Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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July 17, 2018 By Joyce Weiss Leave a Comment

One of my Favorite Quotes about Excellence

favorite quote | Joyce Weiss | Career Coach#favorite quote
#aristotle
#excellence

Many people ask me how I define success.  Success is being prepared, working smart, not giving up, surrounding yourself with open-minded people, and constant learning.  Excellence is part of the equation.

We all work with people who do things just to get by.  There are times when certain people just can’t push themselves to be the best that they can be.

Leaders have the tough job of deciding who stays and who needs to be dismissed. I help leaders manage mediocre employees who need that extra motivation.  Training is definitely an answer for some employees.  At times nothing seems to help.

How have you turned around a mediocre employee to become the department’s star?

Filed Under: Career Development, favorite quote
Tagged With: career development, favorite quotes

July 10, 2018 By Joyce Weiss Leave a Comment

What is Your Secret to Success?

 

I recently had conversations with several college-bound students about what the secrets of success.  It was fascinating to listen to their mature thoughts.  Some told me that doing well in college helps.  Others talked about the importance of networking and meeting the right people.  They asked me to add to the conversation.  I told them that preparation is my secret sauce.  I make my workshops or presentations look easy.  The truth is that it looks easy because I prepared and prepared – practiced and practiced!

What is your secret to your success?

#ArthurAshe
#Secrettosuccess
#preparation
#motivationalquote

Send me your email here, to receive my FREE booklet,

Joyce Weiss | Career Coach | Corporate Communication Strategist19 Powerful Actions to Achieve Your Personal & Professional Goals

Until next time,
Joyce Weiss, Career Coach and Communication Strategist

Have a great week!

Filed Under: favorite quote, favorite quotes
Tagged With: favorite quote, favorite quotes

July 3, 2018 By Joyce Weiss Leave a Comment

How to Deal with Negativity in the Workplace

Negativity in the workplace is a constant discussion in every consulting or coaching assignment of mine.

  • Have you wondered how to deal with that negative employee or customer?
  • Have you wondered how to successfully communicate to the negative person without a lot of drama?

If so – this article is just for you!

Negativity in the workplace strategy #1:  It’s our responsibility to start the conversation

My message is very clear on this topic:

Everyone is responsible for the morale of the team – not just leaders.  Both leaders and employees need to speak to negative people about how the negativity impacts morale in the office.

Negativity in the workplace strategy #2:  Five important words negativity in the workplace

You will read a phrase that I write in every article – “You get what you tolerate!”

If you are tired of the negativity and you don’t say anything – You get what you tolerate!  You need to do something for things to change.

Negativity in the workplace strategy #3:  Focus on the positive

I’m sure you know people who train their brain to focus only on negative things. Constant complaining stops problem-solving & perpetuates a culture of being stuck and not moving forward.

I heard an interview with a pilot who flew with the blue angels. The blue angels fly their jets only 18 inches apart. The interviewer asked,” How do you do so well?” The pilot said, “We practice, practice, practice.” The interviewer asked, “Why don’t you crash?” The pilot responded, “We don’t practice crashing!”

Negativity in the workplace Strategy #4:  Control the conversation with negative people negativity in the workplace

Here’s an idea that can help you deal with those negatoids:

Forget about asking that person how he or she is doing. You will only get complaints about the weather, economy or traffic. Ask the negative person, “What is something good that happened to you today?” This idea forces the negative person to think of something different to say.  It takes discipline to focus on the good things!

More thoughts from Joyce

I hope that these strategies will help you deal with negativity in the workplace.

Learn more about how I help people and organizations turn around negativity in the workplace HERE.

If you enjoyed this information, you may also enjoy these articles:

Steps to Conflict Resolution When Dealing With Angry Clients

Do You Want to Turn Situations Around to Reduce Conflict in the Workplace?

I want to hear from you

Add a comment to my blog on how you deal with negativity in the workplace. What stories or expressions help you get through the stress? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Read more articles and listen to podcasts at our Knowledge Base Page Conflict in the Workplace here.

Until next time, Remember…”You Get What You Tolerate!”

 

 

Filed Under: Communication Strategies, negativity in the workplace
Tagged With: conflict in the workplace, negativity in the workplace

June 26, 2018 By Joyce Weiss Leave a Comment

How to Improve Meetings and Increase Morale

Do you want to improve meetings and increase morale?
Have you seen creativity disappear the moment someone says something negative?

Whatever you do … don’t squelch creativity.  This article will help you reduce conflict in the workplace and improve meetings by NOT using certain words.

Improve Meetings by Avoiding these words: team building lessons | improve meetings

  • Yes, but….
  • We tried that before
  • We haven’t got the manpower
  • Don’t rock the boat
  • Great idea, but not for us
  • It’s not in the budget
  • Silence….

Improve Meetings by using positive phrases career coach | improve meetings

When someone says one of the killer phrases you can always put a spin on the statement by saying,

  • “If we could try that idea what do you think will happen?”
  • “If we did have enough people, how would that make a difference?”
  • “If we did have money in the budget, what is the first thing that you would do with it to increase morale?”

You will be amazed at how fast conflict in the workplace is lessened when the team starts paying attention to these killer phrases. You will improve meetings and hear more laughter at work!

Improve Meetings by Adding Fun

My clients create ground rules to make sure that the team knows that they will be held accountable if they say the killer phrases.  The team needs to be consistent and hold everyone responsible if the negative words are mentioned.

Of course…the idea is to add some fun in the workplace while you improve meetings and increase morale.
We don’t want to add more stress to your environment, so do your best to add a positive spin to this activity! 🙂

You can have the guilty party place $1.00 in a pot which can be used to give to the team’s favorite charity, pizza or ice cream. Please send me ideas on how you have stopped these negative phrases to reduce conflict in your workplace.

I want to hear from you

Add a comment to my blog on how you deal with negativity to improve meetings. You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.  Send me an email here or share your ideas in the comment section.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Until next time, Remember…”You Get What You Tolerate!”

PS  Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

 

Filed Under: Communication Skills, Improve meetings
Tagged With: employee morale, improve meetings

June 19, 2018 By Joyce Weiss Leave a Comment

Lessons Learned From Our Fathers

This week many of us celebrated Father’s Day. Some of our fathers are not living, yet their influence and memories live on forever.  We learned lessons because of, or in spite of, our experiences with our dads.  I decided to honor my father, Joseph Morris, and the positive influence he made in my life.  I am who I am because of his gentle spirit and total acceptance of me – even when I dyed my hair orange when I was a teen! 🙂

The text below is the introduction from my book, Take the Ride of Your Life!  Shift Gears for More Balance, Growth, and Joy.  I hope you enjoy a bit of my history.  I’d like to hear your stories about how your father influenced you in the comment section below.

When people ask me how I got the idea for Take the Ride of Your Life!, I tell them that the inspiration was simple.  A few years ago, I went to Dallas to meet with Juanell Teague, a professional speaker’s coach.
She gave me an assignment before my session with her: Make a list of the turning points in my life and
figure out how they have impacted who I am today.

One turning point I identified was a lesson I learned when my father taught me how to ride my two-wheel
bike — Joyce Weiss | career coach | communicatiions strategistwithout the training wheels. I remember the day I got that bike. It was red  with white streamers flowing from the handlebars. I was so excited; I was also scared out of my mind. You see, I wasn’t as physically coordinated as some of my friends. I was always — I mean always — the last one chosen for kickball.

Fortunately, my father understood me. He knew how embarrassed I would be trying to learn to ride my bike with all my friends watching from their front porches on Kentucky Street in Detroit. He wanted to take me to a place where I would be comfortable. So, every night after he came home from work, we would walk my new bike to the empty parking lot next to the bank. There were no cars or people in sight.

Then he would give me a pep talk: “Falling is okay. I know you will eventually learn if you trust yourself. Are you ready? Get on that bike. Pedal . . . pedal . . . pedal.” Inspired, I eagerly hopped on the bike and, just as quickly, fell off.

My dad told me, “Remember, I said you might fall. It’s okay. Just get back on.” I got back on and fell
again.  “Remember, I said to trust yourself, honey?” my father coaxed. “Practice makes perfect!”
determined, I got back on. And I fell once more — and not for the last time.

Still, my father was right. I finally did learn to ride my bike. He knew I could do it. Through all my spills,
I always Joyce Weiss | career coach | corporate communications strategistheard his message: “Trust yourself. It’s okay to fall. Just get back on and pedal. Practice makes perfect.”

Juanell immediately responded to my story and suggested that it was deeply related to who I am today. I started sharing my bike story with my audiences.  They connected with me like never before in my fifteen years as a professional speaker! Many thanked me because my insights gave them the hope that they could find their own “bike stories” to help them move ahead.

Audience members immediately started telling me their most cherished childhood memories of their bikes. I heard vivid tales about long-ago Schwinn Phantoms, Roadmasters, Huffys, and Evan Colsons. Others remembered muscle bikes, Stingrays, ten speeds, mountain bikes, and the rat-a-tat sound of playing cards flapping in the spokes. Banana seats, high-rise handlebars, and fenders were all fondly remembered.

Soon the “bike stories” themselves started rising to the surface.  I discovered that many people, like me, gained their first real sense of self-reliance and responsibility while learning to ride a bike.

“Who taught you?” “What lessons did you learn?” and “What about you is the same now as when you were a little girl or boy?” became part of these conversations. The deeply personal impact of each person’s bike-riding lesson was so interesting and enlightening, these stories naturally became a rich and exciting part of this book.

You’ll hear stories from people who share their own “Take the Ride of Your Life” experiences — the dreams, the growing pains, the “Take the Ride of Your Life” triumphs, the many falls, and what made them get up and try again.

The subject of each chapter came from the themes and patterns that emerged in these interviews. At the end of each chapter I have included exercises, which I call Gear-Shifting Action Steps, that helped me when I was on my discovery journey with Juanell.  I hope you will be inspired to use them, too.

Do you remember pedaling your bike up a hill? You reached the top and then started down, faster and faster. The wind blew in your face as trees, houses, and cars whizzed by. It was an unforgettable ride.

Come take that “ride” again. This book gives you the tools and inspiration you need to climb the hills, maneuver the twists and turns, and experience the thrill of your own journey — no matter where your ride in life may take you.

I want to hear from you

What is your bike-riding story?  Add a comment to my blog on how your father influenced you.  You will receive a response from me because I enjoy connecting with my readers! 🙂  I will send my booklet, 19 Surefire Ways to Bring More Joy and Harmony into Your Life to you when you send your story or experience.  You are always welcome to send me a private email with concerns that you are experiencing at work or home.

Please share this and any article that speaks to you or your company.  Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

Here’s the link which takes you to my bookstore where you can purchase your own copy of Take the Ride of Your Life!  I will send you two books for the price of one.  You can share the second copy with a friend or relative.  I will be happy to write a personal message on each book:  just send me the names to my email.  The bookstore sends me your information and I will send the books to you immediately.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Until next time, Remember…”You Get What You Tolerate!”

PS  Get on your bikes and enjoy the ride! 🙂

Filed Under: childhood lessons, Personal Development, Professional Development
Tagged With: childhood lessons, Joyce Weiss's books

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Email: joyce@joyceweiss.com
Phone: 248-681-5831

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