Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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February 22, 2011 By Joyce Weiss

So…You Want to Be a GREAT Listener?

Many of my clients ask me to include ideas in my training programs  on how we can become great listeners.

Effective listening skills will help improve our relationships and sales.  The next time you are in a conflict make sure and use this technique because it will help you gain control and concentrate on what is really being said.

We have to ask ourselves if it is more important to be right or to resolve a conflict.

Enjoy this 2 minute video and let me know what your most pressing communication challenge is in your own life.

[youtube]http://www.youtube.com/watch?v=9ly4IHGZUwE[/youtube]

The rest of this blog post contains the words included in the video.

Has anyone ever told you that you’re just not listening?
Do you ask a question and the other person tells you that you already asked the same question?

If so – not to worry.  We are all so busy doing the things that we do and at times our mind is on over load!
Here are a few reasons why people aren’t great listeners:

  • They are thinking of what they are going to say while the other person is talking
  • They tune out the person’s message because they don’t like what the other person is saying
  • They are thinking about what’s for lunch

Here’s the bold solutions tip for today:

  • Really focus on the person who is talking
  • Slow down your pace and concentrate only on what you are being told
  • Turn off all internal dialogue
  • Repeat what the other person just told you (parroting technique)

This one simple technique can help you become a GREAT listener.  You will see how others appreciate your concentration.  You will also see how others will listen better to you.  It may take a while to change your listening habits, but it will be worth the work since you will see how your relationships and sales will improve.

Was this helpful?
Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – Just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information on Joyce’s accountability coaching and speaking please visit:  https://www.JoyceWeiss.com

Filed Under: Communication
Tagged With: Communication, effective communication, listening skills, personal development, relationships, resolve conflict and interpersonal issues

February 10, 2011 By Joyce Weiss

Creating Meetings That Rock!

I recently had the privilege of working with the greatest group of women during a conference when I was the keynote speaker.  The International Association of Administrative Professionals (IAAP) in the Bay City MI area planned a most successful meeting.  They brought in experts who spoke on topics pertaining to the needs of their members.  The door prizes were perfect for the group. Their enthusiasm showed when they won a prize.  The agenda was followed 100% and the meeting even ended a little early.

They asked me to speak on Take the Ride of Your Life:  Shift Gears for More Balance, Growth and Joy.  The audience couldn’t have been any more receptive to the ideas and their solutions on how to become more balanced is book material.

The following is a list of some tips that we discussed in the program:

  • Making time for yourself is not a luxury – it is a necessity
  • Make sure you are part of the balance equation
  • Balance is important for all 5 generations in the workforce today
    (I will be covering this topic in a future blog)
  • Setting boundaries at home and work for YOU is extremely important
  • Train your brain to find humorous things in life
  • You get what you tolerate

Below is a photo of the conference committee.

SANY0152_2

Kelly Vanzale is the person who originally contacted me to be the keynote speaker.  She is a professional who understands how to make speakers feel welcome and was instrumental in helping make the conference successful.

Below is a short video testimonial from Kelly.

[youtube]http://www.youtube.com/watch?v=D18SAHLW8ow[/youtube]

Please send me the most pressing work/life balance challenge that you are experiencing in the comment box below.  I will reply to you and answer any questions that you may have for me.

Was this helpful? Let us hear your thoughts in the comment box below.

Feel free to share these tips with your team.  Just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

Until next time – Remember – YOU GET WHAT YOU TOLERATE!

Joyce  🙂

Filed Under: Keynote Speaker
Tagged With: doing more with less, effective communication, Life Prioritization, life prioritization and delegation, personal accountability, personal development, stress, work life balance

February 6, 2011 By Joyce Weiss

Do You Have a Super Bowl Team?

Today is the Super Bowl and I am getting ready to go to a party to watch the best team win. How can you tell if you have a winning team?

I just returned from a training in Wynne Arkansas and worked with the winning East Central Arkansas Regional Library System Team. I am extremely impressed at how hard all the team members worked together to develop into an even stronger team.

I asked the group to define what team building meant to them. They came up the following characteristics:

  • Support
  • Building relationships
  • Keeping up the slack when team members are not at work
  • Building Trust

We discussed all of these characteristics during the training. Building Trust was the one that we all agreed to concentrate on during the training. We discussed that silence in meetings is probably a good indication that lack of trust exists. We came up with a solution for everyone on the team to be fully engaged at meetings. Silence does not hold you accountable. If you agree with your team, tell them. If you don’t agree, tell them why. It is a risk to open up our mouth when we don’t agree with the team. If trust exists, then it is easier to do.

I encouraged the Wynne AR team to talk to team members when an issue comes up in the future. It is dangerous to let it go or gossip with each other. We went around the room and discussed what each team member needed to build trust with each other. We came up with some great suggestions on how to build trust even during challenging times.

Decide how you can build trust with your team when things get stressful. Hope these ideas will help you build your own team synergy.

Please let me know your biggest challenge with your team.
Write your challenge in the comment box of this blog and I will answer.
I am committed to stay in touch with my loyal readers – so please keep in touch!

Please watch Holly Mercer’s (Director of East Central Arkansas Regional Library System) video testimonial that she made right after the team building training:

[youtube]http://www.youtube.com/watch?v=h-MBczeLtwg[/youtube]

Was this helpful?

Feel free to share these tips with your team – Just give Joyce credit when you share or publish.

Sign up for the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles, and podcasts, visit https://www.JoyceWeiss.com

Filed Under: Conflict and Resolution Specialist
Tagged With: Communication, effective communication, group cohesion, team building, trust

January 29, 2011 By Joyce Weiss

Developing Respect in the Workplace by Building Trust

I just worked with the MI TWP Association in Grand Rapids MI on a “Building Trust in Your Community Workshop.” The group was open to the ideas and participated in numerous group exercises.

Below is an exercise that I asked the audience to complete.

On the left side of a piece of paper write down the name of a person who you don’t get along with. Write down a few characteristics that describe this person. On the right side of the paper write down the name of a person who you get along with really well and write a few characteristics that describe this person

OK…now for the fun! Most of the time people tell me that the description of the person that they don’t get along with is NOT like the person doing the exercise. It is interesting because participants tell me that the description of the person who they get along with describes the person doing the exercise.

Here is the challenge: Personal bias gets in the way. We get along with people who are like us and many times have conflict with people who are NOT like us. Hopefully this will help the next time you have conflict with someone. Ask yourself if the differences between you and the other person is really the issue.

The definition of conflict is the following: “An open clash between groups or individuals.” It can be due to different ideas, behaviors communication styles or cultures. We all deal with conflict in different ways!

I hope that this tip will help you resolve your next conflict. Please look for a video tip on this subject in one of my next blogs.

Was this helpful?

Let us hear your thoughts in the comment section below.

Feel free to share this tip with your team-just be sure to give Joyce credit when you share or publish.

Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.

For more information, articles and podcasts, visit https://www.JoyceWeiss.com

Until next time!

Filed Under: Conflict and Resolution Specialist
Tagged With: Communication, Conflict and Resolution Specialist, effective communication, personal development, relationships, resolve conflict and interpersonal issues

January 24, 2011 By Joyce Weiss

Become a Strong Team Player

If you are a football fan, you probably have been getting ready for the Super Bowl. Great coaches continuously ask their players important questions to make sure that they park their egos at the door and think like a well oiled team machine! Group cohesion and effective communication are both keys to succeed.

Take the time to sincerely ask yourself:

  1. Am I the catalyst for more open and effective communication?
  2. Do my expressions convey respect in every way?
  3. Do I genuinely help others on their way without getting in their way?
  4. Am I a role model to motivate the team during good times and challenging moments?

Was this helpful? Let us hear your thoughts in the comments below.
Feel free to share these tips with your team – just be sure to give Joyce credit when you share or publish.
Sign up at the RSS feed on the blog site to be included in future blog posts from Joyce on this subject.
For more information, articles and podcasts, visit https://www.JoyceWeiss.com

Does your company have a wellness department or employee assistance program? If so, could you introduce me to the person in charge of purchasing resource tools for employees? I will send you the entire product line (books/journals/on line course) when you introduce me to the person who can purchase my products at bulk rate. Feel free to call me at 800.713.1926. Thanks!

Filed Under: Team Synergy
Tagged With: Communication, effective communication, group cohesion, relationships, respect, team building

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Joyce Wins Best of MichBusiness Award

Congratulations Joyce Weiss! Recipient of the ‘Best of MichBusiness 2016 One Person Wonder’ Award!   Read more...

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Certified Speaking Professional Designation through the National Speaker’s Association

Certified Speaking Professional Designation through the National Speaker’s Association

CE Instructor through Professional and Continuing Education (PACE)

CE Instructor through Professional and Continuing Education (PACE)

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Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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