one can make positive changes is to confront these issues to the appropriate person, even if the perpetrator is a high profile and powerful person.

Fear is a big part of this entire equation. All we have to do is watch or read our favorite news outlets to see how some of the situations are hidden for years.  Shame and fear play a dual role.  Listening to their stories remind us how brave people have to be to come forward.   I challenge all of you to weigh the options and do what you feel is best.

 

favorite quote | Joyce Weiss | Coach

#AlbertEinstein
#Einstein
#Speakup

I want to hear from you

Add a comment to my blog on how you confront others by having tough conversations.  What were the risks?  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this quote with those who need to hear the message

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Have a great week.

Until next time, Remember…“You Get What You Tolerate!”

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831