Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

By Leave a Comment

How to Deal with a Workplace Bully: Video Interview with Terry Brock CSP, CPAE

Are you a leader or employee who works with a workplace bully?  Do you want to learn easy ways to deal with this person?  Great! This article will provide 3 techniques that you can use immediately to resolve conflict in the workplace.

Workplace Bullies Create Stress for ALL of Us

This bully could be your colleague or boss.  
The bully can also exhibit traits of narcissists which causes MANY communication and relationship issues.  
The narcissist can exist at home or work and suffer from the “I” syndrome.  
They are the drama kings or queens  who feel the world exists just for their needs.

Video Interview with International Hall of Fame Social Media Marketing Speaker – Terry Brock

My colleague and friend Terry Brock interviewed me on how to deal with these difficult people.  Terry is a syndicated columnist with business journals and author of Klout Matters.  He brings a passion for technology, a sense of history and real world business strategies.  You can reach him at 407.363.0505 and Terry@TerryBrock.com.  Enjoy the video and start thinking about who creates stress for you at work or home.  It could be a workplace bully.

How to Deal with Workplace Bullies and Narcissists

Set boundaries with bullies and narcissists.
People fear workplace bullies.  No one may have tried to stop these harmful behaviors.
Believe me when I say that they impede on your time and self-respect!

What if the Workplace Bully is Your Boss?

I suggest that you wait until the next day to have the tough conversation so you can create a results oriented discussion.  You can always start with one of my favorite expressions:  “I was caught off guard”
along with “I don’t want” and “I do want.”
“I was caught off guard when we spoke yesterday.  I don’t want to cause stress.  I do want to have an important discussion to improve communication in our department.”  If your boss is listening to you, this could be a great way to continue the conversation.  If your boss has numerous bullying behaviors it may be hard to obtain the results that you want.

Step into the GAP to Gain Control

The GAP technique is helpful to use when you don’t have the luxury to wait until the next day. 
Step back from the conversation and ask yourself how you want to respond.  You can ignore the comment from the workplace bully, ask a question, or even ask the bully what suggestions he or she has to move forward to resolve the conflict since this is very important to the morale at work.

Want to Learn More?
Remember that I recently launched Communicate with Impact.  This premier program helps people gain control of difficult people and improves the working condition. Sound Good?  CLICK HERE to see how others have improved their working condition.

I Want to Hear From You
How have you dealt with a workplace bully? Was this bully your boss?  If so how did you resolve this issue without being fired?  CLICK HERE to share your experience.

Until Next Time,
This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me at 800.713.1926 concerning your own team, executive retreats or leadership development.

Remember…You Get What You Tolerate!

See you next week.

CLICK HERE to learn how Joyce can help your company eliminate workplace bullying

READ more articles and listen to podcasts at our bullying in the workplace knowledge base https://www.joyceweiss.com/resources/knowledge-base/bullying-in-the-workplace/

 

 

By Leave a Comment

A Powerful Story About Inner Conflict

We all experience inner conflict at times when our mind takes over and we know that we have to stop and gain control.  I hope that the following story will help you when inner conflict takes over.

I want to hear from you!
CLICK HERE to respond to Joyce Weiss to send me your questions or concerns. How do you gain control when you have a fight within you?  I enjoy hearing from my readers plus they get their questions answered.

Do You Want to See How Your Communication Impacts Your Success at Work?
CLICK HERE to take a communication quiz to take the easy and fun Communicate with Impact Quiz. You will get your results immediately and learn more about setting boundaries to be more effective at work and in your life. Sound good?
Here’s the LINK

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.
Visit her website at Joyce Weiss’s website to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn more about Joyce’s career coaching system and put your career on track to your next promotion

Read more articles and listen to podcasts at our Career Skills Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/career-skills/

By Leave a Comment

Stress: Go From Fear to In Gear

“Computers crash, people die, relationships fall apart.  The best we can do is breathe and reboot.”
       Carrie Bradshaw – Sex in the City

The title of this post is from one of my chapters in Take the Ride of Your Life.  This post is about inner conflict that we experience at times in our life.  

Joyce, What do You Tell People Experiencing Stress?
People share their challenges about work and my typical response is … “What are you going to do about it?”  I am not being sarcastic or mean.  I’m asking an important question.  They usually look at me after I ask the question.  We then discuss either changing their thinking or keeping the status quo.  When you don’t love what you do anymore figure out what to do differently or shift your thinking.

I interview people before my Dealing with Conflict in the Workplace Programs to identify important issues that may be unique to the group.  

Some of the responses are the following”

  • “I can’t get along with my boss.”
  • “There’s a difficult bully on our team.”
  • “I dread Mondays more and more these days.”
  • “I’m not recognized for my hard work.”
  • “I don’t feel fulfilled anymore.”

    I realize that most of us feel like victims at times. The question that we have to ask ourselves is…”What are we going to do about it?”  If you tell me that you don’t want to quit then you can suffer in silence or do something to change.  

    An 80 year old participant raised her hand during one of my programs and said, “I’ve learned that even when I’m in pain I don’t have to be one.”  The group gave her a standing ovation!

CLICK HERE to read an article on A Powerful yet Simple Tip to Help You Stay Positive

Let’s say you have 25 years more to live…that’s 300 months. Our challenge is to make it the best 300 months.

I want to hear from you!
CLICK HERE to send me your ideas on how you  changed your attitude when you experienced stress in your personal or professional life.

Want to Share or Use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations. Visit her website  to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS CLICK HERE to order your own copy of Take the Ride of your Life  ride book

By Leave a Comment

Put Fear into Gear: A Story from My Book

I have included bike stories in previous blogs from my book, Take the Ride of Your Life. I decided to share Joan’s story because I have been listening to many people lately who have told me their life lessons with me. I hope you enjoy her message.

Joan’s story about learning from unhappy experiences

Joan, an entrepreneur, is another courageous woman who has both fond and painful memories of growing up. On the one hand, she adored the friendly Detroit neighborhood where children ran in and out of each other’s homes, and mothers were always handing out cookies. On the other hand, she was stifled by the atmosphere in her own home, where “children should be seen and not heard” was her parents’ motto.

Over time, Joan learned about herself, and in doing so bolstered her weakened self-esteem. “Once I understood where I was coming from and got to know myself, I realized I was okay,” she said. “Acknowledging my positive attributes — my sense of humor, loyalty, perseverance, honesty, and the ability to have fun — led me to accomplish a lot as a parent and a wife, and with my work. I realized the security of home is very important. To me, a bike represents taking off to somewhere new and unknown.”

“You can’t be brave if you’ve only had wonderful things happen to you. As I look back on the times in my life that taught me the most, they were the difficult times. By surviving them, I gained a confidence in myself I never could have achieved if I’d led a totally happy life.”
Mary Tyler Moore, actor

CLICK HERE to purchase your own copy of Take the Ride of Your Life!

I want to hear from you!

CLICK HERE to send me your life lessons or motto that you live by that help you during those stressful times.

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

ride bookRemember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to order your own copy of Take the Ride of Your Life! 

CLICK HERE to learn how Joyce can transform your life and teach you work-life balance through her personal life coaching.

Read more articles and listen to podcasts at our Life Coaching Strategies Knowledge Base https://www.joyceweiss.com/resources/knowledge-base/life-coaching-strategies/

 

By Leave a Comment

10 Powerful Words to Keep You SANE

Spite is punishing yourself for someone else’s actions.

I hope that the title grabbed your attention!  As you know I usually coach clients to use communication strategies when others push their button. You may be surprised by this new post because I am suggesting that at times we need to keep silent.  You read this correctly.  

Do any of these sound familiar?

  • Why do you exercise so much?
  • You don’t like bananas?
  • Why do you pack so many suitcases for such a short trip?
  • You’re a moron if you vote for …

We all are judged by others at some time in our life.  I use Be Direct with Respect® or other tools during more serious scenarios and conflict in the workplace.  At times we are caught off guard when people use comments like the ones described above.  

Here are the Powerful Words to use to Keep Sane

What others think of you is NONE of your business.  Read this again to understand the depth of these words.  The next time someone judges you repeat these 10 words...What others think of you is NONE of your business (say these words internally…not to the person.)  You will remind yourself that their critique is their opinion and their opinion only.  

Verbal Aikido is another powerful tool to use when others push your button

Watch my video #2 from the series 20 tips to Reduce Conflict in the Workplace.  It will show you  how to gain control with more serious scenarios and especially with bullies.

I want to hear from you!

CLICK HERE to send me your questions or concerns. What is your experience with people who judge you.  I enjoy hearing from my readers plus they get their questions answered. 

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them successful in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831