Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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7 of My Favorite Quotes

This week I’ve decided to share some of my favorite quotes that I use in my articles and programs. Feel free to use them to open up a meeting or share with others who may need to hear the messages. Hope you enjoy the quotes from some inspiring people.

  1. “Children are happy because they don’t have a file in their minds called “All the Things That Could Go Wrong.”
    Marianne Williamson – American Author
  2. “Once an organization loses its spirit of pioneering and rests on its early work, progress stops.”
    Thomas J. Watson – American Businessman
  3. “The truth is that our finest moments are most likely to occur when we are feeling deeply uncomfortable, unhappy, or unfulfilled. For it is only in such moments, propelled by our discomfort, that we are likely to step out of our ruts and start searching for different ways or truer answers.”
    M. Scott Peck – American Psychiatrist
    … [Continue reading]

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Gain Control During Chaotic Times…Radio Interview

Do you want to find more fulfillment at work or home?
Is there someone who is making your life miserable?
Do you want to improve your quality of life?
Do you want to figure out how to handle stress better in your life?

If so…continue reading. If not you may be in denial! 🙂

Conston Taylor from Business Innovators Radio recently interviewed me about the above questions. Conston asked me to share my background and how I became an expert in resolving conflict in the workplace. I shared a time when I was bullied a few months ago and how I handled it.

Enjoy the interview by clicking on the link below.
 Business Innovators Radio Interview

Here are a few ideas from the interview.

What are some misconceptions about dealing with conflict?

  • I’m too shy and don’t want to tell others what I’m really thinking
  • I was brought up to respect elders and “can’t” be honest with my boss

If you are shy, you can continue keeping your thoughts inside or…learn strategies on how other shy people figured out how to have safe conversations and get great results. It is a great concept if your culture teaches you about respecting elders. There are safe exercises to practice which will still respect others while allowing yourself to gain respect and most importantly of all to feel great about yourself.

2 strategies on how to create safe conversations

  • Use “I don’t want to…” “I do want to…” For example “I don’t want to create stress between us, I do want to improve our working relationship.” This one idea can bring down walls and get you great results. The main idea is to say this statement calmly and realize that not ALL communications are successful. The more you practice this idea, the better you will be able to create safe conversations.
  • Use the GAP by asking yourself how you want to react during a conversation. You can decide not to say anything or express yourself in a confident way. The idea is not to blurt out words without thinking what you want to express. Taking a breath or even stepping back for a day and deciding how you want to proceed will help you find your power.

Main ideas from Joyce’s books

  • Full Speed Ahead: Become Driven by Change
    You can look at change as stress or an opportunity. Readers can take each chapter and create an entire meeting or mini workshop by using the activities. Your team can discuss the concepts in the chapters.
  • Take the Ride of Your Life: Shift Gears For More Balance, Growth and Joy
    Find answers to your own bike story by finding fulfillment and what you need to do to improve your quality of life. I use a bike metaphor by asking readers to look at who taught them how to ride their first 2 wheel bike without training wheels and how this turning point affects them today. You will read stories that are very inspirational on how others turned negative things around. Plus there are many humorous aspects in each chapter along with cartoons from Schwinn Bicycles.
  • Communicate with Impact: Be Direct with Respect®
    This e-book is part of our new On Line PREMIER Coaching Program. You will receive more details shortly when we launch it to our readers. The ideas will help people express themselves and get the respect that they deserve. It will also help leaders to give cost effective coaching to their managers and directors. Stay tuned!

CLICK HERE to review all 3 of these products

I want to hear from you!
CLICK HERE to send me your questions or concerns.

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:
Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.
Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

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A Powerful Tool to Plan Your Next Tough Talk

How would you like to read an article that will give you an important tool to help you plan your next tough conversation?

An article of mine was recently published in Impact which is a highly respected magazine for members from MI Society of Association Executives – MSAE.ORG

The Michigan Society of Association Executives is a not-for-profit membership organization that serves similar organizations in a variety of managerial and staff specialist roles. They are the association for associations  in Michigan! Their mission is to ensure a knowledgeable, professional and successful association community.

President, Cheryl Ronk is one of my first clients over 30 years ago!  We have partnered in several projects over the years.

 MSAE gave me permission to share the article 5 Steps to Conflict Resolution with you.  Sound good?

Click HERE to read the article.  You will find this tool helpful to create your action plan with bullies, narcissists, or any difficult person.

1.  Identify the situation
2.  Make an appointment to discuss the conflict
3.  Craft your “I” message
4.  Set your goals
5.  Get closure

I want to hear from you!

CLICK HERE to send me your questions or concerns. What is a tool or strategy that you use when you have to have a tough conversation?

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them top performers in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

PS   Click HERE to read the article.  You will find this tool helpful to create your action plan with bullies, narcissists, or any difficult person.

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10 Powerful Words to Keep You SANE

Spite is punishing yourself for someone else’s actions.

I hope that the title grabbed your attention!  As you know I usually coach clients to use communication strategies when others push their button. You may be surprised by this new post because I am suggesting that at times we need to keep silent.  You read this correctly.  

Do any of these sound familiar?

  • Why do you exercise so much?
  • You don’t like bananas?
  • Why do you pack so many suitcases for such a short trip?
  • You’re a moron if you vote for …

We all are judged by others at some time in our life.  I use Be Direct with Respect® or other tools during more serious scenarios and conflict in the workplace.  At times we are caught off guard when people use comments like the ones described above.  

Here are the Powerful Words to use to Keep Sane

What others think of you is NONE of your business.  Read this again to understand the depth of these words.  The next time someone judges you repeat these 10 words...What others think of you is NONE of your business (say these words internally…not to the person.)  You will remind yourself that their critique is their opinion and their opinion only.  

Verbal Aikido is another powerful tool to use when others push your button

Watch my video #2 from the series 20 tips to Reduce Conflict in the Workplace.  It will show you  how to gain control with more serious scenarios and especially with bullies.

I want to hear from you!

CLICK HERE to send me your questions or concerns. What is your experience with people who judge you.  I enjoy hearing from my readers plus they get their questions answered. 

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them successful in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

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New Ways to Cope with a Difficult Person

Are you a manager or director who wants to help your direct reports handle their own conflict in the workplace?

Do you work with a colleague who is selfish and doesn’t help your team?

If so, don’t go anywhere!  This post and video will help you understand how you or others react to these difficult people…especially the narcissist. 

The video below is about New Ways to Cope with a Difficult Person.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

 Different Ways That We Cope With Difficult People

  • Fighting or countering the attack
  • Fleeing or avoiding the situation
  • Giving in or surrendering to the threat

Why is it so Hard to Deal with a Narcissist?

  • What’s with me?
  • Am I simply a masochist?
  • How can I allow myself to be so fooled?
  • Why can’t I speak up and tell him/her to…?

The Danger of the Narcissist’s Charm

  • Their wit can be hypnotizing
  • They’re very clever and encourage you to be forgiving when he or she is out of line

If a narcissist is in your personal life, you may be attracted because of this characteristic.

 Thoughts From Joyce

  • Remember that we need to protect ourselves from the narcissist’s charm in order to get out of their dangerous web. 
  • Once we realize what is happening we can set boundaries and decide what we need to do.

 I want to hear from you!

CLICK HERE to send me your questions or concerns. What is your experience with difficult people who are on your team?  I enjoy hearing from my readers plus they get their questions answered. Let me know what topics you want me to write about concerning your own conflict in the workplace “issues.”

Want to share or use this Article in Your Newsletter or on Your Website?

Of course! You are welcome to print this, and any other articles we send, if you use the following byline:

Joyce Weiss, M.A., CSP is a recognized expert on working with clients to build leadership and communication skills that make them succeed in their industry. Joyce is an author, Communication Strategist, and a Certified Speaking Professional. Call 800.713.1926 or email: Joyce@JoyceWeiss.com and explore options on working with Joyce to learn powerful techniques on tackling tough conversations.

Visit her website at ConflictInTheWorkplace.com to sign up for your own FREE video series and Communicate with Impact Weekly to Resolve Conflict in the Workplace.

Please CLICK HERE to Leave a Comment or Question

Send me any comments that you may have about this article. Loyal readers like you help us find more people who could benefit from these posts to reduce conflict at the workplace and home. There may be someone in your life who is feeling stressed out…who could benefit from the inspiration and knowledge on improving their working condition or home life. Let them know about the “Communicate with Impact Weekly” so they can sign up for their own weekly articles.

Until next time,

This is Joyce Weiss, Communication Strategist and Coach

I share powerful techniques on tackling tough conversations to build employee engagement, accountability, and improve my client’s quality of life.

Feel free to call me (800.713.1926) concerning your own team/executive retreats, workshops, and on line professional growth coaching.

Remember…You Get What YOU Tolerate!

See YOU Next Week.

CLICK HERE to learn if you are a target for a bully.

CLICK HERE to see if you work or live with a narcissist.

Contact Joyce

Email: joyce@joyceweiss.com
Phone: 248-681-5831