Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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July 27, 2014 By Joyce Weiss 4 Comments

Hello…Is Anyone Listening?

Do you know how your team really feels about work?cartoon oops fb out of time
Do they give you ideas on how to improve processes?
Do they feel comfortable coming to you with ideas on how to improve morale?

The most important question is…Do you want to know the answers to these questions?

Hello…Is anyone listening?
Both leaders and employees tell me that their ideas are not listened to at work.  As a result I’ve been talking a lot about RESPECT in my trainings.  We all need to feel comfortable to express ourselves.  The challenge is – not everyone wants to hear constructive feedback.  There is an art on how to give and receive constructive feedback.  

Check out this video and article on Confused about Constructive Feedback?

The following questions will help you create an environment of RESPECT

  • What are 3 things I do that you like and dislike?
  • What can we do about this?
  • How do you think we can improve meetings?
  • Do you think some employees get better treatment?
  • What would you do first if you became the leader of this business?
  • What should I know about your work that I don’t know?
  • What do you need to know about the business that you don’t know?
  • Do you feel confident to speak your mind without worrying about negative consequences?

Thoughts from Joyce

The questions above are great ways to start removing barriers.  Make sure that you are open to this constructive information.  Train your team how to give feedback.  Tell them that this is NOT the time to become sarcastic, negative, or silent.  It is your way of showing that you want to listen to their ideas.  Once they give their feedback, tell them what you plan on doing or not doing as a result of this conversation.  Feel free to contact me with questions if this is new for you or if you want more details on how to have a successful conversation with your team.  Let me know the results after you ask these questions.

 Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have about this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Business Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Feel free to call me concerning your own team/executive retreats, workshops, on line professional growth coaching, and keynote speeches.

Remember…You Get What YOU Tolerate!

Check out this video and article on Confused about Constructive Feedback?

 

 

Filed Under: Communication, Conflict in the Workplace, Great Leaders, How to Improve Communication in the Workplace, Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: constructive feedback, how to improve communication skills, Respect in the Workplace

May 4, 2014 By Joyce Weiss Leave a Comment

Creating a Better Work Place for Innovative Employees

Copy (2) of photos from juicer 003This blog post is an interesting article written by the innovative people at IncFile.com  Incfile.com began with the goal of helping individuals and businesses meet their incorporation needs. Their mission is to deliver the best incorporation value, online or offline, and to provide service that is fast, friendly, and efficient.  Let me know how you enjoy the article.  Thanks to IncFile for writing this post just for Communicate with Impact Weekly. 

When it comes to owning a corporation, it is extremely important to create an environment where employees can be creative and innovative.

Having creative and innovative employees is a huge plus for any business: such workers not only offer great new ideas, but they also become increasingly more invested in the business as they begin to generate ideas in and for the place they work. So whether you are starting up a new corporation, or simply looking for ways to improve your current business, it is always beneficial to create a workplace geared towards innovative employees. Here are some ways that you can do exactly that:

Break down walls

People are far less creative and innovative when they feel as though they are locked behind bars. High walls separating cubicles is a way to positively shun creativity. Instead, remind people that they are in a fun office space – not a prison – and their brains will run with ideas.

You can even go a step further by adding an atrium or a few fountains to create an atmosphere and ambiance that produces creativity in all of your employees.

Open up the space and create common areas

People also become far more creative when they have open spaces where they can interact with fellow creative minds. Apple’s innovative founder and CEO Steve Jobs was famous for designing a company campus where employees had to interact throughout the day, because he felt that it led to great thinking, and the churning of excellent new ideas.

That building utilized features such as a common room and lunch room in the middle of multiple areas, so that employees from different sections of the company would all meet together and start talking. He also placed bathrooms far away from many workers, so that they would have to walk past other employees constantly.

All this new found discussion in the workplace may look like simple water cooler banter, but in reality it’s great ideas and innovations blossoming before your very eyes.

Have a boss accessible

Many creative minds shut off their innovations while at the workplace because they feel that their ideas will not be heard, or that it’s too much trouble to have their ideas heard. This can all be solved by having an easily accessible boss.

If a boss has an office placed right among his or her employees, with an open door, then workers are far more likely to feel creative, because they believe that their ideas are growing in a workplace where they can be heard.

Weekly innovation meetings

Employees are the most innovative when they are encouraged. Weekly innovation meetings can do exactly that.

Consider starting (or ending) the week with a meeting where employees can suggest ideas, or bounce thoughts off of one another; make sure to also use this time to check in on past innovations, to see if employees are following through with their work.
With these ideas, you can create a workplace that is ideal for innovative employees.

About the Author: IncFile provides incorporation services specifically to entrepreneurs and can help create a low business entity to register with your secretary of state and start a new company immediately. You can follow them on google+, twitter or facebook.

Want to Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your ideas or questions. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
How do I do this?
I teach them to tackle the tough conversations with bullies and negative people to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

Remember…You Get What YOU Tolerate!

Filed Under: How to Improve Communication in the Workplace, Improving Communication, Miscellaneous, Respect in the Workplace, Team Synergy
Tagged With: employee morale, how to improve communication skills, team building

March 29, 2014 By Joyce Weiss Leave a Comment

There is No I in Co-Worker but There is a WE

cartoon booste office moraleDo you include everyone in team meetings… even those who work on their own?
Do you want to reduce conflict in the workplace and improve communication?

What can you say and do to help others feel included? Team members who feel isolated are not going to be productive, especially when they want to be part of the team.  Of course some colleagues want to work on their own and don’t want to be part of team meetings.  We all have different behavioral and work styles.  Different equals different.  Different does NOT equal wrong!

 Here are ideas to help others feel like they are an important part of the team:

1. What solutions do you have to help solve this problem?

2. I consider you to be a key team player and need your advice.

3. How do you think we can improve our staff meetings?

4. Go out to lunch with your team members.

Some of your  team members may feel left out and they don’t know how to express this feeling of isolation.  I suggest that everyone on your team do his or her best to be as inclusive as possible.  This may sound like something that you heard in high school yet I hear numerous clients tell me how they did not feel like part of the team when they did not share office space with colleagues or were in another building.  This one idea will improve morale immediately.

Click here to listen to my powerful podcasts on Team Synergy and Communication

Want to Use this Article in Your Newsletter or on Your Website?

 Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com
Visit her website at www.JoyceWeiss.com to sign up for your own FREE video series on Resolving Conflict in the Workplace.

Was this helpful?

Please send me any comments that you may have for this article. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

 Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help people become top level leaders who get GREAT results.
I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance…
The Result? My clients get a better night’s sleep!

 Remember…You Get What YOU Tolerate!

Click here to listen to my powerful podcasts on Team Synergy and Communication

 Weiss

Filed Under: Collaboration Strategies, Improving Communication, Respect in the Workplace
Tagged With: conflict in the workplace, employee morale, improving communication skills

January 28, 2014 By Joyce Weiss Leave a Comment

The Dating Drinking Discussion with Teens

3d_ebook_cover_sm
Top Level Leadership Tune Up Master E-Course

I was a guest on Mike Domitrz’s radio show-The Gift of Respect and his TV Show-Impact. I am very impressed with Mike’s important message and how he educates parents, students, teachers and the US Military on respectful dating and building mutual consent.  Mike’s company Date Safe Project has numerous resources for you to check out.

Both Mike and I help our clients understand the importance of respect. This is why I decided to share Mike’s interview with you. Many you may have children or grandchildren who are starting to date or attend college. I can remember some interesting conversations that I had with my children when they were teens! I wish that I had Mike’s tools to share with them at that time. Parents and teens need to have tough conversations and Mike’s tools teach us how to open up the door easily so we can have these important two way discussions. One of the most important keys is to have mutual respect…especially when we hear how our loved ones had to deal with people who disrespected them.

At time a few parents don’t want Mike to speak at school assemblies. The parents have told him, “My child is not involved in dating or drinking yet-my kids don’t drink or date and won’t until they get older.” Mike tells these parents that their children may not be involved at this time, yet he encourages parents to have the discussion NOW so both parents and their children will be prepared in the future.

Our actual interview is located on the link below. If you can’t open it up, I have included they key points of the interview in this blog post.

Joyce’s Radio Interview on the Mike Domitrz radio show, The Gift of Respect

Students listen to Mike…they didn’t know that they had a choice during those uncomfortable times when they go on dates. After Mike’s programs, students are well informed. They learn that they are not odd for not drinking or dating at this time in their life. They learn that even though getting mutual consent sounds “stupid” they would rather ask than have an embarrassing moment when the consent was not mutual.

Parents love his message because they learn specific skills to teach their kids when it comes to mutual consent and respect. We are not taught these important skills. He has two websites as great resources for parents, teachers and students, and the military: HelpMyTeenIsDating and DateSafeProject. People can find helpful videos and articles.

Discover how you can tackle tough conversations with negative people, bullies, or slackers by enrolling in My Top Level Leadership Tune Up: Communicate with Impact Master E-Course. Click here to see testimonials from clients who took the Course so you can get the respect that you deserve and that better night’s sleep!

 3 Main ideas teens learn after Mike’s training

1. Give your partner a choice and respect their answer. Respectfully say, “No” to him or her without sounding mean. Listen and respect their partner’s response if they say, “NO.”

2. What to do when students go to high school or middle school parties when alcohol is present. How to handle a situation when a friend is using alcohol and someone is trying to hit on him or her. Mike suggests that they intervene by distracting the aggressor. The friend can say, “Our friend had a lot to drink and we will give her or him a safe ride home.” Mike strongly suggests that a few friends do this together. They need to be positive and non-judgmental. The friends will know that they are doing the right thing if the assaulter blames them for budding in.

3. How to help by being there for friends or family members who have been assaulted. Mike tells parents not to say, “If anyone touches you, I’ll kill him or her.” The child will not go to his or her parents if they are assaulted. Instead Mike teaches parents to say, “I’m here for you and will support you any way that I can.” This keeps the door open and shows mutual respect.

How did Mike become an expert on Safe Dating?

He was studying theater in college when he received a phone call from his mother that his sister was raped. He was shocked, full of anger, and enraged. Over time he realized that he could take his anger and do something positive with this negative energy. He heard a speaker who spoke about consent. Mike started speaking to schools and the military about mutual consent and respect. He was an angry brother who turned into a VERY effective speaker full of passion to help others learn these important life skills. His sister is his inspiration. She is a true survivor. He shows people how to deal with conflict. Will they be crippled by conflict or resolve it and learn how to move on? It’s great to meet a colleague who speaks on a different topic than I do BUT who gets the same results…Be Direct with Respect®.

You can reach Mike at 800.329.9390 and mike.d@datesafeproject.org.

Want to Use this Article in Your Newsletter or on Your Website?
Of course! You are welcome to print this, and any other tips or article we send, if you use the following byline: 

A recognized expert on Resolving Conflict in the Workplace, Joyce Weiss, M.A., CSP is an author, accountability coach, and a Certified Speaking Professional. She helps people to tackle the tough conversations to build employee engagement, accountability and rock star performance! To book Joyce to speak at your event or company call: 800.713.1926 or email: Joyce@JoyceWeiss.com.  Her website is JoyceWeiss.com.

 Was this helpful?

Please send me any comments that you may have for this blog post. Hit the link at the end of this post to share your comments. Loyal readers like you help us find more people who could benefit from these posts. Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,
This is Joyce Weiss, Conflict Resolution Consultant

 I help people become top level leaders who get GREAT results. I teach them to tackle the tough conversations to build employee engagement, accountability, and rock star performance.  The result?  My clients will a better night’s sleep!

PS  Discover how you can tackle tough conversations with negative people, bullies, or slackers by enrolling in My Top Level Leadership Tune Up:  Communicate with Impact Master E-Course.  Click here to see testimonials from clients who took the Course so you can get the respect that you deserve and that better night’s sleep!

PPS Watch Mike interview me on his TV show, Impact on WHY respect is so important to me.

 

 

 

 

 

 

 

 

Filed Under: Collaboration Strategies, Communication, Conflict and Resolution Specialist, Respect in the Workplace
Tagged With: effective communication, relationships, respect

January 8, 2014 By Joyce Weiss 1 Comment

Master the Art of Family and Team Functions

cruise 2013 familyHave you ever dreaded going to work or to a family vacation?

Do you wonder if your co-workers or relatives will ever get along?

I had a very interesting family trip this winter break. My husband and I went on a family cruise with our children and grandchildren consisting of 6 adults and 3 teens. We are all strong personalities and are extremely independent. Our conversations are NEVER dull!

Mistakes other families made while on the cruise

I over-heard conversations from other families while I walked on the outside track. I realized that our family got it right…without even trying. One grandfather was complaining that his family didn’t ask to be excused at the dinner table. He was visibly upset while he was yelling at his son. Another family was frustrated because they never saw their children except at dinner. Others were judging each other for not going to the same social activities on the ship. I actually saw one family who looked bored and heard them complain that there was nothing to do. They were always together and were getting on each other’s nerves. How can I be so certain? I saw their relationships go down-hill daily on my walks.

Being the constant conflict resolution consultant, I decided to interview my family after we returned. I asked them why our experience worked out so well for ALL 9 of us. Yikes, not an easy thing to do.

Secrets to guarantee a successful family or team event:

We didn’t travel together for over 8 years and everyone wanted to go on this trip. The photo says it all. We really treasured our time together. We were there for the right reasons…to have fun, relax, and bond.

1.  We all respected that everyone was going to do their own thing. Some sat at the pool, exercised, scuba dove, snorkeled, shopped, read and attended wine tasting events. We didn’t discuss any of this before the trip because we are all independent and vary in personalities and interests. Doing our own thing would not be an issue.

I strongly suggest that people set boundaries before any trip to make sure that the expectations are realistic. Realize that everyone wants to do different things. This way no one is compromising what they want to do.

2.  We decided that dinner was the time when all 9 of us would eat together and share what we did during the day. This way no one could say that we didn’t make time for each other. We valued our time together and I wish I was a fly on the wall when the “bored families” met for dinner. The complaining must have been book material!

3.  We all met new friends during the day and included their families with ours. Being inclusive added such a great dimension to the family dynamics. We enjoyed getting to know each other and we all benefited from expanding our interests. The families that I heard argue during my walks were exclusive from others. They started getting on each others’ nerves by not expanding their horizons. Of course you know your family and there may be times when you only want to stick together. I know that by meeting new friends, we all laughed more. The teens will be seeing each other after the cruise. The last night of the cruise was so powerful because we celebrated with our new friends before dinner.

4.  There was a teen Xclub on the ship. This was a place where cousins and sisters and brothers could separate and expand their friendships. At times they hung out together by listening to music or watching TV which was so nice to see. Other times they were with their new friends. This is such a great lesson for all of us. There are so many choices on ships or in life and all we have to do is walk in the room and new opportunities will appear. First we have to open the door to the “teen Xclub!”

5.  If a family member is negative or sarcastic make sure that you nip it in the bud. We had to do this only once. It was uncomfortable at first to have this tough conversation BUT it cleared the air. The family is still laughing at how we resolved our “issue” on the Big White Chairs. You know by now that I recommend having tough conversations. Resolving conflict removes stress, creates respect and usually gets great results.

Taking Joyce Weiss’ experience back to your workplace

You may not be going on a family trip in the near future but you can still use the ideas in this post at work.

1.  Set realistic expectations by listening to the needs of your team and having them listen to you. This will save a lot of miscommunication! Stress is eliminated because everyone understands what needs will be met.

2.  Discover what your team members want to do and how they could use their skills in the best way possible. It may be time to switch job functions to increase productivity. It is best for the company and employees to keep STAR employees from leaving by making sure that they are in the best position.

3.  Create a time where everyone gets together to discuss what is going on in their day in order to create an engaged team and remove any glitches.

4.  Expand the team’s creativity by including other divisions or departments to support each other better.

5.  Nip any negativity or sarcasm in the bud. Ask yourself how much lost productivity exists by NOT dealing with tough issues.
Find ideas on the importance of respect in this article and video.

Was this helpful?

Please send me any comments that you may have for this blog post. Place your comments in the comment box at the end of this post. Loyal readers like you help us find more people who could benefit from these posts. Feel free to share this post. Just make sure and give credit to:
Joyce Weiss Training & Development LLC > www.JoyceWeiss.com

Please let others know about these blog posts on reducing conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life.

Until next time,

This is Joyce Weiss, Conflict Resolution Consultant
I help others have tough conversations so they get a better night’s sleep.

Remember…You Get What YOU Tolerate!

 P.S.  Click here for my article and video on Respect in the Workplace

Filed Under: Improving Communication, Increase Respect in the Workplace, Respect in the Workplace
Tagged With: effective communication, relationships

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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