Joyce Weiss

I work with organizations and individuals who want to kick conflict and chaos to the curb - Communication Strategist and Master Coach

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March 2, 2021 By Joyce Weiss

5 Action Steps to Kick Conflict to the Curb

Hello, Dear Kick Conflict to the Curb Readers!

The next 3 posts will include 5 new action steps to Kick Conflict to the Curb.  The action steps come from creating content for my virtual class and coaching clients. If you want more information on any of the action steps, do a search in the search bar on this site {JoyceWeiss.com}.

There are 20 action steps in total and I look forward to hearing which ones are your favorite ones.

Action Steps # 1: Use the Power Talk Formula Team Building | ACTION STEPS

This is such an important strategy to keep in your toolbox because it works!

Here’s the Formula:
“I am…” (Your emotional response)

“When I…” (Nonjudgmental observation)

“Because…” (How it affects you)

I am frustrated when boundaries are not followed because we just conducted a meeting on this important issue for our team.

This powerful statement is all about:

  • Sharing your concern
  • It’s not judgmental or sarcastic – just stating the facts

Your next step is to go deeper with those who don’t follow the new department rules.

Action Step #2: Use Verbal Aikido

This is my clients’ favorite strategy to learn and use. I’ve heard many of you share your experience with verbal aikido and I’m thrilled about this. 🙂

Verbal Aikido:

  • Take back control when you pull back, not push back
  • Repeat the same words or agree with the bully
  • Step into the GAP-Your Safe Place to think of the best response

Action Step #3: Ask a Positive Question to the Negative Person

action steps

This action step may change the mindset of the negative person. Even if it doesn’t at least this is a reminder that you can leave the conversation if the negativity gets out of line.

A great question to use is:  “What is something good that happened to you today?”  This will force a positive response.

Action Steps #4: Create a Code of Conduct with Your Team

A code of conduct helps set the tone and expectations of everyone on the team. It’s best to have someone lead the discussion who is NOT the leader or boss. All department or team members need to be present to get a good representation and better results.

The 3 article links below will give you more details on how to use this powerful action step.

Toolbox Alert #1:  A Code of Conduct Reinforces Accountability

Toolbox Alert #2: A Code of Conduct Improves the Team

Toolbox Alert #3: A Code of Conduct Really Works

Action Steps #5: Improve Morale by Giving a Day Off to an Employee Who Finds a New Hire

This one action step will give you a lot of traction with your company.  Your employees know the company. When they recommend a friend or colleague, it works out well {most of the time} because they want to work with like-minded individuals.

Joyce, What are Your Thoughts About These 5 Action Steps?

I’m glad you asked! 😉  Verbal Aikido and the Power Talk Formula are both parts of the Weiss Communication Success Plan.  Once you learn and implement these 2 strategies, you will transform your communication from not being heard to feeling confident to use your voice.

The great news is that you will be the first group to know when I launch my next Kick Conflict to the Curb Virtual Class in April.  Look for announcements because this is where we take strategies and practice during the live classes so you can put them to use immediately.

The code of conduct and appreciating employees for bringing in new hires help improve morale because people feel heard.

Please share which action step is your favorite, so far.

Let’s stay connected 

Please share these articles and videos with your company, colleagues, friends, or family who could benefit from the content.

You are always welcome to send me an email with questions or concerns about your conflict resolution challenges. Reach out HERE  by sending me an email 

Here are 2 FREE Resources to help you Kick Conflict to the Curb:

Do you want to know how your communication skills impact your success at work?

a. Grab your FREE Communication Assessment to find out blind spots, strengths, and areas for growth.

You will receive your results from me along with 4 videos about communication strategies that you can put into action immediately.  Here’s the link:  https://www.KickConflicttoTheCurb.com.

 b. Sign up for our Kick Conflict to the Curb Weekly Update
https://www.JoyceWeiss.com
for articles about bullies, communication strategies, coaching secrets, conflict resolution case scenarios, motivational posters, interviews with thought leaders, plus so much more.

Have a GREAT Week!

Joyce Weiss, M.A., CSP, CVP
Master Coach
Queen of Conflict Resolution

Remember, You Get What YOU Tolerate!

 

  

Filed Under: action steps, change culture, Communication Strategies, Uncategorized
Tagged With: conflict in the workplace, effective communication

January 11, 2021 By Joyce Weiss

Stop Gossip NOW

Are you tired of all the drama at work?
Do you want to find out how to stop gossip?
Are you ready to transform your department from spreading rumors to an engaging team?

This short video gives you a strategy that will help you make the conversation safe and get great results. At least you will start the conversation and not keep in inside – feeling unheard!

Strategy #1: Stop Gossip Now

Start out the conversation by saying, “I don’t want to…”

For example, “I don’t want to create stress between us.” This statement is a great way of making the conversation safe. You aren’t judging the other person. You just want to start a calm discussion.

Strategy #2: Stop Gossip Now

Once you told the person what you “don’t want”, it’s time to add the 2nd part of the strategy.
continue by saying, “I do want…”.

For example, “I do want to have a necessary conversation about office morale.” This statement is your way of saying, “this isn’t going to continue.

Strategy #3: Stop Gossip Now

Once you express yourself using both “I don’t want…” and “I do want…”, this is how it could sound:

I don’t want to create stress between us.
I do want people to communicate directly with each other when they have an issue with a team member. We are better than this. Our office morale is very important to our team.

That’s it! Making conversations safe is the 3rd step in the WEISS COMMUNICATION SUCCESS PLAN.
I’ve got you covered. You’ll receive all steps in the plan in future articles.

Let’s Stay Connected

Can you see how powerful this strategy is for your business and life? I suggest that you use this plan at least daily for a week to feel comfortable with it. Implementation is the name of the game.

What questions do you have on your own communication challenges? Send me a comment directly in this post or send me an email; Joyce@JoyceWeiss.com and I will get back to you and address your concern.

Until next week,
Joyce Weiss, M.A., CSP, CVP
Queen of Conflict Resolution

P.S. If you haven’t grabbed your FREE and personalized communication assessment, go to
KickConflictToTheCurb.com for your own copy. We can even set up a FREE laser focused 30-minute coaching call. You are on my advocate or blog list and I take care of loyal readers – BIG TIME!

Filed Under: Uncategorized

November 10, 2020 By Joyce Weiss

Tips on the Importance of Laughing even During Tough Times

Hello Dear Readers!

Do you know about the importance of laughing?
When’s the last time that you focused on something humorous?
Are you ready to smile – even just for a moment?

If so, please stay right where you are to take a quick moment to use your smile muscles.  I know you can do this! 🙂

Many of you know that most of my writings and coaching are about communicating through conflict. A hidden gem is that HUMOR has always been an important part of my life. I’m NOT a humorist! I am an individual who fights daily to find something positive even during low times in my life. I’m a realist and see that many people have forgotten to look at the good that is also happening right now even during the pandemic. A few of you asked me to write some upbeat articles for the next few articles. Your wish is my command.

The next few posts will be taken from a new site that we’re creating.  The site will give readers FREE quotes and Action Steps on communication, dealing with conflict, positive mindsets, motivation, etc.
The vision is that people who sign up will receive FREE tips and positive news delivered to their email once/week for one year.

You will find 2 of the tips below.  Please comment and answer the questions so we can start communicating with each other on these safe and fun ideas.
I’m all about reducing drama and finding more peace and respect in our life.  I’m not asking for much, right? 🙂

Tips To Be Happy #1 on The Importance of Laughing

tips to be happy |

Realize that humor is all around you. You simply need to give yourself permission to find it. Take a moment to think of something that made you smile or laugh recently.
Write down this memory on what made you smile or laugh.

“Humor is a skill. We need to train ourselves to look for and find it.”
Joyce Weiss, M.A., CSP
Master Coach & Communication Strategist

The photo is of my grandson Dylan who is now 20 and an engineering student.  It was fun for me to include this crazy photo. I used to dress as a clown and do magic tricks at reading rallies in Detroit.  No, I will not share a photo of me in a clown suit! 🙂

tips to be happy Tips To Be Happy #2 on The Importance of Laughing

Keep a daily humor journal, with a cartoon or story that made you smile. This will help you start looking for cute or funny things that happen every day.
Cut out or download a cartoon or write a story that made you laugh this week.
Send me an email HERE with a cartoon or photo that made you smile and I will send you a surprise!  Can’t tell you what it will be, or it won’t be a surprise. 🙂

Let’s Stay Connected

Let us know if you find these 2 tips helpful or not. I’m here to serve my Kick Conflict to the Curb Weekly Update readers.  If you like these tips you will see more in future posts.
If you like the deeper information that I send, let me know that too. It’s all about making this Blog engaging and something you enjoy receiving weekly.

Joyce Weiss, M.A., CSP
Master Coach and Communication Strategist
Queen of Conflict Resolution

Have a GREAT Week!

Remember, You Get What You Tolerate!

PS Stay tuned for a new course that I’m creating on “No More ZZ’s During Your Virtual Meetings.” The back story is alumni from my course Kick Conflict to the Curb asked how I created such engaging meetings (not bragging, just science on how to craft powerful and engaging meetings.) Let me know if this sounds interesting to you.

PPS Check out our updated website JoyceWeiss.com to find out how I can create positive and engaging virtual meetings or master coaching for your team, please reach out to Joyce@JoyceWeiss.com and cell: 248.310.6998
Just imagine –  NO MORE BORING VIRTUAL MEETINGS! 😉

 

 

Filed Under: humor, Individual and Team Coaching, Uncategorized
Tagged With: importance of humor, tips to be happy

September 29, 2020 By Joyce Weiss

Exciting Strategies About Confidence

Are you ready to learn some exciting news and strategies about confidence?
Would you like to support others in your life who need to be more confident?

I’m a proud member of the World of Business and Executive Coaching Summit (WBECS). I learn the latest techniques about Master Coaching to share with my clients and loyal readers to support their professional growth. Jennifer Paylor, Author of Cracking the H Code shared fascinating information about humility. Many of the coaches on the call were under the wrong impression about humility. Some thought that humility was a weakness and lowering yourself to the importance of others.  Wow! This is wrong!  Who knew? You’ll receive more information on this in future articles.  Let’s get started so we can all feel more confident about who we are and what we stand for in this crazy life.

Strategies About Confidence #1:  Humility is NOT a Sign of Weakness

https://www.joyceweiss.com/wp-content/uploads/2020/09/sometimes-you-win-and-sometimes-you-learn.mp4

Humility is about learning and asking questions. How do you show up when you don’t have the new skills?

It’s all about the following:

  • Being open-minded and showing up this way
  • Learning from failure

Strategies About Confidence #2:  Knowing That You Need Help

People who show humility know that getting support for things that they don’t know is part of being successful.  My goal in coaching is to have clients feel more confident in their life after we practice new strategies and implement them. Practicing and implementing is 50% of our success and wanting to change is the other 50%.

I teach an online course, Kick Conflict to the Curb: Get the Respect YOU Deserve. Every class blows me away with their willingness to admit that they enrolled because they want to become more confident during tough conversations. This openness is why the classes have been such a success. I seem to attract people who believe in professional growth and they bring an open mindset to the class!

Strategies About Confidence #3:  Being Vulnerable is Part of Showing Humility

The path to mastery is starting off vulnerable knowing that it is not always easy. I recently became a Certified Virtual Presenter from Espeakers. We learned about Zoom and all the technical issues to correct when they appear. It looks good on paper. The reality is that we can’t control bandwidth issues all the time. There will be Zoom bombers. Some people don’t know how to use zoom and we need to show them during the meeting.

I love it when the stars are lined up during my Zoom classes! My mastery is working! Yet, when there are poll issues, the break-out rooms don’t work, or microphone issues with participants – this is when true humility shows up. I’m comfortable in my skin. I’ve practiced and learned. Yet when I’m not in control, I just accept this and show my vulnerability and laugh while I do my best to fix the issues. We need to start off being vulnerable to learn complexity.

It’s Your Turn to Share YOUR Thoughts on Strategies About Confidence

  • How does this article speak to you?
  • How have you shown your vulnerability when you learned something new?
  • Did you know that humility is a sign of strength?

Please share your thoughts in the comment section. We just realized that the comment section was turned off for weeks! This is a perfect sign of humility! We didn’t know until some of you told us. The Joyce Weiss Team did NOT blame or complain. We didn’t know. We fixed it. And all is well. 🙂

You can always send me a private email HERE if your answer is too personal. I will get back to you! I hope that you know that I CARE about my clients. I do what I do as a Master Coach and Communication Strategist is to help the world feel more confident during the tough conversation, one person at a time!

Have a great week!

Remember, you Get What YOU Tolerate!

Joyce Weiss, M.A., CSP
The Queen of Conflict Resolution

P.S. Please check out our new website about our online course: Kick Conflict to the Curb HERE. Let’s explore if this class is right for you, your direct reports or colleagues who you feel would benefit from working with me and the other communication rock stars for 6 weeks.

P.P.S. Call me and I promise not to push or sell anything! Let’s see if the course matches your communication goals.  Reach me at 800.713.1926 or my cell: 248.325.8101

Filed Under: Uncategorized

December 25, 2018 By Joyce Weiss

A Holiday Greeting from Joyce Weiss

Wishing you and your family a Merry Christmas, New Year and whatever holiday you may celebrate!

This is a great time of the year to reflect on what you need and want to do to make your life as positive as possible.
Some people tell me that they need to cut back watching as much tv as they do so they can read more.  Others want to start exercising more and eating less sugar. We all have certain aspects of our life that we can improve.

I saw Michelle Obama’s quote and thought it was a great message to end the year.

Joyce Weiss | favorite motivational quote #motivationalquote
#MichelleObama
#takingcareofyourself

I bike ride during the Michigan spring, summer, and fall almost daily and miss being on my bike during the winter. My son heard me complain about this dilemma and suggested that I take my bike downstairs and put it on a trainer.  This great idea allows me to use my bike during all 4 seasons.  Some of you may wonder why I don’t use a recumbent bike.  The reason is that I LOVE my bike.  That’s it.  End of story.  🙂  Plus I walk as much as I can outside because I’m one of those human beings who happens to like cold weather!

What do you want or need to change to put yourself on top of your to-do list?
Please write your answer on the blog or send me an email HERE.

Hope your holidays are just like you want them to be!  See you next year.

Warmly,  Joyce Weiss, M.A., CSP
Communication Strategist and Career Coach

 

 

 

Filed Under: Uncategorized

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Joyce Wins Best of MichBusiness Award

Congratulations Joyce Weiss! Recipient of the ‘Best of MichBusiness 2016 One Person Wonder’ Award!   Read more...

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Certified Speaking Professional Designation through the National Speaker’s Association

Certified Speaking Professional Designation through the National Speaker’s Association

CE Instructor through Professional and Continuing Education (PACE)

CE Instructor through Professional and Continuing Education (PACE)

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Joyce Weiss
6737 Oyster Cove
West Bloomfield, MI 48323

Email: joyce@joyceweiss.com
Phone: 1-248-681-5831

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