Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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February 9, 2021 By Joyce Weiss

This One Idea Will Reduce Negativity in the Workplace

Are you ready to read about one idea that will reduce negativity in the workplace?

A few years ago I watched a hearing between the Secret Service Director and Congress. It was extremely heated and I knew that I was going to write about this interaction in a future article. Let me refresh your memory. A few agents drank alcohol at a retirement party. After leaving the party, they crashed their car into the white house. It was on international news for several days.

Congress asked important and tough questions to the Secret Service Director and he repeatedly skirted all issues. Congressmen and women actually said, “What are you going to do about it?” The Director said, “I first need to get all of the facts.” Several members of Congress said the same thing, “Why not fire the agents on the spot? You need to make the hard decisions.” The Director was very nervous and it almost sounded like he was covering up the “real story.”

The bottom line is that there was a huge communication breakdown in the Department. Supposedly the Director did not hear about this incident for a few days. I ask the question, why didn’t he hear about this sooner?

Reasons why there is negativity in the workplace:bullies at work | communication challenge | negativity in the workplace

  • Fear of retribution
  • Covering-up for each other
  • Dysfunctional cultural barriers
  • The wrong fit for roles and job responsibilities
  • Not knowing who to go to for answers
  • Unclear expectations
  • Too much red tape

… [Continue reading]

Filed Under: accountability strategies, negativity in the workplace
Tagged With: Coaching as a Leader, conflict in the workplace

March 12, 2019 By Joyce Weiss

Live Young and Die as Late as Possible

Joyce Weiss | Favorite Quote

#FavoriteQuote
#TheEnergyBus
#JonGordon
#LiveYoungDieLate

I wish I could spread this message to the negative people I meet daily.  They don’t have a clue on how to stop their toxic words.  Negativity becomes a habit – a way of life and this may be a blind spot.  Clients ask me to coach them to have tough conversations with direct reports who have solid skills yet the negativity gets in their way.  Next week I will send a list of my favorite books on self-esteem and success.

I want to hear from you

Add a comment to my blog on how you deal with negative people on your team.  What stories or expressions help you?

You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

 

Until next time,
Joyce Weiss, Career Coach and Corporate Communication Strategist

Have a great week.
Remember, YOU Get What YOU Tolerate! 

Filed Under: favorite quote, negativity in the workplace
Tagged With: favorite quote, negativity

July 24, 2018 By Joyce Weiss

Book Recommendation on Complainers and Energy Drainers

I am including a very interesting blog post on energy drainers from a colleague of mine, Linda Byars Swindling.  Thanks to Linda for giving me permission to use her fascinating information to share with you.

Stop Complainers & Energy Drainers: How to Negotiate Work Drama to Get More Done is an excellent read.

How to Identify a Controller. 
When people use F-bombs and complain to intimidate and motivate others to act, they are Controllers.  These Complainers appear as tyrants, bullies and slave drivers. Think of “Monster Trucks” – these people are aggressive, loud and ready to roll over you to get to their destination. Controllers want you to yield to their authority and they push hard to confront obstacles and get results. Controllers use complaining to get things done.

How Controllers Affect the Workplace.
They are the harassers of the workplace. Morale and production go down when people feel intimidated and employees and coworkers cope by keeping secrets from the Controller. Creativity and risk-taking shut down which causes top performers to leave and go work elsewhere.

How to Work with a Controller.
You can’t use excuses, finger pointing or a detailed account of what went wrong when negotiating with a Controller. Instead, be ready to provide answers and show progress on the work that’s been completed.

How to Negotiate with a Controller. Stand. Deliver. Let Them Decide.

  • Stand your ground. Be assertive and confident but not aggressive when you respond.
  • Let the Controllers know that you heard the problems or challenges and that a plan is in place to fix the situation.
  • Let Them Decide. When possible, give Controllers the opportunity to make a decision from a narrow selection of options
    (that YOU give them) to move forward.

About Linda Swindling, JD, CSP

A recognized authority on negotiations, workplace issues, and persuasive communication, Linda Swindling is a former employment attorney and speaker. Linda has authored over 20 books, including her book Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done. Follow her on twitter @LindaSwindling or visit LindaSwindling.com.

I want to hear from you

Add a comment to my blog on how you control energy drainers.  You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company.
Loyal readers like you help us find more people who could benefit from these posts.  Help us help them reduce conflict and improve leadership skills and quality of life.

Click here for Tips to Use During Tough Conversations to Reduce Conflict in the Workplace

Learn how I can leverage my 30+ years of leadership consulting and coaching experience to help your organization address conflict resolution in the workplace here.

This is Joyce Weiss, Corporate Communication Strategist and Career Coach
Have a great week.
Until next time, Remember…“You Get What You Tolerate!”

 

Filed Under: Conflict in the Workplace, negativity in the workplace
Tagged With: effective communication, negative people

July 3, 2018 By Joyce Weiss

How to Deal with Negativity in the Workplace

Negativity in the workplace is a constant discussion in every consulting or coaching assignment of mine.

  • Have you wondered how to deal with that negative employee or customer?
  • Have you wondered how to successfully communicate to the negative person without a lot of drama?

If so – this article is just for you!

Negativity in the workplace strategy #1:  It’s our responsibility to start the conversation

My message is very clear on this topic:

Everyone is responsible for the morale of the team – not just leaders.  Both leaders and employees need to speak to negative people about how the negativity impacts morale in the office.

Negativity in the workplace strategy #2:  Five important words negativity in the workplace

You will read a phrase that I write in every article – “You get what you tolerate!”

If you are tired of the negativity and you don’t say anything – You get what you tolerate!  You need to do something for things to change.

Negativity in the workplace strategy #3:  Focus on the positive

I’m sure you know people who train their brain to focus only on negative things. Constant complaining stops problem-solving & perpetuates a culture of being stuck and not moving forward.

I heard an interview with a pilot who flew with the blue angels. The blue angels fly their jets only 18 inches apart. The interviewer asked,” How do you do so well?” The pilot said, “We practice, practice, practice.” The interviewer asked, “Why don’t you crash?” The pilot responded, “We don’t practice crashing!”

Negativity in the workplace Strategy #4:  Control the conversation with negative people negativity in the workplace

Here’s an idea that can help you deal with those negatoids:

Forget about asking that person how he or she is doing. You will only get complaints about the weather, economy or traffic. Ask the negative person, “What is something good that happened to you today?” This idea forces the negative person to think of something different to say.  It takes discipline to focus on the good things!

More thoughts from Joyce

I hope that these strategies will help you deal with negativity in the workplace.

Learn more about how I help people and organizations turn around negativity in the workplace HERE.

If you enjoyed this information, you may also enjoy these articles:

Steps to Conflict Resolution When Dealing With Angry Clients

Do You Want to Turn Situations Around to Reduce Conflict in the Workplace?

I want to hear from you

Add a comment to my blog on how you deal with negativity in the workplace. What stories or expressions help you get through the stress? You will receive a response from me because I enjoy connecting with my readers! 🙂  You are always welcome to send me a private email with concerns that you are experiencing at work.

Please share this and any article that speaks to you or your company

Loyal readers like you help us find more people who could benefit from these posts. Help us help them reduce conflict and improve leadership skills and quality of life.

 

This is Joyce Weiss
Corporate Communication Strategist and Career Coach

Read more articles and listen to podcasts at our Knowledge Base Page Conflict in the Workplace here.

Until next time, Remember…”You Get What You Tolerate!”

 

 

Filed Under: Communication Strategies, negativity in the workplace
Tagged With: conflict in the workplace, negativity in the workplace

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Joyce Wins Best of MichBusiness Award

Congratulations Joyce Weiss! Recipient of the ‘Best of MichBusiness 2016 One Person Wonder’ Award!   Read more...

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Certified Speaking Professional Designation through the National Speaker’s Association

Certified Speaking Professional Designation through the National Speaker’s Association

CE Instructor through Professional and Continuing Education (PACE)

CE Instructor through Professional and Continuing Education (PACE)

Certified as a Best Practices Company

Best Practices Company

Contact Joyce

Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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