Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Queen of Conflict Resolution and Communication Coach

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October 6, 2020 By Joyce Weiss Leave a Comment

Coaching Strategies to Improve Your Communication – Big Time!

  • Are you ready to hear about new communication and coaching strategies?
  • Do you wonder if your communication patterns get you in trouble without even knowing it?
  • Would you like to know how you can get better results in your communication with just a minor tweak?
  • If so, this article can be a good step for your professional growth journey.

I’m a proud member of WBECS (World of Business and Executive Coaching Summit). Learning from the top master coaches and top communication gurus is something that I cherish.  The benefit for my readers and clients is that I share the BEST coaching strategies that they can put to use in their life. My clients who are taking our virtual communication course: Kick Conflict to the Curb: Get the Respect You Deserve benefit from the latest information that you will find in this article.

Michael Bungay Stanier shared his research for his book, Taming the Advice Monster with the 2000+ Master Coaches during his session. The content is compelling for people who have a growth mindset and know that the “best can only get better!” You are in this category because you signed up for our Kick Conflict to the Curb Weekly Update, plus I know many of you who never stop learning.
Here we go. 🙂

https://www.joyceweiss.com/wp-content/uploads/2020/10/you-have-the-skills.mp4

Coaching Strategies #1: There are Three Types of Communication Categories

  1. Tell It
  2. Save It
  3. Control It

You’ll learn about Tell It in this article. Save It and Control It will be covered in the next two weeks. Make sure and read the next two articles to see which style seems more like you. We will go over all three styles so you can see how you can become a master communicator.

Coaching Strategies #2: Tell It Communication Challenges

  • Tell IT Communicators actually stop learning for the listener
  • Listening is nonexistent because the communicator tells others what to do
  • The listener has little confidence because the Tell It communicator only cares about talking and telling-there is no clear intent to support

Coaching Strategies #3:  Tell It Communication Benefits

Tell It Communicators:

  • Look brilliant
  • Save time because solutions are given and not discussed
  • Boost their ego while stopping others from growing

Coaching Strategies #4:  Tell It Communication Solutions

  • Stay curious and do your best to listen and not tell others what to do (this is NOT easy to do – BUT possible :))
  • Slow down your action and advice
  • See how this change in the Tell It Communication encourages self-growth and autonomy

Joyce What Do You Think About Tell It Communicators?

30+ years of coaching clients have shown me that we have many Tell It Communicators. Tell It Communicators are fortunate when their supervisor points out this communication weakness. Self-awareness is a great first step towards progress. The first question I ask new clients is “How do you see yourself as a communicator?” I share the 3 choices of Tell It, Save It, and Control It. At times we show all 3 communication styles. There is usually one choice that we use more often.

Full disclosure: My communication style is NOT Tell It. I will share mine as we continue this discussion for the next 2 weeks. 🙂

The good news is once we discover our communication style, we can then make important changes. Some of them are easy while others are not. I promise, there will be more information on these important
coaching strategies.

Let’s Hear From YOU

Let’s hear how you feel about these coaching strategies. Do you see Tell It Communicators in your workplace or home? If so, please share your awareness and how this communication style stifles creativity, trust, and growth. The comment section is working! It wasn’t for a few weeks until one of my loyal readers let us know.  Thanks! You can always send me a private email with questions or concerns about communication conflicts you are experiencing.

Let’s Stay Connected

Do you want to go deeper and grow professionally to your next level? If so, I have several coaching packages to fit anyone’s schedule and budget. I’d love to work with you.
Call: 800.713.1926
Text: 248.325.8101
Email; Joyce@JoyceWeiss.com

For more information visit my coaching services HERE and let’s go Kick Conflict to the Curb together.  Coaching is also perfect for your direct reports, emerging leaders, and family members who you feel will benefit from working with me for only a few sessions. Clients find that we work hard and fast. My communication system is proven, trademarked, and so darn results-oriented. ;

Don’t take my word, read what a satisfied client has to say:

Joyce is committed to helping you achieve whatever goals you set for yourself. I am very pleased with the results that she has helped me to achieve in both my professional career and my personal life in just three months. It was a great experience working with Joyce and I absolutely recommend her!

– Yadira Batlle-Gomez, Generalist & Spanish Linguist

Have a Great Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

PS Remember, You get what you tolerate!

 

 

 

 

Filed Under: Coaching Strategies, Communication Strategies
Tagged With: career development, Coaching as a Leader

September 29, 2020 By Joyce Weiss Leave a Comment

Exciting Strategies About Confidence

Are you ready to learn some exciting news and strategies about confidence?
Would you like to support others in your life who need to be more confident?

I’m a proud member of the World of Business and Executive Coaching Summit (WBECS). I learn the latest techniques about Master Coaching to share with my clients and loyal readers to support their professional growth. Jennifer Paylor, Author of Cracking the H Code shared fascinating information about humility. Many of the coaches on the call were under the wrong impression about humility. Some thought that humility was a weakness and lowering yourself to the importance of others.  Wow! This is wrong!  Who knew? You’ll receive more information on this in future articles.  Let’s get started so we can all feel more confident about who we are and what we stand for in this crazy life.

Strategies About Confidence #1:  Humility is NOT a Sign of Weakness

https://www.joyceweiss.com/wp-content/uploads/2020/09/sometimes-you-win-and-sometimes-you-learn.mp4

Humility is about learning and asking questions. How do you show up when you don’t have the new skills?

It’s all about the following:

  • Being open-minded and showing up this way
  • Learning from failure

Strategies About Confidence #2:  Knowing That You Need Help

People who show humility know that getting support for things that they don’t know is part of being successful.  My goal in coaching is to have clients feel more confident in their life after we practice new strategies and implement them. Practicing and implementing is 50% of our success and wanting to change is the other 50%.

I teach an online course, Kick Conflict to the Curb: Get the Respect YOU Deserve. Every class blows me away with their willingness to admit that they enrolled because they want to become more confident during tough conversations. This openness is why the classes have been such a success. I seem to attract people who believe in professional growth and they bring an open mindset to the class!

Strategies About Confidence #3:  Being Vulnerable is Part of Showing Humility

The path to mastery is starting off vulnerable knowing that it is not always easy. I recently became a Certified Virtual Presenter from Espeakers. We learned about Zoom and all the technical issues to correct when they appear. It looks good on paper. The reality is that we can’t control bandwidth issues all the time. There will be Zoom bombers. Some people don’t know how to use zoom and we need to show them during the meeting.

I love it when the stars are lined up during my Zoom classes! My mastery is working! Yet, when there are poll issues, the break-out rooms don’t work, or microphone issues with participants – this is when true humility shows up. I’m comfortable in my skin. I’ve practiced and learned. Yet when I’m not in control, I just accept this and show my vulnerability and laugh while I do my best to fix the issues. We need to start off being vulnerable to learn complexity.

It’s Your Turn to Share YOUR Thoughts on Strategies About Confidence

  • How does this article speak to you?
  • How have you shown your vulnerability when you learned something new?
  • Did you know that humility is a sign of strength?

Please share your thoughts in the comment section. We just realized that the comment section was turned off for weeks! This is a perfect sign of humility! We didn’t know until some of you told us. The Joyce Weiss Team did NOT blame or complain. We didn’t know. We fixed it. And all is well. 🙂

You can always send me a private email HERE if your answer is too personal. I will get back to you! I hope that you know that I CARE about my clients. I do what I do as a Master Coach and Communication Strategist is to help the world feel more confident during the tough conversation, one person at a time!

Have a great week!

Remember, you Get What YOU Tolerate!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

P.S. Please check out our new website about our online course: Kick Conflict to the Curb HERE. Let’s explore if this class is right for you, your direct reports or colleagues who you feel would benefit from working with me and the other communication rock stars for 6 weeks.

P.P.S. Call me and I promise not to push or sell anything! Let’s see if the course matches your communication goals.  Reach me at 800.713.1926 or my cell: 248.325.8101

Filed Under: Uncategorized

September 22, 2020 By Joyce Weiss Leave a Comment

We are all Change Masters During These Crazy Times!

favorite motivational quote | change masters

I recently saw this powerful quote by Mary Engelbreit, Author, and Artist.  I knew I had to make a poster for you!  We are ALL change masters these days. We don’t like it that our lives have been turned upside down. Like anything else in life, we have a choice on how we react to the changes. Some of my clients are glued to the tv or Alexa and all the negativity is affecting their mental state, big time.

We get so caught up in this negativity at times and we just don’t see that we are change masters. We can wallow in our fear or do something about it. Some of my clients decided that they wanted to give back and help others who are less fortunate than they are at this point in their life. Others have decided to take online classes or some other professional development project.

Joyce, What Did You Do to Become a Change Master?

In March we all knew that we were in something dangerous. We didn’t know at that time all the ramifications. A couple of online classes literally fell in my lap in March and opportunities are opening up like never before. The only reason is that I changed my outlook and attitude. I am still informed of what’s going on in our country and the world. I made an executive decision to jump right into new water without the usual planning that I do.  My focus was as strong as it could be and all doubt and fear disappeared. I knew I needed to do something different.

My clients enjoy hearing that they don’t have to be so down and out. We explore options for professional growth projects, new exercise programs, family activities to break the boring routines or anything to change the closed mindset. It isn’t easy to do unless we are fortunate to have friends, family, colleagues, and coaches 🙂 for the needed support.

How are you a Change Master?

  • Please share how you have become a change master during this pandemic.
  • How did you change fear into finding opportunities?
  • What small steps did you take?
  • Describe how you see colleagues, friends, or family members who are stuck in all the negativity.
  • Please comment on this post and share your experiences.

My cell is 248.325.8101. Reach out any way that you want and you know I will respond to each and every message I receive. This is the icing on the cake – communicating with my loyal readers.  It’s easy to make a comment right on this blog.

Here’s a Story About Why Laughter is so Important to This Change Master

A couple of colleagues recently criticized me when I encouraged laughter during my online course: Kick Conflict to the Curb.  They thought it was disrespectful because of what’s going on in the world today. That’s fine and they can lead their classes more seriously. I’m a change master and know how important it is to laugh even during the saddest moments.

Death and Dying was an interesting class that I took when I was studying for my Master’s Degree in Guidance and Counseling. The professor invited 2 families whose children had recently passed away. Both families told us that laugher helped them during the mourning process a bit easier. Of course, they talked about the child’s illness for a while.  They also shared all the funny episodes in their child’s life. This took some time for them to move from such loss to lighter moments.

This one class changed my outlook on life. Laughter and fun are both stress relievers. I’m so satisfied when clients change their outlook at their own speed and believe me, it’s more important now than ever before to take care of ourselves. Our mental states are being challenged daily. I’m here to support anyone you know who could benefit from working with me for only a few sessions.  

Have a GREAT Week!
Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

 

Filed Under: Dealing with Change, Facts about Stress
Tagged With: Change Master, professional development

September 8, 2020 By Joyce Weiss Leave a Comment

A Motivational Quote to Keep You Going Even During Dark Times

I recently saw the motivational quote below and knew that I needed to make a poster for my loyal readers!  This post was written during the pandemic of 2020. The message is necessary more so than ever before. Certain friends know that when we get together (at a distance, of course) I don’t mind talking about the latest news – ONLY if it’s for a few minutes and NOT the entire evening. I’m sure you or even some of your friends, colleagues, or family are glued to the TV for hours. This is dangerous for our mental health. Being informed is mandatory in my book. Concentrating on all the negativity is crippling.

Coaching clients see that they are putting themselves in harm’s way when they only concentrate on the darkness.  It’s hard work to change our attitudes.  So hard.  It’s possible when we put our minds on high alert that we can get unstuck and actually find opportunities even during the darkness. I’m hearing patterns after I ask clients, “How have you changed during this pandemic – both positively and negatively?”

      Here are some of the negative responses 

  • I’m having trouble sleeping
  • I’m worried about bills
  • I hope my relative doesn’t get the virus
  • I’m concerned about money or my job
  • I’m afraid that the virus will last a long time
  • Our kids miss their social life and this pandemic is affecting them

    Here are some of the positive responses 

  • I appreciate my family more than ever before
  • I’m taking care of myself by exercising more
  • I’m taking advantage of this new virtual world by taking powerful classes
  • I’m rethinking my career

motivational quote

Why this motivational quote means so much to me

Many of you have seen several posts about launching my Online Course: Kick Conflict to the Curb: Get the Respect You Deserve. This idea came out of the pandemic. I was one of the lucky ones who joined several online courses with top-notch trainers.  Gina Carr, Terry Brock, and Bob Pike have helped me focus on an entirely new career – virtual training. It was difficult finding time to attend all the classes because I was still working with coaching clients even during this dark time. Of course, I didn’t know at the time how impactful this training was going to be for me. I just knew I had to do something to make sure I didn’t get pulled into all the craziness.

My next course starts on September 15th. I’m keeping this class small to concentrate on the needs of each person who signs up. That’s why seating is limited. September 10th is when registration closes. Please visit my landing page HERE to find out if the class is right for you or your direct reports.

I’m here to answer your questions and to share all the exciting details including that each participant will have a laser-focused 60-minute phone coaching session with me.  30 minutes when the class starts to set goals and discuss current conflicts and 30 minutes with me at the end of the class to make sure you reach your goals.

How Does the Motivational Quote Speak to You?

  • How has the pandemic changed you both positively and negatively?
  • What do you do to stay balanced during the light and dark of the pandemic?

I encourage you to reach out to me with questions about your own conflict resolution issues or for direct reports. Don’t worry, I will not sell you anything when you call! This master coach and communication strategist loves what I do and I care about clients and advocates.  My cell;  248.325.8101.

Have a GREAT Week!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

 

Filed Under: conflict resolution skills, favorite motivational quote
Tagged With: career development, Conflict and Resolution Specialist, conflict in the workplace

September 2, 2020 By Joyce Weiss Leave a Comment

Find out Why Respect is So Important to Me. Are You Finally Ready to Get the Respect YOU Deserve?

As a Master Coach I hear the struggles of clients who experience bullies, poor performance, gossip, clicks, low morale, direct reports with no people skills, miscommunications, can I stop now? 🙂

After taking 4 courses on how to create and present engaging online programs, I decided to create a new online class that is rocking my clients. The video will give you information about our online course: Kick Conflict to the Curb that starts September 15th. The beginning of the video shares a “lesson” on verbal aikido – a strategic communication tool to help you gain control when others push you.

Take out the popcorn and enjoy it. Make sure and check out my story below on why getting respect is so important to me. You’ll get an inside look about your Master Coach.

https://vimeo.com/450928167

Here’s my story on why respect is important to me.

A TV host found me online through my trademark, “Be Direct with Respect®.” He asked me to appear on his show, sharing why respect is so important to me. For once, I, the communication strategist, couldn’t think of a thing to say. Suddenly, I remembered a turning point I’d buried years before.

At 21, fresh out of college and a brand new teacher, I moved out on my own. While my parents had imbued me with a belief in hard work and persistence, I was still a free spirit with my self-esteem intact. Or so I thought. Then I met Jerry.

After a one-year courtship, we married. Then we argued—just like any couple. The problem was that Jerry is a talented attorney. Each time we disagreed, I felt like we were in court. Since I had no training in argumentation, I was no match. My outlook had always been positive and focused on fairness, but that situation was neither positive nor fair. I didn’t have a clue how to stand up for myself. After several months, all my energy was gone and I felt invisible and voiceless —as if I’d been zapped by the Dementors from Harry Potter. I didn’t want to leave him but I couldn’t continue as we were.

Instead, I became a woman on a mission. Assertiveness was my Holy Grail. Somehow, I would make my husband behave. However, reading The Dance of Anger by Harriet Lerner really opened my eyes. Dr. Lerner points out that when one person in a relationship changes the steps of a dance, the other follows. It became so clear! All that time, I had been trying to fix Jerry, and nothing had ever changed except my frustration level. Now I realized I had to alter the steps of the dance. It was me who needed to change. I’d have to take a risk and have a tough conversation the next time we disagreed.

The argument that broke this passive pattern involved my decision to go back to school and pursue a career in counseling and coaching. I was thrilled, and of course, I thought Jerry would be as delighted as I was. I couldn’t wait to share my new ideas with Mr. Lawyer. Imagine my shock when Jerry told me that it would be a waste of time. He wanted me to go into sales since he knew how focused and hardworking I was.

At that moment, the old Joyce disappeared. I kept calm, drew in a breath, and took a huge risk. “I am frustrated when I share my excitement about becoming a counselor because my ideas are discounted.” I had done it—I’d changed the dance steps! Jerry was surprised by my direct statement but realized I respected him and was not sarcastic. Most importantly, I’d respected myself by standing up for what was important to me.

That one conversation changed our entire relationship. It took many more books and months of coaching for both of us to change our steps, but it worked. We are still happily married. Of course, we still disagree, but now we interact as equals and there is no winning or losing. When people ask why I specialize in conflict management, I tell them that I married a lawyer. They laugh and think that I’m joking. You know the rest of my story.

What did you think of my story about respect? Can you relate?

I’d love to hear from you. Why is respect important to you? What’s your story?
Please send me a private email if you have a question about your conflict challenges. I will get back to you because connecting with my clients is #1 plus its so much fun to get to know each other better. You can always call my cell; 248.310.6998.

There’s more! Click HERE for our Kick Conflict to the Curb landing page which describes the new online course in detail. Feel free to contact me to see if the class is right for you or your team.
I’d love to save you a seat!

Have a GREAT week,
Joyce Weiss, M.A., CSP
Queen of Conflict Resolution

 

Filed Under: bullies at work, Kick Conflict to the Curb Online Course
Tagged With: resolve conflict and interpersonal issues, Respect in the Workplace

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