Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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New Facts About Stress to Reduce Conflict in the Workplace

The MI Insurance  Accounting and Systems Association (IASA) asked me to present a keynote speech on my signature program…Take the Ride of Your Life (Shift Gears for More Balance, Growth and Joy).  IASA offers members continuing professional education, conferences, publications and seminars.   The members were open to learning new facts about stress to reduce conflict in the workplace.  We had an open dialogue.  They were an ideal group of people to work with on this subject.

I have included some of the main ideas for you to use for your own work/life balance and conflict issues.

  • Balance is important to all generations
    Work centric:  Those placing a higher priority on work than family.
    Family centric:  Those placing a higher priority on their family.
    Dual centric:  Those placing the same priority on their jobs/family.
  • Understand how each generation views their work life balance differently.  Discuss these differences in meetings.
  • Making time for ourselves is a necessity…not a luxury.
  • Set boundaries in order to make time for the things you want to do.
  • Include work/life balance in your mission statement.
  • Acting like a victim or blaming others will not make positive change.  The idea is to look at life differently.
    Remember, you get what you tolerate!
  • There is good news and bad news about burnout
    The bad news is that we allow burnout to wear us down.
    The good news is that is is time for us to make changes in our life when we start burning out.

Please let me know if you want  more information on this program.
Let me know if you want me to call you to discuss how we can bring this topic to your team… to improve conflict the workplace.

Check out Michelle Goss, an IASA audience member share ideas she learned from the  Take the Ride of Your Life Program:

 

What is your most pressing issue about stress in your life?  Please let me know since I enjoy connecting to my readers.

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Let us hear your thoughts in the comment box below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on conflict in the workplace.

For more information, articles, and podcasts, visit https://www.joyceweiss.com

Until the next time…Remember…YOU GET WHAT YOU TOLERATE!
Joyce Weiss
Conflict Resolution Consultant & Accountability Coach

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Reduce Conflict in the Workplace by Creating Strong Teams

I recently had the honor of being the keynote speaker for the MI Health Information Management Association (MHIMA) on the topic of Reducing Conflict in the Workplace by Creating Strong Teams.  Their theme was Soaring Higher, Faster, Stronger…Through Team Synergy.  A special thanks goes to April Martin and Marsha Allen for bringing me back and to Ginny Pitts and Denise Holstege for some great input from their interviews.

MHIMA members are dedicated to the effective management of personal health information needed to deliver quality healthcare in the public.

  • Advancing data accuracy
  • Advocating confidentiality
  • Championing new technology

Hopefully the following tips that I presented to the members can provide you with strategies to help you build strong teams:

  • The Johari Window Exercise is still an effective tool to take down barriers … improving communication skills
    1. Discuss the Arena:  Things I know about me, you know about me
    2. Discuss the Potential:  Things we don’t know about each other
    3. Discover Blind Spots:  You know about me, I don’t know about myself
    4. Remove the Facade/Mask:  Things I know about myself that you don’t
  • Ask the important question…What do you bring to the team?  Are you …
    1.  A Creator:  Endless ideas, energy, confidence, enthusiasm?
    2.  An Advancer:  Energy, promote ideas, excitement, some control, persistence, organization, make ideas real?
    3.  A Refiner:  Find flaws, willing to challenge, pushes toward completion, likes research and details?
    4.  An Executor:  Step by step you get the job done, thorough, good process thinker?
    We need creators, advancers, refiners, and executors to create strong teams and reduce conflict in the workplace!
  • Esprit de Corps happens when…
    1.  Each person is committed to each others success
    2.  The team supports each other during up and down times
    3.  The team does what ever it takes to succeed 

    If you have questions on any of these tips please feel free to call (800.713.1926) or email:  Joyce@JoyceWeiss.com

    Check out the short video below:

 

What is your most pressing issue about creating strong teams?
Was this helpful?
Let us hear your thoughts in the comment box below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts… visit https://www.joyceweiss.com

Until our next visit…Remember that YOU GET WHAT YOU TOLERATE!

Joyce Weiss
Conflict in the Workplace Consultant

 

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Resolving Conflict in the Workplace by Using Lean Thinking

I have the honor of co-presenting a workshop on Lean Culture and Resolving Conflict in the Workplace sponsored by Michigan Lean Consortium.
Gerry Clark and Thomas Smith will be conducting the lean part of the workshop…which requires a complete transformation on how an organization collectively thinks and conducts business.

I will be addressing how changing a culture automatically creates conflict.  Participants will learn strategies on how to get people on board.

Participants will learn how to:

  • deal with naysayers
  • build trust by resolving conflict
  • stop wasting time by not dealing with conflict
  • gain control
  • use the power talk strategy
  • protect themselves when being verbally attacked
  • create solutions even during conflict

If you are not able to attend this powerful workshop, here are some questions that you can ask at your next meeting:

1.  Does your organization have top leaders who are seriously dedicated to becoming a lean learning enterprise?  If not can they at least seem seriously coachable?

2.  Are you committed to this process for the long term?

3.  What steps will you need to take to prepare yourself for this process?

4.  Are you willing to make enough of a commitment to take time to learn, to observe deeply and to participate in continuous improvement?

5.  How will you mentor others?

6.  How will your organization get the support needed for this transformation?

7.  Is your organization full of conflicting and inconsistent messages?  If so, develop a communication plan for beginning the process for sending consistent messages.

8.  What will be necessary to change the culture so that a singular consistent message develops?

Lean consists of the following:

  • Philosophy:  Long term thinking
  • Process:  Eliminate waste
  • People and Partners:  Respect, challenge, people
  • Problems Solving:  Continuous improvement and learning

Here are the details of the meeting if you are able to attend.  I would love to see you there!

Date: June 17, 2011
Time: 8:30 a.m.-2:00 p.m.

Location: Oakland—Macomb INCubator
Address: 6633 18 Mile Road, Sterling Heights, MI 48314

The event will be cut in half by lunch with the culture piece from 9:00 a.m.-11:30 a.m. and the conflict
resolution piece Noon-2:00 p.m. Light breakfast & lunch included.
To register, email: register@michiganlean.org Limit 50
Cost: $20 for non-members; free for members; check out www.michiganlean.org for more events!

Please let me know if you would like me to present this program to your organization.
Feel free to contact me at 800.713.1926 or joyce@JoyceWeiss.com and I will answer any questions that you may have for me.

Was this helpful?
What is your most pressing issue on keeping your company continuously learning?
If you already are a lean company, please share your successes.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

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Developing Respect in the Workplace by Building Trust

I just worked with the MI TWP Association in Grand Rapids MI on a “Building Trust in Your Community Workshop.” The group was open to the ideas and participated in numerous group exercises.

Below is an exercise that I asked the audience to complete.

On the left side of a piece of paper write down the name of a person who you don’t get along with. Write down a few characteristics that describe this person. On the right side of the paper write down the name of a person who you get along with really well and write a few characteristics that describe this person

OK…now for the fun! Most of the time people tell me that the description of the person that they don’t get along with is NOT like the person doing the exercise. It is interesting because participants tell me that the description of the person who they get along with describes the person doing the exercise.

Here is the challenge: Personal bias gets in the way. We get along with people who are like us and many times have conflict with people who are NOT like us. Hopefully this will help the next time you have conflict with someone. Ask yourself if the differences between you and the other person is really the issue.

The definition of conflict is the following: “An open clash between groups or individuals.” It can be due to different ideas, behaviors communication styles or cultures. We all deal with conflict in different ways!

I hope that this tip will help you resolve your next conflict. Please look for a video tip on this subject in one of my next blogs.

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share this tip with your team-just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Until next time!

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Set Realistic Expectations to Improve Communication in the Workplace

Do you want better group cohesion?
Do you want to communicate effectively with your team?
Has your team discussed expectations with each other?
Has your team had honest and tough conversations?

Knowing the employees needs will convert challenges into golden opportunities to improve your team’s communication and morale

A good place to start is to speak openly to each other in order  to improve the working condition.
To create a strong team,  you need to communicate all team expectations, like;

  • When you disagree with me, let me know.
  • The team is counting on everyone to have this project done by 3:00 today.
  • I expect projects done on time, even it means working late.
  • I want you to take the initiative, and start contributing at our team meetings.
  • Give me regular status reports, so I don’t get last minute surprises.

Was this helpful?

Let us hear your thoughts in the comments below.

Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.joyceweiss.com

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831