Many of my clients ask me to include ideas in my training programs on how we can become great listeners.
Effective listening skills will help improve our relationships and sales. The next time you are in a conflict make sure and use this technique because it will help you gain control and concentrate on what is really being said.
We have to ask ourselves if it is more important to be right or to resolve a conflict.
Enjoy this 2 minute video and let me know what your most pressing communication challenge is in your own life.[youtube]http://www.youtube.com/watch?v=9ly4IHGZUwE[/youtube]
The rest of this blog post contains the words included in the video.
Has anyone ever told you that you’re just not listening?
Do you ask a question and the other person tells you that you already asked the same question?
If so – not to worry. We are all so busy doing the things that we do and at times our mind is on over load!
Here are a few reasons why people aren’t great listeners:
- They are thinking of what they are going to say while the other person is talking
- They tune out the person’s message because they don’t like what the other person is saying
- They are thinking about what’s for lunch
Here’s the bold solutions tip for today:
- Really focus on the person who is talking
- Slow down your pace and concentrate only on what you are being told
- Turn off all internal dialogue
- Repeat what the other person just told you (parroting technique)
This one simple technique can help you become a GREAT listener. You will see how others appreciate your concentration. You will also see how others will listen better to you. It may take a while to change your listening habits, but it will be worth the work since you will see how your relationships and sales will improve.
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For more information on Joyce’s accountability coaching and speaking please visit: https://www.JoyceWeiss.com