I see that this headline caught your attention!

• Do you see more rudeness lately?
• Are you ready to deal with jerks in your life – without being a jerk?
• What stories do you want to share about these rude people?

I answered “yes” to all of these questions. What about you?

You will receive this new series on how to Stop Rudeness in Your Life for the next few weeks. My motivation for writing these articles is that I see more rudeness.  And so do my clients. Each week covers real stories about jerks – no exaggerations! Additionally, I will include strategies on how to deal with rude people.

This is your chance to answer how you would handle each scenario for the next few weeks.  In addition, all comments are appreciated along with your own “jerk stories!”

Here We Go with True Story #1 on How to Deal with Jerks

Bob and Gary are two colleagues who don’t get along. Bob realized that no matter what he said or did, Gary would do his best to ridicule Bob at meetings.  As a result, the tension got out of hand. 
Here is Bob’s “situation”:   

One day Bob was standing by his desk. And Gary walked by him. Gary actually stepped on Bob’s foot purposely! That’s it! I promise this really did happen to Bob. I can’t make this stuff up if I tried. 

How Would You Deal with Jerks in Your Life Like Gary?

• What would you do or say if you were Bob?
• How would you handle this situation if you were the boss?

Joyce, Please Tell Us What You Would Do with Jerks in Your Life

I have a couple of answers.  You will read about them next week.

This is the time I’m asking YOU to reach out. And share your answers on how you would handle Gary in the comment section.

Let’s Stay Connected

Please share your thoughts about this week’s post.

• How does it resonate with you?
• What rude behavior have you seen at work or in your personal life?
• Don’t get me started about jerks on airplanes these days!

You can share your thoughts in the comment section or send me a private email HERE.

Here’s a link to my article, Cruel Words Take Root in Us

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.

P.P.S. I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

P.P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?  It’s easy and fits anyone’s budget and schedule.
Call me at 248.681.5831 or send an email: Joyce@JoyceWeiss.com for a Free 20 – minute discovery call.

Life lessons are so hard to learn at times!

Does this statement sound familiar?  “Experience is the best lesson.”  

My parents told me this when I “tried” to do something and wasn’t successful. In fact, I hope you noticed that I didn’t use the word FAIL!

Such as when I tried to:  

• Learn how to ride my bike {wasn’t easy!}
• Get an A in a class when I worked so hard and received a B
• Join a college club when the lack of experience was a barrier

This article is about the importance of life lessons and experiences.

Definition of Experience

 I consulted with my best friend, Webster the Dictionary even though we are familiar with the word “experience”.

Active participation in events or activities, leading to accumulation of knowledge or skill.

American Baseball pitcher, Vernon Sanders Law said, 

Experience is a hard teacher because she gives the test first, the lessons afterward.

Life Lessons #1:  Failure Isn’t Fatal and Success Isn’t Final

Winston Churchill said this several times in his career.  I remind myself of this quote so often. Especially when I don’t know the lesson yet!

Life Lessons #2:  Nothing is Impossible.  The Word “Impossible” Itself says, “I’m Possible”

Actress, Audrey Hepburn said the hopeful quote above.

It’s tough to remind ourselves of these magical words. Especially when there is so much negativity in the news.

The next time you use the word “impossible”, I hope that you remember – “I’m Possible.”  This statement is printed on an index card in my office.  There is so much power in “I’m possible.”

Lessons #3:  Don’t Let the Fear of Losing be Greater Than the Pleasure of Winning   

How many times have we stopped ourselves from trying something new?  The reason is FEAR.  
Remember that FEAR stands for the following;

F: False
E: Evidence
A: Appearing
R: Real

2020 was a year of learning new virtual skills. So I could continue coaching and presenting online classes.  I’m grateful for my mastermind groups. Especially when we shared our apprehension using these news skills. We pushed each other to move forward. In fact, we celebrated when we succeeded at using these new virtual techniques.

What Life Lessons are Your Freinds?

• How does this article resonate with you?
• What did the experience teach you?
• Was there a time when you didn’t try something because of FEAR?
• What words get you through negative self-talk?

You can share your thoughts in the comment section or send me a private email HERE.

Here’s the link to the article How to Complain Less and Be Happy just in case you missed it.

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media. As a result, other growth-minded people can reduce their high drama and inner stress.

P.P.S. I’m the Human Resource Professional’s Partner. I coach employees and managers to feel comfortable using their voice without losing their cool – so they feel heard and respected.

P.P.P.S Are you {or your direct reports} ready to explore working with me as your private coach?  It’s easy and fits anyone’s budget and schedule.
Call me at 248.681.5831 or send an email: Joyce@JoyceWeiss.com for a Free 20 – minute discovery call.

Are you ready for part 3 in the series: 5 Easy Secrets to Coach Your Team?

Do you want to use a powerful tool to create a team coaching exercise and improve morale?

If so, this blog post is perfect for you.  This is #3 in a 5 part series on using a code of conduct as a great team coaching strategy.

You will find links to parts 1 and 2 below just in case you missed them.

Here’s the link to Team Coaching #1

Here’s the link to Team Coaching #2

Team Coaching #3:  Priorities When Using A Code of  Conduct

• The code and mission come first
• The needs of the team come second
• The needs of the individual come third – it’s not all about you!
  Good luck with this one if you have a narcissist or bully on your team.

Step #3 is tough for many people to digest since egos need to be placed aside.  The idea is that everyone on the team agreed to this code and needs to follow the rules.  If they don’t like the rule, they needed to communicate this idea before people agreed to it.  It’s that easy, not easily enforced.  

Please refer to team coaching # 1 and #2 so this strategy makes even more sense to you.

The good news is that it’s everyone’s responsibility to follow the rules and call out those who don’t!  

Clients who have been successful using the code of conduct had to meet periodically to rehash what was agreed upon and deal with those who are having trouble following the code of conduct as a team.

I promise that it’s worth the effort.  I’ve seen teams thrilled that everyone agreed not to use their phones or eat meals during meetings.  This was part of the code of conduct.  Every team decides what’s best for their situation.  

The code of conduct gives every permission to add things to the list that drives them crazy. It’s extremely freeing.  This is a great place to add that bullying in the workplace won’t be tolerated.  The buy-in comes in when the team knows that once the code is created everyone needs to follow the rules.  There will be times that the team agrees to change the code – this is natural and healthy if the team can agree to disagree on certain items.

Let’s Stay Connected

Please share your thoughts about this week’s post. How does it resonate with you?
You can share your thoughts in the comment section or send me a private email HERE.

I work with human resource and business professionals so that they feel heard and respected which means they feel confident in tough conversations without losing their cool. 🙂

Until Next Time,

Joyce Weiss, M.A., CSP, CVP
Conflict Resolution and Communication Coach
Queen of Conflict Resolution

P.S. Please share this post on your social media so other growth-minded people can control their inner stress.

P.P.S. You will find links to parts 1 and 2 below just in case you missed them.

Here’s the link to Team Coaching #1

Here’s the link to Team Coaching #2

Are you tired of all the drama at work?
Do you want to find out how to stop gossip?
Are you ready to transform your department from spreading rumors to an engaging team?

This short video gives you a strategy that will help you make the conversation safe and get great results. At least you will start the conversation and not keep in inside – feeling unheard!

Strategy #1: Stop Gossip Now

Start out the conversation by saying, “I don’t want to…”

For example, “I don’t want to create stress between us.” This statement is a great way of making the conversation safe. You aren’t judging the other person. You just want to start a calm discussion.

Strategy #2: Stop Gossip Now

Once you told the person what you “don’t want”, it’s time to add the 2nd part of the strategy.
continue by saying, “I do want…”.

For example, “I do want to have a necessary conversation about office morale.” This statement is your way of saying, “this isn’t going to continue.

Strategy #3: Stop Gossip Now

Once you express yourself using both “I don’t want…” and “I do want…”, this is how it could sound:

I don’t want to create stress between us.
I do want people to communicate directly with each other when they have an issue with a team member. We are better than this. Our office morale is very important to our team.

That’s it! Making conversations safe is the 3rd step in the WEISS COMMUNICATION SUCCESS PLAN.
I’ve got you covered. You’ll receive all steps in the plan in future articles.

Let’s Stay Connected

Can you see how powerful this strategy is for your business and life? I suggest that you use this plan at least daily for a week to feel comfortable with it. Implementation is the name of the game.

What questions do you have on your own communication challenges? Send me a comment directly in this post or send me an email; Joyce@JoyceWeiss.com and I will get back to you and address your concern.

Until next week,
Joyce Weiss, M.A., CSP, CVP
Queen of Conflict Resolution

P.S. If you haven’t grabbed your FREE and personalized communication assessment, go to
KickConflictToTheCurb.com for your own copy. We can even set up a FREE laser focused 30-minute coaching call. You are on my advocate or blog list and I take care of loyal readers – BIG TIME!